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RESEARCH PROJECT REPORT
ON
“A STUDY OF EMPLOYEES AWARENESS & COMPLIANCETOWARDS VARIOUS SAFETY MEASURE (A CASE OF TATA
MOTORS)”
SESSION :( 2015-2016)
Submitted in p!ti" #u"$""ment #%! t&e '!d
%# de!ee %# ASTER O* +,SINESS AINISTRATION
Dr. A.P.J. ABDUL KALAM UNIVERSITY, LucknowResearch Proec! Re"or! #NMBA $%&'
,NER .,IANCE O*:S,+ITTE +/:
R.A,RA SAENA
EE3SHA 3HANNA(*AC,4T/ E+ER-PROJECT .,IE) RO44NO:-
+A: I SEESTER
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*,T,RE INSTIT,TE O* ANA.EENT AN
TECHNO4O./ +AREI44/
DECLARATION
I “Deeksha Khanna” hereby declare that the work which is being presented in this
report entitled “ A STUDY OF EMPLOYEES AWARENESS & COMPLIANCETOWARDS VARIOUS SAFETY MEASURES ” is an authentic record of my
own work carried out under the supervision of Mr. Gaurav Sax!a
The matter embodied in this report has not been submitted by me for the award of
any other degree.
Dated:lace:
Deeksha Khanna
!"#$IInd %ear.
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:
AC"NOWLEDGEMENT
To accomplish a pro&ect it involves a lot of effort and contribution from a number of
people. It is thus an opportunity for me to thank those people who have helped me
generously in the completion of this pro&ect.
'(change of ideas generates a new ob&ect to work in a better way. #part from the ability)
labour and time devotion* guidance and cooperation are the two pillars for the success of
the pro&ect) whenever a person is helped or cooperated by others his+her heart is bound to
pay gratitude to them.
,n the completion of this research report. I am immensely thankful to #- #bdul Kalam
niversity) which has provided me with this opportunity .I am also thankful to /uture
Institute of !anagement and technology) /I!T) "areilly) and all the respective fraternity
for their valuable time) support) enthusiasm) guidance and keen interest shown to me
during the pro&ect. I deliberate my profound sense of gratitude to all the supporting hands.
I am also thankful to my parents who have persuaded me to undergo this course.
DEE"S#A "#ANNA
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TA$LE OF CONTENTS
C%a'r T'* Pa+ N,.
I. I!'r,-u',! 0
II. O/0'v 12
III. S, ,1 '% 'u-2 13
IV. L'ra'ur Rv3 14
V. I4,r'a! ,1 'u-2 53
VI. Rar% M'%,-,*,+2 36
VII. Da'a A!a*2 78
VIII. R,44!-a',! 002
I5. C,!*u,! 007
5. A!!xur 019
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C#APTER6I
INTRODUCTION
1
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INTRODUCTION
Ta'a Gr,u is an Indian multinationalconglomerate company headuartered in !umbai)
!aharashtra) India. It is one of the largest conglomerates in India by market capitali;ationand
revenue. It has interests in communications and information technology) engineering) materials)
services) energy) consumer products and chemicals.
Tata
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in the world. The survey included 599 global companies. The Tata arnegie !edal of hilanthropy in 1993 in recognition of its long history of
philanthropic activities. Tata gets more than 1+6 of its revenue from outside India. In -une 1900)
based on market value Tata
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This study would give an overview of the health and safety measures e(isting at T#T# onsultancy ?ervices) Tata Technologies) Tata Tea @including TetleyA) Tata >hemicals) Titan
Industries) Tata ower ) Tata >ommunications) Tata ?ons) Tata Teleservices and theTa& otels.
4
http://en.wikipedia.org/wiki/Multinational_corporationhttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Tata_Steelhttp://en.wikipedia.org/wiki/Tata_Steel_Europehttp://en.wikipedia.org/wiki/Tata_Motorshttp://en.wikipedia.org/wiki/Jaguar_Carshttp://en.wikipedia.org/wiki/Jaguar_Carshttp://en.wikipedia.org/wiki/Land_Roverhttp://en.wikipedia.org/wiki/Tata_Consultancy_Serviceshttp://en.wikipedia.org/wiki/Tata_Technologies_Limitedhttp://en.wikipedia.org/wiki/Tata_Technologies_Limitedhttp://en.wikipedia.org/wiki/Tata_Tea_Limitedhttp://en.wikipedia.org/wiki/Tetleyhttp://en.wikipedia.org/wiki/Tata_Chemicalshttp://en.wikipedia.org/wiki/Titan_Industrieshttp://en.wikipedia.org/wiki/Titan_Industrieshttp://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/Tata_Communicationshttp://en.wikipedia.org/wiki/Tata_Communicationshttp://en.wikipedia.org/wiki/Tata_Sonshttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Taj_Hotelshttp://en.wikipedia.org/wiki/Multinational_corporationhttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Tata_Steelhttp://en.wikipedia.org/wiki/Tata_Steel_Europehttp://en.wikipedia.org/wiki/Tata_Motorshttp://en.wikipedia.org/wiki/Jaguar_Carshttp://en.wikipedia.org/wiki/Land_Roverhttp://en.wikipedia.org/wiki/Tata_Consultancy_Serviceshttp://en.wikipedia.org/wiki/Tata_Technologies_Limitedhttp://en.wikipedia.org/wiki/Tata_Tea_Limitedhttp://en.wikipedia.org/wiki/Tetleyhttp://en.wikipedia.org/wiki/Tata_Chemicalshttp://en.wikipedia.org/wiki/Titan_Industrieshttp://en.wikipedia.org/wiki/Titan_Industrieshttp://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/Tata_Communicationshttp://en.wikipedia.org/wiki/Tata_Sonshttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Taj_Hotels
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IndiaEs largest industrial conglomerate) Tata ommunications
@international telephone network servicesA) Tata >onsultancy ?ervices @outsourced business
servicesA) and Tata
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@now !umbaiA was opened for business in 0496. ?ir Dorab Tata) the eldest son of -amset&i Tata
became the chairman of the group after his fatherEs death in 0498. nder him) the group ventured
into steel production @0492A and hydroelectric power generation @0409A. #fter the death of Dorab
Tata in 0468) Howro&i?aklatwala headed the group till 0467. e was succeeded by
-ahangirCatan&iDadabhoy Tata. The group e(panded significantly under him with the
establishment of Tata >hemicals @0464A) Tata !otors) Tata Industries @both 0482A) Joltas@0428A)
Tata Tea @0451A) Tata >onsultancy ?ervices @0457A and Titan Industries @0478A. Catan Tata) the
incumbent chairman of the group succeeded -CD Tata in 0440.
