Issue 58 . November 2011 Inside: . Contact us at: [email protected]. online: www.smhp.nhs.uk/trustmatters Welcome to the last ever edition of Trust Matters, the magazine for Suffolk Mental Health staff! The merger, which has received final approval, will signal the start of a new era, and an exciting new combined magazine for both Suffolk and Norfolk. Altogether, there have been an incredible 58 editions of Trust Matters, documenting the achievements and challenges that the Trust has faced over the last eight years. In May this year, the newsletter was expanded into the weekly e-bulletin Trust Update, which complements Trust Matters. Trust Update is a brilliant communications vehicle and I am excited to say that it will be taken forward into Norfolk and Suffolk NHS Foundation Trust. Trust Update, and of course the long- standing Trust Matters, have both laid great foundations for timely and accessible communications. Ahead of this farewell issue of Trust Matters, I have been taking a look at some of the back copies, and am delighted to see how far we have come on projects such as productive mental health wards and community teams, the anti-stigma campaign work, the launch of new services and the reprovision of residential learning disability services - to name but a few! I was particularly interested to read about the launch of the business case for building Foxhall House and Woodlands all those years ago. It is fitting that this final edition rightly heralds the official opening of Woodlands by the Countess of Wessex. It’s thanks to our clinical and project teams that we have mental health wards which are among the best in the country. And, of course, seeing the numerous letters of thanks which service users have sent in to our teams remind us all of why we are here – the Suffolk strapline of ‘helping people make the most of their lives’ being particularly appropriate. This positivity and continual thanks to the wonderful staff across Suffolk and Norfolk will continue in the new magazine and in Trust Update. We have now been given the go-ahead for the merger to happen – it will definitely take place! The Trust executive teams and senior management teams in both counties are starting to work together and we are starting to align our various projects, such as the clinician- led Radical Pathway Redesign project, in order to achieve the benefits we set out in our business plan. I think that Suffolk staff should be very proud of how far they have come and all the great successes they have been responsible for. The achievements are yours and I’ve been pleased to have been a part of that over the last eight months. My next newsletter message will be as chief executive of the new Norfolk and Suffolk NHS Foundation Trust, where I look forward to working with colleagues both sides of the border as we continue to develop excellent services for the people of both counties. Aidan Thomas, Chief Executive Issue 43 May 2009 Contact us at: [email protected]online: www.smhp.nhs.uk/trustmatters INSIDE: Trust objectives School children learn about mental health Brain training Equality for carers Campaign updates Suffolk Business Minded Respect for dementia Centrepiece Section 136 suite Q&A on whistleblowing National insurance Childcare vouchers CAMHS/LD unit Mentor register Football fun Retirement Red Nose Day This month signals the start of a new era for Suffolk Mental Health as building work began on new in-patient facilities in Ipswich on May 5th. The Trust aims to construct the best mental health wards in the country so that the staff can provide their expert care in an environment that is modern, inspiring and supportive. The plans are a culmination of over a decade of hard work by clinicians, managers, service users and family carers, who have worked together to improve in-patient areas. The projects will also help SMHP to achieve some of its five