TIPT Application Form · Web viewTelstra IP TelephonyApplication Form Send a signed and completed copy to your Telstra Representative. For further assistance please contact your Telstra

Telstra IP TelephonyApplication Form

Send a signed and completed copy to your Telstra Representative.

For further assistance please contact your Telstra Representative.

Company Name is the legal entity under which the service will be registered. In this Application Form, references to "you", "I" or “us” refer to the Company.

ACN / ABN is Australian Company Number or Australian Business Number.

Trading / Business Name is not a legal entity but is the name under which your business trades.

Contact Name is the person representing the Customer for billing and contract administration.

Technical Contact Name is the person representing the Customer who is responsible for the technical aspects of the service.

You must notify Telstra of any changes to your Contact Details.

CUSTOMER DETAILS

Company Name

ACN or ABN

Registered Address

Trading / Business Name

Contact Details

Contact Name

Contact Details Ph (wk): Ph (mb):

Fax:

Email:

Technical Contact Details

Contact Name


Fax:

Email:

CUSTOMER REQUIRED DATEI would like my Telstra IP Telephony service connected by: Please note that Telstra cannot make a firm commitment to connect your Telstra IP Telephony service by the Customer Required Date. Please see Our Customer Terms for further details.

Please indicate whether you require a new Telstra Account or have an existing Telstra Account.

If you have an existing Telstra Account, you may include a Billing Reference ID. This should be 16 alphanumeric characters in length and will identify bills for your service if the same Account No. is used for multiple services.

BILLING DETAILS

New Account OR Bill Services to existing Account

For New Accounts, please specify the address you want your bill sent to and bill frequency:

Billing Address

Bill Frequency Monthly Quarterly

If you have an existing Telstra Account, please specify your Account / Full National Number (FNN), Billing Reference ID and Billing Aggregator No (if applicable):

Existing Account No. / FNN

Billing Reference ID

Billing Aggregator No.

10295628_1

Service Start Date is the date we begin to provide the Service or Equipment to you. We will notify you of this date in advance.

Service Term begins on the Service Start Date and continues for the Term and any Additional Period and then continues on a month to month basis until terminated by either party, giving the other 30 days prior written notice.

SERVICE TERMTerm:

Telstra IP Telephony service with Purchase Equipment (and Telstra Managed Voice Service if relevant)

Telstra IP Telephony service with Rental Equipment

12 months 24 months 36 months

48 months 60 months

36 months 48 months

60 months

(Please note: if you choose to rent equipment for your Telstra IP Telephony service from Telstra, you must have your Telstra IP Telephony service for a minimum of 36 months and rent the equipment and pay the agreed rent to us for a minimum of 36 months).

If you wish to take up any additional Telstra IP Telephony services or rent any additional Equipment during the Term you must apply for that equipment/services using our standard application form. You must take any additional equipment or service for a term which is the same length of time as the Term selected in this application form (“Additional Period”).

Unauthorised access to the Voice Portal

There have been instances of unauthorised access to customers’ Voice Portals in circumstances where customers have reset the Voice Portal password to a password that has low security e.g. Customer 1234.

You acknowledge and agree that:

a. if you reset your Voice Portal password, you will reset it to a password that has high security;

b. you must pay Telstra for all use of the Service, whether or not the use is authorised; and

c. where you have reset a password, you must pay to Telstra any cost or loss that it incurs in connection with unauthorised access to the Service.

UNAUTHORISED ACCESS TO VOICE PORTALImportant See the notification and terms in the column on the left.

Note: certain limitations, such as quality of voice, video and available features, apply to Telstra IP Telephony services using Business Access Services.

Please refer to the Telstra IP Telephony section of Our Customer Terms for further information about the limitations that may apply to your Telstra IP Telephony

SERVICE REQUIREMENTS

Compatible access services

You must have one of the following compatible Telstra services to access your Telstra IP Telephony service:

Telstra IP TelephonyUpdated 10/12/2018

Telstra Corporation LimitedABN 33 051 775 556

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service when using a Business Access Services.

You have to choose, obtain and maintain your access service separately. If you change your access service, then such change will be subject to the terms and conditions of that access service (including an early termination charges).

Your account executive can supply you with a list of compatible equipment (on request).

The TIPT Clients include Call Centre Agent client and Call Centre Supervisor client and MiReception.

Category Eligible Access Services

Enterprise Access Services Business IP EthernetBusiness IP Ethernet over nbnTM (FTTP, FTTN & FTTB)**Business IP Frame RelayBusiness IP Ethernet LiteConnect IP EthernetConnect IP Ethernet over nbnTM (FTTP, FTTN & FTTB)**Connect IP Frame RelayConnect IP Ethernet LiteIP MAN (or Government Wideband IP - GWIP)

Business Access Services (BAS)

Telstra Connect IP ADSLTelstra Connect IP Broadband (NBN) (FTTP, FTTN, FTTB & Fixed Wireless)**Telstra Connect IP Mobile PrimaryTelstra Business IP ADSLTelstra Business IP Broadband (NBN) (FTTP, FTTN, FTTB & Fixed Wireless)**Iterra IP

Internet Access Services (IAS)

Any internet access service provided by us (such as Telstra Internet Direct or Telstra Business Broadband) or by a third party.

** Only available where NBN is available

Have you applied for or do you have a compatible access service?

Yes No

If ‘Yes’, you will need to supply us with certain details about your compatible access service (we will let you know how you do this when we process this application form).

If ‘No’, you must apply for one of the above compatible access services prior to or at the same time you submit this application form. Please contact your Telstra Representative for further information.

Limitations of the TIPT Service when used on a Business Access Service or Internet Access Service

By using Telstra IP Telephony service over BAS or IAS, you acknowledge and understand the terms and limitations of having TIPT over BAS or IAS, including that voice quality will be affected at times.

Voice Quality for TIPT Customers using BAS or IAS: You should be aware that temporary interruptions and packet loss may occur from time to time on BAS and IAS, which are subject to variable delay and data throughput rates, and which will directly affect the availability and quality of your Telstra IP Telephony service. You should also be aware that we are not able to prevent these from occurring on your Telstra IP Telephony service when used in conjunction with a Business Access or Internet Access Service and that this may result in call disconnection, corrupt audio or video calls or delayed audio calls.

Maintenance for TIPT Customers using BAS or IAS: While we provide maintenance services for TIPT customers using BAS or IAS, you acknowledge that we cannot provide the same level of service as we provide for TIPT customers using Enterprise Access Services.

We will use all possible care to test and examine your service for faults, however we cannot remedy issues caused by underlying network contention. You acknowledge that we cannot extensively assure your TIPT service and equipment over a Business Access or Internet Access Service.