The beginning of the Tata
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Tata ompany @renamed Tata !otors in 1996A was
established to manufacture locomotive and engineering products. In 0428) IndiaEs
ma&ormarketing) engineering and manufacturing organi;ation) Joltas) was established. In 0451)
7
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Tata /inlay @now Tata TeaA) one of the largest tea producers) was established. In 0457) Tata
>onsultancy ?ervices @T>?A) IndiaEs first software services company) was established as a
division of Tata ?ons. In 0439) Tata !company was created to publish
educational and technical books. In 0478) Titan Industries) a &oint venture between the Tata
orporation @TID>,A) was set up to
manufacture watches. In 0445) Tata Teleservices @TT?BA was established to lead the
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Ta'a Gr,u
"ombay ouse) the head office of Tata
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Tata Hano
T#T# Tea
imalyan Tata !ineral Gater
10
http://en.wikipedia.org/wiki/Tata_Nanohttp://en.wikipedia.org/wiki/Tata_Nano
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This section lists the Tata companies and details their business:
C%4a*
• Tata >hemicals
• Callis India
•
Tata igments Bimited
• hemical Industrial roducts
• "runner !ond
• #dvinus Therapeutics
• !agadi ?oda >ompany
C,!u4r Pr,-u'
• Tata ?alt
• I$shakti
• >asa DLcor
• Tata ?wach
11
http://en.wikipedia.org/wiki/Tata_Chemicalshttp://www.tata.com/company/profile.aspx?sectid=NtdsclCYELE=http://www.tatapigments.co.in/http://www.tata.com/company/profile.aspx?sectid=TjMvcSCqrhI=http://en.wikipedia.org/wiki/Brunner_Mondhttp://www.tata.com/company/profile.aspx?sectid=DtRPwKqzQwY=http://www.tata.com/company/profile.aspx?sectid=bTxPCtEkWUs=http://en.wikipedia.org/wiki/Tata_Salthttp://en.wikipedia.org/wiki/I-shaktihttp://www.tata.com/company/profile.aspx?sectid=ITrGoGewX+o=#lchttp://en.wikipedia.org/wiki/Tata_swachhttp://en.wikipedia.org/wiki/Tata_Chemicalshttp://www.tata.com/company/profile.aspx?sectid=NtdsclCYELE=http://www.tatapigments.co.in/http://www.tata.com/company/profile.aspx?sectid=TjMvcSCqrhI=http://en.wikipedia.org/wiki/Brunner_Mondhttp://www.tata.com/company/profile.aspx?sectid=DtRPwKqzQwY=http://www.tata.com/company/profile.aspx?sectid=bTxPCtEkWUs=http://en.wikipedia.org/wiki/Tata_Salthttp://en.wikipedia.org/wiki/I-shaktihttp://www.tata.com/company/profile.aspx?sectid=ITrGoGewX+o=#lchttp://en.wikipedia.org/wiki/Tata_swach
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• Tata
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• Tata Cefractories
• Gestland
E!r+2
• Tata ower is one of the largest private sector power companies.
• Tata " ?olar ) a &oint venture between Tata ower and " ?olar
• ooghly !et >oke and ower >ompany
• -amshedpur tilities and ?ervices >ompany
• Horth Delhi ower
• owerlinks Transmission
• Tata ower Trading
• Tata ro&ects
E!+!r!+
13
http://www.tata.com/company/profile.aspx?sectid=ahnmX+nmW5s=http://www.tata.com/company/profile.aspx?sectid=67HUs1xn6ss=http://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/Tata_BP_Solarhttp://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/BP_Solarhttp://www.tata.com/company/profile.aspx?sectid=dqD0Tk8617U=http://www.tata.com/company/profile.aspx?sectid=zDyu5pZJHyw=http://www.tata.com/company/profile.aspx?sectid=OZCcVOb7N4Q=http://www.tata.com/company/profile.aspx?sectid=6oPvVuW2o84=http://www.tata.com/company/profile.aspx?sectid=5E6wu6EUzTI=http://www.tata.com/company/profile.aspx?sectid=s1qX1wAcuR4=http://www.tata.com/company/profile.aspx?sectid=ahnmX+nmW5s=http://www.tata.com/company/profile.aspx?sectid=67HUs1xn6ss=http://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/Tata_BP_Solarhttp://en.wikipedia.org/wiki/Tata_Powerhttp://en.wikipedia.org/wiki/BP_Solarhttp://www.tata.com/company/profile.aspx?sectid=dqD0Tk8617U=http://www.tata.com/company/profile.aspx?sectid=zDyu5pZJHyw=http://www.tata.com/company/profile.aspx?sectid=OZCcVOb7N4Q=http://www.tata.com/company/profile.aspx?sectid=6oPvVuW2o84=http://www.tata.com/company/profile.aspx?sectid=5E6wu6EUzTI=http://www.tata.com/company/profile.aspx?sectid=s1qX1wAcuR4=
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• T#B !anufacturing ?olutions
• Tata #uto>omp ?ystems Bimited @T#>,A
• ispano >arrocera
• Tata !otors) manufacturer of commercial vehicles @largest in IndiaA and passenger cars
• -aguar and Band Cover
• Tata Daewoo >ommercial Jehicle
• Tata ro&ects
• Tata >onsulting 'ngineers Bimited
• Tata >ummins
• Telco >onstruction 'uipment
• TC/
• Joltas) consumer electronics company
• Joltas
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• Tata #dvanced ?ystems
• Tata !otors 'uropean Technical >entre
• Tata etrodyne
• Tata recision Industries
• Telco >onstruction 'uipment
I!1,r4a',! S2'4 a!- C,44u!a',!
• >omputational Cesearch Baboratories
• IH>#T
• Helco
• Helito ?ystems
• Tata "usiness ?upport ?ervices
• Tata >onsultancy ?ervices Btd. @T>?A is #siaEs largest software company.
15
http://www.tata.com/company/profile.aspx?sectid=nNn/Z0o/2UI=http://www.tata.com/company/profile.aspx?sectid=MiEz+LbA1Yg=http://www.tata.com/company/profile.aspx?sectid=dpqIqBfO7aU=http://www.tata.com/company/profile.aspx?sectid=T/DIz09SKSU=http://www.tata.com/company/profile.aspx?sectid=KQ1hQAIPl38=http://en.wikipedia.org/wiki/Computational_Research_Laboratorieshttp://en.wikipedia.org/wiki/INCAThttp://www.tata.com/company/profile.aspx?sectid=Z7wb6jV5zPg=http://www.tata.com/company/profile.aspx?sectid=zWj8z5qFobY=#abhttp://en.wikipedia.org/wiki/Tata_Business_Support_Serviceshttp://en.wikipedia.org/wiki/Tata_Consultancy_Services_Ltd.http://www.tata.com/company/profile.aspx?sectid=nNn/Z0o/2UI=http://www.tata.com/company/profile.aspx?sectid=MiEz+LbA1Yg=http://www.tata.com/company/profile.aspx?sectid=dpqIqBfO7aU=http://www.tata.com/company/profile.aspx?sectid=T/DIz09SKSU=http://www.tata.com/company/profile.aspx?sectid=KQ1hQAIPl38=http://en.wikipedia.org/wiki/Computational_Research_Laboratorieshttp://en.wikipedia.org/wiki/INCAThttp://www.tata.com/company/profile.aspx?sectid=Z7wb6jV5zPg=http://www.tata.com/company/profile.aspx?sectid=zWj8z5qFobY=#abhttp://en.wikipedia.org/wiki/Tata_Business_Support_Serviceshttp://en.wikipedia.org/wiki/Tata_Consultancy_Services_Ltd.
