JOIN THE DEBATE #asistsmp Jutta Haider @juttahaider Isto Huvila @ihuvila Andrew Cox Helena Francke @helenafrancke Hazel Hall @hazelh Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30 th Oct. 10.30 am Flows of attention Credibility Project-based information Network power Shadow infrastructures Has it changed? Verbal Exchange Presenter <> Discussant and YOU: #asistsmp CC BY BUTCH LEBO, (FLICKR)
Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice. Panel at ASIS&T 2012 Annual Meeting, Baltimore, MD
Oct 30, 2014
This panel debates whether the ways in which social media are changing the nature, creation, seeking, use and sharing of infor- mation constitute a transformation or are primarily marked by con- tinuity. Ubiquitous and everyday access to social media (for some) seems to be bringing about changes in social practice, including of information-related activities, such that conceptualisations of infor- mation itself are potentially reshaped. Discussants draw inspiration from the pervasive impact on information activities of the every- day adoption of social media. At a theoretical level they also draw inspiration from the analytic resources of contemporary practice theory and its emphasis on materiality and embodiment, routine and change, social expectations and social identity, and knowledge as a process. All the participants of the panel have conducted new empirical research on social media use with a focus on its deep as well as broad impact. The audience members are invited to dis- cuss with the panelists questions such as how social media relate to routinised daily practices and institutionalised practices and hi- erarchies, how their use refashions social relationships, how they turn information seekers and users into information managers, pro- ducers and creators and shape perceptions of information authority and trustworthiness, and how a new theorisation can help librari- ans, information professionals and researchers understand change and assume a proactive role in it.
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JOIN THE DEBATE #asistsmp Jutta Haider @juttahaider Isto Huvila @ihuvila Andrew Cox Helena Francke @helenafrancke Hazel Hall @hazelh
Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 am
Flows of attention Credibility Project-based information Network power Shadow infrastructures Has it changed?
Verbal Exchange Presenter <> Discussant and YOU:
#asistsmp
CC BY BUTCH LEBO, (FLICKR)
Informa8on+in+social+prac8ce+K++food+blogging!
A.M.!Cox!The!iSchool,!University!of!Sheffield!
ASIST+2012,+Bal8more! Transforma8on+or+con8nuity?+The+impact+of+social+media+on+informa8on!
Informa7on!behaviour!model!• “User”/!“endKuser”!• Driven!by!reified,!essen7alised!“needs”!• Searching!discrete,!bounded!systems!• To!solve!problems/!decision!making,!in!a!professional!context!
• Role!of!IB!study!is!to!offer!professional!advice!on!effec7ve!design/use!
• Psychology!and!computer!science!• Cogni7vism,!ra7onalism,!posi7vism!
New!“paradigm”!beyond!!informa7on!seeking!?!eg!food!bloggers!• Opera7ng!across!mul7ple!sites!on!mul7ple!devices!• More!open!ended!web!“systems”!• Use!intertwined!with!real!world!processes!using!objects!in!physical!spaces!
• Convergence!of!consump7on,!media!and!informa7on!ac7vi7es!
• For!personally!significant!projects!(as!self!expression!and!self!iden7ty)!and!ac7vely!shape!our!own!experience!
New!“paradigm”?!eg!food!bloggers!
• Not!just!in!work!places…!also!in!leisure!and!in!everyday!life!
• “Informa7on!seeking”!occurs!but!informa7on!not!the!primary!purpose!
• Informa7on!for!inspira7on!(Hartel!2006)!• But!do!seek,!collect,!create!and!manage!informa7on!and!access!to!informa7on,!as!produsers/prosumers!!
This!applies!to!many!but!not!most!people!!
THE+PRACTICE+APPROACH+
Our!turn!• (Poten7ally)!cognate!social!science!disciplines:!STS,!organisa7onal!studies!(Gherardi,!Nicolini),!media!studies!(Pos7ll),!consump7on!studies!(Warde,!Shove),!educa7on!(Trowler)!are!taking!the!same!turn!
• Schatzki!(2002)!offers!clear!philosophical!posi7oning;!site!ontology!
• Somewhat!familiar!from!community!of!prac7ce!theory!
• In!informa7on!behaviour!field:!Scholars’!informa7on!prac7ces!(Palmer!and!Cragin!2007)!
Four!preoccupa7ons!!of!prac7ce!approach!
