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Trauma Informed Systems: An Holistic Approach Vicky Kelly Psy.D., MSW, MHA New Jersey Trauma Conference September 9, 2015
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Page 1: Trauma Informed Systems Holistic Approach 9.15€¢ Help client calm & focus 1st then discuss; ... Emotional Labor. ... Trauma Informed Systems Holistic Approach 9.15.pptx

Trauma Informed Systems: An Holistic Approach

Vicky Kelly Psy.D., MSW, MHANew Jersey Trauma Conference

September 9, 2015

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Overview of the Workshop Common terminology capturing responses to

traumatic experiences; Key concepts of trauma; Critical impacts of trauma on development

and functioning; Holistic overview of what it means to be

trauma-informed; Appreciating the parallel processes involved

in responding to and understanding trauma.

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Main Goal of this Talk:

Make this information real, so thateach of you can actually use itto better serve your clients andtake care of yourself.

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Trauma: On the Path of Discovery

• Earlier history• 1960s: Battered Child• 1970s: DV and SA• 1980s: PTSD as a

diagnosis• 1990s: The Decade of the

Brain; ACE Study• 2000s: Developmental

Trauma and Trauma-Informed Approaches

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MYTHS

• Time heals all wounds.• All it takes is love.• Little children don’t remember what happens,

so we can move them with impunity.• Our traditional therapeutic “toolboxes” are

sufficient.

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Starting with a Common Language

• Little “t” trauma• Big “T” trauma• Complex trauma• Interpersonal trauma• Developmental trauma

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Risk & Protective Factor Lens

RISKS

• Exposure• Repeated exposure• Age at exposure• Other vulnerabilities• Lack of support

PROTECTIVE FACTORS• Presence of at least 1

supportive relationship

• Good enough early development

• History of resilience• Ability to make

meaning of what has happened

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Relational Trauma:A Complex Trauma Perspective

• Trauma of the maltreatment itself.• Loss of the caregiver as a source of security and

comfort.• Overwhelming internal distress with no assistance in

regulating.Growing up unsafe Profound impact on development

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“Our brains are sculpted by our early experiences. Maltreatment is a chisel that shapes a brain to contend with strife, but at the cost of deep enduring wounds” (Teicher, 2000, p. 67).

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Traumatic Effects on Development & Functioning

Exposure

Emotional & Physiological

Cognitive

Self & Relational

Behavior & Functioning

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Most Important References• van der Kolk and Pynoos (2009). Proposal to Include

a Developmental Trauma Disorder Diagnosis for Children and Adolescents in the DSM-V.

• van der Kolk, B.A. (2014). The Body Keeps the Score: Brain, Mind and Body in the Healing of Trauma.

• www.ACEstudy.org

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Overview of the Effects of Childhood Trauma

• Poor self-regulation;• Impaired vocabulary to

discuss feelings;• Reacting vs. able to think

about feelings;• Lack of security less

exploration/play less mastery;

• Intense shame and self blame;

• Misreading of social cues;• Dissociation;• Fore-shortened future– no

future possible self;• Impaired capacity to trust.

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Adverse Childhood Events (ACEs) Study

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Adverse Childhood Events (ACEs) Study: Major Findings on Health-Related Risks

• Alcoholism & abuse;• Illicit drug use;• Smoking;• Lung disease;• Liver disease;• Heart disease;• Fetal death;

• Depression;• Risk of intimate partner

violence;• Multiple sexual

partners;• STDs;• Unintended

pregnancies;• Suicide attempts.

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What it means to be trauma-informed

Moving from the question of “What is wrong with you?”

to the question of “What happened to you?” and “How does that live on affecting your life today?”

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Truisms of Being Trauma-Informed

• ALL behavior has meaning In context;

• We need to appreciate the universality of overwhelming traumatic experiences;

• The focus is on recovery and healing: Not what is “wrong”, but what is “strong”.