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• Tata 'l(si
• Tata Interactive ?ystems
• Tata Technologies Bimited
• Tata Teleservices
• Jirgin !obile India
• Tata >ommunications
• >!> Bimited
• J?HB International >anada
• Tatanet) !anaged connectivity and J?#T service provider
• Tata Teleservices
• Tata Teleservices @!aharashtraA
16
http://en.wikipedia.org/wiki/Tata_Elxsihttp://en.wikipedia.org/wiki/Tata_Interactive_Systemshttp://en.wikipedia.org/wiki/Tata_Technologies_Limitedhttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Virgin_Mobile_Indiahttp://en.wikipedia.org/wiki/Tata_Communicationshttp://en.wikipedia.org/wiki/CMC_Limitedhttp://en.wikipedia.org/wiki/VSNL_International_Canadahttp://www.tata.com/company/profile.aspx?sectid=+yt1yxLi6Qk=http://www.tata.com/company/profile.aspx?sectid=5UOAOqSGf7Q=http://www.tata.com/company/profile.aspx?sectid=yDljG2k9UGQ=http://en.wikipedia.org/wiki/Tata_Elxsihttp://en.wikipedia.org/wiki/Tata_Interactive_Systemshttp://en.wikipedia.org/wiki/Tata_Technologies_Limitedhttp://en.wikipedia.org/wiki/Tata_Teleserviceshttp://en.wikipedia.org/wiki/Virgin_Mobile_Indiahttp://en.wikipedia.org/wiki/Tata_Communicationshttp://en.wikipedia.org/wiki/CMC_Limitedhttp://en.wikipedia.org/wiki/VSNL_International_Canadahttp://www.tata.com/company/profile.aspx?sectid=+yt1yxLi6Qk=http://www.tata.com/company/profile.aspx?sectid=5UOAOqSGf7Q=http://www.tata.com/company/profile.aspx?sectid=yDljG2k9UGQ=
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Srv
• Tata ?ons
• The Indian otels >ompany
• orporation
• Bandmark
• Tata ousing Development >ompany Btd. @TD>A
• Tata Bimited
• T#T# #I< apital
17
http://www.tata.com/company/profile.aspx?sectid=DpOT+Lbrdvg=http://en.wikipedia.org/wiki/The_Indian_Hotels_Companyhttp://en.wikipedia.org/wiki/Ginger_Hotelshttp://www.tata.com/company/profile.aspx?sectid=Ba5/j0oZTTI=http://www.tata.com/company/profile.aspx?sectid=i5oF2R4ZfJc=http://en.wikipedia.org/wiki/Tata_Housing_Development_Companyhttp://www.tata.com/company/profile.aspx?sectid=iyrRH3YLzH4=http://en.wikipedia.org/wiki/TATA_AIG_General_Insurancehttp://en.wikipedia.org/wiki/TATA_AIG_Life_Insurancehttp://www.tata.com/company/profile.aspx?sectid=oQcTIkaeXnY=http://www.tata.com/company/profile.aspx?sectid=dFw8+5jIA6A=http://www.tata.com/company/profile.aspx?sectid=0H1uScb29wo=http://www.tata.com/company/profile.aspx?sectid=V+5qa1L+feY=http://www.tata.com/company/profile.aspx?sectid=DpOT+Lbrdvg=http://en.wikipedia.org/wiki/The_Indian_Hotels_Companyhttp://en.wikipedia.org/wiki/Ginger_Hotelshttp://www.tata.com/company/profile.aspx?sectid=Ba5/j0oZTTI=http://www.tata.com/company/profile.aspx?sectid=i5oF2R4ZfJc=http://en.wikipedia.org/wiki/Tata_Housing_Development_Companyhttp://www.tata.com/company/profile.aspx?sectid=iyrRH3YLzH4=http://en.wikipedia.org/wiki/TATA_AIG_General_Insurancehttp://en.wikipedia.org/wiki/TATA_AIG_Life_Insurancehttp://www.tata.com/company/profile.aspx?sectid=oQcTIkaeXnY=http://www.tata.com/company/profile.aspx?sectid=dFw8+5jIA6A=http://www.tata.com/company/profile.aspx?sectid=0H1uScb29wo=http://www.tata.com/company/profile.aspx?sectid=V+5qa1L+feY=
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• Tata International #<
• Tata Investment >orporation
• Tata #dvanced ?ystems Bimited
• Drive India 'nterprise ?olutions
• !&unction services
• Tata Nuality !anagement ?ervices
• Tata Cealty and Infrastructure Bimited
• Tata Interactive ?ystems
• Tata #frica oldings
• Tata #uto>omp ?ystems
• Tata Industrial ?ervices
• Tata H%K
• Tata ?ervices
• Tata ?trategic !anagement
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S'*
• Tata ?teel
• Tata ?teel 'urope
• Tata ?teel KOH
• Tata ?teel rocessing and Distribution
• -#!I,B
• Hat?teel oldings
• Tata "lue?cope ?teel
• Tata !etaliks
• Tata ?ponge Iron
• Tayo Colls
• The Tinplate >ompany of India
• T! International Bogistics
19
http://en.wikipedia.org/wiki/Tata_Steelhttp://en.wikipedia.org/wiki/Tata_Steel_Europehttp://www.tata.com/company/profile.aspx?sectid=u9wgPMOW4y0=http://www.tata.com/company/profile.aspx?sectid=4c4BdnkPpOQ=http://www.tata.com/company/profile.aspx?sectid=p1juDUy02cE=http://www.tata.com/company/profile.aspx?sectid=aO2DKl4wZec=http://www.tata.com/company/profile.aspx?sectid=H+8k1sxf7oQ=http://www.tata.com/company/profile.aspx?sectid=XIOBzSef6Y0=http://www.tata.com/company/profile.aspx?sectid=GNioITUzZss=http://www.tata.com/company/profile.aspx?sectid=G4CgtLTFImo=http://www.tata.com/company/profile.aspx?sectid=XswBNi0Leiw=http://www.tata.com/company/profile.aspx?sectid=R1ML9AwozfU=http://en.wikipedia.org/wiki/Tata_Steelhttp://en.wikipedia.org/wiki/Tata_Steel_Europehttp://www.tata.com/company/profile.aspx?sectid=u9wgPMOW4y0=http://www.tata.com/company/profile.aspx?sectid=4c4BdnkPpOQ=http://www.tata.com/company/profile.aspx?sectid=p1juDUy02cE=http://www.tata.com/company/profile.aspx?sectid=aO2DKl4wZec=http://www.tata.com/company/profile.aspx?sectid=H+8k1sxf7oQ=http://www.tata.com/company/profile.aspx?sectid=XIOBzSef6Y0=http://www.tata.com/company/profile.aspx?sectid=GNioITUzZss=http://www.tata.com/company/profile.aspx?sectid=G4CgtLTFImo=http://www.tata.com/company/profile.aspx?sectid=XswBNi0Leiw=http://www.tata.com/company/profile.aspx?sectid=R1ML9AwozfU=
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P%*a!'%r,2
The Tata entre
• Tata !emorial ospital
• Tata /ootball #cademy
• Tata >ricket #cademy
• Tata Trusts) a group of philanthropic organi;ations run by the head of the business
conglomerate Tata ?onsP05Q
20
http://en.wikipedia.org/wiki/Tata_Institute_of_Fundamental_Researchhttp://en.wikipedia.org/wiki/Tata_Institute_of_Social_Scienceshttp://en.wikipedia.org/wiki/Indian_Institute_of_Sciencehttp://en.wikipedia.org/wiki/National_Centre_for_the_Performing_Arts_(India)http://en.wikipedia.org/wiki/Tata_Memorial_Hospitalhttp://en.wikipedia.org/wiki/Tata_Football_Academyhttp://wn.com/Tata_cricket_Academyhttp://www.tata.com/article.aspx?artid=C3ignvQNud4=http://en.wikipedia.org/wiki/Tata_Group#cite_note-15http://en.wikipedia.org/wiki/Tata_Institute_of_Fundamental_Researchhttp://en.wikipedia.org/wiki/Tata_Institute_of_Social_Scienceshttp://en.wikipedia.org/wiki/Indian_Institute_of_Sciencehttp://en.wikipedia.org/wiki/National_Centre_for_the_Performing_Arts_(India)http://en.wikipedia.org/wiki/Tata_Memorial_Hospitalhttp://en.wikipedia.org/wiki/Tata_Football_Academyhttp://wn.com/Tata_cricket_Academyhttp://www.tata.com/article.aspx?artid=C3ignvQNud4=http://en.wikipedia.org/wiki/Tata_Group#cite_note-15
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• The -CD Tata 'co technology >entre
• The 'nergy and Cesources Institute @earlier known as Tata 'nergy and Cesearch InstituteA
a non$governmental research institute.
Catan Tata) the chairman of Tata hemicalsA was developing a compact) in$home water$purification device. It was called Tata
swach which means “clean” in indi and would cost less than 0999 rupees @? F10A. The idea of
Tata swach was thought of from the 1998 tsunami in the Indian ,cean) which left thousands of
people without clean drinking water. This device has filters that last about a year long for a
family of five. It is a low$cost product available for people who have no access to safe drinking
water in their homes.P04Q The advantage of this device is that it does not reuire the use of
electricity.
T>? also designed and donated an innovative software package that teaches illiterate adults how
to read in 89 hours. “The children of the people who have been through our literacy program are
all in school)” says anka& "aliga) global head of corporate social responsibility for T>?.
21
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In 0401) Tata ',Rs concept of community philanthropy to be included in
the workplace. They instituted an eight$hour workday) before any other company in the world.
