GCE AS Travel and Tourism Glossary of terms Access Being able to use facilities and enjoy attractions Accessibility The easiness of reaching a place Accommodation Assortment of places for tourists to stay in Activity holidays Participating in energetic leisure pursuits as the basis of a holiday Adventure tourism Physically challenging form of activity holiday Airline Flight company which may be of the traditional or the 'no-frills' type Air Miles Air travel loyalty scheme All-inclusive Meals, drinks, entertainment and all other services included in price with accommodation and flight Amenities Services used by the tourist within a facility 1
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GCE AS Travel and Tourism Glossary of terms
Access Being able to use facilities and enjoy attractions
Accessibility The easiness of reaching a place
Accommodation Assortment of places for tourists to stay in
Activity holidays Participating in energetic leisure pursuits as the basis of a holiday
Adventure tourism Physically challenging form of activity holiday
Airline Flight company which may be of the traditional or the 'no-frills' type
Air Miles Air travel loyalty scheme
All-inclusive Meals, drinks, entertainment and all other services included in price with accommodation and flight
Amenities Services used by the tourist within a facility
Ancillary services Optional extras to a package holiday
Après-ski Entertainment after a day's skiing
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Appeal Attractiveness which pulls visitors in to a destination
A O N B British area of scenic countryside
Attraction Natural or built feature which interests and draws in visitors
Availability Hours of opening or times when a service is provided
Balance of Payments Difference between a country's earnings and expenditure on trade
Bali bombings Terrorist attack on Indonesian holiday island in October 2002
Blue Badge Qualification for tour guiding
Blue Flag beaches Award given to area of biologically clean shoreline
Budget Airlines Cost-cutting airline selling seats at affordable prices
Business environment Background in which travel and tourism organisations operate
Business facilities Services and amenities used for commerce while away from normal workplace
Business travel Travelling to and being away from normal place of work while engaged on business
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Caribbean Central American region of tropical islands economically dependent on tourism
Catering facilities Places where tourists obtain food and drink
Chain of Distribution How travel and tourism product reaches the customer.
Channel Tunnel/ Eurotunnel Rail tunnel beneath the English Channel
Charter Flight booked by tour operator for package holidaymakers
Christmas markets Christmas-themed retail event held in weeks leading up to 25 December
City Break 2- or 3-day holiday in historic or other city with tourist appeal
Climate Average pattern of rainfall and temperature during the year
Climatic change Global weather changes brought about by the greenhouse effect
Commercial Where profit is the objective
Commercialised Spoiled by the activities and effects of making money.
Component Category of travel and tourism
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Conferences Large assembly of business people to attend presentations by speakers
Conflict Clash of interests
Consumer needs Requirements of the customer
Consumer organisations Independent bodies working to obtain services of a high standard for customers
Corporate event Occasion to entertain guests of a business company
Costas Coastal regions of Spain
Cruise Holiday at sea making journey between ports
Cultural change Loss of traditional lifestyle because of tourism's influence
Cultural Tourism Interest in the way of life and art of a country
Customer expectations What customers anticipate and will be satisfied with
Demographics Age, gender, and population structure
Demonstration effect Tourism's influence upon a host destination's attitudes and way of life
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Destinations Places that have appeal for tourists
Disability Temporary or long-term restriction in carrying out part of normal physical functions
Disposable income Amount of money available for personal expenditure
Diversification Producing more varied travel and tourism products
Domestic tourism UK residents taking holidays and making day trips within the UK
Drought Serious shortage of water after extended period of low rainfall
Early retirement Stopping work before normal retirement age of 60 or 65
Economic impacts Effects of travel and tourism upon jobs, income and wealth
Economies of Scale Savings gained because an organisation grows in size
Eco-tourism Holidays that allow visitors to experience areas in their true natural and cultural state
Educational tourism Participating in learning activities as basis of a holiday
En-route While in transit
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Emerging destinations Places where recent increases in tourism have been rapid
Employment see Indirect Employment
Enterprises Commercial organisations aiming to make a profit
Entertainment Evening activities for tourists
Environmental impacts Effects of travel and tourism upon physical condition of places
E.U. The European Union
European Directive on Package Travel Regulation in EU countries to guarantee holiday travel
Eurozone Parts of the EU with Euro as the unit of currency
Event Temporary activity, spectacle or entertainment arranged for a given place and time
Exclusive Not available to most tourists
Excursion Day visit to place of interest
Exchange rates Value of a country's currency expressed in terms of other currencies
External pressures Unforeseen, often uncontrollable, circumstances
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Facilities Places that provide for the needs of tourists
Factor Influence or controlling effect upon travel and tourism
Far East Increasingly popular long-haul destinations of south-east Asia
Fashions Changing styles and tastes in travel and tourism
Ferry Service transporting vehicles and passengers across water
Fly-cruise Holiday flying to the destination before joining a cruise ship
Fly-drive Holiday flying to the destination before hiring a car
Foot and Mouth disease Livestock disease
Franchise Right to use brand name of a well-known company and to sell its products
Gateway Point at which passengers enter a country
G.D.P. Measure of a country's wealth
Globalisation Transactions in goods and services carried out on a world scale
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Government Local, national or international (such as the UN or EU) authority
Health and Safety Laws to protect employees and customers at places of work
Health risks Threats to a tourist's fitness and wellbeing
Health resort Destination specialising in physical restoration of the body
Heritage Legacy from the past
Historic destination Town, building, stately home, monument or other site of historic interest