Tools to improve blighted properties by PublicStuff

Tools to improve blighted areas Presented by:

What is PublicStuff

PublicStuff’s platform helps local governments turn civic inquiries into tangible

community improvements by improving municipal efficiency and boosting

resident interaction by helping you respond quickly to their requests.

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Centralizing Communication

PUBLICSTUFF CRM

Push out city information

Publish news and alerts

Display nearby

requests

Respond to service requests

Dispatch 911

assistance

Knowledge Base

MOBILE APP

EMAIL WEB SOCIAL MEDIA

VOICE

Report Requests such as:

Blighted Properties

Suspicious Activity

Potholes

Abandoned Vehicles

Mobile App

Services for Your Residents

Website

Check information on:

Request Status

City Event Calendars

Business Incentive Information

Real time updates (e.g. traffic, natural disasters)

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Communication from Staff

Residents can track progress

Tools for City Staff

Notify citizens on request status Delegate workflow & tasks to your staff Connect with residents to collect additional details on requests

ESRI integration Import and sync multiple mapping layers Custom reports allow for data driven decision making

Custom reporting tools Report resident engagement levels or city staff response times Accurate and relevant data

Workflow Tools Data & Analytics Mapping

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Government staff CRM system to

manage and respond to blighted

area requests

Track Request Stats Philadelphia Service Request Statistics

Unique Features

Ensure your app is accessible to everyone, including non-English speaking residents. If a resident submits a request in Spanish, your staff can opt to receive it in English. A reply is automatically translated back into Spanish!

Service requests submitted via Twitter can be found and answered within our dashboard

Knowledge Base Social Media Instant Translations

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Make answering questions from your residents as easy as one-click. Write and edit articles as part of your regular workflow and organize them with a proven wiki-based formatting system.

Let’s get started!

Move your community forward

Paul Wolf – Regional Manager

[email protected]

T: 347.442.7227 x22