TRAI

TELECOM REGULATORY AUTHORITY OF INDIA

TRAI ACT 1997TRAI AMMENDMENT ACT 2000

MET Institute of Management Business Environment

ROAD MAP Introduction

Basic Function : TRAI

Critical Analysis of Some Key Services NDNC/DNC MNP Consumer Protection

Statistical Data

New Services initiated by TRAI

Summary

INTRODUCTION

It is an independent regulator

It was established on 20 February 1997

The mission of TRAI is to create and nurture an environment which will enable the quick growth of the telecommunication sector in the country

One of the major objectives is to provide a transparent policy environment

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INTRODUCTION (contd..)

In 2000, the TDSAT was constituted through an amendment of the 1997 act

The primary objective of TDSAT's establishment was to release TRAI from adjudicatory and dispute settlement functions in order to strengthen the regulatory framework

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Why trai was formed ?

NTP 1994 – DoT was the policy maker and competitor to private entrants

Private enterprises were discouraged to enter the telecom market

Rural telecommunications suffered the most

To regulate & provide guiding principles to service providers

To ensure the interests of consumers of Telecom services

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TRAI : BASIC FUNCTIONS

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ANALYSI

S

NDNC/DNC

NDNC: an opportunity to limit the telemarketing calls they receive

DNC:  telemarketers are prohibited from calling in most circumstances. The list is maintained by the National Do Not Call Registry of the Federal Trade Commission (FTC)

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DO NOT CALL OR DO NOT Disturb

WHY ??

The authority been receiving complaints from various quarters regarding telemarketing calls and unsolicited SMSs

Disturb the recipients, intrude into their privacy and impose a cost

the Authority initiated a consultation process with all the

stakeholders and came out with a comprehensive regulation called the Telecom Unsolicited Commercial Communications Regulations in June 2007

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FEATURES - DNC

Subscribers will get registered in NDNC through telecom operators and it will be effective after 45 days

Registry by voice by dialing number ‘1909’ or by sending SMS to this number

Telemarketers will do scrubbing their calling list through the NDNC site before making actual costs / SMSs to subscribers

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FEATURES – DNC (contd..)

To discourage telemarketers from making calls to numbers registered in Do Not Call list, a provision has been made for prescribing higher tariff

The defaulter telemarketer could also face disconnection of telecom service

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USAGE OF DNC

Telemarketer oriented

Customer oriented

Individual phone number blocking

Service provider oriented

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MNP MNP stands for Mobile Number Portability

MNP in India became available from 01st January 2011

It allows to transfer the existing mobile phone number from one network provider to another

MNP will incur a charge of Rs 19

It takes 7 days to port the number

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MNP (contd..)

Some of the Advantages:- It enables mobile subscribers to retain their mobile

number

It empowers the consumer to be a lifelong owner of his phone number

Better addressing of grievances to retain subscribers

Affordable and convenient

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MNP (contd..)

MNP (contd..)

For the month of January, the maximum number of requests in Zone-I (North and West India) were received in Gujarat at 4 Lakhs

Jammu & Kashmir registered the lowest number of requests at 2,534 but that is expected, since it has one of the lowest user base

In Zone-II (South and East India), West Bengal leads with 8 Lakhs customers requesting for number porting till date, followed by Kolkata, which received 4 Lakhs requests. There were just 6536 requests from the North East

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Consumer Protection

As per the Sixth Amendment made to Telecom Consumers Protection, Regulation, 2013 following provisions are regulated :

1. Deactivation of Mobile Telephone Connections of Prepaid Consumers due to non – usage

2. Deactivation of Mobile Telephone Connections of Postpaid Consumers due to non – usage

3. Grace period for re-activation

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Consumer Protection (contd..)

Providing usage details in respect to pre-paid mobile connections

Provision of information relating to complaint redressal mechanism

Provision of information to Prepaid consumers on activation of a voucher

Provision of information to Prepaid consumers relating to usage

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STATISTICAL DATAThe no. of telephone subscribers in India declined from 937.70 millions at the end of Sept-12 to 895.51 millions at the end of Dec-12. Further in the month of Jan-13 it declined to 893.15 millions

Sept (2012

)

Dec (2012

)

Jan (2013

)

870

890

910

930

Telephone SubscribersIn

m

illio

ns

Source : www.trai.gov.in

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STATISTICAL DATA (contd..)

TELE-DENSITY

The Urban Tele-density has declined from 161.13 as on 30.09.2013 to 149.90 as on 31.12.2013

The Rural Tele-density has declined from 40.36 to 39.85

The overall Tele-density has declined from 77.04 as on Sept-12 to 73.34 as on Dec-12

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STATISTICAL DATA (contd..)

Further it declined to 73.07 as on Jan-13

Sou

rce

: w

ww

.tra

i.gov

.in

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STATISTICAL DATA (contd..)

REVENUE Monthly Average Revenue Per User (ARPU) for

GSM service increased by 3.03% from Rs.95 in QE Sept-12 to Rs.98 in QE Dec-12

ARPU for CDMA service increased by 2.80% from Rs.78 in QE Sept-12 to Rs.80 in QE Dec-12

Gross Revenue of Telecom Service Sector has been Rs.52858.39 Crore, decrease of 0.15% in GR as compared to last quarter

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SERVICES BY

TRAI

New Services

4G Technology

Fourth generation of mobile phone mobile communication technology standards

It is a successor to the third generation (3G) standards

Includes amended mobile web access, IP telephony, gaming services, high-definition mobile TV, video conferencing, 3D television, and cloud computing

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4G TECHNOLOGY

Fourth Generation Technology Faster & More Reliable

100 B/s Lower cost than previous generations

Multi – standard wireless system Bluetooth, Wired, Wireless

Ad Hoc Networking IPv6 Core

Most important is proprietary

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MOBILE TV Mobile television is television watched on a small

handheld or mobile device

It include features like downloading TV programs and podcasts from the internet and the ability to store programming for later viewing

The first pocket-sized mobile television which had a 2-inch CRT screen was sold in January 1977 for less than £100 in the UK

Mobile TV is one of the features provided by many 3G phones

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LOOKING FORWARD

The Digitization of cable TV network has already started; there will be complete transition to Digital Cable TV By 31.12.2014

It does not have the power to impose penalties on service providers for failing to adhere to rules , which is to change soon

Moving toward Green Telecom

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NAME ROLL NO.

MS. GILLIAN DOURADO 68

MR. NAVIN DUBEY 69

MR. BURHANUDDIN KACHWALA 76

MR. RAMLAVAT PATEL 98

MS. AAYUSHI TRHAN 115

MR. SAVIO MENEZES 117

PRESENTED BY :-