Concurrent Calls for TIPT Customers using BASor IAS: The maximum number of concurrent calls at Telstra Business Broadband site based on ADSL s is three (3). The maximum number of concurrent calls at a Telstra nbn site is ten (10). The maximum number of concurrent calls available at any site will be determined in part by the capacity of your router or switch.



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Features for TIPT Customers using BAS or IAS: For TIPT customers accessing the TIPT service from Business Access or Internet Access Services, the following features are not currently available:

TIPT Call Centre MiReception Enterprise Administrator (Customer Group Administrator is available)

Equipment for TIPT Customers using BAS or IAS: For TIPT customers accessing the TIPT service from Business Access or Internet Access Services, the list of available handset equipment is currently limited to the following:

Polycom VVX601 Polycom VVX501 Polycom VVX411 Polycom VVX301 Polycom VVX201 Polycom VVX101 OneAccess 2 Port IAD OneAccess 8 Port IAD

DECT handsets, Conferencing Phones, and Video Conferencing equipment are not currently available for use by customers connecting to TIPT over the Internet using Business Access or Internet Access Services.

Using Telstra IP Telephony

You may choose to use your Telstra IP Telephony service with handset or IAD equipment, soft clients (Telstra Business Connect and TIPT with Liberate), or a combination of equipment and soft clients.

Compatible equipment

If you choose to use handset or IAD equipment with your Telstra IP Telephony service, you must have compatible handset or IAD equipment. You can purchase or rent compatible equipment (excluding compatible headsets) from Telstra. You can purchase compatible headsets from Telstra. If you do not wish to purchase or rent equipment from Telstra for your Telstra IP Telephony service, you must have your own compatible equipment, approved by us. You will need to supply us with certain details about your compatible equipment if you wish to use your own equipment with your Telstra IP Telephony service.

Minimum Requirements for TIPT Clients

There are minimum system hardware and software specifications for the Telstra IP Telephony clients (which may change from time to time), which you must meet which are available at http://www.telstraenterprise.com/support/TIPTresources/Pages/SystemRequirements.aspx

What is Telstra IP Telephony?

Telstra IP Telephony is a scalable open standards solution that allows you to make and receive telephone voice calls.

Feature Packages

You must select one or more Regular User Feature Packages for your Telstra IP Telephony service.

You may also select one or more Optional User Feature Packages or Optional Group Feature Packages.

Features not currently available to TIPT users connecting over the internet are: Call Centre; MiReception.

SERVICE DETAILS

Feature Packages

Please select the type and quantity of feature packages you would like with your Telstra IP Telephony service (Please note: there is a $50.00 (excl. GST) establishment fee for each feature package you select).

Categories of Feature Packages

Feature Packages Number of Feature Packages

Monthly fee (for each feature package selected) (excl. GST) –

12 to 36 month term

48 month term

60 month term



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http://www.telstraenterprise.com/support/TIPTresources/Pages/SystemRequirements.aspx

Telstra Business Connect is the TIPT Soft Client for calling and call management. It is a feature that is included in the price of the TIPT Standard and Executive Packs.

Regular User Feature Packages

Basic Pack $8.00 $7.44 $6.88

Standard Pack

(Includes soft client Telstra Business Connect)

$14.00 $13.02 $12.04

Executive Pack

(Includes soft client Telstra Business Connect)

$22.00 $20.46 $18.92

Hoteling/ Hot Desking Pack

$7.00

Optional User Feature Packages

Remote Office $5.00

Voice Portal $4.00


N-Way Calling $5.00

Web Attendant Console

$50.00

miReception Console

(Not Applicable for TIPT over the Internet)

$150.00

Call Centre Agent client


$25.00

Call Centre Supervisor client


$50.00

Call Centre Premium Agent


$50.00

Call Centre Premium Supervisor


$75.00

Call Centre Wallboard


$35.00

Virtual Meeting Room Service – Personal 8

$22.00

Virtual Meeting Room Service – Group 20

$40.00



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Optional Group

Virtual Meeting Room Service – Conference 50

$80.00

Group Conferencing (audio only)

$5.00

You do not need to buy or rent equipment to use the TIPT service. You may use TIPT with the soft client’s Business Connect or Liberate.

If you do not have your own compatible equipment for your Telstra IP Telephony service, you can purchase or rent equipment from Telstra at the prices set out in the table on the right.

Note: Video endpoints are not recommended for use with a Business Access Service.

Note: The following handsets are not currently available for use at a TIPT site with Telstra Business Broadband or Telstra nbn access:

DECT handsets; Huawei 8950, Polycom VVX1500, Polycom IP and TRIO series conferencing phones.

Note: The Polycom VVX models 600, 500, 410, and 300 have recently received a firmware update and have been re-released as the VVX 601, 501, 411 and 301. The newer model designations are the same form factor and features as the older models. Telstra is maintaining the price for the new models at the same price as the older models. All models are covered by TIPT support and warranty for the full term of a TIPT contract.

Note: Handsets are enabled for Power over Ethernet (PoE). If you do not have a PoE switch you must also purchase a suitable power pack for each handset.

The Polycom Trio 8800 conference phone may send and receive video calls with other Trio units, video-equipped VVX units, and GS units if it is paired with the “Polycom Trio Visual+ Collaboration Kit for Trio” (this

EQUIPMENT RENTAL OR PURCHASEIf you would like to rent or purchase equipment for your Telstra IP Telephony service from Telstra, please indicate the number of items of each type of equipment below that you would like to rent or purchase.

Equipment Number of items you would like to rent

Rental price (per item per month) (excl. GST)

Purchase Quantity

Purchase price (per item) (excl. GST)36 month

term48 month term

60 month term

Handsets

Huawei 8950


$26.07 $20.67 $17.46 $785.00

Polycom VVX601

$14.00 $11.00 $9.40 $419.00

Polycom VVX501

$11.00 $8.70 $7.40 $329.00

Polycom VVX411

$9.30 $7.40 $6.30 $279.00

Polycom VVX301

$6.30 $5.00 $4.30 $189.00

Polycom VVX201

$4.50 $3.60 $3.00 $134.00

Polycom VVX101

$3.40 $2.70 $2.30 $100.00

Conference Phones (Not Applicable for TIPT over Internet (BAS or IAS Services)

Polycom RealPresence Trio 8800


$58.00 $46.00 $38.90 $1745.48

Polycom SoundStation IP7000


$42.60 $33.80 $28.50 $1281.00

Polycom $29.70 $23.50 $19.80 $891.00



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item can be selected separately in the “Accessories” section). The Trio 8800 is not suitable for use with data sharing on TIPT and where this is regularly required you may wish to use a TIPT VMR.

