Total – GRI Standards content index July 2018 1 /35 Total – GRI Standards content index, in accordance with CORE level (self-declared) Reporting period: 2017-2018 Lexicon RD 2017 – Total’s 2017 Registration Document (Annual Report) CC – Total’s 2017 Climate Report HR – Total’s 2018 Human Rights Briefing Paper SP – Sustainable Performance Website
35
Embed
Total GRI Standards content index, in accordance with CORE ......Total – GRI Standards content index July 2018 3 /35 GRI standard Disclosure Sources Related SDGs 102-9 Supply Chain
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Total – GRI Standards content index July 2018 1 /35
Total – GRI Standards content index, in accordance with CORE level
Total – GRI Standards content index July 2018 5 /35
GRI standard
Disclosure Sources Related SDGs
102-20 Executive-level responsibility for
economic, environmental, and social topics
RD 2017 p. 28 – Organization chart
The Climate topic is driven by the Innovation Strategy Executive Vice President of the Gas, Renewable and Power branch Philippe Sauquet,
who is an EXCOM member. The People and Social Responsibility Executive Vice President, Namita Shah, is also a member of the
EXCOM, carrying out 4 key-sectors within her Company’s segment which aims to place People at the center of our organization and
which consists of: the Human Resources division, the Health, Safety and Environment division (which combines HSE departments across
the different segments) the Security division, and the Civil Society Engagement division. In addition, Total has an Ethics Committee that is independent and reports directly to the Chairman. The different CSR
topics are thus brought to the highest level.
102-22 Composition of the highest governance
body and its committees
RD 2017 p. 104-136 – Administration and management bodies RD 2017 – p. 228-230 – Chapter 7, 7.2 Articles of incorporation and
bylaws; other information
102-23 Chair of the highest governance body RD 2017 p. 104-136 – Administration and management bodies
102-24 Nominating and selecting the highest
governance body
RD 2017 p. 127-133 - Committees of the Board of Directors; p. 119 - Renewal of directorships proposed to the Shareholders'
meeting of June 1, 2018 web – Total, The board of directors determines our strategic
positioning
102-25 Conflicts of interest RD 2017 p. 104-136 – Administration and management bodies
102-26 Role of the highest body in setting
purpose, values, and strategy
RD 2017 p. 27-28 – A revamped operational structure; p. 105 – Administration and management bodies; p. 134 – General
Total – GRI Standards content index July 2018 9 /35
GRI standard
Disclosure Sources Related SDGs
102-56 External Assurance
RD 2017 p. 165-168 - Statutory auditor's report (Article L. 225-235 of the French commercial code)
RD 2017 p. 234 – Statutory auditors’ report on the Consolidated Financial Statements; p. 378 – Statutory auditors’ report on related
party agreements and commitments web – SP, Assurance report
External assurance of sustainability information published in the
annual report (Chapter 5) is mandatory by the French Grenelle II law (section 225).
Total also supports the Global Compact initiative, therefore responding to the 21 criteria of this organization, that also requires an external verification of the data published in our annual Communication On
Progress report (COP).
