学校代码: 10246 学号:12210680364 硕 士 学 位 论 文 建立可追溯制度:中国食品安全的经济学分析 LEVERAGING TRACEABILITY: AN ECONOMIC PERSPECTIVE ON FOOD SAFETY IN CHINA 院 系: 经济学院 专 业: 应用经济学(中国经济) 姓 名: 葛安竹 指 导 教 师: 程大中 完 成 日 期: 2014年 4月 25日
学校代码: 10246
学号:12210680364
硕 士 学 位 论 文
建立可追溯制度:中国食品安全的经济学分析
LEVERAGING TRACEABILITY: AN ECONOMIC PERSPECTIVE ON FOOD
SAFETY IN CHINA
院 系: 经济学院
专 业: 应用经济学(中国经济)
姓 名: 葛安竹
指 导 教 师: 程大中
完 成 日 期: 2014年 4月 25日
UNIVERSITY CODE: 10246
STUDENT ID: 12210680364
LEVERAGING TRACEABILITY: AN ECONOMIC PERSPECTIVE
ON FOOD SAFETY IN CHINA
MA THESIS
Presented in Partial Fulfillment of the
Requirement for the Master Degree by the
Graduate School of Fudan University
By
Greene, Andrew
Fudan University
2014
Defense Date: April 25, 2014 EMA Chinese Economy Program
i
Contents
摘要 ........................................................................................................................................... 1
Abstract ..................................................................................................................................... 2
1. Introduction and Background ............................................................................................ 3
1.1 Research objectives ......................................................................................................... 5
1.2 Research contribution ...................................................................................................... 5
1.3 Structure of the thesis ...................................................................................................... 6
2. Methodology ......................................................................................................................... 7
2.1 Identifying the scientific field ......................................................................................... 7
2.2 Identifying the research method ...................................................................................... 8
2.2.1 Cost benefit analysis ................................................................................................. 8
2.2.2 Research sources .................................................................................................... 11
3. What is traceability? ............................................................................................................ 13
3.1 Defining traceability ...................................................................................................... 13
3.2 Key concepts ................................................................................................................. 14
3.2.1 Forward and backwards traceability ....................................................................... 14
3.2.2 Breadth, Depth and Precision ................................................................................. 15
3.2.3 Instruments for traceability ..................................................................................... 16
4. Governance structures for FTSs .......................................................................................... 18
4.1 Identifying mandatory and voluntary FTSs ................................................................... 18
4.2 Comparing mandatory and voluntary FTSs................................................................... 19
4.3 Mandatory and voluntary FTSs in China ...................................................................... 22
5. The benefits of voluntary FTSs ....................................................................................... 26
5.1 Identifying the benefit categories .................................................................................. 26
5.2 The benefits for market differentiation .......................................................................... 29
5.2.1 A China perspective ............................................................................................... 33
5.3 The benefits for supply chain management ................................................................... 35
5.3.1 A China perspective ............................................................................................... 38
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5.4 The benefits for food safety risk management .............................................................. 40
5.4.1 A China perspective ............................................................................................... 44
6. Costs of voluntary FTSs ...................................................................................................... 47
6.1 Identifying the cost categories ....................................................................................... 47
6.1.1 A China perspective ............................................................................................... 49
6.2 Transaction costs of FTSs ............................................................................................. 51
6.2.1 A China perspective ............................................................................................... 53
7. Summary and Conclusion ................................................................................................ 56
7.1 Summary of Key Findings ............................................................................................. 56
7.2 Conclusion ..................................................................................................................... 57
7.3 Limitations and Future Research ................................................................................... 58
iii
List of Tables and Figures
Table 1: Studies outlining the general benefits of FTSs ...................................... 27
Table 2: Key benefit components ........................................................................ 29
Table 3: Research on the benefits for market differentiation ............................... 31
Table 4: Research on the benefits for market differentiation in China ................ 35
Table 5: Research on the benefits for supply chain management ........................ 37
Table 6: Research on the benefits for supply chain management in China ......... 40
Table 7: Research on the benefits for food safety risk management ................... 43
Table 8: Research on the benefits for food safety risk management in China ..... 46
Table 9: Research on the general costs of voluntary FTSs .................................. 48
Table 10: Research on the costs of voluntary FTSs in China .............................. 50
Table 11: Why are the costs greater in China? ..................................................... 50
Figure 1: Applicable research fields ...................................................................... 7
Figure 2: FTSs must trace backwards and forwards ............................................ 14
Figure 3: The depth of a FTS depends on the attributes of interest ..................... 16
1
摘要
为了应对众多的食品安全事件,近年来,许多研究者质疑如何以最佳方式确保有
效的食品安全体系。基于这个原因,食品溯源的重要性已经被频繁强调。食品追
溯系统把产品流通和产品属性的信息记录在整个供应链中.这些数据可以用于有
效地降低食品安全的风险,缩小范围.虽然完整的食品追溯系统是完全能够实现
的,但是决定其实施和发展的关键问题在于,它是否可以给私营企业和公共决策
者带去经济效益. 本研究探讨了这些经济刺激措施, 并从一家私营企业的角度
来确认它的成本和效益.本论文通过对文献的全面检索做到了这一点。主要的研
究结果表明,可追踪性,不仅能带来食品安全控制的好处,而且也可以扩展到多
种业务功能,如供应链管理,市场差异化的改进。对更广泛的各种效益的认可,
可能会刺激更多的民营企业采用可追溯系统,以获得竞争优势。它也能给公众带
去一个更高的食品安全标准,和公共福利,这对决策者来说是一件非常值得考虑
的事情.该研究主要集中于中国市场.中国市场是一个既充满机遇又充满挑战的
领域.
关键词: 食物可追溯制度, 食物安全经济, 中国食物工业, 成本效益分析
2
Abstract
In response to numerous food safety incidents in recent years, many researchers have
questioned how best to ensure efficient food safety systems. Arising from this, the
importance of food traceability has been frequently highlighted. Food traceability
systems record information on product flow and product attributes throughout a
supply chain; this data can be effectively used to mitigate the risk and scope of food
safety incidents. While full traceability is certainly possible, a key issue driving its
implementation and development is the economic viability it offers for private firms
and public policy makers. This research explores these economic incentives and
identifies the costs and benefits from a private firm perspective. It does this via a
comprehensive review of the literature. The key findings indicate that the benefits of
traceability not only include food safety control but also extend to the improvement of
a variety of business functions such as supply chain management and market
differentiation. The recognition of a broader variety of benefits may incentivise more
private firms to adopt traceability systems to gain competitive advantage. It may also
lead to a higher collective standard of food safety and public welfare which is of
important consideration to policy makers. The research focuses on the Chinese market
which offers both considerable opportunities and challenges in this field.
Key words: food traceability systems, food safety economics, China food industry,
cost-benefit analysis
3
1. Introduction and Background
In recent years, globalisation trends have transformed the global food supply chain.
Food markets have become more integrated and trade more liberalised. This
combined with changing consumer preferences has increased the length and
complexity of the food supply chain. Consumer demand for more specialised and
convenient food has risen. For example, modern food products such as a frozen pizza
or a pre-made fruit salad may include ingredient inputs from many different regions
creating multiple layers in the supply chain. Such trends have created a supply chain
that is characterised by a higher division of labour and greater outsourced production.
These developments in the food industry have brought with it new market
opportunities for producers and greater choice among consumers. However, following
these trends, there has also emerged new challenges for global supply chains, and
particularly more pressure on food safety control.
Owing to such pressures, we have seen how food safety problems can quickly develop.
Such incidents in recent years have greatly damaged global markets and harmed the
health of consumers. This was highlighted clearly in the late 1990s during the Bovine
Spongiform Encephalopathy (BSE) scandal, and more lately with the contaminated
milk scandal in China in 2008, the pork dioxin scare in Ireland in 2008, the e-coli
epidemic in Germany in 2011, and most recently with the horse meat contaminated
burger incidents in Europe in 2013. The complexity in the supply chain has been the
underlying cause in many of these food accidents and has often amplified the impact.