SoundStation IP6000


Polycom SoundStation IP5000


$19.00 $15.10 $12.80 $571.00

Integrated Access Devices

One Access 2 fxs 2 Port IAD

$10.60 $8.40 $7.10 $317.69


$14.90 $11.80 $10.00 $450.00



$50.80 $40.25 $34.00 $1528.00

Accessories

Polycom VVX Expansion Module ( Coloured)

$11.70 $9.30 $7.80 $349.65

Polycom VVX Expansion Module ( Paper)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$163.17

Polycom SoundStation IP7000 External Microphones

$16.00 $12.70 $10.70

$480.00

Polycom SoundStation IP7000 Multi-Interface to Daisy

$10.80 $8.60 $7.30

$324.00

Polycom SoundStation IP7000 Console Interconnect Cable (This cable joins 2 x IP7000 devices)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$46.63

Polycom SoundStation IP6000 External Microphones

$16.00 $12.70 $10.70

$480.00



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Polycom Wallmount Bracket for VVX300/410/500/600 (Pack of 5)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$62.16

Polycom VVX Camera for VVX 500/501 600/601 Phones (USB)

$3.60 $2.90 $2.40 $107.00

Polycom RealPresence Trio 8800 external Microphone Accessory (Expansion Microphone kit for RealPresence Trio 8800. Incl. two expansion microphones and two 2.1m/7ft cables.)

$15.70 $12.40 $10.50 $470.00

Polycom Trio Visual+ Collaboration Kit for Trio (includes Visual+; Logitech 930e camera. Does not include Trio 8800)

$37.60 $29.80 $25.20 $1205.00

Polycom Cables (2) for SSIP7000 Ex MIc Kit, 7.6M (these cables join expansion mics to 1 x IP7000 device)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$46.63

Polycom Wallmount Kit IP450

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$25.97

Power Packs

Polycom Power Supply for VVX 301/311/401/411/501/601. 1-pack, 48V, 0.52A.

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$45.93

Polycom Power Supply for VVX 100 and 200 Series. 5-pack, 12V,

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$114.80



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Managed Voice Services is

0.5A.

Polycom SoundStation IP7000 Power Pack (1 pack)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$165.95

Polycom SoundStation IP6000 Power Pack (1)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$169.39

Polycom VVX 1500/ SoundPoint IP560/IP670/IP560/VVX500/VVX600 power pack (5 pack)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$170.95

Polycom VVX 1500/ SoundPoint IP560/IP670/IP560/VVX500/VVX600 power pack (1 pack)

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$44.49

Polycom AC Power Pack - RealPresence Trio8800 and Visual+

Not Applicable

Not Applicable

Not Applicable

Not Applicable

$170.95

Standard Wireless Solution - Panasonic DECT. (Not yet available for TIPT over the Internet – Business Access Services or Internet Access Services)

DECT Basestation

Panasonic KX-TGP600ALG SIP Cordless Phone Base

$2.90 $2.30 $1.90 $85.00

DECT Repeater

Panasonic A406 Wireless Repeater

$9.07 $7.19 $6.08 $273.11

DECT Handsets

Panasonic KX-TPA60ALB Standard Cordless Handset

$2.60 $2.10 $1.60 $76.00

Panasonic KX-UDT131AL

$11.10 $8.80 7.40 $331.00



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no longer available for new customers. For information about Integrated Service Management please speak to your Telstra account manager

Tough SIP-DECT PS (“Rugged Handset”)

Panasonic KX-UDT121AL Slim and Light SIP-DECT PS (“Compact Handset”)

$8.20 $6.50 $5.50 $244.00

Panasonic KX-TPA65ALB Wireless Desk Phone (“Desktop Phone”)

$6.12 $4.85 $4.10 $184.23

If you have requested rental or purchased equipment above or to purchase headset equipment below, please indicate the contact details of the person who will take delivery of your equipment

Please tick here and do not complete the details below, if the contact details are the same as your Technical Contact details

Contact Name


Fax:

Email:

EQUIPMENT MAINTENANCE With the exception of any custom equipment not included in this application form, equipment maintenance is included in the price of rental and purchased equipment at no additional charge.

Maintenance for TIPT Customers using Business Access Services and Internet Access Services: While we provide maintenance services for TIPT customers using BAS and IAS, you acknowledge that we cannot provide the same level of service as we provide for TIPT customers using Enterprise Access Services

We will use all possible care to test and examine your service for faults, however we cannot remedy issues caused by underlying network contention. You acknowledge that we cannot extensively assure your TIPT service and equipment over a BAS or IAS.

You must have a Telstra IP Telephony Service to be eligible to purchase headsets and headset accessories from us.

The headsets can only be used with certain compatible equipment. Your account executive can provide you with details of compatible equipment on request.

Telstra recommends that a

HEADSETS AND HEADSET ACCESSORIESIf you would like to purchase headsets and headset accessories for your Telstra IP Telephony service from Telstra, please indicate the number of items of each type of headset and headset accessory below that you would like to purchase.

Headset (UC)Purchase Qty

Purchase price (per item) (ex GST)

Jabra Evolve 40 Mono USB Headset $113.33

Jabra Evolve 40 Stereo USB Headset $122.67



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compatible noise limiting amplifier for acoustic protection is used in conjunction with your headset.

Plantronics Blackwire 315, Mono Headset USB and 3.5mm $67.77

Plantronics Blackwire 325, Stereo Headset USB and 3.5mm

$72.61

Sennheiser SC 230 USB CTRL II Wide Band Monaural headset with Noise Cancelling mic - built-in USB interface, with call control, mute and call lights

$102.24

Sennheiser SC 230 USB Wide Band Monaural headset with Noise Cancelling mic - built-in USB interface, no call control

$92.01

Sennheiser SC 260 USB CTRL II Wide Band Binaural headset with Noise Cancelling mic - built-in USB interface, with call control, mute and call lights

$122.69

Sennheiser SC 260 USB Wide Band Binaural headset with Noise Cancelling mic - built-in USB interface, no call control

$115.88

Sennheiser SC 30 USB CTRL Monaural Wideband Office headset, integrated call control, USB

$54.51

Sennheiser SC 60 USB CTRL Binaural Wideband Office headset, integrated call control, USB connect

$61.33

Sennheiser SC 630 Premium Monaural headset, ultra noise cancelling mic, Wideband, very strong and comfortable, with integrated USB and Call Control.