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19

Appreciating the Prevalence of Trauma

“Many providers may assumethat abuse experiences are

additional problems for the person, rather than the central problem…”

(Hodas, 2004)

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Definition of Family Engagement

Family-centered and strength-based approach to partnering with families in making decisions, setting goals, and achieving desired outcomes. It is founded on the principle of communicating openly and honestly in a way that supports disclosure of culture, family dynamics, and personal experiences in order to meet the individual needs of every family and every child.

Child Welfare Information Gateway

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Some of the families who most need our help are the hardest to engage

Do they have to get better before we can help them?

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Domains of Child Welfare

Well-Being

Permanency

Safety

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A Trauma-Informed Framework for Child Welfare

Well-Being

Permanency

Trauma

SAFETY

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The Social Brain and Engagement

Safety/Reward Threat/Danger

Thinking BrainThinking Brain

TOWARD Away

Emotional BrainAKA the Survival Brain

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Thinking Brain vs. Emotional Brain

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The “Gifts” of Trauma:1. Conditioned Reactions or “Triggers”

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The Story of Alex

A Story of How “Triggers” Get Conditioned and Persist

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How Triggers Get Conditioned and Persist

Original traumatic incident Conditioned “triggers”

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Thinking Brain vs. Emotional Brain

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The “Gifts” of Trauma2. Distorted Perceptions and

Beliefs

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Core Beliefs

Secure in the WorldOthers: Good, helpful, kind, trustworthy…

Self: Good, deserving, lovable, competent…

World: Safe and predictable

Unsafe in the WorldOthers: Hurtful, abusive, abandon, untrustworthy…

Self: Bad, undeserving, flawed, failure…

World: Dangerous and chaotic

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So what?

Perceptions + Beliefs BEHAVIOR

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Core Beliefs

Secure in the WorldOthers: Good, helpful, kind, trustworthy…

Self: Good, deserving, lovable, competent…

World: Safe and predictableBehaviors

Unsafe in the WorldOthers: Hurtful, abusive, coercive, untrustworthy…

Self: Bad, undeserving, flawed, failure…

World: Dangerous and chaotic

Behaviors

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The Compass of ShameDon Nathanson

Attack Other

Withdraw SHAME Avoid

Attack Self

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Reframing how we understand clients’ behaviors

• Bad parents• Abusive

• Neglecting

• Abandoning • Liars• Manipulative

• Not able to care for…• Not able to stay in

control…• Not able to provide

for..• Not able to be present..• Don’t always tell truth• Not able to trust they

can get their needs met by directly asking…

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The Brain’s Ability to Change in Response to Experiences (Harvard Center on the Developing Child)

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Speed Bumps and Ruptures on the Road to Being Trauma-

informed• Disconnections: thinking brains trying to

communicate with survival brains.• Distortions: perceptions and beliefs

interfering with current interactions & intentions.

• Disillusions: feelings of helplessness & hopelessness reinforced.

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Strategies

• Recognize and address emotional triggers;• Acknowledge that triggers feel like bad things

from the past are happening now;• Be very explicit repeatedly about intentions;• Help client calm & focus 1st then discuss;• Reframe loaded negative labels;• Remember, there are no failures—only more

information.

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Shifting Focus

Thinking More Holistically about what a Trauma-Informed System

Means

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Our Social Ecology(from the Sanctuary Model by Bloom)

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Where we are as a system

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Next Level of QuestionsTrauma-Informed for Whom?

Child clients?Their parents?Workers?Supervisors?Agency?Larger system?

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Parallel Process Across the Organization(borrowed from the Sanctuary Model by Bloom)

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The hard work of child welfare

• Role and value conflicts• Exposure to pain and suffering• Workload pressures• External pressures

Burnout (Maslack & Jackson 1981)

1) Emotional exhaustion2) Depersonalization3) Less sense of personal accomplishment

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Vulnerability of Child Welfare Staff to Vicarious Trauma

• Empathy• Responsibility• Exposure

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Emotional Labor

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Self Reflection on Risk• Do I bear witness to the suffering of others on a

regular basis?• Am I in a position where I feel responsible for

someone’s safety or well-being?• Do I intuitively know—even if I’m not ready to

say it out loud—that my work is starting to impact my life, health or relationships?