year objectives: to modernise its services, become a model employer, and to promote a positive image of mental health. It will cost £23 million and received approval from the East of England Strategic Health Authority Board in March. As you can see from the pictures, St Clements will be home to a brand new 11 bed low secure unit. This will be built adjacent to the single story part of Sampson House. The Heath Road site will have a larger facility with a secure Psychiatric Intensive Care Unit (PICU) and three new 21-bed wards (one of which will include a purpose built dementia assessment unit). The project focuses on applying the principles of Towards the Best together – East of England’s pledges for mental health services in this area. Services will therefore become more accessible and better integrated, and will deliver better quality of life and patient experiences. The building work will also comply with environmental sustainability standards to create innovative yet functional spaces. The Wedgwood Unit in Bury St Edmunds is also due for building work in the near future. Plans are agreed which will refurbish the original wards to give inpatients more flexible and personal space during their treatment. The submission date of these plans will be confirmed very soon. You can find out more about the modernisation project via the external website www.smhp.nhs.uk. Go to ‘recent and current consultations’ under the ‘we’re listening’ section and then choose ‘modernisation’. Building work starts for tomorrow’s wards A word from the chairman The plans... The Heath Road site, left, and the new building at St Clements In the last issue of Trust Matters I was kindly welcomed to Suffolk Mental Health. I would therefore like to take the opportunity to formally introduce myself to you all. Although I have only been chairman of the Trust for a matter of weeks I already feel very positive about it. From my conversations with the staff who I have met I can tell that people here have a passion for providing the best services they can to local people. The Trust has clearly taken significant steps forward in recent years to improve the quality of care that it provides to service users and family carers, and this has been borne out by the most recent HCC assessment of our services. As you may know I am a life member of the House of Lords and have also held the role of chairman in other NHS Trusts, most recently the Royal Brompton and Harefield NHS Trust, and prior to that, North East Essex Mental Health Trust. I am pleased to have the opportunity to use that experience in the service of SMHP as we work towards Foundation Trust status later this year. I look forward to meeting many of you in the coming months. Lord Newton of Braintree - Farewell to Trust Matters - Woodlands official opening - Latest merger news - SharePoint is coming - CQC praises Airey Close - Suffolk Health and Wellbeing Month: - Mental health information stand - Singing flash mob - Sudbury VASP events - Radical Pathway Redesign - Improved clinical supervision - Personality disorder strategy - Patient safety review - Letters and compliments FAREWELL ISSUE On behalf of the Executive teams, I am can confirm that the Norfolk and Waveney Board has formally approved the merger with the Trust. I am sure you will agree that is excellent news! The Board has agreed to Monitor’s proposed remedies and accepted its financial and governance risk ratings. The past 12 to 18 months have been very busy for the Trusts as we have worked to bring the merger to fruition. . Contact us at: [email protected]. online: www.smhp.nhs.uk/trustmatters Issue 45 . September 2009 RUS T T s r e t t a M s r e t t a M INSIDE: . NHS Number . Equality and diversity - Breaking Through - LGBT Survey . Buckingham Palace Garden Party . Campaign updates - Suffolk Business Minded - Respect for Dementia . CENTREPIECE . Garden project . Saving lives! . Orwell Walk - Rocket team - Alzheimer’s Society . Library service . User and carer reference group . Protected Time . Childcare vouchers . Stop smoking service . NHS247.com The Suffolk Support Services Mental Health Informatics Team is taking on a new project which will help improve patient safety. The National Patient Safety Agency (NPSA) has issued a “Safer Practice Notice” to all NHS organisations in England and Wales which recommends the use of the NHS Number as the unique patient identifier. Led by Evelyn Walters (pictured) the informatics team has commenced a Trust-wide NHS Number and Information Governance Project. All staff are kindly asked to take these three initial steps: 1. Raise your awareness–Doyou know what the NHS Number is? Find out now on: http://www. connectingforhealth.nhs.uk/systems andservices/nhsnumber 2. Review your local systems–Do you hold patient identifiable information on a spreadsheet, database, or any system that is not ePEX, ILLY, or PC-MIS? If you do, please contact the Mental Health Informatics Team on: 01473 329270 3. Prepare– implementation over the coming months will lead to all patient records and communication carrying the NHS Number! Make sure you are ready! More advice will follow over the coming months. The “Safer Practice Notice” was issued to support the Connecting for Health (CfH) NHS Number Programme. This is working towards a complete adoption of the NHS number to improve patient care across the NHS. The key drivers for this programme are patient safety, patient choice, the NHS Operating Framework, financial implications (e.g. payment by results), security and confidentiality. The NHS Number and Information Governance Project itself will look into: . Base lining the current usage of the NHS Number within the Trust, by Staff, IT systems, on paper records and information flows. . Creating a conformance plan for requirements set by NPSA . Implementing change into the trust’s ways of working, to comply with requirements set. If you feel that you would like to get involved, have a positive contribution to make, or, would like to raise any concerns regarding complications you foresee, please contact, Project Manager, Evelyn Walters on: [email protected]. Evelyn said: “I have really enjoyed working on this project so far. We want to help people in whatever way we can to ensure that this is a straightforward process.” “The NHS Number – it’s all about patient safety” Suffolk Mental Health Partnership NHS Trust 106#%6 75 #6 /’/$’45*+25/*20*57- 10.+0’ 9995/*20*57-64756/#66’45 557’ 18’/$’4 > 9#4& (14 A’52’%6 (14 &’/’06+#B > ! %’.’$4#6’5 9’..$’+0) > *#4/#%; 6’%*0+%+#05 > 6#(( 9#4&5 9+00’45 > 1:*#.. 175’ 12’0+0) > +456 .11- #6 6*’ "+..195 0’9 $7+.& > 64#+0+0) > 41&7%6+8’ /’06#. *’#.6* 9#4&5 > #%%4’&+6#6+10 > ’4)’4 72’ > /2.1;’’ ’6914- 4172 > 224#+5#.5 +/2418’ ’((+%+’0%; > *#0)’5 61 &47)5 5’48+%’ > !’#/5 )’6 6*’ (’’. )11& (#%614 > ! /75+% 56#4 > ’.2+0) *#0& (14 (#/+.; %#4’45 > ’+0) 2’0 72’ > ’66’45 #0& %1/2.+/’065 !12 #9#4& )1’5 61 A’52’%6 (14 &’/’06+#B !*’ !4756B5 #06+56+)/# %#/2#+)0 ’52’%6 (14 &’/’06+# *#5 910 (+456 24+<’ (14 !#%-.+0) 0’37#.+6+’5 #6 6*’ 24’56+)+175 #56 1( 0).#0& 0018#6+105 1/2’6+6+10 !*’ #9#4&5 9’4’ 14)#0+5’& $; ’#.6* 06’424+5’ #56 9*1 #.51 #9#4&’& 6*’ !4756 9+6* # 24+<’ (70& 1( = 61 *’.2 6*’/ %106+07’ 6*’+4 914- 1$’46 ’5$+66 &+4’%614 1( %1//70+6; ’0)#)’/’06 5#+& ?"’ #4’ &’.+)*6’& 61 *#8’ 910 6*+5 (#06#56+% #9#4& "’ 9+.. $’ +08’56+0) 6*’ 24+<’ (70& $#%- +061 6*’ %#/2#+)0 $; 64#05.#6+0) 174 A’52’%6 (14 &’/’06+#B /#6’4+#.5 +061 16*’4 .#0)7#)’5 ?"’ #4’ 51 )4#6’(7. (14 6*’ 24#+5’ 9’ *#8’ 4’%’+8’& #0& 9+.. 019 (1%75 10 ’0)#)+0) 9+6* 6*’ 9+&’4 %1//70+6; $; (746*’4 241/16’ #9#4’0’55 1( &’/’06+# #0& +65 #((’%65 10 2’12.’B5 .+8’5@ 8’4#.. ’064+’5 9’4’ /#&’ 61 6*’ %1/2’6+6+10 9+6* 10’ (+456 24+<’ 9+00’4 +0 ’#%* 1( 6*’ (+8’ %#6’)14+’5 1$’46 ’5$+66 #66’0&’& 6*’ #9#4&5 9+6* .’#& 52’%+#.