$190.88

Sennheiser SC 660 USB CTRL Binaural headset, ultra noise cancelling mic, Wideband

$238.60

Headset (Contact Centre)Purchase Qty


Jabra BIZ GN 1500 Duo Corded Headset $103.07

Jabra BIZ GN 1500 Duo Corded Headset with Curly Cord $125.73

Jabra BIZ GN 1500 Mono Corded Headset $88.93

Jabra BIZ GN 1500 Mono Corded Headset with Curly Cord $111.60

Jabra BIZ GN 2300 Duo Corded Headset $136.00

Jabra BIZ GN 2300 Duo Corded Headset with Curly Cord $158.67

Jabra BIZ GN 2300 Mono Corded Headset $114.67

Jabra BIZ GN 2300 Mono Corded Headset with Curly Cord $137.33

Jabra BIZ GN 2400 II Duo - Ultra Noise Cancelling Corded Headset

$205.33

Jabra BIZ GN 2400 II Duo - UNC Corded Headset with Curly Cord

$228.00

Jabra BIZ GN 2400 Mono 3-1 Corded Headset $196.00

Jabra BIZ GN 2400 Mono 3-1 Corded Headset with Curly Cord

$218.67



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Plantronics HW510 and U10-P cable $82.76



Polaris Soundpro Wideband Noise-cancelling Binaural Corded Headset

$102.67

Polaris Soundpro Wideband Noise-cancelling Monaural Corded Headset

$89.33

Polaris Soundshield Wireless Headset $486.67

Polaris Soundshield-optimised Jabra BIZ 2300 Binaural Headset with Soundshield 4G Acoustic Protection device

$493.33

Polaris Soundshield-optimised Jabra BIZ 2300 Monaural Headset with Soundshield 4G Acoustic Protection device

$480.00

Sennheiser CC 515 IP Monaural, wideband headset w. Extra large ear caps. Wideband, Ultra Noise Cancelling mic

$136.33

Sennheiser CC 515 Over the head, monaural headset with extra-large ear cap, Ultra Noise Cancelling mic

$136.33

Sennheiser CC 550 IP Binaural, wideband headset w. Extra large ear caps. Wideband, Ultra Noise Cancelling mic

$170.43

Sennheiser CC550 Over the head, binaural headset with extra-large ear caps, Ultra Noise Cancelling mic

$170.43

Headset (DECT Wireless)Purchase Qty


Jabra ENGAGE 65 Duo

$431.33

Jabra ENGAGE 65 Mono

$406.67

Jabra ENGAGE 75 Duo

$626.40

Jabra ENGAGE 75 Mono

$570.67

Jabra PRO 920 Binaural Wireless Headset

$249.33

Jabra PRO 920 Monaural Wireless Headset

$236.00



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Jabra PRO 930 USB Binaural Wireless Headset

$241.33

Jabra PRO 930 USB Monaural Wireless Headset

$248.00

Plantronics Savi W440, USB Dongle, DECT Headset

$229.56

Plantronics Savi W445 Headset, USB Dongle, DECT

$270.15

Plantronics Savi W720 3-in-1 (PC/Phone/Mob),

$329.49

Plantronics Savi W740 Headset, Deskphone/PC/Mobile, DECT

$331.84

Plantronics Savi W745 3-IN-1 (PC/Phone/Mob), DECT

$351.36

Sennheiser D10 Phone: DECT wireless headset and base - up to 12 hours' talk time, noise cancelling mic, convertible headset. USB port for firmware upgrade, 55 metres range. Short charge time.

$238.60

Sennheiser D10 USB: DECT wireless headset and base for soft phone/PC use. Up to 12 hours talk time, Noise cancelling mic, convertible headset, base ringer, 55 metres range, short charge time.

$238.60

Sennheiser DW Office - DECT Wireless Office headset with base station, for desk phone and PC, convertible (headband or earhook)

$332.00

Sennheiser DW Office - DECT Wireless Office headset with base station, for USB PC, no phone port, convertible (headband or earhook)

$272.69

Sennheiser DW Pro 1 - DECT Monaural Wireless Office headset with base station, for USB PC, no phone port, adjustable mic arm + Ultra Noise Cancelling Mic

$272.69

Sennheiser DW Pro 2 - DECT Binaural Wireless Office headset with base station, for desk phone and PC, adjustable mic arm + Ultra Noise Cancelling Mic

$368.15

Headsets (Bluetooth) Purchase Qty Price (Ex-GST)

Jabra Evolve 65 Mono Bluetooth Headset

$214.67

Jabra Evolve 65 Stereo Bluetooth Headset

$222.67

Jabra Motion Bluetooth Headset

$200.00



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Jabra Motion Office Bluetooth Headset

$389.33

Jabra Stealth Bluetooth Headset

$149.33

Plantronics Voyager Edge UC B255 Bluetooth Headset System

$163.97

Plantronics Voyager Focus B825 Stereo Bluetooth with Active Noise Cancelling

$234.24

Plantronics Voyager Legend UC B235

$163.97

Sennheiser MB PRO 1 UC Mobile Business Professional Bluetooth 4.0 headset, monaural

$237.95

Sennheiser MB PRO 2 UC Mobile Business Professional Bluetooth 4.0 headset, binaural

$210.68

Sennheiser Presence UC Bluetooth Headset for Mobile and Office applications

$190.23

Headset AccessoriesPurchase Qty

Price Ex-GST

Jabra Neckband for Jabra PRO Wireless Headsets $28.27

Jabra Ear hooks for Jabra PRO Wireless Headsets 2Pack $28.27

Jabra Headband for Jabra PRO 900 series Wireless Headsets

$28.27

Jabra Headband for Jabra PRO 9400 series Wireless Headsets

$18.93

Jabra Link 14201-17 EHS Adaptor for Polycom IP series and VVX1500

$43.60

Jabra Smart Headset Curly Cord with RJ11 for Jabra Corded Headsets

$25.33

Jabra Spare Headset for Polaris Wireless Headsets

$194.67

Plantronics APP-51 EHS (For Savi, CS500, B335) – Polycom

$62.47

Plantronics Battery - W740, W440

$27.32

Plantronics BT300 Bluetooth UC USB Adaptor for Voyager Legend UC & PRO UC

$64.00

Plantronics D100A USB DECT Dongle for W440 / W430 / W420 / W410, UC

$93.69



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Polaris Direct Connect Curly Cord for Soundpro Corded Headsets

$13.33

Polaris Ear loops for Polaris Wireless Headsets $13.33

Polaris Handset Lifter (suits all Jabra and Polaris wireless headsets)

$82.67

Polaris HD Wireless Power Supply $10.67

Polaris Headband for Polaris Wireless Headsets $20.67

Polaris Power Pack for Soundshield 4G and Polaris Wireless Headsets

$14.93

Polaris Soundshield 4G Acoustic Protection device $373.33

Polaris USB Cable for Soundshield 4G and Polaris Wireless Headsets

$6.67

Sennheiser ATC 1 Training cable:2 x easydisconnect to easydisconnect. For training purpose 1 x ED for trainee hearing/speaking and 1 x ED for trainer hearing only

$39.55

Sennheiser ATC 2 Training cable:2 x ED to ED open microphone and open speaker on both the trainee and trainer side, with the option to mute button for trainer