Often, nobody knows who the responsible parties are, where the source of the problem
is or how many products need to be recalled. Many such incidents have brought about a
panic among consumers which may lead to wider social and political consequences.
Turning to China, we see the issue of food safety is very pertinent. As Liu, Hobbs and
4
Kerr (2012) put it, “the Chinese food safety system has struggled to keep pace with the
rapid growth and radically changing structure of the economy”. Burgeoning trends such
as urbanization and rapidly changing consumer preferences has put great pressure on
the food industry. Moreover the food supply chain in China is highly fragmented with
hundreds of thousands of small producers each vying for a piece of the market (Zhang,
Bai and Wahl, 2012). The margins in the food industry are generally very thin and
consumers highly price sensitive. Moreover, food safety control mechanisms are
largely absent and liability law is weak. This has incentivised some producers to take
risks or cut corners on quality standards. However the tide is turning; consumers are
becoming more aware of safety issues (largely through media circulation) and the
Chinese government is promoting more food control and monitoring systems.
One of the most important components in ensuring food safety is the implementation of
a food traceability system (FTS) (Ding and Gao, 2011). Traceability has become an
essential index for food safety (Wang and Li, 2008). Since the 1990’s, traceability has
played a key role in governing food safety in other countries, particularly in Europe in
response to the BSE scandal; recently the Chinese government has also started to
acknowledge the importance of traceability in managing food safety. For example, in
the lead up to the Beijing Olympics, FTSs were used as the key instrument to ensure
food safety (Zheng et al. 2012). Private firms are also beginning to use FTSs to improve
their safety standards, and now we are seeing more Chinese food firms marketing safety
attributes that are backed up by FTSs. Overall, there is a growing trend towards safer
food standards that is driven by government, consumers and private firms. This paper
first discusses the driving governance structures behind FTSs; that is, the private and
public sectors implementing voluntary and mandatory FTSs. The main body of this
paper then explores the key economic incentives for private firms implementing FTSs.
Overall, the aims of this research paper can be broken down into 4 research objectives.
5
1.1 Research objectives
1. What are the definition and key concepts of FTSs?
2. What are the driving governance structures for FTSs? What is the most suitable
system for China?
3. What are the general benefits for private firms implementing a FTS? How do they
differ in China?
4. What are the general costs for firms implementing a FTS? How do they differ in
China?
1.2 Research contribution
This research firstly explores the most appropriate governance structure for the
implementation of FTSs. Previous research in this area exists, however is not abundant
in the context of China. In this regard, this paper may act as a useful reference to those
researching policy approaches to promote food safety in China.
Growing awareness among Chinese consumers towards food safety has prompted some
private firms to consider traceability as a way to improve safety standards and gain
competitive advantage. An important part of this decision making process is the
identification of the benefits over costs. This research shows that FTSs can provide
multiple benefits to a firm; that is, benefits that not only relate the protection of food
safety, but also include the improvement of a variety of business functions. The paper
identifies these benefits within the context of China. As highlighted in the review of
the literature, there is low awareness of this total number of benefits in the Chinese
market. The paper also outlines the costs of FTSs within the Chinese market. To this
end, the research may provide a useful reference to a private firm considering the
implementation of FTSs in China.
6
1.3 Structure of the thesis
Chapter 2 will explain the research methodology
Chapter 3 will define traceability and explain some of its key concepts
Chapter 4 explores the concept of mandatory and voluntary FTSs. It then looks to
compare the two systems; first from a general perspective and then from the context of
China.
Chapter 5 discusses and identifies the key benefits arising from voluntary FTSs. It then
analyses the benefits from the context of China.
Chapter 6 discusses and identifies the key costs arising from voluntary FTSs. It then
analyses the costs from the context of China.
Chapter 7 provides a summary of the key findings, draws a conclusion, and suggests
further research areas
7
2. Methodology
2.1 Identifying the scientific field
Figure 1: Applicable research fields (Karlsen et al. 2012)
Traceability
studies
Social
science
Natural
Science
Supply chain
management
Economics
Marketing
research
Quality
Management
Engineering
Costs and benefits of using
traceability
Consumer behaviour
Industrial buying behaviour
Inventory management
Risk management
Supply side management
Product differentiation
Distribution systems
Decision support systems
Market orientated certification
Quality control
Quality improvement
Quality assurance system
Quality management systems
Implementation of traceability
Traceability systems
Information technology
Electronic identification and data
recording
Bar codes and RFID technology
8
As indicated in Figure 1 the traceability studies have been undertaken throughout a
variety of academic fields (Karlsen et al, 2012). As Moe (1998), Ritson et al. (1998),
and Golan (2004) discuss, essentially, the establishment of a traceability system and
processing of traceable information are largely related to economic issues. Economists
play multiple roles in advising governments and key industry decision makers on food
safety. Most commonly, economists are called on to assess the costs and benefits of
proposed policies (Hoffman 2010). Karlsen et. al (2011) show that motivation is a
critical factor for implementing traceability, and that motivation is closely linked to the
identification of benefits and costs associated with traceability. Sparling and Sterling
(2004) stress that from a technical perspective full traceability is achievable, however
from an economics perspective “traceability must offer an overall net benefit which
exceeds the implementation and ongoing costs through investments in traceability
systems”. Indeed, in the field of economics, several cost-benefits analyses using
traceability in the food industry have been carried out (Disney et al., 2001, Sparling et
al., 2006; Pouliot, 2008). This paper also aims to approach the issue from an economics
perspective. In order to do so, it will identify and discuss the key costs and benefits.
Some of the costs and benefits pertain to other academic disciplines, such as marketing,
consumer behaviour and supply chain management.
2.2 Identifying the research method
2.2.1 Cost benefit analysis
As is evident in the name, a cost-benefit analysis identifies, quantifies, and adds all the
positive factors. Then it identifies, quantifies, and subtracts all the negatives. The
difference between the two indicates whether the planned action is advisable (Virender,
2010). As companies increasingly seek to cut costs and improve productivity,
9
cost-benefit analyses have become a valuable tool for evaluating a wide range of
business opportunities, such as major purchases, organizational changes, and
expansions (www.inc.com). Cost-benefit analysis findings can justify and give
credence to these kinds of important decisions made by managers. Most cost-benefit
analyses compare the total capital investment against the total projected return, of
which the findings are quantified in monetary units. A number of techniques can be
employed to evaluate different aspects of a new project proposal; for example, the
payback period, the rate of return, the net present value etc.
However, in its most basic form, two approaches for cost-benefit analysis are
commonly adopted: the ratio approach and the net benefit approach. The ratio approach
indicates the amount of benefits that can be realised per unit expenditure on a new
project proposal vs. a comparator. In the ratio approach, a proposal is cost beneficial vs.
a comparator if the ratio of the change in costs to the change in benefits is less than one.
The net benefits approach indicates the total amount of money saved or lost due to the
use of a proposal vs. a comparator. In the net benefits formulation, a proposal is
cost-beneficial vs. a comparator if the net change in benefits exceeds the net change in
costs.
10
Evaluating future costs and benefits can involve a large amount of subjectivity and
complexity. For example, discounts must be made for the length of time involved in the
new project. Costs and benefits that occur in the future usually have less present value
than costs and benefits realised today. Discounting reflects the time preference for
benefits earlier rather than later; it also reflects the opportunity costs of capital, for
example, returns on investment that could have been gained if resources had been
invested elsewhere. Thus, costs and benefits should be discounted relative to their
present value.
Moreover, often the costs and benefits are both direct and indirect. Direct costs and
benefits refer to easily quantifiable monetary units, for example product price premium.
On the other hand, indirect costs and benefits refer to intangible goods, and are much
more difficult to measure, for example, consumer trust. Sometimes, indirect costs and
benefits are calculated in models using monetary units; however such models are based
on more tentative estimates.