1. Materiality!and!embodiment;!2. Process,!rou7ne!and!change;!3. Social!construc7on!and!social!iden7ty;!4. Knowing.!
The!gap!between!what!we!actually!do!&!the!official!!version!of!what!we!are!supposed!to!do/!what!we!think!we!do!
INFORMATION+IN+SOCIAL+PRACTICE+
Picking!up!prac7ce!themes!• Informa7on!is!7ed!up!in!objects!• The!body!as!a!means!of!gaining!informa7on!• Informa7on!use!process!(complex,!itera7ve,!open!ended)!
• Rou7nisa7on!and!change!in!how!informa7on!is!found,!used!and!created!
• Informa7on!!used!and!created!within!personally!significant!projects!
• What!is!informa7on!(/informa7on!literacy)!is!local,!situated,!an!ac7ve!accomplishment!
Prac7ce!theory:!not!a!“paradigm”!
• We!have!lots!of!other!good!theories!already!–!both!socioKtechnical!theories!and!more!individualis7c!
• Limits!of!prac7ce!theory!of!Schatzki,!eg!treatment!of!power!
www.lincs.gu.se
Documentary Practices and Credibility Discussions in a Climate Change Blog
Helena Francke [email protected] University of Borås, Sweden LinCS - The Linnaeus Centre for Research on Learning, Interaction, and Mediated Communication in Contemporary Society
www.lincs.gu.se
“Documents+are+credible++only+given+certain+kinds+of++documentary+prac8ces”!!
!Frohmann,+B.+(2004).+�Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.+
www.lincs.gu.se
“Documents+are+credible++only+given+certain+kinds+of++documentary+prac8ces”!!
!Frohmann,+B.+(2004).+�Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.+
• !!observa8ons+of+blog+ac8vi8es++• ++10+blogs+(mainly+ex+from+1+blog+here)+• ++4K6+months+• ++climate+change/the+environment+and++++++++++++++++current+events+
www.lincs.gu.se
[bild av bloggar]
• !author/s!• !intrinsic!plausibility!• !publishing!history!!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+Westport,+CT+&+London:+Greenwood+Press.!!
www.lincs.gu.se
[bild av bloggar]
• !author/s!• !intrinsic!plausibility!• !publishing!history!!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+Westport,+CT+&+London:+Greenwood+Press.!!
• peer!reviewed!scien7fic!ar7cle!!• newspaper!ar7cle!!
www.lincs.gu.se
[bild av bloggar]
• !author/s!• !intrinsic!plausibility!• !publishing!history!!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+Westport,+CT+&+London:+Greenwood+Press.!!
• peer!reviewed!scien7fic!ar7cle!!• newspaper!ar7cle!!
www.lincs.gu.se
Material properties, policial agenda • !material!proper7es!
• !audience!
www.lincs.gu.se
Material properties, policial agenda • !material!proper7es!
• !audience!
#asistsocmedprac!
“Project-based information”: On social media and the project orientation of greener living
Jutta Haider, Lund University (Sweden) @juttahaider #asistsocmedprac
The Research / Material
- Set of 60 interlinked Swedish language environment blogs with an everyday life focus, collected through snowball sampling. Blogs and connected social media profiles browsed and followed sporadically.- 10 central blogs (selected through co-link analysis) and connected Facebook pages, Twitter profiles, other media material about the blogs/bloggers followed closely for 6 months.- Participatory observation at meeting for environment bloggers.
Analytical/theoretical interest
- Information practices as objectual practices (Knorr-Cetina, 2001) and as woven into the texture of the social
- Small politics of everyday life: “Subactivism” (Bakardjeva, 2009)
- Governmentality, governing at a distance (Foucault, 1991)
Versions of a greener life a engaged?- downshifting, thrify, smart, compact, city living
- country side life, family focus, self-sustaining
- the cleansed body (& child): food, eco-chic, eco-beauty, eco-clothes ...
Interspersed: consumer power, reducing consumption (reduce, reuse, recycle), visions of the past as model for the future (housewife tips, car-free city...), discipline versus/as pleasure, time, the "treadmill", negotiating normality, between inspiration and bad conscience
#greenerlife: projects & challenges- Making visible of ethical decisions enmeshed in everyday life
- Organized around goods (brands or self-made), services, other media, TV- programs, campaigns (e.g. earth hour, meatfree monday, fairtrade challenge ... ), projects and challenges.