MATERIAL TOPICS
CATEGORY: ECONOMIC
MATERIAL TOPIC: ECONOMIC PERFORMANCE
103-1 Explanation of the material topic and its
boundary RD 2017 p. 4-28 – Presentation of the Group
web – SP, Materiality analysis
103-2 The management approach and its
components RD 2017 p. 4-28 – Presentation of the Group
web - SP, Vision
103-3 Evaluation of the management approach RD 2017 p. 4-28 – Presentation of the Group
web - SP, Value creation
201-1 Direct economic value generated and
distributed
RD 2017 p 7-8, Chapter 1, section 1.1.2 - The Group in a few figures RD 2017 p. 363-376 - 9.3 Report on the payments made to
governments RD 2017 p. 195-198 Acting as a partner in the socio-economic
development of the territories where the Group is present web - SP, Value creation
Total – GRI Standards content index July 2018 16 /35
GRI standard
Disclosure Sources Related SDGs
MATERIAL TOPIC: WATER
103-1 Explanation of the material topic and its
boundary
web - SP, Environment web – SP, Materiality analysis
web – SP, Reporting scopes and method web - Total, Water: preserving a vital resource
103-2 The management approach and its
components web - SP, Environment
web - Total, Water: preserving a vital resource
103-3 Evaluation of the management approach
web - SP, Environment web - Total, Water: preserving a vital resource
web - SP, Environmental indicators CDP 2017 Water
303-1 Water withdrawal by source CDP 2017 Water - p. 3-6
web - SP, Environmental indicators
303-2 Water sources significantly affected by
withdrawal of water CDP 2017 Water - p. 16-19, W3. Water Risks
web - SP, Environmental indicators
303-3 Water recycled and reused web - SP, Environmental indicators (Water related)
MATERIAL TOPIC: BIODIVERSITY
103-1 Explanation of the material topic and its
boundary
web - SP, Environment web – SP, Materiality analysis
web – SP, Reporting scopes and method
103-2 The management approach and its
components
web - SP, Environment
In July 2018, Total will take 6 individual commitments along the other signatories of the Act4Nature initiative, initiated by EpE (Entreprises pour l’Environnement). These commitments will focus on biodiversity
Total – GRI Standards content index July 2018 19 /35
GRI standard
Disclosure Sources Related SDGs
306-1 Water discharge by quality and
destination CDP 2017 Water
web - SP, Environmental indicators
306-2 Waste by type and disposal method web - SP, Environment
web - SP, Environmental indicators
306-3 Significant spills web - SP, Environment
web - SP, Environmental indicators
306-4 Transport and hazardous waste web - SP, Environment
web - SP, Environmental indicators
306-5 Water bodies affected by water
discharges and/or runoff CDP 2017 Water
web - SP, Environmental indicators
MATERIAL TOPIC: ENVIRONMENTAL COMPLIANCE
103-1 Explanation of the material topic and its
boundary
RD 2017 p. 76-77 - 3.1.2 Industrial and environmental risks and risks related to climate issues
web – SP, Materiality analysis web – SP, Reporting scopes and method
web - SP, Environment
103-2 The management approach and its
components web - SP, Environment
103-3 Evaluation of the management approach web - SP, Environment
307-1 Non-compliance with environmental
laws and regulations
RD 2017 p. 194 - 5.3.2.2 Handling grievances from local communities
The amounts of fines and penalties are not publically reported but are tracked internally. The environmental fines and penalties are reported through an internal performance indicator described in the document:
“Environmental Performance Reporting“, following Total’s methodology for recording environmental penalties, these are
penalties (i.e. fines imposed by the local administrative authorities)
Total – GRI Standards content index July 2018 21 /35
GRI standard
Disclosure Sources Related SDGs
103-2 The management approach and its
components
web - SP, Vision web - SP, Our people
web - Total, Being a responsible employer web - SP, Global Agreement with IndustriAll Global Union
RD 2017 p. 11 - section 1.3.2 Employees committed to better energy
103-3 Evaluation of the management approach
HR p. 20-26 web - SP, Global Agreement with IndustriAll Global Union
web - SP, Our people web - SP, Social indicators
In order to improve the Group’s social performance, the expectations
of employees are regularly listened to and discussed. For example, Total Survey gathers the views and improvement suggestions of tens
of thousands of employees every two years.
401-1 New employee hires and employee
turnover web - SP, Social indicators
401-3 Parental leave
web - SP, Global Agreement with IndustriAll Global Union
Maternity leave is available for all female employees within the Group. For about half of the Group's female employees, parental leave is more
generous than statutory entitlements. At Group level (i.e. all female employees), measures continued to be implemented in 2017 to ensure that during the year of the maternity leave, the pay raise received is at least equal to the average annual individual increases received during
the last three years.
In 2017, 1,010 women took maternity leave within the Group and 874 (86,5%) of them had a pay raise when they returned to work. This
Total – GRI Standards content index July 2018 22 /35
GRI standard
Disclosure Sources Related SDGs
MATERIAL TOPIC: LABOR/MANAGEMENT RELATIONS
103-1 Explanation of the material topic and its
boundary
web - SP, Our people web – SP, Materiality analysis
web – SP, Reporting scopes and method RD 2017 p. 11-12 – 1.3.2, Employees committed to better energy
103-2 The management approach and its
components
web - SP, Our people web - SP, Global Agreement with IndustriAll Global Union
The reduction of inequalities through the development of social
dialogue to favor more inclusive economic growth: Total was one of the first French companies to adhere to the Global Deal initiative at
the end of 2017.
