"To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016

Page 1 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/1.jpg' width='140' height='200' /> 1

Page 2 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/2.jpg' width='140' height='200' /> Churn is the enemy of growth

Page 3 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/3.jpg' width='140' height='200' /> 3

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Page 5 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/5.jpg' width='140' height='200' /> 5

Page 6 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/6.jpg' width='140' height='200' /> 6

Page 7 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/7.jpg' width='140' height='200' /> 7

Page 8 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=8' data-page='8' class='cut-thumb lazyload' alt='Page 8: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/8.jpg' width='140' height='200' /> Reclaim the customer

conversation

Understandhow customers

engage withyour brand

Know whatyour company

stands for

Page 9 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=9' data-page='9' class='cut-thumb lazyload' alt='Page 9: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/9.jpg' width='140' height='200' /> Page 10 <img data-url='document/to-have-and-to-hold-reduce-customer-churn-by-building-more-authentic-relationships.html?page=10' data-page='10' class='cut-thumb lazyload' alt='Page 10: "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070522/58eea5bf1a28ab4f208b4633/html5/thumbnails/10.jpg' width='140' height='200' /> 10

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"To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North 2016

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