+56 0745’ #8+& #441.& %1057.6#06 25;%*+#64+56 1$’46 76.’4 #0& %#/2#+)0 $1#4& /’/$’4 4;5 #2.’; 2+%674’& #$18’ 9+6* 0’95 4’#&’4 79 &9#4&5 9*1 24’5’06’& 6*’ #9#4&5 6*#0- ;17 )’6 61)’6*’4 9#5 *’.& 10 %61$’4 (14 2’12.’ 9*1 914-’& 10 6*’ %#/2#+)0 #6 6*’ 170+10 !4756 241,’%6 1((+%’ 6 .’/’06B5 #4’45B )41725 #0& 14)#0+5#6+105 +081.8’& +0 /#-+0) 6*’ %#/2#+)0 # 57%%’55 9’4’ +08+6’& *+’( ’:’%76+8’ #4- #..#&#; 6*#0-’& 6*15’ +081.8’& #0& 24’5’06’& 6*’ #9#4& 6412*; 61 %#/2#+)0 .’#& #$4+’. !#/#;# ! 6’#/ )’65 2*;5+%#. 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(+60’55 .’8’.5 4’5* #+4 #0& 6*’ ’08+410/’06 #4’ -0190 61 $1156 /’06#. 9’..$’+0) 51 6*’ ’:’4%+5’ 9#5 *’.& 176&1145 10 6*’ (116$#.. 2+6%* #6 6 .’/’06B5 152+6#. !*’ 5’55+10 9#5 &’.+8’4’& $; ’:’4%+5’ %1/2#0; 116 #/2 #0& )#8’ 2#46+%+2#065 6*’ %*#0%’ 61 75’ # 9+&’ 4#0)’ 1( ’37+2/’06 57%* #5 219’4$#)5 -’66.’$’..5 #0& 6;4’5 +< ..+5 6*’4#2; %’064’ /#0#)’4 5#+& ?6B5 #0 12214670+6; (14 6*’ 9*1.’ 6’#/ 61 52’0& 6+/’ 61)’6*’4 +0 010 %1/2’6+6+8’ #%6+8+6+’5 #0& +0%4’#5’ 6*’+4 -019.’&)’ 1( 176&114 (+60’55 !*+5 9#5 # $+6 1( # 64’#6 #0& # 6*#0- ;17 61 56#(( (14 #.. 6*’ 914- 6*#6 6*’; &1 6 #.51 5*195 9’ 24#%6+%’ 9*#6 9’ 24’#%* ?’)7.#4 ’:’4%+5’ *’.25 4’&7%’ 5+%-0’55 #$5’0%’ 5’55+10 .+-’ 6*+5 2418’& 6*#6 174 ’/2.1;’4 %#4’5 #$176 56#(( *’#.6* #0& 9’..$’+0)@ ’6#+.5 1( 16*’4 ’8’065 61 /#4- "14.& ’06#. ’#.6* #; %#0 $’ (170& 10 2#)’ Issue 44 July 2009 Contact us at: [email protected]online: www.smhp.nhs.uk/trustmatters INSIDE: Staff recognition awards Medicine record card Campaign updates - Respect for dementia - Suffolk Business Minded Centrepiece Tales from the Trust – A success story What's in a brand? Complaints procedure Fraud awareness Q&A Chief executive surgeries Falls awareness article Thumbs up! It is the time of year when we ask our staff to have a think about those people who have made a difference in the Trust. This year’s awards follow on from the success of the fantastic award ceremonies in 2007 and 2008. Perhaps you want to acknowledge the innovations or achievements of a colleague. Maybe you have a dedicated and motivating team manager that you want to see rewarded. Whatever the reason, make sure you get your nominations in by July 24th! There are 12 awards this year in four different categories: quality making a difference partnership working team leader/manager of the year. There is a full criteria list on page 2. The quality and making a difference awards are for all employees and volunteers – not just clinical or practitioner staff. This includes social care staff working in our services. The partnership working award is for all employees, but also any individual or organisation outside the Trust who has helped us in our mission of ‘helping people make the most of their lives’. The team leader/manager award is for anyone who has shown good leadership in the Trust. Nominations for the making a difference award are for individuals only but all the other categories can be for a team or an individual. It is easy to nominate this year. You can simply complete an online form by going to www.smhp.nhs.uk and clicking on Staff Recognition Awards 2009 which can be found under the news sections. Alternatively you can download a form from the same page and post it if you prefer. There is also a list of the complete rules and process. Don’t delay, nominate today! Staff recognition awards 2009: who will you nominate? All the winners at the Staff Recognition Awards 2008. Turn to page 2 for more photos from last year’s fantastic event Onwards and upwards! Read more on page 3! CET1110_TrustMatters_last_issue:pages 11/11/2011 11:22 Page 1
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Transcript
Issue 58 . November 2011
Inside:
. Contact us at: member [email protected] . online: www.smhp.nhs.uk/trustmatters
Welcome to the last ever edition of Trust
Matters, the magazine for
Suffolk Mental Health staff!