$45.68

Sennheiser Bottom cable: Easy Disconnect to modular plug - coiled cable for Avaya 1600/9600 series telephones

$49.77

Sennheiser Bottom cable: EasyDisconnect to Modular Plug - Coiled cable - wiring code 17 To be used for direct connection to some phones

$19.77

Sennheiser CEHS-PO 01 Polycom adapter cable for EHS $50.00

Sennheiser Flexible lock for securing speakerphones and wired headsets to workspace

$23.83

Sennheiser Foam ear pads for SC 200 range (1 Pair) $5.45

Sennheiser GSM adapter cable - connects to Blackberry and iPhone

$66.81

Sennheiser GSM Adaptor cable - connects to Samsung-specific plug

$66.81

Sennheiser Hygienic soft cotton white cover for leatherette or foam ear pads. PACK OF FIFTY PADS

$21.13

Sennheiser Hygienic soft cotton white cover for leatherette or foam ear pads. PACK OF TEN PADS

$5.45

Sennheiser Leatherette ear pads for SC 200 range (1 Pair) $8.19

Sennheiser Leatherette ear pads, large for CC 550, CC 515

$8.19

Sennheiser Polycom adapter cable for electronic hook switch - Soundpoint IP 430 and above

$50.00

Sennheiser spare battery; DW Office, Pro 1, Pro 2 and D $19.77 Telstra IP TelephonyUpdated 10/12/2018


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10. Also for MB Pro range.

Sennheiser Spare earpad, DW office , leatherette $5.45

Sennheiser Spare earpad, DW Pro1 + Pro 2, 2 pcs in one bag, incl. Click ring

$8.87

Sennheiser standard Bottom cable: EasyDisconnect to Modular Plug - Coiled cable - code 01 for direct connection to most phones.

$19.77

Sennheiser USB adapter cable with call control, terminated Easy Disconnect for non-USB headsets

$88.63

Sennheiser USB-ED01 Easy Disconnect to USB bottom cable for corded headsets (No Call Control)

$40.88

Sennheiser Acoustic Foam ear pads, large for CC 550 + 515

$6.81

The terms and conditions applicable to the TIPT Complete pricing plans are available in the Telstra IP Telephony section of Our Customer Terms.

There are two TIPT Complete pricing plan options available: TIPT Complete and TIPT Complete Premium.

TIPT Complete provides a single price for all Local and National Long Distance calling. It does not include Fixed to Mobile calling.

TIPT Complete Premium comprises TIPT Complete benefits plus Fixed to Mobile calling included in the plan price.

If you take up a TIPT Complete Calling Plan, it must be applied across all the active numbers at your required TIPT site. Each active number at that site must have the same plan, at the same monthly rate, applied to them. An active number is a TIPT phone number with a basic, standard or executive pack allocated to it. For the avoidance of doubt, devices associated with the TIPT active number, and thus subject to the TIPT Complete Calling Plan monthly charge, may include handsets, conference phones, softphones, and TIPT IADs.

TIPT Complete pricing plans

TIPT Complete Plans Price per month per plan (excl. GST)

Number of plans

TIPT Complete Basic 20-49 20-49 $10



TIPT Complete Basic 200+ 200+ $5

TIPT Complete Premium Plans

Price per month per plan (excl. GST)

Number of plans

TIPT Complete Premium 20-49 20-49 $20



TIPT Complete Premium 200+ 200+ $10



Page 16

Telstra can configure, install and provide training for your rented or purchased equipment (excluding headsets). The charges for configuration, installation, and training for your equipment are set out on the right.

You may elect to install your own equipment, or use the services of a third party to install your equipment. If we deliver equipment for you to install as part of your TIPT service, and you later find you need our assistance to install it, we can assist with that installation at Telstra Fee for Service rates. If we deliver equipment for you to install, and you do not install it, we may start charging for the equipment one month from the originally proposed installation date.

If you choose to install equipment for use with your TIPT service, use the services of a third party to do so, or have existing equipment compatible with the TIPT service, the $50.00 (excl. GST) establishment fee for each feature package you select will still apply.

The customer integration workshop is a high level workshop Telstra may provide to you to assist with the installation of your equipment, The charges are set out on the right.

The Video Equipment data speed is the data rate your video unit will transmit the video image at. This data rate is higher when sent over your LAN and IP VPN as indicated.

Select the training module(s) required to be covered during the TIPT Training.

DEPLOYMENT SERVICES

If you have selected rental or purchased equipment above, please indicate below which services you would like for that equipment.

Deployment service Description Fee (excl. GST)

TIPT Professional Installation

(Not available for Headsets)

Handset Equipment installation $70.00 (per end connected)

Video Equipment – Desktop

Number of installations required

$695.00 (per end connected)

Video Equipment - Cart



Video Equipment - Wall Mount



Customer Integration Workshop $1329.00 (Per Workshop)

Video Equipment data speed

768 Kbps (1 Mbps LAN and IP VPN)

1472 Kbps (2 Mbps LAN and IP VPN)

N/A

TIPT Training

(includes video, but is not available for Headsets)

Training

Please indicate the number of onsite days of training you will need:

$1,250.00 (per day)

Training – Half Day

Please indicate the number of onsite half days of training you will need:

$700.00 (per half day)

Remote Training – 2 hour remotely provided via video (requires TIPT Video devices)

Please indicate the number of 2 hour training sessions you will need:

$469.00 (per 2 hours - up to four video sites at once)

TIPT training module types

TIPT handset

TIPT Virtual Meeting Room (VMR)

TIPT Video device and VMR

TIPT Regional Uplift

Regional Uplift

The Regional Uplift applies if TIPT Training or a Customer Integration Workshop is required to be delivered outside the metropolitan areas of Brisbane, Sydney, Canberra, Melbourne, Adelaide, Darwin, Hobart or Perth.

$900.00 (per visit per site)



Page 17

If you want to port in your existing telephone numbers, you must not port those numbers in blocks of less than 100 contiguous numbers (unless you are porting from CustomNet). If you want to port out your existing telephone numbers, you must not port those numbers in blocks of less than 100 contiguous numbers.

Please see the New Telephone Numbers and the Local Number Portability terms in the Telstra IP Telephony section of Our Customer Terms for further information about the restrictions that may apply to the issuing and transferring of numbers and Local Number Portability.

LOCAL NUMBER PORTABILITYIf you would like us to port in numbers from another provider to your Telstra IP Telephony service, please provide the following detail:

100 contiguous number block to be ported

(Smaller blocks may be permitted if porting from CustomNet - see the Telstra IP Telephony section of Our Customer Terms for details)

Start of number range:

End of number range:

By providing the above detail, you authorise us to port in the telephone numbers listed to your Telstra IP Telephony service.