• Do I work harder than is healthy for my mind and body because the issue feels deeply important to me?

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Risks to Organization:To what extent are these

present?• Little sense of shared meaning or purpose;• Culture of cynicism;• Authoritarianism and rigid hierarchies;• Culture of shame and blame;• Defensive strategies create mistrust;• Little tolerance for sharing positive emotions;• Denial and hypocrisy.

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Defensive Responses

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Possible Signs of VT• Loss of emotional

control;• Physiological

symptoms;• Over-identification with

client’s trauma;• Denial of client’s

trauma;• Feeling anxious and

great vulnerability;

• Disrupted beliefs;• Alienation &

withdrawal;• Cynical &

Disillusioned;• Impaired coping;• Avoidance;• Alterations in sensory

experiences (e.g., intrusive imagery)

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Ourselves as Instruments of Our Work

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Vicarious Trauma as an Occupational Hazard

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Occupational Hazards

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Long term effective work depends on our integrating self care into our work and our lives.Healthy habits;Appropriate physical activity;Journaling;Reflection, meditation and/or prayer; Intentional slowing down and choosing;Making pleasurable activities a priority.

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Emotionally & Physiologically Regulated

• Diaphragmatic breathing• Purposeful movement• Bilateral stimulation of the brain• Walking meditation• Exercise• Yoga• Massage

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Be Intentional about your Purpose

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Even Super Man got to take off his cape!

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Careers as Marathons

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Reframing: How we label things matters!

• Stressed• Frustrated• Exhausted• Cynical• Overwhelmed• Traumatized• Burned out

• Not as calm• Not as patient• Not as rested• Not as optimistic• Not as on to of things• Not as comfortable• Not as inspired/

gratified

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Traumatized Systems

Complex, parallel process of interaction occurs between trauma clients, stressed staff, pressured organizations, & hostile social forces in the larger environment. Risk is that systems can inadvertently

recapitulate the very experiences of trauma. (Sandy Bloom)

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Where we get stuck

• Limited view of what safety means;• Reduction of violence/symptoms;• Separated into silos;• Rescuer and protector roles;• Hopelessness and helplessness;• Secondary traumatic stress/vicarious trauma.

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Protective Factors for System

• Establish and articulate values and principles;• Accept and acknowledge stressors;• Promote awareness of shared, noble intentions;• Engage those affected in developing solutions;• Promote connection, communication and

celebration;• Join with others to maintain positive culture.

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Vicarious Success

• We prosper from success;• We learn from observing

others’ success;• Claiming and celebrating

successes;• Building hope.

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The most common way people give up their poweris to believe they don’t have any.

Alice Walker

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Transforming Trauma

• “Feeling felt by” (Siegel) • Learning to “tame the triggers”• Making sense of experience to develop a

congruent life story• Self care and empowerment• Meaningfully connected to community

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The journey continues….

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Key References• Badenoch, B. Being a Brain-Wise Therapist, 2008.• Cozolino, L. The Neuroscience of Human

Relationships, 2006.• LeDoux, J. The Emotional Brain, 1996.• Ogden, P. and Minton, K. & Pain, C. Trauma and the

Body, 2006. • Bruce Perry: www.childtrauma.org• Siegel, D., The Developing Mind, Guilford, 1999• Van der Kolk, B.: www.traumacenter.org

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Resources for Vicarious Trauma• Joyfulheart foundation.org• National Child Traumatic

Stress Network• Ohio Child Welfare Training

Program: Caseworker Readiness Activity

• Saakvitne, Gamble, Pearlman, and Lev (2000) on vicarious trauma

• Sanctuary Model and Dr. Sandy Bloom

• Secondary trauma for caseworkers (Child Welfare Information Gateway)

• Vicarious Trauma Institute

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Thank you!

[email protected]@aol.com