11
In regard to the topic of this paper, the costs and benefits relate to the implementation of
a FTS. It is well documented in the literature on FTSs that the costs and benefits are
difficult calculate. This is because many of the relevant costs and benefits are indirect
(Van Ravenswaay, 1995; Jensen and Unnevehr, 1999; Valeeva, Meuwissen and Huirne,
2004,). Assigning a monetary value to attributes such as increased nutrition, or better
consumer confidence is difficult to measure. This problem is reflected in the literature
as monetized data of the marginal private costs and benefits and their distribution are
missing in the literature, both at the level of the single chain participant and for the
chain as a whole (Valeeva, Meuwissen and Huirne, 2004). Moreover, as the food
industry includes a large variety of industries and processes, it is almost impossible to
find data that would represent such a variety of samples.
For this reason, this paper will identify the cost and benefits but will not venture to
quantify them. Direct costs and benefits involved as well as monetised indirect costs
and benefits (i.e “consumer willingness to pay”) where relevant are displayed, but only
serve to develop a qualitative conclusion. As such, this paper does not strictly employ a
cost-benefit analysis. However one of the most important parts of a cost-benefit
analysis is the clear identification of the relevant costs and benefits, to this end this
paper serves as a useful preparation for a cost-benefit analysis. It identifies and
discusses the costs and benefits which can be useful for managers or researchers
undertaking a cost-benefit analysis.
2.2.2 Research sources
The research was undertaken by means of a review of the literature. Each section will
display the key articles that have been referenced in drawing a conclusion. In this
regard, further researchers can conveniently identify the source of information
12
The literature review was carried out primarily by use of the databases: EBSCO
Business Source Premier, Elsevier Science Direct Journals, Emerald Journals, IEEE
Xplore Digital Library, Wiley Online Journals, Google Scholar (Jounal of Agribusiness,
AgEcon research in agriculture and applied economics).
A total of 89 articles were referenced. The following combinations of terms were used
in the search for literature: ‘food safety economics’ ‘traceability food’, ‘traceability
definition’, ‘economics of food traceability’, ‘food traceability and the private firm’,
‘food traceability and public policy’, ‘benefits of food traceability’, ‘costs of food
traceability’.
13
3. What is traceability?
3.1 Defining traceability
Under the “European General Food Law” (EGFL, Regulation (EC) No 178/2002)
(2002), traceability is defined as “the ability to trace and follow a food, feed, food‐
producing animal or substance through all stages of production and distribution”.
Other organisations such as the World Trade Organization (WTO) and International
Organization for Standardization (ISO) are also active institutions in providing
definitions and guidelines. Within the academic literature there are many other varying
definitions. Opara and Mazaud (2001) present traceability as: “...the collection,
documentation, maintenance and application of information related to all processes in
the supply chain in a manner that provides a guarantee to the consumer on the origin
and life history of a product”. Moreover, Golan et.al (2004) defines it as: “traceability
systems are record-keeping systems designed to track the flow of product or product
attributes throughout the production process or supply chain”.
Most traceability definitions differ depending on the industry, stage in the supply chain
and applicable legislation etc. According to Golan et al. (2004) the definition of
traceability is necessarily broad because the food industry is complex due to the variety
of food products available for consumers and to the range of inputs and ingredients used.
As a result, firms can customize the most appropriate approach (Folinas et al. 2006).
Traceability is also strongly fundamental in other food control systems. For example,
Hazard Analysis and Critical Control Point (HACCP) is a quality control management
system that can identify and prevent potential hazards in the food production process
Each company’s HACCP system must be able to provide data to the next company in
the food chain. HACCP systems are being adopted worldwide under the
14
recommendation of the Codex Alimentarius Committee of the United Nations and have
already been mandated in many countries.
Perhaps more importantly is how consumers perceive or interpret traceability. As will
be discussed further on in the paper in more detail, studies indicate that consumers
relate to traceability in terms of its benefits to health, safety, quality and control (Van
Rijswijk et al., 2008; Giraud and Halawany, 2006).
3.2 Key concepts
3.2.1 Forward and backwards traceability
Figure 2: FTSs must trace backwards and forwards (Can-Trace. 2007)
According to Wynne et al. (2007) two kinds of traceability are important for product
recalls. Forward traceability relates to the tracing of products that may contain
ingredients from a particular supplier through the production process and the
15
distribution network. For example, in January 2009, the Kellogg company issued an
industry-wide product recall on many of its products after one of their suppliers
warned that the peanuts they supplied were potentially contaminated with salmonella.
Backward traceability is concerned with the ability to trace the supplier and the
production process. For example, in July 2009, a number of passengers on Virgin
flights became ill after eating chicken contaminated with bacteria. The source of the
contamination was eventually traced back to a factory in Australia. Figure 2 above
illustrates this concept.
3.2.2 Breadth, Depth and Precision
According to Golan et. al. (2004) the amount of data collected depends on the desired
breadth, depth and precision of information. A private firm must decide how much or
how little of this information to record and use. Public policy must decide on the
minimum extent of this information is optimally beneficial for society.
Breadth describes how much or how little information a traceability system can record.
For example, bananas may have been grown using any number of pesticides or
fertilizers, be grown on a huge industrial farm or just a small family owned business, be
transported in containers that are hygienic or pest-infested, picked by underage workers
under harsh conditions or treated well. These are just some of the information that a
traceability system may record. In reality, only a handful of these attributes may need to
be recorded.
Depth refers to how far back or how far forward in the supply chain does the
traceability system track. Most companies have one-up, one-back traceability, usually
including important information regarding their immediate suppliers and buyers. For
example, information on certified organic bananas relate to the crop maintenance from
the seed stage, however a traceability system for fair trade bananas will only extend to
16
information on price and terms of trade between coffee growers and processors.
Precision is the degree of accuracy with which the traceability system can identify a
particular food product’s movement or characteristics. A precise traceability system
may trace a single banana to its farm with high assurance, while a less precise system
would only trace a crate of bananas to two or three orchards with lower assurance. High
precision can be very costly, however may lead to a lower product error rate and easier
product recall. As shown in graph 3 below, the attributes desired will determine the
degree of precision required.
Figure 3: The depth of a FTS depends on the attributes of interest (Golan et. al, 2004)
3.2.3 Instruments for traceability
In many lesser developed countries, traceability is recorded using a paper-based system.
However, nowadays, advances in technology are greatly supporting the implementation
of FTSs in a way that is cheap and convenient. Aung and Chang (2013) list four of the
main instruments for modern FTSs:
1. Alphanumeric Codes: A label which includes a sequence of numbers and letters of
17
various sizes.
2. Bar codes: An optical machine readable representation of data. It encodes
alphanumeric characters and consist of vertical bars, spaces, squares and dots.
3. Radio Frequency Identification (RFID): Can detect the presence of tagged objects.
It tracks using radio waves.
4. Wireless Sensor Network (WSN): It collects sensing data from physical or
environmental conditions. It has a variety of sensors available for sensing and
monitoring
Moe (1998) estimated that demand for information along the food chain will increase
and it will set higher requirements for well-structured traceability systems. As
consumer demand grows for food supply chain information so too will companies
invest in the technology and make it available to consumers. For example, in many
countries the use of mobile phone internet allows customers to view supply chain
information in real time while shopping. This technology offers the potential to
implement full traceability information, however ultimately its implementation can
only be made after the consideration of the costs and benefits (Golan et al. 2004)
18
4. Governance structures for FTSs
4.1 Identifying mandatory and voluntary FTSs
Voluntary (or private sector driven) traceability describes a private firm’s individual
decision to go beyond required regulations to implement FTSs to create value for its
business. This is usually done in coordination with many firms that constitute a supply
chain (McEvoy and Souza Monteiro, 2008). Mandatory (or government led)
traceability refers to the legal enforcement of FTSs in food production. The use of
mandatory FTSs came into prominence in the late 1990s as a government response to
the BSE scandal that disrupted European food supply. In the early 2000s both the EU
and Japan created public initiatives to make traceability mandatory, initially in the beef
industry and then, in the EU, for all food sectors (Souza Monteiro and Caswell 2004).