If you want to migrate your existing telephone numbers, you must not migrate those numbers in blocks of less than 100 contiguous numbers. (Unless you are migrating from CustomNet to TIPT). If you want to transfer out your existing telephone numbers, you must not transfer those numbers in blocks of less than 100 contiguous numbers.

Numbers cannot be moved outside Telstra’s Standard Zoning Units.

Please see the New Telephone Numbers and the Transferring telephone numbers from an existing Telstra service terms in the Telstra IP Telephony section of Our Customer Terms for further information about the restrictions that may apply to the issuing and transferring of numbers.

RESERVED NUMBER RANGE(S)If you would like us to migrate numbers from an existing Telstra service to your Telstra IP Telephony service, please provide the following detail:

100 contiguous number block(s) to be migrated

(smaller blocks are permitted if transferring from CustomNet - see the Telstra IP Telephony section of

Our Customer Terms for details

Number range 1:

Number range 2:

Number range 3:

Number range 4:

Our project management staff will contact you to discuss the timing of the migration.

NEW NUMBER RANGE REQUIRED Yes, I require the following quantity of new 100 number blocks:

CANCELLATION OF YOUR EXISTING ISDN OR CUSTOMNET SERVICES



Page 18

Yes, I authorise cancellation of my existing Telstra ISDN Service after completion of the migration of my number ranges to TIPT.

My Full National Number is: A0________K1001

Yes, I authorise cancellation of my existing Telstra CustomNet Service after completion of the migration of my number ranges to TIPT.

My Full National Numbers are from:

A0______00 to A0______99

A0______00 to A0______99

A0______00 to A0______99

If you have more than three number blocks please attach the FNNs to this application form.

Real Time Billing is a value added service available for new and existing Telstra IP Telephony customers that provides information about outgoing calls from your Telstra IP Telephony service shortly after the call is made.

The Real Time Billing information provided includes information regarding the date, time and length of the call.

You must meet (and continue to meet) the technical requirements for Real Time Billing which are set out in the administration guide that we provide you on request, as updated from time to time.

You will need to provide us with certain details about where you would like the Real Time Billing information sent to. You can choose to have all Real Time Billing information sent to a single customer premise or to multiple premises.

The IP address of Host is the IP address from where the Digital Certificate will be retrieved.

Directory Path is the Digital Certificate file name location.

File Name is the name of the Digital Certificate and must be a valid file name for upload.

REAL TIME BILLINGPlease indicate if you would like Real Time Billing. The charges are set out below.

Yes No

Establishment fee (excl. GST)

Monthly fee (per site) (excl. GST)

Adds, moves and changes fee (excl. GST)

$50 $50 $50

NOTE: Once this application form has been signed, any modification to the information contained below will constitute an Add, Move or Change and you will be charged the above Adds, Moves and Changes fee. A change includes changes to location and port details.

To apply for Real Time Billing, you will need to implement a secure web service that adheres to a supplied WSDL. For the service to be secure, you need to obtain a signed Digital Certificate, have your web service utilise that Digital Certificate and provide a public extract of the Digital Certificate to Telstra. The designated method for providing that public key to Telstra is for you to enable an SFTP service such that the Telstra SFTP client can retrieve the designated public key. During the commissioning process, a suitable time will be arranged to allow Telstra access to the SFTP server to get the public key.

Digital Certificate

You need to provide us with the following information regarding your Digital Certificate:

IP address of Host

Account ID Directory Path File name

If you would like your Telstra IP Telephony service to operate at more than 5 premises, please copy, complete and attach this page with the details for the additional premises.

PREMISES LOCATIONPlease list the addresses of the premises where you would like your Telstra IP Telephony service to operate. If you have selected Real Time Billing or wish to rent or purchase equipment from Telstra, please also nominate the premises at which you would like your Real Time Billing service to apply or equipment to be delivered.



Page 19

Premises Site Details(Do not complete the Contact details below, if the contact details are the same as your Technical Contact details)

Equipment rental or purchase

Real Time Billing

Premises 1 Address

Rental

Purchase

Contact Name:

Contact Mobile

Contact Email

Premises 2 Address

Rental

Purchase

Contact Name

Contact Mobile

Contact Email

Premises 3 Address

Rental

Purchase

Contact Name

Contact Mobile

Contact Email

Premises 4 Address

Rental

Purchase

Contact Name

Contact Mobile

Contact Email

Premises 5 Address

Rental

Purchase

Contact Name

Contact Mobile

Contact Email

Our Customer Terms means the Standard Form of Agreement formulated by Telstra for the purposes of Part 23 of the Telecommunications Act 1997 (Cth), as amended by Telstra from time to time.

You may view Our Customer Terms at http://www.telstra.com.au/customerterms/ or obtain a copy from Telstra. If you require information about detrimental changes to

YOUR APPLICATION

I wish to apply for the Telstra IP Telephony service and equipment and related services (if applicable) described in this Application Form and acknowledge that if my application is accepted it will be provided on the terms and conditions set out in this Application Form and Our Customer Terms. If there is an inconsistency between this Application Form and Our Customer Terms, this Application Form applies instead of Our Customer Terms to the extent of that inconsistency.

I acknowledge that I have either received, or have had the opportunity to review, a copy of Our Customer Terms.

PrivacyI agree, and will ensure that our Personnel, any of our related bodies corporate and their Personnel, and any individuals who receive services detailed within this Application Form or whose information is disclosed to Telstra in connection with this Application Form are aware, that we may use and disclose information about you and



Page 20

http://www.telstra.com.au/customerterms/

http://www.telstra.com.au/customerterms/

Our Customer Terms before they take effect, it will be available on the above website.

PrivacyTelstra’s Privacy Statement sets out Telstra’s privacy policy which describes how Telstra and its related companies will manage your and anyone else’s personal information and other customer information (such as the purposes and circumstances of its collection, use and disclosure of that information, including for marketing and in relation to transfers to overseas recipients), rights to access and correct that information and how to complain about breaches of the Privacy Act 1988; and Telstra’s credit reporting policy, which provides equivalent details regarding how Telstra and its related companies manage credit-related information and about access and correction rights in relation to that information and how to complain about breaches of credit reporting requirements under the Privacy Act 1988.

Personnel means a person’s officers, employees, agents, contractors and sub-contractors.

each of them in accordance with Telstra’s “Privacy Statement” available at telstra.com.au/privacy/privacy-statement.

I agree to Telstra and its related companies collecting, using and disclosing personal information as described in the Privacy Statement.