103-3 Evaluation of the management approach web - SP, Our people
web – SP, Social indicators
402-1 Minimum notice periods regarding
operational changes
Information unavailable.
This information depends on local working conditions in the different countries (130) in which we operate, hence it is not aggregated at Group level. Group policies are adapted by entities based on local
parameter.
MATERIAL TOPIC: OCCUPATIONAL HEALTH AND SAFETY
103-1 Explanation of the material topic and its
boundary
web – SP, Health & Safety web – SP, Materiality analysis
web – SP, Reporting scopes and method
103-2 The management approach and its
components web – SP, Health & Safety
103-3 Evaluation of the management approach web – SP, Health & Safety
web – SP, Health & Safety indicators
403-1 Workers representation in formal joint management-worker health and safety
committees
RD 2017 p. 99 –3.5.4.3, Occupational Health, Safety and Environment division
Total – GRI Standards content index July 2018 23 /35
GRI standard
Disclosure Sources Related SDGs
403-2
Types of injury and rates of injury, occupational diseases, lost days, and
absenteeism, and number of work-related fatalities
web – SP, Health & Safety web – SP, Health & Safety indicators
Figures by region and gender are not provided.
403-4 Health and safety topics covered in
formal agreements with trade unions
web - SP, Global Agreement with IndustriAll Global Union
Yes, the formal agreements with trade unions include health and safety topics.
MATERIAL TOPIC: TRAINING AND EDUCATION
103-1 Explanation of the material topic and its
boundary
web - SP, Our people web – SP, Materiality analysis
web – SP, Reporting scopes and method
103-2 The management approach and its
components web - SP, Our people
103-3 Evaluation of the management approach web - SP, Our people
web – SP, Social indicators
404-1 Average hours of training per year per
employee
web - SP, Our people
This information is managed internally through Total's annual Worldwide Human Resources Survey. The number of training
days in 2017 was 281,492 (excluding on-the-job training), which represents an average number of 3 days per employee. 76,8% of all
Group employees received training in 2017. The breakdown was 39% for managers and 61% for non-managers (i.e. 4.0 days for managers
and 2.6 days for non-managers), and 74% for men and 26% for women (i.e. 3.3 days for men and 2.5 days for women).
Total continues to strongly develop the use of remote training (including e-learning): 28,350 e-learners were referenced in 2017, representing more than 292,395 training hours (i.e.
38,473 days) worldwide. Remote training represented 14% of the total training days in 2017.
Total – GRI Standards content index July 2018 24 /35
GRI standard
Disclosure Sources Related SDGs
404-2 Programs for upgrading employee skills
and transition assistance programs
web - SP, Our people
The strength of the Total Group lies in the diversity and talents of more than its 92,000 employees around the world.
The energy world is changing and requires skills adaptation. Accompanying our employees in this adaptation process is a
guarantee of responsibility.
500 business skills have been identified within the Group in the industrial, commercial and support fields.
More than 1,700 courses are available for all Group employees who request them with the agreement of their management.
Total supports the development of existing activities and creates new ones in order to achieve the Group's ambitions over the next 20 years. Our goal is to increase key skills continuously in all business areas to
maintain a high level of operating performance.
404-3 Percentage of employees receiving
regular performance and career development reviews
The percentage of employees receiving regular performance and career development reviews reached 89,04% in 2017.
MATERIAL TOPIC: DIVERSITY AND EQUAL OPPORTUNITY
103-1 Explanation of the material topic and its
boundary
Total’s Code of Conduct, p. 10 web - SP, Our people
web – SP, Materiality analysis web – SP, Reporting scopes and method
HR - p. 22-24 RD 2017 p. 11 - section 1.3.2 Employees committed to better energy
103-2 The management approach and its
components
web - SP, Our people web - SP, Global Agreement with IndustriAll Global Union
Total signed in May 2010 an Agreement on Gender Professional
Equality in France, which made it possible to adjust pay differences; it concerned 2,300 women (the average salary difference was 2.3%). Pay adjustments for women were performed in October 2010 and in April
2011, and the situation has then been re-assessed since and presented
Total – GRI Standards content index July 2018 25 /35
GRI standard
Disclosure Sources Related SDGs
to personnel representatives during a dedicated meeting on Gender Professional Equality.
The Group’s diversity targets for 2020 are 25% of women senior
executives, 40% non-French nationals executives and more than 20% of women in management committees (head office and subsidiaries).
