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#TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en cours de rédaction Adapté pour l’Expédition Confiance FI
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#TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

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Page 1: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

#TrustMetrics « Expédition confiance »

BarCampBankSF3Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear

Draft en cours de rédactionAdapté pour l’Expédition Confiance FING

Page 2: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

60 millionsmembres

41âge moyen

125contacts

en moyenne

400 millionsutilisateurs

130amis

en moyenne

54%>

26 ans

Inspiré par Visible Banking (Christophe Langlois)

25 millionsutilisateurs

103followers

en moyenne

35+ ans

26 millionstweets

par jour2

WhatIsTrust ? within social media

Page 3: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

✔ Who is this community member ?

✔ What are his car repair skills ?

✔ Can I lend (some) money to him ?

Source > Meatball Wiki

WhatIsTrust ? within social media

Page 4: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

*This is what we (i.e the Meatball online community) thought 5 years ago :

✔ Nice to have: a system to rank individuals in an online community based on how much the community as a whole "trusts" each individual

✔ Ex : Slashdot or AdvoGato communities

WhatIsTrust ? within social media

Source > Meatball Wiki* and italics = 2010 edit or remarks by JCC

Page 5: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

This is what we (i.e the Meatball online community) thought 5 years ago :

✔ Each user: *or the social media editor

*or a trusted third-party *or ?

✔ can certify any other user at one of three trust levels, thus creating a weighted, directed graph of certifications

✔ Trust flows through this graph from user to user, starting at a "seed" of well-known individuals likely to be trusted by most of the community

*Huh? This did not happen!

Source > Meatball Wiki* and italics = 2010 edit or remarks by JCC

WhatIsTrust ? within social media

Page 6: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

We (i.e R&D guys) did not find yet the clue of WhatIsTrust within online communities…

But businesses and social media did not wait for us!

✔ E-commerce boomed

✔ Social lending (peer-to-peer lending) gained traction

WhatIsTrust ? within social media

Page 7: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

7

Prosper.com

Page 8: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.
Page 9: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

FriendsClear.fr

Page 10: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

WhatIsTrust ?

✔ How to build /measure Trust within social lending (Peer to Peer Lending) communities ?

✔ How to enhance legacy FICO scores ?

✔ En France : la problématique de l’absence de fichier de crédit positif. Présence d’un fichier de crédit négatif (les “interdits bancaires”).

Page 11: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

WhatIsTrust ?

✔ R&D FriendsClear

✔ Méthodes automatiques de qualification (ou de détermination) de la qualité des prêteurs, des emprunteurs, et de leurs relations.

✔ i.e : Méthodes alternatives de scoring et microcrédit

Page 12: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

Thanks for your attention, contribution and…

trust!

Page 13: #TrustMetrics « Expédition confiance » BarCampBankSF3 Saturday, May 08, 2010 | Sunday, May 09, 2010 Jean-Christophe Capelli, CEO, FriendsClear Draft en.

ContactJean-Christophe CapelliPré[email protected]

FriendsClear website : http://www.friendsclear.comTwitter : @friendsclear