In 0403) they recommend a medical$services policy for Tata employees. The company would be
among the first worldwide to organi;e modern pension systems) workersR
compensation)maternity benefits) and profit$sharing plans.
Trusts created by Tata
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Tata also granted the education of 85 children of the victims of the terrorist attacks.
>ontroversies) and 'nvironmental record
Despite their public commitment to philanthropy the Tata group has attracted several
controversies. ere are some:
!unnar) Kerala
The Kerala
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abort the mission as there were many other influential land grabbers and faced opposition from
his own party.
Kalinganagar) ,rissa
,n 1 -anuary 1995) policemen at Kalinganagar ) ,rissa) opened fire at a crowd of tribal villagers.
The villagers were protesting the construction of a compound wall on land historically owned by
them) for a Tata steel plant. ?ome of the corpses were returned to the families in a mutilated
condition. Ghen pushed for comment) T#T# officials said the incident was unfortunate but that it
would continue with its plans to set up the plant.
Dow >hemical) "hopal
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In Hovember 1995) survivors of the "hopal gas disaster were outraged by Catan TataRs offer to
bail out nion >arbide and facilitate investments by >arbideRs new owner Dow >hemical. Tata
had proposed leading a charitable effort to clean$up the to(ic wastes abandoned by >arbide in
"hopal. #t a time when the hemical liable for the clean$up
and reuested Cs. 099 crores from the #merican !H>) survivorRs groups felt that TataRs offer
was aimed at frustrating legal efforts to hold the company liable) and motivated by a desire to
facilitate DowRs investments in India.
?upplies to "urmaRs military regime
Tata !otors reported deals to supply hardware and automobiles to "urmaRs oppressive and anti$
democratic military &unta has come in for criticism from human rights and democracy activists.
In December 1995)
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widely critici;ed as an act for political gainsA over the forced acuisition) eviction and inadeuate
compensation to those farmers displaced for the Tata Hano plant. #s the protests grew) and
despite having the support of the >ommunist arty of India @!ar(istAstate government) Tata
eventually pulled the pro&ect out of Gest "engal) citing safety concerns. The ?ingur controversy
was one of the few occasions when Catan Tata was forced to publicly address criticisms and
concerns on any environmental or social issue. Catan Tata subseuently embraced
Harendra!odi) the >hief !inister of
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specifications since it was first proposed and that the port could interfere with mass nesting at the
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of the lake. Twenty$two #frican nations are against the creation of the pro&ect and have signed a
petition to stop its construction.
C#APTER6II
28
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O$7ECTIVES
O$7ECTIVE8
'very pro&ect report is carried out with some specific ,"-'>TIJ' in mind. ,b&ective is
basically the purpose behind conducting a pro&ect and unless the ob&ective is certain or defined it
is not understood what data has to be collected. ,b&ectives of the pro&ect are nothing but what is
to be learned out of this pro&ect report.
0. To study the safety) health and welfare measure in
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1. To understand the various measures of safety) health and welfare in Tata.
6. To understand how effective is safety and health measures for the employees and
workers.
8. Gith a target of ;ero accident enshrined as a key ob&ectives.
2. ealth and safety of employees at Tata distribution sites is the no. one priority for
business.
5. Tata aims to continuously improve safety performance and ensure safety operating
practice.
C#APTER6III
30
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SCOPE OF STUDY
SCOPE OF STUDY8
ealth and safety specification gives reuirements for an occupational health and safety.
ealth and safety measures specification is applicable to any organi;ation that wishes to:
• 'stablish health and safety management system to eliminate or minimi;e risk to
employees and other interested parties.
• Implement) maintain and continually improve safety and management system.
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• !ake a self$determination and declaration of conformance with health and safety
specification.
This study tells us how much employees are satisfied and what are factors which affect
employees to leave organi;ation.
C#APTER6IV
32
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LITERATURE
REVIEW
Tra!!+ '%,r28
ealth) ?afety #nd Gelfare in the Gorkplace
I!'r,-u',!
The Gorkplace @ealth) ?afety and GelfareA Cegulations 0441 cover a wide range of basic
health) safetyand welfare issues and apply to most workplaces @with the e(ception of
thoseworkplaces involving construction work on construction sites) those in or on a ship) or those
below ground at a mineA. They are amended by the Nuarries Cegulations 0444) the ealth and
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?afety @!iscellaneous #mendmentsA Cegulations 1991) the Gork at eight Cegulations 1992)
and the >onstruction @Design and !anagementA Cegulations 1993.
R9ur4!' u!-r '% R+u*a',!
'mployers have a general duty under section 1 of the ealth and ?afety at Gork etc. #ct 0438
toensure) so far as is reasonably practicable) the health) safety and welfare of their employees at
work. eople incontrol of non$domestic premises have a duty @under section 8 of the #ctA
towards people who are nottheir employees but use their premises. The Cegulations e(pand
onthese duties and are intended to protect the health and safety of everyone in the workplace)
andensure that adeuate welfare facilities are provided for people at work.
These Cegulations aim to ensure that workplaces meet the health) safety and welfare needs of all
members of a workforce) including people with disabilities. ?everal of the Cegulations
reuirethings to be EsuitableE. Cegulation 1@6A makes it clear that things should be suitable for
anyone.This includes peoplewith disabilities. Ghere necessary) parts of the workplace) including
in particular doors) passageways)stairs) showers) washbasins) lavatories and workstations) should
be made accessible for disabled people.
W%a' 4*,2 3*1ar:
Gelfare includes anything that is done for the comfort and improvement of employees and is
provided over and above the wages. Gelfare helps in keeping the morale and motivation of the
employees high so as to retain the employees for longer duration) which helps the organi;ation to
achieve its goals.
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W%a' ar '% 'a'u',r2 3*1ar 4aur ! *a/,r3*1ar: I4r,v
La/,rW*1ar: Gelfare includes anything that is done for the comfort and improvement of
employees and is provided over and above the wages. Gelfare helps in keeping the morale and
motivation of the employees high so as to retain the employees for longer duration. The welfare
measures need not be in monetary terms only but in any kind+forms.
'mployee welfare includes monitoring of working conditions) creation of industrial harmony
through infrastructure for health) industrial relations and insurance against disease) accident and
unemployment for the workers and their families.Babor welfare entails all those activities of
employer) which are directed towards providing the employees with certain facilities and
services in addition to wages or salaries.
Babor welfare has the following ob&ectives:
0. To provide better life and health to the workers.
1. To make the workers happy and satisfied.
6. To relieve workers from industrial fatigue and to improve intellectual) cultural and material
conditions of living of the workers.
The basic features of labor welfare measures are as follows:
0. Babor welfare includes various facilities) services and amenities provided to workers for
improving their health) efficiency) economic betterment and social status.
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1. Gelfare measures are in addition to regular wages and other economic benefits available to
workers due to legal provisions and collective bargaining
6. Babor welfare schemes are fle(ible and ever$changing. Hew welfare measures are added to the
e(isting ones from time to time.
8. Gelfare measures may be introduced by the employers) government) employees or by any
social or charitable agency.
2. The purpose of labor welfare is to bring about the development of the whole personality of the
workers to make a better workforce. The very logic behind providing welfare schemes is to
create efficient) healthy) loyal and satisfied labor force for the organi;ation.
The purpose of providing such facilities is to make their work life better and also to raise their
standard of living.
The important benefits of welfare measures can be summari;ed as follows:
They provide better physical and mental health to workers and thus promote a healthy work
environmentS /acilities like housing schemes) medical benefits) and education and recreation
facilities for workersE families help in raising their standards of living. This makes workers to pay
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more attention towards work and thus increases their productivity.
'mployers get stable labor force by providing welfare facilities. Gorkers take active interest in
their &obs and work with a feeling of involvement and participation.
'mployee welfare measures increase the productivity of organi;ation and promote healthy
industrial relations thereby maintaining industrial peace. The social evils prevalent among the
labors such as substance abuse) etc. are reduced to a greater e(tent by the welfare policies.
,rgani;ations provide welfare facilities to their employees to keep their motivation levels high.
