15 TRANSIT SOLUTIONS TEAM
Mar 29, 2016
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TRANSIT SOLUTIONS TEAM
Transit Solutions TeamGoal of the Team:
To review and evaluate the current approach
to providing transit services to our community
and recommend innovative approaches or
measures to provide a more cost-effective
service.
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Transit Solutions TeamTopics Timeline:• Nov. – Dec. Overviews of Transit & Services Provided
• Nov. – Mar. Specialized Transportation
• Dec. – Feb. Small Bus Field Test Project
• January Transit Staff Roundtable, InternalProcedures
• Jan. – Feb. FREX, CDOT
• Jan. – Feb. Fares & Fare Media
• March Development of Recommendations
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Transit Solutions Team
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Staff Support:
� Steve Cox� Nick Kittle� Craig Blewitt
Team Members:
� Robert Shonkwiler, Chair� Craig Whitney� Frank O’Donnell
Transit Solutions TeamRevenues in Recent History:
19
(projected)
Transit Solutions TeamRevenues vs. Expenditures Projection:
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$0
$5
$10
$15
$20
$25
2011 2012 2013 2014 2015 2016
Mill
ions
Revenue incl Carryover Carryover Expenditure
Transit Solutions TeamRecommendations:• Institute Competitive Process for Contracting
for Specialized Transportation• Implement a competitive contracting process
• Define standards of service
• Disperse existing annual funds as defined by those contracts
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Timeframe: 6 MonthsFinancial: Revenue Neutral; more rides provided for same amount of fundingCustomers: More consistent serviceStaff: Cost additional staff time in contracting and contract compliance oversight
Timeframe: 6 months
Financial: Revenue Neutral; more rides provided for same amount of funding
Customers: More consistent service
Staff: Cost additional staff time in contracting and contract compliance oversight
Transit Solutions TeamRecommendations:• Integrate the City’s ADA paratransit with other
community providers of specialized transportation
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• Establish a centralized brokerage and call center by coordinating the existing efforts of local agencies
• Enhances competition
• Payment for services provided
Timeframe: 1-5 yearsFinancial: Revenue Neutral for transition period; Savings of $74,000-$130,000* annually thereafterCustomers: Easier access to more options for the most appropriate service to meet their needsStaff: Implementation: significant staff time; ongoing: moderate additional staff time
* Includes local and grant funding (Transit Plus, February 2012)
Timeframe: 1-5 years
Financial: Revenue Neutral for transition period; Savings of $74,000-$130,000* annually thereafter
Customers: Easier access to more options for the most appropriate service to meet their needs
Staff: Implementation: significant staff time; Ongoing: moderate additional staff time
* Includes local and grant funding (Transit Plus, February 2012)
Transit Solutions TeamRecommendations:• Target 20% of fixed-route fleet to be 30’ buses
• Purchase smaller vehicles upon replacement of aging fleet
• Consider alternative fuel and hybrid technology
• Dispose of vehicles unnecessary to anticipated service
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Timeframe: Begin in 2014 with next scheduled purchase to replace aging busesFinancial: Savings of $30,000-$50,000 annuallyCustomers: Decrease in quality of service if buses continually provide standing-room only Staff: Additional staff time in managing a diversified fleet
Timeframe: Begin in 2014 with next scheduled purchase to replace aging buses
Financial: Savings of $30,000-$50,000 annually
Customers: Decrease in quality of service if buses continually provide standing-room only
Staff: Additional staff time in managing a diversified fleet
Transit Solutions TeamRecommendations:• Eliminate unnecessary redundancies in PPRTA
transit budget oversight and auditing• Incorporate PPRTA budget into the City’s financial
system
• Eliminate daily audit from PPRTA staff over Transit’s financials
• Eliminate additional invoice copies sent to PPRTA• Reduce paperwork and tracking for City Finance
staff• Annual independent audit report would provide
accountability in lieu of daily audit
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Timeframe: 6 months -1 yearFinancial: Budget Neutral; better accountability with a single system for trackingCustomers: Shorter turnaround to payment on vendors’ invoicesStaff: Significant savings of staff time
Timeframe: 6 months -1 year