Since then, mandatory FTSs have grown in number and are now utilized in most OECD
(Organization for Economic Cooperation and Development) countries today.
Mandatory FTSs are employed by national governments, and as such their aim is to
protect the national interest; this may pertain to social, economic, and environmental
policy aims. Usually the aim of government in using mandatory FTSs is to protect
public health (social) and to prevent market failure (economic). On the other hand, the
number of food companies who are implementing voluntary FTSs is also growing in
number (Stranieri and Banterle, 2006). Voluntary FTSs are implemented by private
firms whose motivation is primarily to gain a competitive advantage and create value
for their shareholders. The benefits arising from voluntary FTSs are largely debated in
the literature; as will be discussed later in this paper, they pertain mainly to market
differentiation, supply chain management improvement and food safety risk
management. These act as the economic arguments for private firm adoption.
19
Different countries utilise different forms of FTSs. In a regional study conducted on the
implementation of FTSs in the beef industry by Souza Monteiro and Caswell (2006),
they categorize major the major beef producing and trading countries into four groups:
adoption of mandatory FTSs in response to consumer concerns (EU and Japan),
utlisation of mandatory traceability to maintain or enhance export market shares
(Australia, Brazil, and Argentina), industry managed mandatory programs for animal
identification (Canada), and voluntary systems (United States). National policy towards
FTSs has huge implications for the international food trade. Adopting better FTSs may
allow firms greater access to export markets, moreover mandating stricter FTSs may
prevent access to foreign exporters. For example, higher traceability standards in the
European Union act as an extra cost and a trade barrier to South American food exports.
4.2 Comparing mandatory and voluntary FTSs
The question of what is the efficient level of traceability and whether it is best attained
by mandatory or voluntary rule is an important one and has important economic
implications (Golan et al. 2004). Hobbs (2004) argues that “the debate on whether
traceability is the responsibility of private firms or the government depends on the
eventuality and extent of market failures”. That is, even though traceability may have
obvious private benefits, such as improving the supply chain management, it may also
have large public benefits as it can potentially reduce the frequency and/or severity of
food-safety incidents (Meuwissen et al. 2003; Golan et al. 2004).
Given that traceability possesses public good characteristics, its implementation by
private firms may be inadequate; as firms will attempt to benefit from traceability
without bearing the cost of providing it. This point is argued by Havinga (2006) who
raise concerns about how effective the private sector may be in maintaining safety
20
controls that coincide with societal goals. Indeed the consequences of inadequate levels
of voluntary FTSs in the private sector may be very costly, as highlighted by the recent
outbreaks in the United States (e-coli in spinach in 2009). In short, when traceability
provides public benefits, the optimal choice among private firms may not coincide with
the optimum choice for public welfare. To this end, government may need to play a
strong role in bridging this margin of error; and thus prevent market failure and/or
health risk.
Evidently, mandatory FTSs also possess a record of food safety epidemics. Zhou et al.
(2013) make the point that the mandatory traceability of raw materials, input, and
processing standard is quite low. Thus, it does not meet the quality standards of some
consumers with higher traceability requirements. Moreover, it often fails to
differentiate between valuable quality attributes, and does not include traceability
related to food safety aspects, animal welfare, or high rate of sample testing. These are
some of the attributes that customers are looking for, thus many firms turn to voluntary
FTSs to provide the precision needed to trace such aspects. Golan et. al (2004), in their
study of voluntary FTSs in the United States, also make the point that the government is
inefficient in issuing blanket mandatory FTSs across industries with a variety of
production processes and changing consumer demands.
This view is backed up by a study by McEvoy and Souza Monteiro (2008), who
conclude that voluntary FTSs can be successful in controlling food safety. However,
they warn that this will not be effective if only a single firm is implementing it, rather
the industry as a whole must act collectively if they are to achieve a high standard safety
control. Moreover, they point out that the actual number of firms joining the voluntary
agreement will depend on the relative cost of providing traceability and the resulting
benefit from a reduction in the cost of an outbreak. They describe the firms that don’t
participate in these voluntary agreements as ‘free riders’, and conclude that the too
21
many industry free riders will make it impossible to achieve an optimal level of
traceability. This is because the free riders will reap some of the rewards but will not
bear any of the costs, resulting in a decrease in competitiveness for the rest.
A large number of voluntary FTSs have recently emerged in the food industry (Fulponi
2006). One example is provided by EurepGAP, a scheme initially developed by an
association of European retailers to harmonize standards imposed by different
supermarket chains in their procurement strategies for fruit and vegetables. Voluntary
FTSs are becoming more widespread and are being used by more and more firms. This
is evidenced in Havinga’s (2006) study which shows that large supermarkets possess
such economic power that they can force many food industry suppliers and producers to
adhere to more voluntary FTSs. Supermarkets often act as the leading agent in the
supply chain and will often develop and dictate their traceability requirements to the
other agents, depending on their customer and process needs.
Assessing the costs and benefits of mandatory and voluntary FTSs can be difficult to
measure. Mandatory FTSs are normally measured in terms of loss of economic
productivity and costs to the health care system. There is only limited data on the
economic consequences of food contamination and foodborne disease (Aung and
Chang, 2012). However, the U.S. Department of Agriculture (USDA) estimates the cost
of illness associated with medical expenses and losses from five major types of
foodborne illnesses at USD6.9 billion annually (Vogt, 2005). From a private firm
perspective, the benefits/costs of FTSs can be measured qualitatively and quantitatively.
Qualitatively may refer to costs such as a loss in consumer confidence or brand
reputation, quantitatively may refer to costs such as fewer product recalls or less
lawsuits. These will be discussed in more detail further on the paper.
As explained, there are clear benefits arising from both voluntary and mandatory FTSs.
22
Voluntary FTSs can be efficient mechanisms and deliver a more accurate and cost
effective system. On the other hand, mandatory FTSs can deliver a base line system of
traceability; so that when the private sector, owing to different incentives, fails to
provide an optimum level of traceability, mandatory FTSs can step in to protect
consumer health and prevent market failure. Some regions such as the European Union
and Japan now use a hybrid structure of both voluntary and mandatory. This emphasises
the role of government in supporting voluntary FTSs, for example the Japanese
Ministry of Agriculture have been very active in providing funding for voluntary
traceability projects and for helping to publish industry guidelines and information on
traceability (Setboonsarng, Sakai, Vancura, 2009).
4.3 Mandatory and voluntary FTSs in China
Food safety is an extremely critical issue in China currently. The Chinese food safety
system has struggled to keep pace with the rapid growth and radically changing
structure of the economy Liu and Hobbs (2010). Opinion polls rank food safety among
the top concerns of Chinese consumers (Wang et al., 2007). Poor management of food
safety has caused illness and created social instability. Food safety is commonly seen
as an important challenge in China’s drive towards modern society or the “Chinese
dream” (Caixin Online). From an economic perspective, food safety incidents have
also had a considerable impact. For example, the incident in 2011 when Clubenterol
was added to pig feed and remained within the pigs after the time of slaughter. The
residues in pork meat led to serious human health issues. In just 1 week, the total loss in
pork sales amounted to RMB300 million (USD46.3 million) across the entire Chinese
live pig-raising industry (Zhou, Zhen and Liu, 2013). Zheng et al. (2012) point out that
the weak food traceability system in China has become a trade barrier to China’s
agricultural exports. Product safety incidents, both abroad and in the Chinese domestic
23
market, have damaged the reputation of Chinese food products in importers markets
and, at times, led to disruptive reductions in foreign demand (Liu et al., 2009). For
example, D’Amico et al. (2013) in their study of Chinese fish exports to Europe found
that 83% of products assessed did not meet European requirements for traceability. It is
evident that Chinese private firms must develop their voluntary FTSs if they want to
compete on the global food markets.