The employee welfare schemes can be classified into two categories vi;. statutory and non$
statutory welfare schemes. The statutory schemes are those schemes that are compulsory to
provide by an organi;ation as compliance to the laws governing employee health and safety.
These include provisions provided in industrial acts like /actories #ct 0487) Dock Gorkers #ct
@safety) health and welfareA 0475) !ines #ct 0451. The non$statutory schemes differ from
organi;ation to organi;ation and from industry to industry.
STATUTORY WELFARE SC#EMES6T% 'a'u',r2 3*1ar %4 !*u-
'% 1,**,3!+ r,v,!8
0. Drinking Gater: #t all the working places safe hygienic drinking water should be provided.
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1. /acilities for sitting: In every organi;ation) especially factories) suitable seating arrangements
are to be provided.
6. /irst aid appliances: /irst aid appliances are to be provided and should be readily assessable so
that in case of any minor accident initial medication can be provided to the needed employee.
8. Batrines and rinals: # sufficient number of latrines and urinals are to be provided in the
office and factory premises and are also to be maintained in a neat and clean condition.
2. >anteen facilities: >afeteria or canteens are to be provided by the employer so as to provide
hygienic and nutritious food to the employees.
5. ?pittoons: In every work place) such as ware houses) store places) in the dock area and office
premises spittoons are to be provided in convenient places and same are to be maintained in a
hygienic condition.
3. Bighting: roper and sufficient lights are to be provided for employees so that they can work
safely during the night shifts.
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7. Gashing places: #deuate washing places such as bathrooms) wash basins with tap and tap on
the stand pipe are provided in the port area in the vicinity of the work places.
4. >hanging rooms: #deuate changing rooms are to be provided for workers to change their
cloth in the factory area and office premises. #deuate lockers are also provided to the workers
to keep their clothes and belongings.
09. Cest rooms: #deuate numbers of restrooms are provided to the workers with provisions of
water supply) wash basins) toilets) bathrooms etc.
Oua',!a* a1'2 a!- %a*'%
Oua',!a* a1'2 a!- %a*'% (OS#) is a cross$disciplinary area concerned with protecting
the safety) health and welfare of people engaged in work or employment. The goal of
occupational safety and health programs is to foster a safe and healthy work environment. #s
secondary effects) ,? may also protect co$workers) family members) employers) customers)
suppliers) nearby communities) and other members of the public who are impacted by the
workplace environment as well as reduce medical care) sick leave and disability benefit costs.
,? may involve interactions among many sub&ect areas
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D1!',!
?ince 0429) the International Babor ,rgani;ation @IB,A and the Gorld ealth
,rgani;ation @G,A have shared a common definition of occupational health. It was adopted by
the -oint IB,+G, >ommittee on ,ccupational ealth at its first session in 0429 and revised at
its twelfth session in 0442.
The definition reads:
,ccupational health should aim at: the promotion and maintenance of the highest degree of
physical) mental and social well$being of workers in all occupations* the prevention amongst
workers of departures from health caused by their working conditions* the protection of workers
in their employment from risks resulting from factors adverse to health* the placing and
maintenance of the worker in an occupational environment adapted to his physiological and
psychological capabilities* and) to summari;e) the adaptation of work to man and of each man to
his &ob.
The main focus in occupational health is on three different ob&ectives:
• the maintenance and promotion of workersR health and working capacity
• the improvement of working environment and work to become conducive to safety and
health and
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• Development of work organi;ations and working cultures in a direction which
supportshealth and safety at work and in doing so also promotes a positive social climate
and smooth operation and may enhance productivity of the undertakings.
The concept of working culture is intended in this conte(t to mean a reflection of the
essentialvalue systems adopted by the undertaking concerned. ?uch a culture is reflected in
practice in the managerial systems) personnel policy) principles for participation) training policies
anduality management of the undertaking.
Ra,! 1,r Oua',!a* %a*'% a!- a1'2
!oral:
Duty of reasonable care* unacceptability of putting health and safety of people at risk*
societyRs attitude to moral obligations* making the moral case to senior management
Begal:
The preventive @enforcementA) punitive @through criminal sanctionsA) and compensatory
effects of law.
'conomic
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Direct and indirect costs associated with incidents and+or unhealthy workplaces and their
impact on the organi;ation@includes insured and un$insured costsA
Oua',!a* #a*'% a!- Sa1'2 Ma!a+4!' S2'4
International
The International Babour ,rgani;ation @IB,A: published a standard in 1990 titled IB,$,?
1990) which is similar to ,?#? 07990. The system is based on five steps olicy) ,rgani;ing)
lanning Implementation) 'valuation) and #ction for improvement. This is supported
byauditing with an emphasis on continuous improvement. The IB, management system was
created to assist employers to keep pace with rapidly shifting and competitive industrial
environments. The IB, recogni;es that national legislation is essential) but sometimes
42
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insufficient on its own to address the challenges faced by industry) and therefore elected to
ensure free and open distribution of administrative tools in the form of occupational health and
safety management system guidance for everyone. This open access forum is intended to provide
the tools for industry to create safe and healthy working environments and foster positive safety
cultures within the organi;ations.,?#? 07999 is an international occupational health and
safety management system specification. It comprises two parts) 07990 and 07991 and embraces
a number of other publications. ,?#? 07999 is the internationally recogni;ed assessment
specification for occupational health and safety management systems. It was developed by a
selection of leading trade bodies) international standards and certification bodies to address a gap
where no third$party certifiable international standard e(ists. This internationally recogni;ed
specification for occupational health and safety management system operates on the basis of
policy) planning) implementation and operation) checking and corrective action) management
review) and continual improvement.
The "ritish ?tandards $ ,ccupational ealth and ?afety management ?ystems Ceuirements
?tandard "? ,?#? 07990 was developed within the framework of the I?, standards series.
#llowing it to integrate better into the larger system of I?, certifications. I?, 4990 Nuality
!anagement ?ystems and I?, 08990 'nvironmental !anagement ?ystem can work in tandem
with "? ,?#? 07990+07991 to complement each other and form a better overall system. 'ach
component of the system is specific) auditable) and accreditable by a third party after review.
#lso ?tandards #ustralia and the /rench
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EE#ssociation /rancise de Hormali;ation @#H/,CEEA have developed occupational safety and
health management standards.
Na',!a* 4*4!'!+ *+*a',!
Different states take different approaches to legislation) regulation) and enforcement. #lso
economic incentives for compliance to rules and general good occupational safety and health
practice vary among nations. In the ') for e(ample) some member states promote ,? by
providing public monies as subsidies) grants or financing) while others have created ta( system
incentives for ,? investments. # third group of ' member states has e(perimented with using
workplace accident insurance premium discounts for companies or organi;ations with strong
,? records.
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The number of ,? personnel used to ensure compliance to ,? rules varies
markedly between countries.
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I-!'12!+ Sa1'2 a!- #a*'% #a;ar-
a;ards) risks) outcomes
The terminology used in ,? varies between countries) but generally speaking:
# ha;ard is something that can cause harm if not controlled.
The outcome is the harm that results from an uncontrolled ha;ard.
# risk is a combination of the probability that a particular outcome will occur
and the severity of the harm involved.
“a;ard”) “risk”) and “outcome” are used in other fields to describe e.g. environmental damage)
or damage to euipment. owever) in the conte(t of ,?) “harm” generally describes the direct
or indirect degradation) temporary or permanent) of the physical) mental) or social well$being of
workers. /or e(ample) repetitively carrying out manual handling of heavy ob&ects is a ha;ard.
The outcome could be a musculoskeletal disorder @!?DA or an acute back or &oint in&ury. The
risk can be e(pressed numerically @e.g. a 9.2 or 29+29 chance of the outcome occurring during a
yearA) in relative terms @e.g. high+medium+lowA) or with a multi$dimensional classification
scheme @e.g. situation$specific risksA.