103-3 Evaluation of the management approach
HR p. 22-24 RD 2017 p. 100-101 – 3.5.5
web - SP, Our people
The outcome of this re-assessment was positive because further wage differences were not found. A Gender Professional Equality Committee
has been created to manage the follow-up of the implementation of this agreement.
As of end 2017, 21% of women senior executives, 29% of non-French
nationals executives, 21% of women in Management Committees (head office and subsidiaries).
405-1 Diversity of governance bodies and
employees
RD 2017 p. 5 - section 1.1.1.3 A Board of directors that is fully committed and able to determine the Company's strategic
orientations web - SP, Our people
web - SP, Social indicators
405-2 Ratio of basic salary and remuneration of
women to men
Information unavailable.
The indicators we publish do not provide this level of detail. We do not aggregate the ration of basic salary of men to women for all staff at Group level, as this is not relevant for a company operating in 130
countries worldwide, which have different local labor legislation and remuneration levels.
MATERIAL TOPIC: NON DISCRIMINATION
103-1 Explanation of the material topic and its
boundary
Total’s Code of Conduct, p. 10 web - SP, Our people
web – SP, Materiality analysis web – SP, Reporting scopes and method
Total – GRI Standards content index July 2018 27 /35
GRI standard
Disclosure Sources Related SDGs
407-1 Operations and suppliers in which the
right to freedom of association and collective bargaining may be at risk
Total’s Code of Conduct RD 2017, p. 100 – 3.5.5.2 Supplier qualification and auditing
HR p. 20-26
In addition to the ethical assessments performed by GoodGorporation in the Total subsidiaries since 2002,
assessments with the Danish Institute's HRCA (Human Rights Compliance Assessment) tool have been conducted since 2010.
Total follows the industry's IPIECA/API/IOGP sustainability
reporting guidance, which does not provide this kind of indicator (see SE8, SE9 and SE10). Rather than to report on incident indicators, our approach is to implement preventive action plans in order to avoid such incidents and to foster capacity building of our suppliers and
other stakeholders.
MATERIAL TOPIC: CHILD LABOR
103-1 Explanation of the material topic and its
boundary
Total’s Code of Conduct web – SP, Materiality analysis
web – SP, Reporting scopes and method web - SP, Human Rights
103-2 The management approach and its
components
Total’s Code of Conduct web – SP, Supply Chain Management
web - SP, Human Rights web – SP, Human rights guide
HR p. 16-33 web – SP, Fundamental Principles of Purchasing
103-3 Evaluation of the management approach
Total’s Code of Conduct web – SP, Human rights guide
Total – GRI Standards content index July 2018 34 /35
GRI standard
Disclosure Sources Related SDGs
416-1 Assessment of the health and safety
impacts of product and service categories
web – SP, Health & Safety web – SP, Environment
web – SP, Climate
In addition to compliance to laws and regulations, Total also participates in a number of voluntary life-cycle analysis programs in
order to improve the health and safety impacts of our products. This is carried out through professional associations, e.g. CONCAWE, FuelsEurope, OGCI, Plastics Europe and R&D partnerships e.g. Polytechnique Montreal/CIRAIG, SCORE LCA, Imperial College.
MATERIAL TOPIC: MARKETING AND LABELING
103-1 Explanation of the material topic and its
boundary
web – Total, Environment, Creating Eco-solutions web – SP, Materiality analysis
web – SP, Reporting scopes and method
103-2 The management approach and its
components web – Total, Environment, Creating Eco-solutions
web – SP, Health & Safety
103-3 Evaluation of the management approach web – Total, Environment, Creating Eco-solutions
web – SP, Health & Safety
417-1 Requirements for product and service
information and labeling web – SP, Health & Safety
MATERIAL TOPIC: SOCIOECONOMIC COMPLIANCE
103-1 Explanation of the material topic and its
boundary
RD 2017, p. 92-93, 3.3.3 - Risk assessment and management/ Systems in place
web – SP, Business ethics web – SP, Materiality analysis
web – SP, Reporting scopes and method
103-2 The management approach and its
components
RD 2017, p. 92-93, 3.3.3 - Risk assessment and management/ Systems in place
web – SP, Business ethics
103-3 Evaluation of the management approach RD 2017, p. 92-93, 3.3.3 - Risk assessment and management/ Systems