This importance both socially and economically has been acknowledged by the
China’s food regulators (Financial times, 2007). The Chinese government has recently
recognised the importance of mandatory FTSs in controlling food safety by issuing
China’s nationwide New Food Safety Law which came into effect on June 1, 2009.
The new law targets the entire national food safety monitoring system. Under the law,
food producers, processers, packers, and retailers are required to implement testing
and record keeping systems for all inputs and outputs and to archive the records for at
least two years (Articles 36-41). Food manufacturers and distributors are also required
to establish a regime to be able to immediately stop the production of food that does
not meet food safety standards, to promptly recall food already in the market place,
and to issue a notification to related participants (Article 53). For violations, the new
law stipulates associated punishments, including warning fines ranging from
RMB2000 to 20,000 according to the degree of seriousness (Article 87).
According to China Chain Store and Franchise Association (2007), a number of
challenges have hindered China from the fast development of mandatory FTSs. First, in
a country the size of China safety standards are difficult to unify across different
production sectors. Second, food circulation channels in China are often obstacles and
not efficient. Third, China lacks effective food legislation and supervision systems.
Fourth, it incurs a huge investment to build a nationwide food traceability system. A
key reason of this slow progress is the economic structure of the Chinese agricultural
24
industry. For example the pork industry comprises of nearly 64.59 million scattered
pig-rearing farmers making it extremely difficult to trace back products effectively.
Moreover, the size of firms in China is very small, 80 percent of the food producers, or
roughly 350,000 enterprises, have fewer than 10 employees (Engardio, Dexter,
Balfour and Einhorn 2007). In addition, farmers engaged in breeding and producing
are not well-educated and are generally unaware of agricultural product safety/quality
(Zhou and Jiang 2007) and quality traceability (Liu et al. 2007; Li and Kou 2010). Also,
the government role in supervising and monitoring these laws is notoriously poor, and
does not motivate firms to participate (Zhou and Liqing 2007). These factors indicate
that a mandatory FTS may simply not be viable in the Chinese market.
In response to growing consumer demand for better quality safer food, some Chinese
firms have been compelled to set up voluntary FTSs (Zhou et al., 2013). Private firms
with market incentives are more efficient in dealing with the intricate food safety
demands of their consumers and are likely to do it in a more cost effective way. As
discussed previously, a hybrid structure of mandatory and voluntary FTSs has been an
efficient option in Japan and Europe. In this regard, the Chinese government may look
to cooperate with the private sector in setting the right incentives to implement
voluntary FTSs. These include support to private firms in the form of: grants, technical
guidelines and third party accreditation/auditing etc.
A recent high profile industry case example of FTSs in China is the current partnership
between IBM and Shandong Group for the design of a food traceability system for the
pork industry in Shandong. As reported on Bloomberg (2011), this project involves full
supply chain traceability, from farms to warehouses to retailers. Shandong Commercial
Group is a large state owned company and is carrying out this project as part of the
government’s wider initiative to improve food safety. IBM reported that demand for
food safety products (arising from traceability systems like this) is growing at 15
25
percent a year in China. This initiative represents a government owned project for
voluntary traceability. It is a hybrid structure, but different to cases in Europe and Japan
as the government is acting as the owner rather than the supporter. The growing
literature suggests that the way private firms can keep such projects on budget is by
recognizing the total number of benefits arising from traceability. This will be
discussed in the next section. Whether or not, the Shandong project, as a government
owned hybrid structure, can obtain the same variety of benefits remains to be seen.
26
5. The benefits of voluntary FTSs
5.1 Identifying the benefit categories
To many businesses, implementing traceability is still seen as a daunting task without
any obvious benefits to a business in financial terms (Wang and Li, 2008). This is
because many managers do not look beyond traceability as a regulatory compliance
issue (Sparling and Sterling, 2006). In fact, the implementation of FTSs can be used as
a useful tool to create competitive advantage for a business. The key to achieving those
benefits is first to identify them and then to develop a plan to achieve them (Stirling,
2004). Hobbs et al. (2005), point out that the benefits of FTSs are often difficult to
evaluate as they vary among different markets, products and processes. However,
throughout the literature, several research papers have presented an overview of the
benefits of FTSs. The benefits included in the literature have been measured both
qualitatively and quantitatively. While most benefits can be given a real value (such as
product recall cost savings), others are less tangible in nature (e.g. the impact on
company reputation). Chryssochoidis et al. (2009) divide up the quantitative benefits in
terms of labor savings, costs avoided, revenues and intangibles. Frederiksen et al. (2008)
provide a case example of the qualitative impact of poor FTSs with Perrier (bottlers of
mineral water) who sustained a loss of market share from 60 to 15 percent worldwide
and suffered eventual takeover of the company due to traceability related problems.
Below is a list of 10 research papers which outline the broad spectrum of benefits to be
obtained from traceability. These research papers were chosen due to their relevance
and their strong contribution (highly cited) in the research field. The research
cumulatively includes data from 14 countries and encompasses evidence across a wide
range of sectors in the global food industry.
27
Table 1: Studies outlining the general benefits of FTSs
Authors Paper Topic Industry Methodology Benefits proposed
Table 1
Banterle
and
Stranier
i 2008
Analyses the
effects of
voluntary
traceability on
vertical
relationships
within food
supply
chains
Meat
processing
, fruit and
vegetable,
dairy,
wine, olive
oil,
baking,
and feed
sectors in
Italy
Questionnaire
to 190 firms
Product differentiation,
reduction in product
recall, liability
identification among
supply chain actors,
supply chain
improvement
Chrysso
choidis
et al.
2009
Provides a cost
benefit analysis
of a pilot
traceability
system
Water
company
in a south
European
country
Questionnaire
to company
executives
Supply chain operations
efficiency, improved
trading partner
relationships, increased
productivity, consumer
trust, product
differentiation,
regulation compliance,
risk management,
Frederi
ksen et
al. 2008
Describes the
implementation
of a FTS
throughout a
supply chain
Fish
industry in
Denmark
Questionnaires
and work flow
studies
Brand protection, which
includes: production
efficiency, damage
control, recall
procedure, identity
protection, consumer
confidence
Golan et
al. 2004
A study of the
economic theory
and industry
implementation
of traceability
US food
industry
Market studies
and company
interviews
Improved supply chain
management, higher
food safety and quality
control, differentiation
of food products that
possess credence
attributes (attributes that
are difficult to detect)
28
Authors Paper Topic Industry Methodology Benefits proposed
Table 1
Mai et
al. 2010
A cost benefit
analysis on the
implementation
of traceability
systems
The fish
industry in
Europe,
Chile and
Vietnam
Questionnaires
received by 24
companies
Market growth; recall
reduction; liability claim
and lawsuits reduction;
labour savings;
and process
improvement
Ollson
and
Skjolde
brand
2008
A discussion on
the food supply
chain
from a critical
context point of
view in order to
highlight the
risks and
traceability
issues
Swedish
food
industry
Industry case
studies
Recall minimization,
retaining market share,
protection of
trademarks, and
strengthening reputation
Poghosy
an et al.
(2004)
Research on the
motivations of
traceability
implementation
and its benefits
Agribusin
ess
companies
from 9
different
countries
Focus
interviews with
17 companies
Supply chain
management
efficiency, food quality,
reduced risk and
liability, regulatory
compliance,
market access, consumer
confidence and brand
reputation.
