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ng Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC
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Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Jan 18, 2016

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Page 1: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

DESIGN OPTIONSfor the

TEAMBUILDING COMPONENT of

SALES NATCONSMART COMMUNICATIONS INC

Page 2: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Parameters

• 400-450 participants

• Outdoor

• Venue: Mimosa Leisure Park, Clark Field Pampanga

• Date: March 29, 2007

2-6 PM

Page 3: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Context

• Activity is preceded by a STRUCTURAL CHANGE in the organization

• “Change” experience of the participants are in three levels– Organizational design

(focus area of roles, scope)– Reporting relationships

(new assignments, new possibilities)– Partnering dynamics

Page 4: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Context

• For some key people, change may result to perceived:– Role diminution– Loss of power

Page 5: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Other relevant background

Activity context:a) Overall Objective To cap the “just installed’ organizational design

of the Sales Organization• Provide a positive shared experience for the

new formally organized teams• To address multi-level varied reactions to

change among the participants• Generate positive energy around the change

and excite the participants about their new teams

Page 6: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

b) Key Process Flow of Change introduction and the Teambuilding Component

Organizational ChangeDesign

Organizational ChangeDesign

Change WorkshopChange Workshop

TeambuildingTeambuilding

Natcon ProperNatcon Proper

• Rationale• Strategic Context• Declaration of Incumbents

• Unfreezing• Team Character Norming• Informal Integration

• Integration Reinforcement through structured shared common challenge

• Kick off of plans• Declaration of Org’l/Structural Functional Support

Page 7: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Summary of Strategic Context

1. The Sales Organization is CHANGING:

• Market dynamics is changing

• Our “Go-to-Market” is changing

• We must radically change to continue to Lead (mindsets, practices, behavior)

Page 8: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Summary of Strategic Context

2. This CHANGE is GOOD for all of us!ORGANIZATIONALLY

• it allows more strategic focus, consistency and better servicing to our customers and eventually the end users

INDIVIDUALLY• We evolve from “generalists” to “specialists”

(higher expertise specialization)• We are able to sharpen our ways of making the

customers love and prefer us over others

Page 9: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Summary of Strategic Context

3.This CHANGE will require us RETOOLING in

• Our FUNCTIONAL skills sets and,• Our “Partnering Ways” with our co-specialists in the

fields

Page 10: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Summary of Strategic Context

4. A FEW THINGS REMAIN constant in the SALES organization;

• The playing field remains to be FIERCELY COMPETITIVE.

• We need SPEED, FOCUS and INNOVATION to be ahead.

• Flawless execution in sales and distribution defines us from competition.

Page 11: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

WE ARE

TRANSFORMINGTo survive

To stay competitive

To continue to lead in a dramatically changing industry

Page 12: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

DELIVERY STRATEGY OF SALESCON TEAMBUILDING

I. SALES ORGANIZATION QUICKSCANA DIPSTICK will be undertaken to establish people dynamics, surface expectations, fears and anxieties and concerns 2 weeks before the teambuilding.

METHODOLOGY:a customized 6-10 item questionnaire will be formulated for the organization. The survey will be web-based and shall be activated for 3 days. The questionnaire shall be designed to consist of a set of quantifiably processed questions (5 point Likert scale) and trigger questions for open ended qualitative3 comments. The DIPSTICK will drive the customized design of the activity as well as generate FAQs which may be developed into a training support material

Page 13: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

DELIVERY STRATEGY OF SALESCON TEAMBUILDING

II. CUSTOMIZED CONTEXTUAL DESIGNA customized context and creative handle device shall be crafted for the Teambuilding Adventure

It consists of a story line which will have “parallels” to the specific context and challenges of SMART Sales Group

III. ACTUAL IMPLEMENTATION

The actual implementation shall use the design parameters

Page 14: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Creative Handles

1. Warriors

2. Racers

Page 15: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

WARRIORS’ HANDLE

Page 16: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Warriors

1. Shift in strategy/image from localized PNP to special elite forces.

• Generalist to elite force specialists

2. Shift in weaponry and use of armament• From “machine gunners” to “snipers”

3. Shift in strategy, mobilization and execution

Page 17: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Warriors

4. Shift in energy focus, energy utilization

5. Shift in battle assignment, elite force deployment

6. New Wars, New BattlesTransformed Warriors

Page 18: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Oznobodik Wars

Page 19: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Takeout

1. “New wars are upon us!“Our position is threatened, we must not only protect it, we must widen our lead!”

2. “There is no substitute for victory.”“Losing ground is not an option for us.”

3. Competition is in all fronts.

Page 20: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Takeout

4. “We can only win if we work together. Non-team is a non-option.”

5. “This fight is going to be fun, if we work well with each other.”

6. “Planning, organizing, strategy, execution and other ‘motherhood and apple pie’ are not passé. On the contrary, without them our energy is useless.”