The merger, which has
received final approval, will
signal the start of a new era,
and an exciting new combined
magazine for both Suffolk and
Norfolk.
Altogether, there have been an
incredible 58 editions of Trust
Matters, documenting the
achievements and challenges that
the Trust has faced over the last
eight years.
In May this year, the newsletter was
expanded into the weekly e-bulletin Trust
Update, which complements Trust
Matters. Trust Update is a brilliant
communications vehicle and I am excited
to say that it will
be taken forward
into Norfolk and
Suffolk NHS
Foundation Trust.
Trust Update,
and of course
the long-
standing Trust
Matters, have
both laid great
foundations for
timely and
accessible communications.
Ahead of this farewell issue of Trust
Matters, I have been taking a look at
some of the back copies, and
am delighted to see how far
we have come on projects
such as productive mental
health wards and
community teams, the
anti-stigma campaign
work, the launch of new
services and the
reprovision of residential
learning disability
services - to name but
a few!
I was particularly
interested to read about the
launch of the business case for building
Foxhall House and Woodlands all those
years ago. It is fitting that this final edition
rightly heralds the official opening of
Woodlands by the Countess of Wessex.
It’s thanks to our
clinical and project
teams that we have
mental health wards
which are among the
best in the country.
And, of course,
seeing the
numerous letters of
thanks which
service users have
sent in to our teams
remind us all of
why we are here – the Suffolk strapline of
‘helping people make the most of their
lives’ being particularly appropriate. This
positivity and
continual
thanks to the
wonderful staff
across Suffolk
and Norfolk will
continue in the
new magazine
and in Trust
Update.
We have now
been given the
go-ahead for the merger to happen – it
will definitely take place! The Trust
executive teams and senior management
teams in both counties are starting to
work together and we are starting to align
our various projects, such as the clinician-
led Radical Pathway Redesign project, in
order to achieve the benefits we set out in
our business plan.
I think that Suffolk staff should be very
proud of how far they have come and
all the great successes they have been
responsible for. The achievements are
yours and I’ve been pleased to have
been a part of that over the last eight
months.
My next newsletter message will be as
chief executive of the new Norfolk and
Suffolk NHS Foundation Trust, where I
look forward to working with colleagues
both sides of the border as we continue
to develop excellent services for the
people of both counties.
Aidan Thomas, Chief Executive
Issue 43 May 2009
Contact us at: [email protected] online: www.smhp.nhs.uk/trustmatters
INSIDE:
! Trust objectives
! School children learn
about mental health
! Brain training
! Equality for carers
! Campaign updates
! Suffolk Business
Minded
! Respect for dementia
! Centrepiece
! Section 136 suite
! Q&A on whistleblowing
! National insurance
! Childcare vouchers
! CAMHS/LD unit
! Mentor register
! Football fun
! Retirement
! Red Nose Day
This month signals the start of
a new era for Suffolk Mental
Health as building work began
on new in-patient facilities in
Ipswich on May 5th.
The Trust aims to construct the
best mental health wards in the
country so that the staff can
provide their expert care in an
environment that is modern,
inspiring and supportive.
The plans are a culmination of
over a decade of hard work by
clinicians, managers, service
users and family carers, who
have worked together to
improve in-patient areas.
The projects will also help
SMHP to achieve some of its
five year objectives: to
modernise its services, become
a model employer, and to
promote a positive image of
mental health.
It will cost £23 million and
received approval from the East
of England Strategic Health
Authority Board in March.
As you can see from the
pictures, St Clements will be
home to a brand new 11 bed
low secure unit. This will be
built adjacent to the single story
part of Sampson House.
The Heath Road site will have
a larger facility with a secure
Psychiatric Intensive Care Unit
(PICU) and three new 21-bed
wards (one of which will include
a purpose built dementia
assessment unit).
The project focuses on applying
the principles of Towards the
Best together – East of
England’s pledges for mental
health services in this area.
Services will therefore become
more accessible and better
integrated, and will deliver
better quality of life and patient
experiences.
The building work will also
comply with environmental
sustainability standards to
create innovative yet functional
spaces.