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#a;ar- A4!'
a;ard analysis or ha;ard assessment is a process in which individual ha;ards of the workplace
are identified) assessed and controlled+eliminated as close to source @location of the ha;ardA as
reasonable and possible. #s technology) resources) social e(pectation or regulatory reuirements
change) ha;ard analysis focuses controls more closely toward the source of the ha;ard. Thus
ha;ard control is a dynamic program of prevention.
a;ard$based programs also have the advantage of not assigning or implying there are
acceptable risks in the workplace. # ha;ard$based program may not be able to eliminate all
risks) but neither does it accept satisfactory $$ but still riskyUoutcomes. #nd as those who
calculate and manage the risk are usually managers while those e(posed to the risks are a
different group) workers) a ha;ard$based approach can by$pass conflict inherent in a risk$based
approach.
R< a4!'
!odern occupational safety and health legislation usually demands that a risk assessment be
carried out prior to making an intervention. It should be kept in mind that risk management
reuires risk to be managed to a level which is as low as is reasonably practical.
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T% a4!' %,u*-:
Identify all affected by the ha;ard and how
'valuate the risk
Identify and prioriti;e appropriate control measures
The calculation of risk is based on the likelihood or probability of the harm being reali;ed and
the severity of the conseuences. This can be e(pressed mathematically as a
uantitative assessment @by assigning low) medium and high likelihood and severity with
integers and multiplying them to obtain a risk factor A) or ualitatively as a description of the
circumstances by which the harm could arise. The assessment should be recorded and reviewed
periodically and whenever there is a significant change to work practices. The assessment should
include practical recommendations to control the risk. ,nce recommended controls are
implemented) the risk should be re$calculated to determine of it has been lowered to an
acceptable level. ommon workplace ha;ard groups
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!echanical ha;ards include:
"y type of agent:
• >ollisions
• /alls from height
• ?truck by ob&ects
• >onfined space
• ?lips and trips
• /alling on a pointed ob&ect
• >ompressed air +high pressure fluids @such as cutting fluidA
• 'ntanglement
• 'uipment$related in&ury
"y type of damage:
• >rushing
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• >utting
• /riction and abrasion
• ?hearing
• ?tabbing and puncture
,ther physical ha;ards:
• Hoise
• Jibration
• Bighting
• "arotrauma @hypobaric+hyperbaric pressureA
• Ioni;ing radiation
• 'lectricity
• #sphy(iation
• >old stress @hypothermiaA
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• eat stress @hyperthermiaA
• Dehydration @due to sweatingA
"iological ha;ards include:
• "acteria
• Jirus
• /ungi
• !old
• "lood$borne pathogens
• Tuberculosis
Ca!a-a! C*a1a',!
In >anada) a;ards are typically categori;ed into one of si( groups:
0. ?afety @moving machinery) working at heights) slippery surfaces) mobile euipment) etc.A
1. 'rgonomic @material handling) environment) work organi;ation) etc.A
6. >hemical #gents
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http://en.wikipedia.org/wiki/Hyperthermiahttp://en.wikipedia.org/wiki/Dehydrationhttp://en.wikipedia.org/wiki/Biological_hazardhttp://en.wikipedia.org/wiki/Bacteriahttp://en.wikipedia.org/wiki/Virushttp://en.wikipedia.org/wiki/Fungihttp://en.wikipedia.org/wiki/Moldhttp://en.wikipedia.org/wiki/Blood-borne_pathogenshttp://en.wikipedia.org/wiki/Tuberculosishttp://en.wikipedia.org/wiki/Hyperthermiahttp://en.wikipedia.org/wiki/Dehydrationhttp://en.wikipedia.org/wiki/Biological_hazardhttp://en.wikipedia.org/wiki/Bacteriahttp://en.wikipedia.org/wiki/Virushttp://en.wikipedia.org/wiki/Fungihttp://en.wikipedia.org/wiki/Moldhttp://en.wikipedia.org/wiki/Blood-borne_pathogenshttp://en.wikipedia.org/wiki/Tuberculosis
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8. "iological #gents
2. hysical #gents@noise) lighting) radiation) etc.A
5. sychosocial @stress) violence) etc.A
Fu'ur -v*,4!'
,ccupational health and safety has come a long way from its beginnings in the heavy industry
sector. It now has an impact on every worker) in every work place) and those charged with
managing health and safety are having more and more tasks added to their portfolio. The most
significant responsibility is environmental protection. The skills reuired to manage occupational
health and safety are compatible with environmental protection) which is why these
responsibilities are so often bolted onto the workplace health and safety professional.
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#a*'%2 '2
,n an international scale) the Gorld ealth ,rgani;ation @G,A and the International Babor
,rgani;ation @IB,A have begun focusing attention on the labor environments in developing
nations with pro&ects such as ealthy >ities. This focus is well$placed) as many developing
countries are caught in a trap. They have fewer resources to invest in ,?) yet because of this)
they must also suffer from increased costs of work$related illnesses and accidents. # 1993
/actsheet from the 'uropean #gency for ?afety and ealth at Gork states:
“>ountries with less developed ,? systems spend a far higher percentage of
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only become more difficult as nanostructures become more comple(. The si;e of the particles
renders most containment and personal protective euipment ineffective. The to(icology values
for macro si;ed industrial substances are rendered inaccurate due to the uniue nature of
nanoparticulate matter. #s nanoparticulate matter decreases in si;e its relative surface area
increases dramatically) increasing any catalytic effect or chemical reactivity substantially versus
the known value for the macro substance. This presents a new set of challenges in the near future
to rethink contemporary measures to safeguard the health and welfare of employees against a
nanoparticulate substance that most conventional controls were not designed to manage.
Celationship to occupational health psychology
,ccupational health psychology @,A) a related discipline) is a relatively new field that
combines elements of occupational health and safety) industrial+organi;ational psychology)
and health psychology. The field is concerned with identifying work$related psychosocial factors
that adversely affect the health of people who work. , is also concerned with developing
54
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ways to effect change in workplaces for the purpose of improving the health of people who work.
/or more detail on ,) see the section on occupational health psychology.
anadian >entre for ,ccupational ealth and ?afety @>anadaA
>ongressional ,ffice of >ompliance @?A
'uropean #gency for ?afety and ealth at Gork @'A
?afe Gork #ustralia @#ustraliaA
ealth and ?afety '(ecutive @KA
ealth for Gork #dvice line for small businesses @KA
Information >enter of ,ccupational ?afety and ealth @IsraelA
Institute of ,ccupational ?afety and ealth P0Q
International Babor,rgani;ation @nited HationsA
K,?#:Korea ,ccupational ?afety and ealth #gency @?outh KoreaA
Hational Institute for ,ccupational ?afety and ealth @?A
Hational Institute of ,ccupational ealth @IndiaA
55
http://en.wikipedia.org/wiki/Occupational_health_psychologyhttp://en.wikipedia.org/wiki/Occupational_health_psychologyhttp://en.wikipedia.org/wiki/Canadian_Centre_for_Occupational_Health_and_Safetyhttp://en.wikipedia.org/w/index.php?title=Congressional_Office_of_Compliance&action=edit&redlink=1http://en.wikipedia.org/wiki/European_Agency_for_Safety_and_Health_at_Workhttp://en.wikipedia.org/wiki/European_Agency_for_Safety_and_Health_at_Workhttp://www.safeworkaustralia.gov.au/sites/http://en.wikipedia.org/wiki/Health_and_Safety_Executivehttp://www.health4work.nhs.uk/http://www.bbt.org.il/http://www.labourdept.gov.lk/http://en.wikipedia.org/wiki/International_Labour_Organisationhttp://en.wikipedia.org/wiki/International_Labour_Organisationhttp://en.wikipedia.org/w/index.php?title=KOSHA:Korea_Occupational_Safety_and_Health_Agency&action=edit&redlink=1http://en.wikipedia.org/wiki/National_Institute_for_Occupational_Safety_and_Healthhttp://www.nioh.org/http://en.wikipedia.org/wiki/Occupational_health_psychologyhttp://en.wikipedia.org/wiki/Canadian_Centre_for_Occupational_Health_and_Safetyhttp://en.wikipedia.org/w/index.php?title=Congressional_Office_of_Compliance&action=edit&redlink=1http://en.wikipedia.org/wiki/European_Agency_for_Safety_and_Health_at_Workhttp://www.safeworkaustralia.gov.au/sites/http://en.wikipedia.org/wiki/Health_and_Safety_Executivehttp://www.health4work.nhs.uk/http://www.bbt.org.il/http://www.labourdept.gov.lk/http://en.wikipedia.org/wiki/International_Labour_Organisationhttp://en.wikipedia.org/w/index.php?title=KOSHA:Korea_Occupational_Safety_and_Health_Agency&action=edit&redlink=1http://en.wikipedia.org/wiki/National_Institute_for_Occupational_Safety_and_Healthhttp://www.nioh.org/
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Hational Institute of ,ccupational ealth @HorwayA
Hational Institute of ,ccupational ?afety and ealth @HI,?