Ecomum in the city
Category archive: The week's IN:OUT
Environmental challenge
The environmental challenge is simple on paper and difficult in practice. It started when JT got in touch because he felt that it was time we pulled ourselves together. /.../ His idea was simple: One environmental improvement per week. But how do you make one improvement each week if you already cycle to work, sort all your garbage and have already exchanged all your light bulbs to energy saving ones? Still, I accepted the challenge. Competition wasn’t part of the idea. Just to spur each other on and to keep improving. Yet the first week I lost by far.
The week's veggie report
Yes the week’s Veggie Report is nothing to be proud of. And I think this is also somewhat of the meaning with this entry, or – ahem not that there was a shortage of vegetarian food. There is already a category on this topic and then we have Meatfree Monday, but I have Harvest Monday instead … and i think I would like to eat vegetarian several times a week… so it must instead be Veggie Report as a category with a focus on having more vegetarian meals during the week.
Happening: Theme days on the blog!
Monday: Harvest MondayWednesday: Reduce.Reuse.RecycleFriday: Health and well-beingSunday: Veggie report
@karinsenvironment [translation]
I suddenly felt it was a very long time ago that I challenged myself to reduce my environmental impact. Tips, anyone? #swgreen
@karinsenvironment [translation]
is a satisfied coffeebreakchampion. Baked brownies, invited friends and reported our coffeebreak to #Fairtradechallenge
Project-based information?
Continuity and Change Greener living, as documented online, relates to ethical decisions that play out in practices relating to the own body, to the family, to living spaces; often in the form of consumption and related to other media, products and “ready-made” projects and challenges.
The neo-liberal ideal of the enterprising citizen governing her own conduct is articulated (and challenged) in blogs and other social media privileging this type of marketing inspired challenges, campaigns and projects.
Accepting that information is woven into the texture of the social on various levels, including everyday life practices, I suggest social media shape the way in which information on environmentally friendly living is lived, articulated, shaped and filled with meaning.
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
Transforma8on+or+con8nuity?+Social+media+prac8ce+and+DREaM+
Hazel!Hall!Edinburgh!Napier!University!
@hazelh!hAp://about.me/[email protected]!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
2009K2012+A!coordinated!approach!to!LIS!research!in!the!UK!
!hAp://lisresearch.org!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
2009K2012+A!coordinated!approach!to!LIS!research!in!the!UK!
!hAp://lisresearch.org!!
2011K2012+Phase*1*LIS!research!&!prac7ce!Phase*2*resource!development!!hAp://lisresearch.org/riliesKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
2009K2012+A!coordinated!approach!to!LIS!research!in!the!UK!
!hAp://lisresearch.org!!
2011K2012+Phase*1*LIS!research!&!prac7ce!Phase*2*resource!development!!hAp://lisresearch.org/riliesKproject!!
2011K2012+Create!a!formal!UKKwide!network!of!LIS!researchers!
!hAp://lisresearch.org/dreamKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
2011K2012+Create!a!formal!UKKwide!network!of!LIS!researchers!
!hAp://lisresearch.org/dreamKproject!!
! Build!research!capacity!and!capability!
! Raise!quality!and!standards:!research!training,!prac7ce,!output,!value,!impact,!and!influence!
! Secure!a!founda7on!for!longKterm!research!collabora7ons!–!in!LIS!and!beyond!
! …!through!five!events!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
2011K2012+Create+a+formal!UKKwide!network!of!LIS!researchers!
!hAp://lisresearch.org/dreamKproject!!
! Build!research!capacity!and!capability!
! Raise!quality!and!standards:!research!training,!prac7ce,!output,!value,!impact,!and!influence!
! Secure!a!founda7on!for!longKterm!research!collabora7ons!–!in!LIS!and!beyond!
! …!through!five!events!(on!a!limited!budget)!
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!for!cura7on!! Project!blog!posts!(~80)!! HashKtagged!project!tweets!(100)!! PowerPoint!slides!! Session!summaries!! Session!recordings!! Event!reviews!! Online!community!&!TwiAer!list!! CoverItLIve!
+
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!for!cura7on!! Project!blog!posts!(~80)!! HashKtagged!project!tweets!(100)!! PowerPoint!slides!! Session!summaries!! Session!recordings!! Event!reviews!! Online!community!&!TwiAer!list!! CoverItLIve!
+
Social!media!for!inclusion!
+
Opportuni7es!to!follow!events!�live�,!�aAend�!without!cost/environmental!impact!
+
Opportuni7es!to!follow!events!�live�,!�aAend�!without!cost/environmental!impact!
+
Remote!par7cipant!