I agree that Telstra may also, subject to the Privacy Act 1988:

a) disclose information about me and this application (including information contained in any application for additional services and information about the conduct of my account) to a credit reporting body to obtain credit reporting information about me and to another credit provider or a debt collection agent to collect overdue payments relating to credit owed by me and to notify defaults by me; and.

b) obtain and use information about my creditworthiness (including consumer credit reporting information or a commercial credit report) from a credit reporting body or other business that reports on creditworthiness or from a credit provider to assess any application for services or to collect any overdue payments.

Important information about credit reporting: I acknowledge that I should read important information about credit reporting available on Telstra’s website at http://telstra.com.au/privacy/important-information-about-credit/. This includes details about the credit reporting bodies that Telstra deals with, the kinds of information that Telstra may give to those bodies about me (such as about certain overdue payments), how they may use and disclose it and those bodies’ policies regarding its management. It also includes details about my access, correction and complaint rights regarding credit-related personal information and my rights to prevent its use in certain circumstances, such as if I am a victim of identity fraud. A copy of this information is also available from Telstra on request.

SIGNED by me, for and on behalf of the Customer as its authorised representative:

Signature Date

Print Name Position

This section will be completed by your Telstra Sales or Dealer Representative

Telstra Sales and Dealer Office Use Only Market Acquisition Offer Applies

CustomNet Migration – Installation & Activation Offer Applies (SIPP IPIHCO)

ISDN Migration – Installation & Activation Offer Applies (SIPP IPIHCO)

ISDN Migration – TIPT VMR Offer Applies (SIPP TIPSIP). Please specify Offer and number of VMRs that apply. Offers are not mutually exclusive and are applied at user level. Executive Regular User Feature Pack = Free Personal 8 VMR. Number of Packs: [ ] Huawei eSpace 8950 Handset= Free Personal 8 VMR. Number of Packs: [ ] TIPT Video Bundle= Free Group 50 VMR. Number of Packs: [ ]

This section will be completed by your Telstra Dealer.

Dealer Office Use Only

Dealer Name

Dealer Codes SD Code: Fixed Code: Telstra IP TelephonyUpdated 10/12/2018


Page 21

Rep ID

Phone Fax Mobile

Email



Page 22

Schedule 1 - Feature Packages For each working service at each site in your Telstra IP Telephony service you must choose a Regular Feature Package. You may also choose one or more Optional User Feature Packages and Group Feature Packages for each working service in your Telstra IP Telephony service.

Categories of Feature Packages

Feature Package

Regular User Feature Packages

Basic Pack

Standard Pack

Executive Pack

Hoteling/ Hot Desking Pack


Remote Office

Voice Portal

N-way Calling

miReception Console

Call Centre Agent

Call Centre Supervisor

Call Centre Premium Agent

Call Centre Premium Supervisor


Video Meeting Room Personal 8

Video Meeting Room Group 20

Video Meeting Room Conference 50

Optional Group Feature Packages

Group Conferencing (Audio only)

Each feature pack has certain features associated with it described here:

User Services Description Basic Pack

Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

Regular User Feature Packs

Alternate Numbers This service allows a user to have up to three associated phone numbers, with each number resulting in a distinctive alerting pattern.

●

Anonymous Call Rejection

This service enables a user to reject calls from anonymous parties who have explicitly restricted their identity.

● ●

Automatic Call BackThe Automatic Call Back service allows users to monitor a busy party and automatically establish a call when the busy party becomes idle.

● ●

Automatic Hold/Retrieve The Automatic Hold/Retrieve (AHR) service

provides an alternative method to hold and retrieve calls. This service is assigned to users so

● ● ●



Page 23


Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

that their incoming calls are automatically held and retrieved without having to use feature access codes.

This service is useful for attendants who handle many incoming calls, by allowing them to hold calls simply by transferring them to dedicated parking stations. This service also allows the holding of calls without having to use a flash key

Barge-In Exempt When a user has the Barge-in Exempt service enabled, another user (using the Directed Call Pickup with Barge-in service) cannot barge in on their calls.

●

Busy Lamp Field The Busy Lamp Field (BLF) feature gives users the ability to “watch” the status of another user’s Line. Although similar in appearance to the Telstra IP Telephony Shared Call Appearance feature, the primary difference is that you do not have control of the line as with Shared Call Appearance. With BLF you select a group of users to be monitored but do not configure a shared identity on the user’s phone.

● ● ●

Call Forwarding Always

This service enables a user to automatically redirect all incoming calls to another destination.

● ● ● ●+

Call Forwarding No Answer

This service enables a user to redirect incoming calls to another destination when the user does not answer within a specified number of rings.

● ● ● ●+

Call Forwarding Not Reachable

This service enables a user to automatically redirect all incoming calls to another destination if their Telstra IP Telephony handset is out of service.

● ● ● ●+

Call Forwarding Busy

This service enables a user to redirect incoming calls to another destination when the user is busy.

● ● ● ●+

Call Forwarding Selective

This service enables a user to define criteria that causes certain incoming calls to be redirected to a user specified destination.

●

Calling Line ID Blocking

Calling Line ID Blocking is used to block or allow the delivery of a user’s identity (both name and number) to a called party.

● ● ●

Call Notify This service enables a user to define criteria that causes certain incoming calls to trigger an e-mail notification to a user-specified address.

●+ ●

Call Return This service enables a user to call the last party that called, whether or not the call was answered.

● ● ●

Call Waiting Call Waiting feature allows the ability to handle more than one call at a time.

● ● ● ●+

Commpilot Is a web-based application that is used by IP Telephony users and Customer Administrators for configuration and management of IP Telephony

● ● ● ●



Page 24


Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

services and features that is accessible from the Telstra IP Telephony Online Resource Centre (ORC).

Commpilot Express CommPilot Express enables a user to pre-configure multiple profiles for managing incoming calls differently based on a preset status as follows: Available – In the office; Available – Out of the office; Busy and Unavailable.

●

Customer Originated Trace

Customer Originated Trace allows users to initiate a Life Threatening and Unwelcome Call trace. Telstra records the details at our exchange and use them, in accordance with our obligations.

● ● ● ●+

Directed Call Pickup

Directed Call Pickup allows a user to dial a feature access code followed by an extension, to pickup a call directed to a user with that extension in the same customer group.

●

Directed Call Pickup With Barge-In

Directed Call Pickup with Barge-in allows users to dial a feature access code followed by an extension to pickup a call directed to another user in the same customer group, or barge-in on the call if the call was already answered.

●

Diversion Inhibitor The Diversion Inhibitor service prevents calls, redirected by a user, from being redirected again by the called party. This service is especially useful to help prevent calls from being answered by another user’s voice mail when using Simultaneous Ringing or Sequential Ringing.

● ● ●+

Do Not Disturb This service allows a user to set their status as unavailable.

● ●

External Calling Line ID Delivery

This feature allows a user to be able to view the caller ID information of another user in a different group. This feature also applies to Intra-group calls that use the Network Server.