!alaysiaA @!alaysiaA
HI,? >ertification ?dn"hd @HI,? !alaysia ?ubsidiaryA
Hational Institute of ,ccupational ?afety and ealth @?ri BankaA
,ccupational ?afety and ealth #dministration @?A
?afe Gork #ustralia @#ustraliaA
Gork ?afe "> formerly GorkersE >ompensation "oard of "> @G>"A @"ritish
>olumbia) >anadaA
Gorkplace ?afety ealth >ouncil @?ingaporeA
Gorkplace ?afety Insurance "oard @,ntario) >anadaA
Gork?afe Jictoria) #ustralia
Gorkplace ?afety ealth >ouncil) ?ingapore
56
http://en.wikipedia.org/wiki/National_Institute_of_Occupational_Healthhttp://www.niosh.com.my/http://www.niosh.com.my/http://www.ncsb.com.my/http://www.labourdept.gov.lk/lab_Institute_of_Occupational_Safety_and_Health.htmhttp://en.wikipedia.org/wiki/Occupational_Safety_and_Health_Administrationhttp://www.safeworkaustralia.gov.au/http://en.wikipedia.org/w/index.php?title=Work_Safe_BC_formerly_Workers%27_Compensation_Board_of_BC_(WCB)&action=edit&redlink=1http://en.wikipedia.org/wiki/Workplace_Safety_%26_Health_Councilhttp://en.wikipedia.org/wiki/Workplace_Safety_%26_Insurance_Boardhttp://en.wikipedia.org/wiki/WorkSafe_Victoriahttp://en.wikipedia.org/wiki/Workplace_Safety_%26_Health_Councilhttp://en.wikipedia.org/wiki/National_Institute_of_Occupational_Healthhttp://www.niosh.com.my/http://www.niosh.com.my/http://www.ncsb.com.my/http://www.labourdept.gov.lk/lab_Institute_of_Occupational_Safety_and_Health.htmhttp://en.wikipedia.org/wiki/Occupational_Safety_and_Health_Administrationhttp://www.safeworkaustralia.gov.au/http://en.wikipedia.org/w/index.php?title=Work_Safe_BC_formerly_Workers%27_Compensation_Board_of_BC_(WCB)&action=edit&redlink=1http://en.wikipedia.org/wiki/Workplace_Safety_%26_Health_Councilhttp://en.wikipedia.org/wiki/Workplace_Safety_%26_Insurance_Boardhttp://en.wikipedia.org/wiki/WorkSafe_Victoriahttp://en.wikipedia.org/wiki/Workplace_Safety_%26_Health_Council
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La3
ealth and ?afety at Gork #ct @KA
Indonesian #ct Ho.0+0439 about ,ccupational ?afety at Gork 0439 @IndonesiaA
,ccupational ?afety and ealth #ct @?A
,ccupational ealth and ?afety #ct 0440 @#ustraliaA
,ccupational ?afety and ealth #ct 0448 @!alaysiaA
Timeline of ma&or .?. environmental and occupational health regulation
Gorkplace ?afety and ealth #ct @?ingaporeA
La3u'
>astillo v. >ase /arms of ,hio
R*a'- 1*-
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>onstruction safety
'nvironmental ealth
'nvironment) ealth and ?afety
'pidemiology
'rgonomics) articipatory 'rgonomics
a;ard analysis
a;ard prevention
a;op
Industrial hygiene
Industrial engineering
Infection control
!ine safety
,ccupational health psychology
rocess ?afety !anagement
sychology
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ublic health
?afety engineering
To(icology
W,r
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I?, 4875 $ I?, 4873
I?, 00980
I?, 00038
I?, 08990
I?, 02191
I?, 02353
I?, 05093
I?, 05199
I?, 05391
I?, 05389
I?, 03366 $ I?, 03368
I?, 03363
I?, 19221
!? 0311 @!alaysia ?tandardA
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E4*,2r= %a*'% a!- a1'2 r,!/*'
'mployers have responsibilities for the health and safety of their employees. They are also
responsible for any visitors to their premises such as customers) suppliers and the general public.
/ind out more about your employerEs duty of care.
T% #a*'% a!- Sa1'2 a' W,r< A'
The ealth and ?afety at Gork #ct 0438 is the primary piece of legislation covering work$
related health and safety in the nited Kingdom. It sets out a lot of your employerRs
responsibilities for your health and safety at work.
The ealth and ?afety '(ecutive is responsible for enforcing health and safety at work.
R< a4!'
%our employer has a Eduty of careE to look after) as far as possible) your health) safety and welfare
while you are at work. They should start with a risk assessment to spot possible health and safety
ha;ards. They have to appoint a Ecompetent personE with health and safety responsibilities. This is
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usually one of the owners in smaller firms) or a member of staff trained in health and safety in
larger businesses.
"usinesses employing five or more people
/or businesses employing five or more people) there must also be:
• an official record of what the assessment finds @your employer has to put plans in place
to deal with the risksA
• a formal health and safety policy) including arrangements to protect your health and
safety @you should be told what these areA
The employerEs duty of care in practice
#ll employers) whatever the si;e of the business) must:
• make the workplace safe
• prevent risks to health
• ensure that plant and machinery is safe to use) and that safe working practices are set up
• make sure that all materials are handled) stored and used safely
• provide adeuate first aid facilities
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• tell you about any potential ha;ards from the work you do) chemicals and substances
used by the firm) and give you information) training and supervision as needed
• set up emergency plans
• make sure that ventilation) temperature) lighting) and toilet) washing and rest facilities all
meet health) safety and welfare reuirements
• check that the right work euipment is provided and is properly used and regularly
maintained
• prevent or control e(posure to substances that may damage your health
• take precautions against the risks caused by flammable or e(plosive ha;ards) electrical
euipment) noise and radiation
• avoid potentially dangerous work involving manual handling and if it canEt be avoided)
take precautions to reduce the risk of in&ury
• provide health supervision as needed
• provide protective clothing or euipment free of charge if risks canEt be removed or
adeuately controlled by any other means
• ensure that the right warning signs are provided and looked after
• report certain accidents) in&uries) diseases and dangerous occurrences to either the ealth
and ?afety '(ecutive @?'A or the local authority) depending on the type of business
!aking the workplace safe and healthy
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?o that the work premises provide a safe and healthy place to work) your employer should:
•make sure that workplaces are properly ventilated) with clean and fresh air
• keep temperatures at a comfortable level $ a minimum of 06 degrees > where the work
involves physical activity or 05 degrees > for EsedentaryE workplaces e.g. offices but
thereEs no ma(imum limit
• light premises so that employees can work and move about safely
• keep the workplace and euipment clean
• ensure that workrooms are big enough to allow easy movement with at least 00 cubic
meters per person
• provide workstations to suit the employees and the work
• keep the workplace and euipment in good working order
• make floors) walkways) stairs) roadways etc safe to use
• protect people from falling from height or into dangerous substances
• store things so they are unlikely to fall and cause in&uries
• fit open able windows) doors and gates with safety devices if needed
• provide suitable washing facilities and clean drinking water
•
if necessary) provide somewhere for employees to get changed and to store their own
clothes
• set aside areas for rest breaks and to eat meals) including suitable facilities for pregnant
women and nursing mothers. Bet employees take appropriate rest breaks and their correct
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holiday entitlement make sure that employees who work alone) or off$site) can do so
safely and healthily
L4'a',!