+
Opportuni7es!to!follow!events!�live�,!�aAend�!without!cost/environmental!impact!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Opportuni7es!to!follow!events!�live�,!�aAend�!without!cost/environmental!impact!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!for!cura7on!! Project!blog!posts!(~80)!! HashKtagged!project!tweets!(100)!! PowerPoint!slides!! Session!summaries!! Session!recordings!! Event!reviews!! Online!community!&!TwiAer!list!! CoverItLIve!
+
Social!media!for!inclusion!
+
Transforma8on+or+con8nuity?+Responsibili8es+and+roles!
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!for!cura7on!! Project!blog!posts!(~80)!! HashKtagged!project!tweets!(100)!! PowerPoint!slides!! Session!summaries!! Session!recordings!! Event!reviews!! Online!community!&!TwiAer!list!! CoverItLIve!
+
Social!media!for!inclusion!
+
Responsibility!!of!organisers!Professionalisa7on!of!event!amplifica7on!!
+
Transforma8on+or+con8nuity?+Responsibili8es+and+roles!
Social!media!provided!project!infrastructure!and!extended!reach!beyond!213!�onKsite�!par7cipants!and!32!contributors!
+
Event!amplifica7on!through!social!media!as!rou7ne!(not!experiment)!! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!! LiveKblogging/twee7ng!on!the!day!! Archives!of!materials,!including!
delegate!reviews,!online!within!one!week!of!each!event!
+
Social!media!for!cura7on!! Project!blog!posts!(~80)!! HashKtagged!project!tweets!(100)!! PowerPoint!slides!! Session!summaries!! Session!recordings!! Event!reviews!! Online!community!&!TwiAer!list!! CoverItLIve!
+
Social!media!for!inclusion!
+
Responsibility!!of!organisers!Professionalisa7on!of!event!amplifica7on!!
+
Shared!role!Changed!role:!delegates!as!reporters!!
+
Transforma8on+or+con8nuity?+Responsibili8es+and+roles!
Remote!par7cipant!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Transforma8on+or+con8nuity?+Space!
Impact!on!concepts!of!place!&!par7cipa7on!Impact!on!physical!space!of!event!venue!too!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Transforma8on+or+con8nuity?+Space!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
Transforma8on+or+con8nuity?+Social+capital!
Social!network!analysis!depicts!interac)ons*(social/researchKrelated)!within!“cadre”!
Before! Ader!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
Before!
Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!
Ader!
Transforma8on+or+con8nuity?+Access+to+knowledge!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
Before!
Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!
Ader!
Transforma8on+or+con8nuity?+Access+to+knowledge!
Transforma8on+or+con8nuity?+Learning!
�Formal�!learning!
+
Transforma8on+or+con8nuity?+Learning!
�Formal�!learning!
+
New!conven7ons!
+
Transforma8on+or+con8nuity?+Learning!
�Formal�!learning!
+
New!conven7ons!
+
�Behavioural�!learning!
+
Transforma8on+or+con8nuity?+Learning!
�Formal�!learning!
+
New!conven7ons!
+
�Behavioural�!learning!
+
Transforma8on+or+con8nuity?+Learning!
We’ve!got!a!library!hater!in!our!midst…!I!get!to!eject!him,!right?!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
Transforma8on+or+con8nuity?+Social+media+prac8ce+and+DREaM+
Hazel!Hall!Edinburgh!Napier!University!
@hazelh!hAp://about.me/[email protected]!
Domestication
and Resistance Social Media and Information
Practices in a Workplace Isto Huvila
Associate Professor Åbo Akademi University
Finland
OR?
empirical work Methods: ethnography, interviews, diary studies Settings: museum, public library, archives
BUT
No official presence. A lot of unofficial use as a personal information channel.
Officially endorsed presence. Conflict between personal and institutional use.
2�
People
Technologies
Dr. Isto Huvila Associate Professor | Åbo Akademi University
[email protected] www.istohuvila.fi
@ihuvila
Domestication
and Resistance Social Media and Information
Practices in a Workplace
OR?
JOIN THE DEBATE #asistsmp Jutta Haider @juttahaider Isto Huvila @ihuvila Andrew Cox Helena Francke @helenafrancke Hazel Hall @hazelh
Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 am
Flows of attention Credibility Project-based information Network power Shadow infrastructures Has it changed?
Verbal Exchange Presenter <> Discussant and YOU:
#asistsmp
CC BY BUTCH LEBO, (FLICKR)
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