● ● ● ●

Flash Call Hold The Flash Call Hold feature allows a user to hold one call for any length of time until either party goes on-hook.

● ● ● ●

Flash Call Transfer The Flash Call Hold service has priority over Flash Call Transfer. This means that if a user hangs up after bringing in a second party following the Flash Call Hold feature access code, the two remaining parties are not connected together. If the Flash Call Hold feature access code is not dialled however, Flash Call Transfer works as usual.

●+ ●+

Flash Three-Way Call

When Flash Call Hold holds a call, flashing the switch-hook again during an add-on call does not conference the parties but rather returns a special dial tone. The only way to conference all parties in that situation is to use the Conference button on the Call Manager.

When Consultation Hold holds a call, a three-way call behaves as usual.

● ● ●



Page 25


Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

When Call Waiting Hold holds a call, flashing the switch-hook toggles between the two parties, and a conference can only be established using the Call Manager.

Hoteling Guest Hoteling allows a user to associate their service profiles with devices other than their own. Hoteling Guest, is used to allow a user to associate their service profile with a user’s device that has the Hoteling Host service assigned.

●+ ● ●

Hoteling Host Hoteling allows a user to associate their service profiles with devices other than their own. Hoteling Host is used to designate a particular user as a host allowing other users, with the Hoteling Guest service assigned, to associate their service profile with this user’s device.

●

Intercept User This service allows the system to intercept calls routed to a line that has been decommissioned, providing an informative announcement and alternate routing options (for example, “This number is no longer in service. To talk to an operator, press 0”).

● ● ● ●

Internal Calling Line ID Delivery

This feature allows a user to be able to view the caller ID information of another user within the same group.

● ● ● ●

Last Number Redial This service enables users to redial the last number they called by clicking the Redial button on their CommPilot Call Manager or by dialling a feature access code.

● ● ● ●

Multiple Call Arrangement

The Multiple Call Arrangement (MCA) is an overlay to the existing Shared Call Appearance (SCA) feature. SCA with MCA service provides the ability for multiple calls to be handled concurrently on different SCA locations for a user.

●+ ● ● ●+

N-Way Call This allows the user to conference up to 8 other user to a call.

●

Priority Alert This service enables a user to define criteria to have certain incoming calls trigger distinctive alerting.

●+ ●

Push To Talk The Push To Talk service allows a user to call another station, where the system requests that the destination station automatically answer. This provides for intercom like functionality.

●+ ●+ ● ●+

Remote Office This service enables users to access and use their Telstra IP Telephony profile and services from any device, on-net, or off-net (for example, home office or mobile phone).

●

Selective Call Acceptance

This service enables a user to define criteria that allows incoming calls. All calls not meeting the specified criteria are rejected.

●

Selective Call Rejection

This service enables a user to define criteria that causes certain incoming calls to be rejected. All

●



Page 26


Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

other calls terminate as usual.

Sequential Ring This service allows users to define a “find-me” list of phone numbers or URLs, which are alerted sequentially upon receiving an incoming call that matches a set of criteria.

●

Shared Call Appearance 15*

This service allows an incoming call to appear at up to 15 locations simultaneously. All devices where call appearance is shared can be used to answer an incoming call or originate a call on behalf of the main location, like in an administrative assistant/executive scenario for instance.

●+ ● ● ●+

Simultaneous Ring –Personal

This service enables a user to have multiple destinations ring simultaneously when any calls are received on their phone number. The first destination to be answered is connected.

●

Speed Dial 100The Speed Dial 100 service allows users to place calls using a directory of up to 100 frequently called numbers. The user dials the associated two-digit speed code, which is preceded with a configurable prefix. This is a user-assignable service that involves two activities: programming and dialling.

● ●

Speed Dial 8 This service allows users to associate single-digit codes to frequently dialled or hard-to-remember long strings of digits. Users can then use these codes instead of the full numbers to place calls.

● ●

Telstra Business Connect

Telstra Business Connect is TIPT’s soft client. It allows voice and video calls to be made from the users’ PC, along with a range of call control features.

● ●

Voice Messaging User

This service enables users to record messages from callers for calls that are not answered within a specified number of rings or for calls that receive a busy condition.

● ●

Anywhere

The feature allows users to designate a single Telstra IP Telephony number for both incoming and outgoing calls, regardless of which phone they are currently using, i.e. Telstra IP desk phone, mobile, home phone etc.

●

Optional User Feature Packs

Remote Office This service enables users to access and use their TELSTRA IP TELEPHONY profile and services from any device, on-net, or off-net (for example, home office or mobile phone).

N/A ● Included N/A

Voice Portal The Voice Portal provides an interactive voice response application that can be called by members of the group from any phone to manage their services and voice mailbox, or to change their pass code.

● Included

Included N/A

miReception miReception is an IP Telephony Attendant N/A ● ● N/A



Page 27


Standard Pack

Executive Pack

Hoteling/

Hot-Deskin

g

Console* Console application, developed for staff who screen inbound calls on behalf of a company or enterprise.

miReception is not currently available for users connecting to the TIPT service over Internet Access Services.

N-way Call This allows the user to conference up to 8 other user to a call.

● ● Included N/A

Call Centre Agent * This service enables an agent of the queue to answer, direct, and complete calls

Call Centre Agent is not currently available for users connecting to the TIPT service over Internet Access Services.

● ● ● N/A

Call Centre Supervisor *

This service enables a user to manage the operation and performance of the queue. The Call Centre Supervisor client also allows a supervisor to monitor and assist agents in real time.

Call Centre Supervisor is not currently available for users connecting to the TIPT service over Internet Access Services.

●+ ●+ ● N/A


This service enables a customer to manage the operation and performance of the call centre using thin client technology.

Call Centre Wallboard is not currently available for users connecting to the TIPT service over Internet Access Services.

N/A N/A N/A N/A

Virtual Meeting Room - Personal 8

This service allows the owner to initiate multiparty video calls with up to 8 participants in total, with a video resolution of up to 720p at 30 frames per second.

● ● ● N/A

Virtual Meeting Room - Group 20


● ● ● N/A

Virtual Meeting Room - Conference 50


● ● ● N/A

Optional Group Feature Packs

Group Conferencing(Instant Group Call)

This service enables a user to call a number that provides a group of members with an instant conference bridge. When the user dials a specific group call number, the system calls all members in the group and as the members answer, they are joined into a multi way conference.

● ● ● N/A

* These features are not available with a Business Access Service or Internet Access Service.



Page 28

+ These features are not available as part of the relevant Feature Pack for new Telstra IP Telephony services acquired on and from 1 January 2011.



Page 29

TIPT Application Form · Web viewTelstra IP TelephonyApplication Form Send a signed and completed copy to your Telstra Representative. For further assistance please contact your Telstra

Documents