• The analysis and findings of the sample are representative of the population and may not
be altogether accurate as we have not been able to collect the data of all the employees
who have left the >ompany @due to loss of data due to teething problems of the on$line
system) some of the forms being misplaced etcA.
• It is also possible that employees may not give their actual viewpoint as they may not
wish to burn bridges as they leave. !ost of the companies conduct an antecedent check
and the employees may fear retribution in case they give a negative feedback. It has also
been observed that employees may discuss their views off the record but do not wish to
put the same in writing.
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C#APTER6V
IMPORTANCEOF T#E STUDY
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IMPORTANCE OF T#E STUDY
To meet challenging demand of the business environment) focus of the hr
policies is on change of the employees Vmind setR.
Ce$ engineering and re$ deployment for ma(imi;ing utili;ation of C potential.
To build an upgrade competency through virtual learning ) opportunities growth
and providing challenges in the &ob.
Ce$ strengthening mutual faith ) trust and respect.
Including a spirit of learning and en&oying the challenges.
Developing the human resources through virtual learning ) providing
opportunities for growth ) inculcating involvement and e(posure to
benchmarking in performance.
The work involved in formulating policies reuires that the management give
deep thought to the basic needs of both the organi;ation and the employees.
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C#APTER6VI
RESEARC#
MET#ODOLOGY
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RESEARC# MET#ODOLOGY
Cesearch !ethodology is a systematic of discovering new facts or verifying old their ?euence)
inter$relationship) casual e(planation and the natural laws which govern them. Cesearch
!ethodology is original contribution to the e(isting knowledge making for its advancement. It is
the purist of truth with the help of study. ,bservation) comparison and e(periment. In short also
covers the systematic method of finding solution to a problem in research. It also covers the
systematic approach concerning generali;ation and the foundation of the theory. Different stages
involved in research consists of enacting the problem) formulating a hypothesis) collecting the
facts or data) analy;ing the facts and reaching certain conclusion either in the form of solution
towards the concerned problem or in generali;ation for some theoretical formulation. In
Cesearch !ethodology mainly data plays an important role.
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RESEARC# APPROAC#
The term research is defined as the systemic methods consisting of identification of problem)
formulating a hypothesis) collection the facts or data analysis of facts reaching certain
conclusion either in the form of solutions towards the concerned problems or in certain
generali;ation for some theoretical formulation.
It may also be defined as systematic design) collection) and analysis reporting of data
findings with respect to a particular market situation facing a company.
The purpose of research is to discover answers to uestions through the application of scientific
procedures. The main aim of research is to unravel the truth which is hidden and which has not
been discovered as yet. Cesearch means search for knowledge. Increased account of research
makes progress possible. Cesearch has its special significance in solving the various operational
planning problems of business marketing.
Bogical and systemati;ed applications of the fundamental of science to the general and overall
uestion of a study) and scientific techniues which provide precise tools) specific procedure and
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technical) rather than philosophical means for getting and ordering the data prior to their logical
and manipulation.
TYPES OF RESEARC#
#pplied Cesearch
It is undertaken with the aim of uncovering data to solve an e(isting problem the driving force of this
research is finding solution to a problem. #pplied research aims at application of science to a singular
situation
The researcher has used the following research approach.
0. roblem oriented research It is concerned with a class of issues or problems
in which several firms may be interested. Cesearch of these type is usually concerned
with a conceptual as aspects but a oriented towards applied problems
1. Descriptive research # descriptive study may be simple or comple(. It determines
how) what) when) where and how of a topic. It is concern with describing the
characteristic
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6. '(ploratory Cesearch Ghen the purpose of research is to gain familiarity with a
phenomenon or acuire new insights into it in order to format a more precise problem or
develop hypothesis) e(ploratory studies come in handy.
8. '(perimental Cesearch #lthough it is primarily possible in areas of physical
sciences with happens to be too general or to specific a hypothesis cannot be formulated.
2. Therefore a need for an e(ploratory research is felt to gain e(perience that will be helpful
is formulating relevant hypothesis for more definite investigation
The following are the three approaches to the e(ploratory studies
@iA ?urvey of Biterature
@iiA '(perience survey
@iiiA >ase study
elp of hypothesis may also be carried out a social science if such research enables us to
uantify the findings) to apply the statistical and mathematically tools and to measure the results
thus uantified. It is also classified under conclusive research
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2. Nuantitative versus Nualitative Nualitative research is based on measurement uantity
or amount. It is applicable to phenomenon that can be e(pressed in term of uantity. Nualitative
research) on the other hand is concerned with ualitative phenomenon that is phenomenon
related to or involving uality or kind. /or instance) when we are interested in investigating the
reasons for human behavior @i.e. why people think or do certain thingsA) we uite often talks of
motivation research as an important type of ualitative research .other techniues of such
research are word association test) story completion and similar other pro&ective techniue
5. >onceptual versus 'mpirical $ It is related to some abstract ideas or theory. It is generally
use by philosophers and thinkers to develop new concepts or to re interpret e(isting ones. ,n the
other hand) empirical research relies on observation alone) often without due regards for system
and theory. It is data based research.
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RESEARC# DESIGN
0. roblem Definition
1. Cesearch lan
?ampling plan.
Data >ollection !ethods.
/ield Gork.
#nalysis Interpretation.
Cesearch Design is the first step in the research process. # research design is purely and simply
the framework or plan for the study that guides the collection and analysis of data. It is the blue
print that is followed in completing the study. It is a basic framework) which provides guidelines
for the rest of research process by specifying the methods for data collection and data analysis.
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The research pro&ect carried out is '(ploratory in nature. '(ploratory research is taken in order
to obtain the proper definition of problem at hand.
Cesearch design is divided into the following parts:
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The formulation of problem is done after deciding the nature of research design. It is the first
foremost step in any research process is the definition of the problem chosen for investigation in
a clear and concise manner.
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#fter formulating the research problem an efficient prepared so that it yields the desired results
with minimal e(penditure of effort) time money. The information needed in the pro&ect could
only be provided by companies.
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?#!BIH< !'T,D #HD ?#!B'
SAMPLING PLAN
#ll the items under the consideration in any field of enuiry constitute a universe or population.
The unit selected from the population constitutes the research sample. /or the purpose of present
study the sample was selected through simple random sampling @lottery methodA .The
respondents were then contacted for the collection of responses. /or the collection of primary
data the researcher has used uestionnaire as a tool) the collected data was than tabulated and
analy;ed with the help of the percentage method and !s '(cel package. This is then presented
and interpreted to drive findings and recommend suggestions.
DATA> ITS TYPE AND COLLECTION
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rimary data can be collected in various ways: through observation) focused group) surveys)
behavioral data) and e(periments. During this research data have been collected using survey
method. ?urvey method is best suited for descriptive research. >ompanies undertake surveys to
learn about peopleRs knowledge) beliefs) preferences) and satisfaction) and to measure these
magnitudes in the general population.
DATA COLLECTION
There are two important sources of collection of data:
>ensus data
?ample data
The Data is divided into 1 parts:
a. rimary Data
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/. ?econdary Data
Pr4ar2 Da'a is the data) which is collected directly by direct personal interview) indirect oral
investigation) information received through local agents drafting a schedule) drafting a
uestionnaire.
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Nuestionnaire
Interviews
Telephone
,bservation method
?chedules
S,!-ar2 Da'a is the data) which is collected from the various books) maga;ine and
!aterial)reports etc. The data which is stored in the organi;ation and provide by the C people
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are also secondary data. The various information is taken out regarding that ?ub&ect as well other
sub&ect from various sources and stored.
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Internal secondary data
'(ternal secondary data
MET#OD