Page 21: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

The Storyline• Thinning Resources

• Only one Kingdom is fit to reign

Page 22: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

THE GROUP will be divided into:

A. Four Kingdoms (100 pax)

B. Each Kingdom is composed of four tribes (25 pax)

C. Each has a role to play

D. Each role has a function, set of tasks and corresponding competencies and limitations

Page 23: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

THE SCENARIO: OZNOBODIK WARS

• Survival of the fittest: only 1 team can be accommodated by the thinning resources of the world

• To control OZNOBODIK, a team must meet certain resource requirements: lives, food, water, minerals, ammo

Page 24: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

THE SCENARIO: Futuristic World

• The material resources are to be gathered along the way– but not without challenge! Thus war ensues

• There are pre-assigned roles in each team: farmer, soldier, miner, etc. – each has specific contributions to the resource requirements & the defense of the team

Page 25: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

THE STAGES

STAGE 1:

• Reconnaissance

• Battle

• Assessment

• Redeployment

STAGE 2:

• FINAL BATTLE

Page 26: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

RECONNAISANCE

STAGE 1: From Reconnaissance to the 1st Battle

• After a 5-minute area scan by qualified personnel (intelligence officers), battle for resource-gathering begins

Page 27: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

BATTLE

• Farmers, Miners harvest planted resources. They are unarmed but can be covered by soldiers, who cannot harvest but can defend/ kill.

• Physicists are assisted by reproducers in making bombs.

• There are rules of engagement to be followed.

BATTLE for 30 mins.

Page 28: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

ASSESSMENT STAGE

• After the battle, each team accounts for their current resource levels – live people, ammo, food, water & minerals.

• Their ammo supply for Stage 2 depends on their performance

• Dead people on stage 1 are not resurrected

• Scores are published & declared

Page 29: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

STAGE 2: THE FINAL BATTLE

Page 30: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Process Flow

INTRO

TRANSPORTto GAME VENUE

ADVENTUREGAME

Transport to Hotel

Processing andVideo-based

Feedback

Closure

• Plenary Session• Grouping Activation/Team Competition• Overview, Game rules/Mechanics• Strategy Setting

• Physical transfer to venue• GAME activation

• 4 CAMPS, 4-pronged• 2 staged game

• Wash up

• Debriefing• Video Playback• Honing with Conceptual Framework and theme

• Ra-rah Boom : Kill

Page 31: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

PHYSICAL & MATERIAL REQUIREMENTS

1. Open field, wooded area2. Wargame paraphernalia: Ammos, gears,

masks, vests3. Set Design Requirements4. Color Coded Shirts5. Outdoor & Indoor sound system set-up6. LCD Projector & screen set-up7. VCD player8. Bus transport to & from Outdoor Area9. Info Kit10. Medic Team11. Outdoor Generator Set for sound system12. Outdoor tents, chairs & tables

– SMART– TIME

– TIME– SMART– SMART– SMART– SMART– SMART– TIME– SMART– SMART– SMART

Page 32: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

PROJECT COST to follow

Page 33: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

RACERS’ HANDLE

Page 34: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Racers’ Handle

• Amazing Race woven with Mission Impossible Pegs

• Mix of race, espionage, clue retrieval, disarmament and engaging in special battles to move in to succeeding stage

Page 35: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

General Challenge

Teams must utilize its resources and skills effectively in order to locate and intercept, decipher messages and clues and go through specific challenges in order to generate points and move on the next stage of multi-phasic game challenge.

Page 36: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Process Flow

Issue Warning OrderIssue Warning Order

Complete PlanComplete Plan

ActivationActivation

Completion and Evaluation

Completion and Evaluation

• Planning

• Mobilization & Reconnaissance

• Ground Deployment• Race to Retrieval

• Debriefing and Evaluation

BriefingBriefing • Receive Mission Brief

Page 37: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

ACTIVATION PROPER

• Teams will need to search environments for coded letters and numbers to identify location of intelligence or espionage agent (depending on mission brief)

• Once all clues and information have been collected, teams reconvene at designated safe sites

• A final team challenge will be activated

Page 38: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

CHALLENGE ELEMENTS

• SPEED

• Problem – Solving and Strategy

• Creativity

• Mobilization and resource maximization

• Communication

• Trust

Page 39: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Possible Deployment Strategy

12 Team3 Challenge Tracks:

Eg: Virus antidotesIndustrial EspionageMilitary Assault(bomb detonation)

4 Teams on a challenge; 3 Tracks1 Winner per Track

Page 40: Training Institute for Managerial Excellence, Inc. DESIGN OPTIONS for the TEAMBUILDING COMPONENT of SALES NATCON SMART COMMUNICATIONS INC.

Training Institute for Managerial Excellence, Inc.

Illustration

• Each Team Plays within specified track yet clues are to be retrieved in the “universal” field (focus & specialization component)

• No collaboration between teams within each track (segment)

• Synergies may be generated between tracks.

AA

12 3

4

BB

56 7

8

CC

910 11

12