The Wedgwood Unit in Bury St
Edmunds is also due for
building work in the near future.
Plans are agreed which will
refurbish the original wards to
give inpatients more flexible
and personal space during their
treatment.
The submission date of these
plans will be confirmed very
soon.
You can find out more about
the modernisation project via
the external website
www.smhp.nhs.uk. Go to
‘recent and current
consultations’ under the ‘we’re
listening’ section and then
choose ‘modernisation’.
Building work starts for tomorrow’s wards
A word from the chairman
The plans... The Heath Road site, left, and the new building at St Clements
In the last issue of Trust
Matters I was kindly
welcomed to Suffolk Mental
Health. I would therefore like
to take the opportunity to
formally introduce myself to
you all.
Although I have only been
chairman of the Trust for a
matter of weeks I already feel
very positive about it. From
my conversations with the
staff who I have met I can tell
that people here have a
passion for providing the best
services they can to local
people. The Trust has clearly
taken significant steps
forward in recent years to
improve the quality of care
that it provides to service
users and family carers, and
this has been borne out by
the most recent HCC
assessment of our services.
As you may know I am a life
member of the House of
Lords and have also held the
role of chairman in other
NHS Trusts, most recently
the Royal Brompton and
Harefield NHS Trust, and
prior to that, North East
Essex Mental Health Trust.
I am pleased to have the
opportunity to use that
experience in the service of
SMHP as we work towards
Foundation Trust status later
this year.
I look forward to meeting
many of you in the coming
months.
Lord Newton of Braintree
- Farewell to Trust Matters
- Woodlands official opening
- Latest merger news
- SharePoint is coming
- CQC praises Airey Close
- Suffolk Health and Wellbeing Month:
- Mental health information stand
- Singing flash mob
- Sudbury VASP events
- Radical Pathway Redesign
- Improved clinical supervision
- Personality disorder strategy
- Patient safety review
- Letters and compliments
FAREWELL ISSUE
On behalf of the Executive teams, I am can
confirm that the Norfolk and Waveney Board has
formally approved the merger with the Trust. I am sure
you will agree that is excellent news!
The Board has agreed to Monitor’s proposed remedies
and accepted its financial and governance risk ratings.
The past 12 to 18 months have been very busy for the
Trusts as we have worked to bring the merger to fruition.
Issue 44 July 2009 Contact us at: [email protected] online: www.smhp.nhs.uk/trustmatters
INSIDE:
! Staff recognition awards! Medicine record card
! Campaign updates - Respect for dementia
- Suffolk Business Minded
! Centrepiece
! Tales from the Trust
– A success story
! What's in a brand?
! Complaints procedure
! Fraud awareness Q&A
! Chief executive
surgeries
! Falls awareness article
! Thumbs up!
It is the time of year when we ask ourstaff to have a think about those peoplewho have made a difference in the Trust.This year’s awards follow on from thesuccess of the fantastic awardceremonies in 2007 and 2008. Perhaps you want to acknowledge theinnovations or achievements of acolleague.Maybe you have a dedicated andmotivating team manager that you wantto see rewarded.
Whatever the reason, make sure you getyour nominations in by July 24th!There are 12 awards this year in fourdifferent categories:
! quality! making a difference! partnership working ! team leader/manager of the year. There is a full criteria list on page 2.The quality and making a differenceawards are for all employees andvolunteers – not just clinical orpractitioner staff.
This includes social care staff working inour services.The partnership working award is for allemployees, but also any individual ororganisation outside the Trust who hashelped us in our mission of ‘helpingpeople make the most of their lives’.
The team leader/manager award is foranyone who has shown good leadershipin the Trust. Nominations for the makinga difference award are for individualsonly but all the other categories can befor a team or an individual. It is easy to nominate this year. You cansimply complete an online form by goingto www.smhp.nhs.uk and clicking onStaff Recognition Awards 2009 whichcan be found under the news sections.Alternatively you can download a formfrom the same page and post it if youprefer. There is also a list of thecomplete rules and process.Don’t delay, nominate today!
Staff recognition awards 2009:who will you nominate?
All the winners at the Staff Recognition Awards 2008. Turn to page 2 for more