Sparling
and
Henson
2006
An analysis of
the costs and
benefits of
traceability
Canadian
dairy
processing
industry
Interviews and
mail surveys
with 386
processing
facilities
Regulatory benefits,
market and consumer
response benefits, recall
and risk management
benefits, supply chain
benefits
Sterling
2004
A report on the
business case for
traceability
implementation
Canadian
food
industry
Industry
interviews and
surveys
Market response benefit,
recall scope benefit,
supply chain benefit,
regulatory benefit
Wang
and Li
(2006)
A discussion of
the value added
arising from the
implementation
of FTSs
British
meat
processing
industry
Case study and
discussion
Supply chain efficiency,
regulatory benefits,
recall benefits, market
benefits, and quality and
safety benefits
29
After reviewing the literature above, all of the benefits outlined can be summed up and
categorized into three different groups: The benefits will be further explored under
these categories
1. Market differentiation
2. Supply chain management
3. Safety risk management
Table 2: Key benefit components
Market differentiation Safety risk management Operation efficiency
Market growth
Product differentiation
Brand development
Consumer
confidence/trust
Product recall reduction
and minimization
Liability protection
Food quality risk
management
Company reputation
protection
Supply chain
management
Process efficiency
5.2 The benefits for market differentiation
Voluntary FTSs are largely driven by a customer need or requirement. This may be
demanded within the supply chain, for example by retailers of their suppliers, such as
Wal-Mart imposing Radio Frequency Identification (RFID) systems on their suppliers
in the search for process efficiencies and ultimately reduced cost (Stirling 2004).
However, it is mainly driven by the end consumer seeking an assurance of product
attributes, particularly for attributes which are not visible, often referred to as credence
attributes (Golan et. al., 2004; Hobbs, 2004; Stirling, 2004). In a competitive market,
food producers will try to differentiate one product from others in ways that matter to
the consumers. Often, these attributes in food are difficult for a consumer to distinguish
even after consuming the product, for example a consumer may find it difficult to tell if
a food is organic or genetically modified etc. These types of attributes are known as
30
credence attributes. In these cases, a FTS is needed to monitor and record the processes
by which these claims are made and to provide evidence to the customer that the
credence attributes are accurately claimed, and therefore can justify the products value.
This reduces the information asymmetry costs for the consumer.
According to Golan et al. (2004), credence attributes fall into two categories: content
attributes concerns the physical properties of a product, for example whether or not
orange juice contains preservatives and colourings, or the amount of calcium in an
infant milk formula product. Process attributes refer to the characteristics of the
production process, for example place of origin, fair trade, animal welfare etc.
Traceability allows companies to verify the product quality; it is necessary to do this in
conjunction with a third party accreditation system to further boost credibility.
Companies must then be able to market these attributes and create awareness among the
consumer in a way that is convenient and suitable for the customer (i.e. concise labeling
etc.) (Xu and Wu, 2009). Technology and the internet can support the implementation
of such a market strategy, for example real time information flow via smart phones
(Aung and Chang, 2013).
Hobbs (2004) terms this function of traceability (that is the role of traceability in
verifying credence attributes) as ex ante traceability. This is opposed to ex post
traceability which is reactive in nature. For example, in the event of a problem ex post
traceability allows the identification and trace back of the product. Hobbs points out
that ex ante traceability is effective in reducing information asymmetry between the
customer and the producer. In the presence of information asymmetry, there will be an
incentive among producers to cheat and produce faulty, mislabeled products. Within the
private sector, if there is a market premium for safer food there will be an incentive for
firms to label and promote their products as having enhanced safety attributes. The
pressing question in the literature pertains to what extent are consumers concerned with
31
and willing to pay for traceability. Below are 6 studies undertaken to evaluate this.
Table 3: Research on the benefits for market differentiation
Author Industry and
region
Methodology Results
Chen and
Huang 2012
Fast food in
Taiwan
435
questionnaires
Traceability led to a reduction in
perceived information asymmetry
and fears of seller opportunism, this
caused a reduction in perceived
uncertainty and a higher intention to
purchase
Choe et al.
2008
Food
products in
Korea
491
questionnaires
Traceability mitigated uncertainty (as
a result of lower information
asymmetry and fear of seller
opportunism) and led to a greater
intention to purchase and a higher
willingness to pay
Dickinson
and Bailey
2002
Red meat
products in
the US
Experimental
auction
markets (102
participants)
Willingness to pay a price premium of
USD0.37 for traceability alone and
USD1.1 for one with traceability and
other assurances
Hobbs 2003 Beef
sandwiches in
Canada
Experimental
auction
markets (204
participants)
Willingness to pay a premium of 7%
(Cdn 0.2) alone for traceability and
20% (Cdn0.28) for one with
traceability and other assurances on a
beef sandwich worth C$2.85
Kehagia et
al. 2007
Beef in
Greece
123
questionnaires
Customers are willing to pay extra for
some attributes arising from
traceability but not all, this is
contingent on the respondents level of
education
Van
Rijswijk et
al. (2011)
Food
products in
Germany,
France, Italy,
Spain
163
interviews
A clear consumer need for
information on production processes,
which could be made available
through traceability
The literature provides evidence throughout many countries of consumers who display
a need for traceability. This is particularly the case when traceability is coupled with
32
quality verification such as an additional food safety assurance (Golan et al., 2004).
However, the results often contain many variables. Chen and Huang (2012) and Choe et
al. (2008) identify perceived uncertainty as the driver for valuing traceability among
consumers. According to Van Rijswijk et al. (2008), traceability can be meaningful to
consumers, but primarily in an indirect manner through the general benefits that they
perceive associated with food purchases in general, for example in their study they
found process attributes (specifically country of origin) as the most important attribute;
their analysis indicates that while respondents may not be so concerned with the
concept of traceability itself, they will be interested in the attributes resulting from
traceability. An example is provided in Clemens’ (2003) study, they discusses a recent
strategy by Japanese food retailers to market “story meats,” for which information is
available on the BSE status and basic production information about the animal, together
with traceability information throughout the supply chain back to the farm of origin.
Respondent’s response to such credence attributes is heavily contingent on the
respondent’s income (Giraud and Amblard, 2003) and education (Kehagia 2007b).
Moreover, geographical location and national culture play a role in consumer’s
perception of traceability. In a study by Giraud and Halawany (2006), it was found that
participants in southern European countries (France, Italy, Malta, Slovenia and Spain)
are more aware of the term ‘traceability’ than northern ones. In southern European
countries, traceability is considered as a buying and confidence criterion; while it does
not influence participants’ purchase in The Netherlands and Germany. As studied by
Golan et al. (2004), consumer response to traceability and hence firm incentive to
employ FTSs is influenced by the existing mandatory systems set in place and the
recent record of food safety in the region. If there is a successful system of mandatory
traceability already in place and recent records in food safety are clean, then consumers
will be less concerned about traceability and will be less willing to pay (Sodano and
Verneau, 2003). De Jonge et al. (2004) categorized the factors affecting customers’
33
view of traceable food products according to (1) demographic and socio-economic
factors such as age, education and income, (2) consumer trust in the administration and
food supply chain participant and (3) food safety incidents, consumer knowledge
regarding labeling, and media reports on food safety problems, among others. Much of
the research on consumer opinion uses the willingness-to-pay approach, which is
preferred by many economists for measuring food safety/quality issues. The approach
theoretically represents the full value of the added attribute based on the consumer’s
preferences (Valeeva, Meuwissen and Huirne, 2004).
5.2.1 A China perspective
In the Chinese market, the numbers of firms using voluntary FTSs to gain a market
advantage are relatively low compared to Europe. Table 4 below contains papers
measuring Chinese consumer sentiment towards traceable foods. The first noticeable
aspect of these studies is the lack of awareness of Chinese consumers towards FTSs.
This is evident in all of the studies below. For example, in Wu et al’s (2011) study, 63
percent of respondents had never heard of FTSs. In Wang et al. (2009c) sample, over 80
percent had not heard of the HAACP systems of traceability. This is further elaborated
by another study by Zhou et al. (2013) on the determinants of voluntary traceability in
the pork industry in Zhejiang; they did not include product differentiation in their study
due to the “present consumer unawareness of food safety traceability in China”. In fact,
Chinese consumer attitude to safe food in general is low. This indicates that firm
incentives to market the benefits of FTSs are also low
However, as is also demonstrated in the studies in table 4 below, of the Chinese
consumers who are familiar with traceability, there is a desire for traceable food and a
willingness to pay for it. Wu et al. (2011) note that after consumers were informed of
the meaning of FTSs, it resulted in over 30 per cent of respondents in the three regions
34
more likely to buy traceable food. Zhang et al. (2012) note “the more respondents are
aware of the features of food traceability and the more they know about China’s food
certifications, the more they are willing to pay for traceable products”. This suggests
that Chinese consumers despite having low knowledge of the concept of traceability in
safe food do have a positive attitude towards it. The studies in table 4 also stress that
this is highly linked to income, education and age demographic variables.
