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Org Hacking: What to do when the problem won’t yield to your organization.
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Page 1: Transparency Leadership Process

Org Hacking: What to do when the problem won’t yield to your organization.

Page 2: Transparency Leadership Process

Why did the Smithsonian 2.0 Strategy work?

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How can you do it too?

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hard problem

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wicked problem

Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them.

- Laurence J. Peter

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strategic initiative

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design by committee

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fear cynicismConflicting agendas

inaction analysis paralysis

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Linus' Law:given enough eyeballs, all bugs are shallow

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fear

cynicism

conflicting agendas

inaction

paralysis

confidence

action

alignment

ownership

decision-making

dilution collective intelligence

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Leadership

Transparency

Process

steady, hard work

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leadership

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open leadership

Having the confidence and humility to give up the need to be in control,while inspiring commitment from people to accomplish goals

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leadership 2.0

Drives visionProvides a frameworkFosters urgencyEngages contributorsRemains accountable

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"I then bequeath the whole of my property...to the United States of America, to found at Washington, under the name of the Smithsonian Institution, an Establishment for the increase & diffusion of knowledge...”

- James Smithson (1765-1829)

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1. Unlock the mysteries of the universe

2. Understand and sustain biodiversity

3. Value world cultures

4. Understand the American Experience

- Smithsonian Strategic PlanSmithsonian Secretary G. Wayne Cloughwww.si.edu/about

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leadership asks questions

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How do we leverage new technologies to further those goals?

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How do new technologies change those goals?

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leadership synthesizes

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process

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lack of process leads to FUD – and worse - complacency

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process:

an order of events

rules of engagement

defined dates and deliverables

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transparency

aka: openness, collaboration

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inclusion, respect, learning

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transparent process creates shared expectations

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aggressive transparency

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Common Operating Picture

A single identical display of relevant information

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definition of terms

issuessolution candidates

Progressnext steps

concerns

contributions

task list

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Common Operating Picture

Consensus

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results

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hard wicked problems can be addressed

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Smithsonian 2.0 – assets, insights and expertise in the hands of the curious and the expert as the substrate for great work.

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Government 2.0 – assets, capabilities and expertise in the hands of the people as the substrate for freedom and democracy.

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@deb_lavoy

[email protected]

productfour.wordpress.com

www.opentext.com

@mpedson

[email protected]

smithsonian20.typepad.com

smithsonian-webstrategy.wikispaces.com

Slideshare.net/dllavoy slideshare.net/edsonm

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Photo by Rich Tatum. Copyright © 2007 - All rights reserved. Used with permission.

tatumweb.com/gallery/

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Many organizations don’t beginstrategic change until they’re either

afraid or in pain, or both

- Leo Mullen, CEO Navigation Arts

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Promotes candorEnables listeningMaximizes participationEncourages self-filteringSolutions, not blame