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PGDM Exec MIS 2011 12 Transparency Through Formal Communication Process

Apr 05, 2018

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Dheeraj Soni
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    Case 2

    Transparency Through Formal

    Communication Process

    PGDM-Exec-2011-12- MIS 1

    Presented by:

    Naryanan Palini Roll 09

    Basant Samal Roll 10

    Keyur Shah Roll 11

    Raman Sharda Roll 12

    Dheeraj Soni Roll 13

    Prakash S. Roll 14

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    Case

    Company manufactures pharmaceuticals

    Using computers for over years

    Fixed budget investment in IT

    IS department receives request

    Request for providing PCs & other peripheral/

    equipment's

    PGDM-Exec-2011-12- MIS 2

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    Issues

    Issues facing :- Hassles to accommodate the request

    No transparency

    Scenario :-

    Fixed budget = 40 lacs

    Earmarked = 10 lacs for setting up branch

    accounting systems

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    PGDM-Exec-2011-12- MIS 4

    Department 1

    Department 4

    Department 2

    Department 3

    Information Systems

    Department

    System

    RFP 1

    RFP 4

    RFP 2

    RFP 3

    Pre-proposal checks Submission of proposals

    Acknowledgement of

    proposal receipt

    Clerical Level

    Managerial Level

    The Evaluation byindependent experts

    Evaluation criteria

    Proposal marking (Factor

    Rating Method)

    Weightings

    Feedback to proposers

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    Bug Fixing Systems

    New Ticket Created Ticket In Progress

    Ticket Rejected

    Ticket Accepted

    Ticket Closed

    Ticket Responded

    Ticket On-hold

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    Stakeholders

    Employees

    IT Department

    Organization

    Finance department

    PC supplier

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    PGDM-Exec-2011-12- MIS 8

    Proposals

    Eligibility

    Threshold

    Individual Evaluation

    Consensus

    Ranking by commission

    Clerical Level

    Acceptation/

    Rejection

    Decision

    Factor Rating Method

    Flow Chart for Decision Making

    Managerial LevelAcceptation/Rejection

    Decision

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    CLERICAL LEVEL

    Form to enter requirements Quantity/Item

    Reasons

    Feedback

    Pre-proposal checks

    Submission of proposals as an electronic proposal via the web-based Electronic

    Proposal Submission System (EPSS)

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    Steps for systems

    Acknowledgementofproposalreceipt

    Upon receipt of the proposal, the Department records

    the date and time of receipt.

    Subsequently, an acknowledgement of receipt is sent to

    the proposal coordinator by e-mail, Proposal title, acronym and unique proposal identifier

    (proposal number);

    Name of the programme and/or activity/research area

    and call identifier to which the Proposal was addressed;

    Date and time of receipt.

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    Steps for systems

    Eligibilitycheck

    Only proposals that fulfil all of the criteria are retainedfor evaluation

    receipt of proposal by the Department on or before the

    deadline date and time established

    Minimum number of participants, as referred to in thecall for proposals.

    Completeness of the proposal, i.e. the presence of all

    requested administrative forms and the proposal

    description Proposal will be for the experts to evaluate; the

    eligibility checks only apply to the Presence of the

    appropriate parts of the proposal

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    MANAGERIAL LEVEL

    The Evaluation by independent experts

    Evaluation criteria

    Proposal marking (Factor Rating Method) Evaluators examine the individual issues comprising each

    block of evaluation criteria and in

    general mark the blocks on a six-point scale from 0 to 5. In this

    scheme, the scores indicate

    the following with respect to the block under examination:

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    Factor Rating Method

    0 - the proposal fails to address the issueunder examination or can not be judged

    against the

    criterion due to missing or incompleteinformation

    1 - poor

    2 - fair

    3 - good 4 - very good

    5 - excellent

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    Steps for systems

    Weightings According to the specific nature of the

    instruments and the call, it may be decided to

    weight The blocks of criteria. The weightings to be

    applied to each block of criteria are set out in the

    call.

    PGDM-Exec-2011-12- MIS 16

    h b

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    Weightage DistributionWeight applied to each component, based on a

    total of 100 points.

    Need of the Request (20 points)

    Importance and the business criticality of the request (40 points)

    Urgent requirement and high priority request which impactsbusiness(20 points)

    Cost factors(10 points)

    Department weightage to the business(10 points)

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    Steps Of Systems

    Finalisation of the evaluation Ranked list

    Reserve list

    Rejection decisions

    Reporting on the evaluation process

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    Thank You

    PGDM-Exec-2011-12- MIS 20