Golan et al. (2004) writes that the larger the market, the greater the benefits of
traceability for credence attribute marketing. The evidence suggests that while
currently there is a gap is a low level of awareness among consumers, there is a growing
positive attitude towards FTSs. This is largely influenced by the media platforms
reported widely on many Chinese food accidents (Wu, Xu and Gao, 2011, Liu, 2012).
These food safety trends are a growing concern for Chinese consumers and will lead to
a greater interest in FTSs. The potential market benefits will motivate firms to
implement voluntary FTSs in the future. Signs suggest this is already in motion. For
example, the Carrefour retail chain is experimenting with offering ‘‘quality line” fruits,
fish, and meat in its Chinese outlets, and some other retailers offer premium-priced
‘‘green food” produce and meats in an attempt to tap into this market segment (Wang et
al., 2007). Golan et al., (2004) also conclude that the higher the expected premiums, the
larger the benefits of traceability for credence attribute marketing. As the Chinese
economy continues to grow, and the disposable income rises people are likely to be
more willing to pay premiums for guarantees on credence attributes; once again
emphasizing the role of FTSs.
35
Table 4: Research on the benefits for market differentiation in China
Author Industry and
region
Methodology Results
Wang et al.
2007
Milk in Beijing 569 interviews of
supermarket
shoppers
Most respondents willing to pay
less than 10% for certified
traceable milk, however low
awareness of respondents
towards important traceability
systems such as HACCP
Wu et al.
2011
Food products
in 13 cities in
Jiangsu
province
Interviews with
1757 consumers
68% of respondents said they
would be willing to pay extra for
certified traceable food products
Zhang et al.
2012
Pork, milk and
cooking oil in
Nanjing
Interviews with
247 households
Respondents showed a
willingness to pay 21.7% higher
than regular milk
prices, 19.8% higher than
regular cooking oil prices and
16.7% higher than regular pork
prices for traceability in these
products
Zheng et al.
2012
Pork in Beijing 400
questionnaires
and a logistic
model
Respondents were willing to
pay an average price premium
of 22.5% more for traceable
pork than non-traceable
5.3 The benefits for supply chain management
As Mentzer et. al (2001) defines, supply chain management is the systemic, strategic
coordination of the traditional business functions and the tactics across these
business functions within a particular company and across businesses within the
supply chain, for the purposes of improving the long-term performance of the
individual companies and the supply chain as a whole.
Often overlooked by firms, the benefits of traceability in supply chain management are
becoming more apparent. According to Wang and Li (2006), when a FTS is
36
implemented without considering other supply chain activities it has limited value,
however when it is integrated as part of the supply chain management process, it may
deliver considerable competitive advantages. According to Golan et al. (2004), a
critical element of any supply management strategy is the collection of information on
each product from production to point of sale. That is to have an information trail that
follows the product’s physical trail. Information trails, or in other words, traceability
systems, provide the basis for good supply management. This information is an
important asset and can lay the basis to efficient production, assembly, warehousing
and distribution. In the food industry where margins are often thin, efficiency in
supply management is a key area of competition.
Moe (1998) distinguishes traceability in supply chain management in two categories:
chain traceability is the ability to track a product batch and its history through the
whole, or part, of a production chain from harvest through transport, storage,
processing, distribution and sales; and internal traceability is the ability to track within
one of the steps in the chain. Thus, traceability is helpful towards supply chain
management from the view of the single firm and towards each firm comprising an
entire supply chain, and thus involves efforts that are both inter and intra
organizational. .
As demonstrated in table 5 below, the importance of traceability in improving the
supply chain management of a firm is backed up by a growing number of research
papers. For example, in Mai et al.’s (2010) study of the fish industry in Europe, Chile
and Vietnam, the respondents rated supply chain management as the most important
benefit to their business resulting from traceability. Sparling and Sterling (2004) note
that in the industries of pharmaceuticals, automotive, aerospace and electronics,
traceability has an important role in improving logistics and warehouse operations,
however the food industry surprisingly does not place such an emphasis on
37
traceability for such purposes. Results show that the information gained from FTSs
can greatly support other supply chain activities such as warehousing, inventory
management, quality control, labour cost reduction, procurement etc.
Table 5: Research on the benefits for supply chain management
Author
Industry and
region
Methodology Results
Table 5
Alfaro and
Rabade
2008
Vegetable
industry in
Spain
Longitudinal
case study
Improved the management of
inventories through a better use of
warehousing space; reduced handling
costs; decreased inventory level; and
minimised errors related to the whole
production and logistics processes
Canavari
et al. 2010
Fruit industry
in Italy
Interviews
with 17
companies
Traceability is part of information
management which plays a strong role
in logistic and strategic management
issues
Moe, 1998 Global food
industry
Discussion Quality control, production control
and for fulfilling consumer demands
Raggatieri,
Gamberi,
Manzini,
2007
Parmesan
cheese in
Italy
Case study on
one company
Process control, indicates cause and
effect when the product fails to
conform to standard, improves
planning so that raw material use is
optimized, and improves grounds for
implementing IT solutions to control
and manage production.
Sahin,
Dallery,
Gershwin,
2002
Not
applicable
Framework
proposition
Labour cost reduction; acceleration of
physical flows; less shrinkage (loss of
inventory from human error);
improved stock control and
production monitoring; better
knowledge of consumer behaviour
Saltini and
Akkerman
2011
Chocolate
industry in
Denmark
A simulation
model
If well integrated with the production
operations, can benefit food producers
in terms of safety issues as well as in
the daily operational activities
38
Author
Industry and
region
Methodology Results
Table 5
Setboonsar
ng, Sakai,
and
Vancura,
2009
Mushrooms
and poultry in
Japan
2 industry case
studies
Faster, more reliable access to
production data which led to greater
efficiencies in supply chain
management
Wang and
Li, 2006
British meat
processing
industry
A discussion of
the value added
arising from
the
implementatio
n of FTSs
Production planning; inventory
control; dynamic pricing; supply
logistics and distribution
management;
Wang et
al., 2009a
Cooked
meats in the
UK and
baked goods
in the
Netherlands
A proposed
integrated
planning
model and 2
industry case
studies
They show that an integrated model
combining the protection of food
safety with the operational systems
can optimize overall operational
performance
5.3.1 A China perspective
Most of the literature reviewed in this study suggests that Chinese firms are not
adopting voluntary FTSs systems for the purpose of improving supply chain
management. In fact, the number of studies on traceability for the purpose of supply
chain management in China is quite low. First of all, the evidence suggests that only
large Chinese enterprises are implementing voluntary FTSs (Wang et al., 2009b; Zhou
et al., 2013). Almost all studies undertaken on the incentives of Chinese firms to
implement voluntary FTSs note the difficulty of small to medium enterprises to do so.
This mainly relates to cost among other reasons (more on this in the “voluntary costs
section”). As we look at the incentives for larger Chinese firms in implementing
voluntary FTSs we see that the perceived benefits do not normally include the
39
improvement of supply chain activities. The majority of researched papers on the
benefits of voluntary FTSs in China do not mention supply chain management as an
influential factor. In Zhou et al.’s paper (2013) exploring the incentives for pork firms
in implementing FTSs, they concluded that “operation efficiency was not significant in
any of the firm’s voluntary traceability behavior, as electronic information systems
have not yet been established in most Chinese pork firms”. Limited technology is on
one barrier to implementation (see “costs”)
Nevertheless, as displayed in table 6, three studies were found (Pan et al., 2012; Wang
et al., 2009b; Xiong et al., 2010) that discuss the benefits of supply chain management
in FTSs. In particular, Wang et al. (2009b) who empirically show the role of “better
enterprise management standard” was instrumental in their decision to implement FTSs
in the Guangdong and Hainan fish industry. However, in each of these studies the
authors do not elaborate on what areas of “production process”, “enterprise
management” “production management” they mean exactly. They do not provide a
detailed description on the areas influenced. This reduces the credibility of the results.