Financial: Budget Neutral; better accountability with a single system for tracking
Customers: Shorter turnaround to payment on vendors’ invoices
Staff: Significant savings of staff time
Transit Solutions TeamRecommendations:
• Adopt & Adhere to Service Performance Standards
• Adds efficiency and consistency
• Streamlines decision-making process
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Timeframe: 6 months-1 yearFinancial: Budget NeutralCustomers: More reliable, consistent service Staff: Improved efficiency
Timeframe: 6 months -1 year
Financial: Budget Neutral
Customers: More reliable, consistent service
Staff: Improved efficiency
Transit Solutions TeamRecommendations:• Streamline ticket and fare options, adopt fare
adjustments, maximize electronic payment options
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Timeframe: Minimum 6 months, including public processFinancial: Budget Neutral if priced between $4.50 and $5.00Customers: New, attractive option for customers Staff: Minimal but positive impact
Timeframe: Minimum 6 months, including public processFinancial: Additional $75,000-$125,000 per year in fare revenueCustomers: Price change from $3.00 to $3.50 presents hardship to some customers Staff: Significant staff time required for Title VI analysis
Timeframe: 6 months-1 yearFinancial: Budget Neutral; accounted for in 2012 budgetCustomers: Additional options, streamlines fare media, reduces boarding timesStaff: Additional staff time in capturing increased data; net result is increased efficiency
• Implement New Day Pass Ticket
• Raise Metro Mobility fare to standard rate structure
• Implement Smartcard Technology
Timeframe: Minimum 6 months, including public process
Financial: Budget Neutral if priced between $4.50 and $5.00
Customers: New, attractive option for customers
Staff: Minimal but positive impact
Timeframe: Minimum 6 months, including public process
Financial: Additional $75,000-$125,000 per year in fare revenue
Customers: Price change from $3.00 to $3.50 presents hardship to some customer
Staff: Significant staff time required for Title VI analysis
Timeframe: 6 months-1 year
Financial: Budget Neutral; accounted for in 2012 Budget
Customers: Additional options, streamlines fare media, reduces boarding times
Staff: Additional staff time in capturing increased data; net result is increased efficiency
Transit Solutions TeamRecommendations:• Eliminate uncompensated
‘no-advertising’ zones
• Maximizes advertising revenue
• This would not preclude neighborhood or business organizations from purchasing the space themselves
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Timeframe: 6 monthsFinancial: Additional $25,000-$50,000 per year in advertising revenueCustomers: N/AStaff: N/A
Timeframe: 6 months
Financial: Additional $25,000-$50,000 per year in advertising revenue
Customers: N/A
Staff: N/A
Transit Solutions TeamRecommendations:• Cease local funding for the FrontRange
Express• This does not preclude other governmental agencies
from providing the necessary support to continue the service
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Timeframe: 6-9 months Financial: Savings of $800,000-$1,300,000 per yearCustomers: Displaced ridersStaff: A significant amount of staff time required regardless of whether the funding is replaced or service is ceased
Timeframe: 6-9 months
Financial: Savings of $800,000-$1,300,000 per year
Customers: Displaced riders
Staff: A significant amount of staff time required regardless of whether the funding is replaced or service is ceased
Transit Solutions TeamRevenues vs. Expenditures Projection:With Full Implementation of Recommendations:
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$0
$5
$10
$15
$20
$25
2011 2012 2013 2014 2015 2016
Mill
ions
Revenue incl Carryover Carryover Expenditure
Transit Solutions TeamRecommendations Summary:• Institute a competitive process for contracting for specialized transportation
services
• Coordinate the creation of a new brokerage model for specialized transportation services to enhance competition and require payment based on provision of service
• Target 20% of fixed-route fleet to be 30’ buses when replacing aging vehicles; consider alternative fuel and hybrid technology in all bus purchases
• Eliminate unnecessary redundancies in PPRTA Transit Budget oversight and auditing
• Adopt and adhere to the Service Performance Standards
• Streamline ticket and fare options; adopt fare adjustments; maximize accommodation of electronic payment options
• Eliminate uncompensated ‘no-advertising’ zones
• Cease local funding for the FrontRange Express
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