This is in contrast to studies done in other countries with more established traceability
systems, for example Setboonsargn et al. (2009) in their study of FTSs in Japan, give
detailed descriptions and use clear examples in their case studies. In their case, FTS
greatly quickened their data processing time which improved their inventory
management and other supply chain activities. More detailed studies need to be carried
out in China to demonstrate the impact of voluntary FTSs on supply chain management.
40
Table 6: Research on the benefits for supply chain management in China
Author Industry and
region
Methodology Results
Pan et al. 2012 Beef and
vegetables in
Beijing, Shanghai
and Shandong
An industry case
study
Improvement in production
process management
Wang et al.,
2009b
Fish in
Guangdong and
Hainan
Interview with
21 firms
Improving enterprise
management standard was a
key influencing factor in
the decision to implement
traceability in SOE, JV and
private firms
Xiong et al.,
2010
Pork industry in
Tianjin
A traceability
design
framework
Traceability creates more
information which can
benefit production
management
Zhou, Yan and
Liu 2013
Pork industry in
Zhejiang
22 firm
interviews and
58 email
questionnaires
Few benefits due to
undeveloped information
systems
5.4 The benefits for food safety risk management
In the review of the literature (see table 7 below), it was noted that the most important
benefit arising from voluntary FTSs was the management of food safety risk. For
example, Sparling et al. (2004) report that food safety risk management was a
significant benefit in all 3 of their pilot studies in Canada. Hobbs (2004) terms this as
ex post cost reduction as it is a reactive function after a food problem has arisen.
Traceability, as applied to food products, provides detailed product information on
product’s origins and location, characteristics and production processes that can be
used to more easily identify the source of a food safety issue (Pouliot and Sumner
2008). So long as there is high precision in a FTS (Golan et al., 2004) the scope or
volume of a product recalled in a food safety incident can be greatly reduced. Specific
41
product batches containing the faulty product can be accurately identified and
removed, this is as opposed to the removal of large product stocks, which is a
characteristic of most recent food crises. Authorities often respond in an over-zealous
way, recommending recalls on all suspect products (Pouliot, 2008). More precise
FTSs greatly reduce the scope and time in which an unsafe product can be identified.
For example, during the recent BSE beef recall, one supermarket chain used its
preferred customer cards to identify and warn shoppers who had bought the suspect
meat (Anderson, 2004). The accuracy and speed of FTS recalls can produce direct
cost savings which have been quantitatively studied (Saltini, Akkerman 2011; Sparling
et al., 2004).
Moreover, as Saltini and Akkerman (2012) note, “a large share of the costs (of poor
safety control) are caused by indirect consequences, such as damage to the reputation
of the brand and loss of market value, which can even lead to the bankruptcy of the
brand”. Poor FTSs can create longer periods of uncertainty among consumers. As
evidenced in the “market differentiation” section, a loss of consumer confidence can
become detrimental for a firm in the highly competitive food industry.
Many instances have highlighted the importance of voluntary FTSs to the
management of food safety accidents. Pouliot and Sumner (2008) identify the e-coli
tainted spinach scandal in the United States in September 2006 as a prime example.
This example highlights the economic damage that can occur after a badly managed
food safety problem:
“Soon after the spinach was identified as the carrier of e-coli, the contaminated
spinach was traced to Natural Selection Foods as the packer. However, because the
Food and Drug Administration was unable to rapidly identify the farm source of the
outbreak and to isolate the contaminated spinach, it advised consumers on September
42
14 not to eat bagged spinach. Stores did not limit their response to the bagged product
and pulled all fresh spinach from the shelves. The farm of origin was only identified
with further extensive investigation. However, the precise means by which spinach
was contaminated could not be identified. The delivery by one grower of tainted
spinach resulted in the largest recall ever for leafy-green products. Six months after
the outbreak, the retail sales of bagged spinach were still below the previous year
level while the consumption of bunched spinach (substitute good) had rebounded.”
Similar product recall inefficiencies have been seen in Europe, namely the horse meat
scandal in 2013 and the pork dioxin scandal in 2008. One important point arising from
these scandals was the slow time and large scope in which these products were
recalled. There simply wasn’t enough information available to clearly identify the
source of the problem. The product recall inefficiencies were pointed out in an Irish
government investigation report after the pork dioxin scandal, it wrote “an absence of
an effective traceability scheme necessitated a 100 percent recall for a 10 percent
contamination rate”. This emphasizes the role of precise FTSs in limiting the scope of
product recall; these examples should act as a motivator to firms considering
implementing voluntary FTSs.
In addition, another benefit of voluntary FTSs in an event of a food safety crisis is the
direct cost reduction in liability claims by customers (Aung and Chang, 2012; Mai et
al., 2010; Sparling et al. 2004). Customer lawsuits in food safety incidents can be
extremely costly, reducing the scope and time in which food safety occur will save this
cost. Moreover, in the event of a safety incident, FTSs will greatly help in assigning
liability where it is due. FTSs can provide excellent records that can be used as strong
evidence in a liability claim. In fact, some actors in a supply chain may be able to use
voluntary FTSs to pass on liability further up or down to other members in the chain
(Hobbs, 2004). Voluntary FTSs provide an assurance to each supply chain actor of their
43
relevant liability. This reduces the likelihood of seller opportunism and fraud, inducing
each party to take full responsibility for his own contribution. Voluntary FTSs also
reduce the costs of monitoring and verification (transaction costs – see “costs” section)
from other supply chain actors or from third party auditors; this is because there is a
higher accuracy and quantity of documentation (Setboonsarng, Sakai, and Vancura,
2009; Souza-Monteiro and Caswell, 2004).
Table 7: Research on the benefits for food safety risk management
Author Industry and
region
Methodology Results
Aung and
Chang 2012
Global food
industry
Overview and
discussion
Minimizing the production and
distribution of unsafe products, and
therefore the potential for bad
publicity, liability, and recalls
Mai et al.,
2010
Fish in
Europe,
Vietnam and
Chile
Case study and
questionnaires
Recall reduction, Liability claim and
lawsuits reduction
McEvoy,
Souza
Monteiro,
2008
Global food
industry
An industry
model
Short run economic cost savings are
product recalls, long run economic
savings are consumer distrust and
loss of goodwill
Pouliot and
Summer
2008,
Global food
industry
An economic
model
Product recall, Protect industry
reputation
Regattieri,
Gamberi,
Manzini
2007
Cheese in
Italy
A case study Rapid recall strategies
Saltini
Akkerman
2011
Chocalate in
Denmark
A simulation
model
Led to a reduction of potential
product recall sizes between 0.5 and
4% in case of contamination of the
raw materials and between 6 and
16% in case of contamination
of a processing batch size.
Sparling et
al. (2004)
Beef, pork
and produce
in Canada
Questionnaires,
pilot studies,
mock recalls
Risk management, recall scope/time
was reported as being a significant
benefit in all 3 of the pilot studies
44
5.4.1 A China perspective
Controlling the impact of food safety accidents is evidently a huge issue in China
currently. There are a large number of examples over the last 10 years whereby a
precise FTS would have reduced the cost of a food crisis. Both direct and indirect
costs have been shouldered by the Chinese food industry as a result of such crises. For
example, China Mengniu Dairy Co Ltd, said direct losses brought on by the melamine
scandal would reach RMB900 million (USD131.39 million) in 2008 (China Daily).
Moreover the Clubenterol contamination of meat lead to a total loss in pork sales of
RMB300 million (nearly over USD46.3 million) across the entire Chinese pork
industry. Taking into account the indirect cost of loss of company reputation and
consumer confidence the total losses may have extended much further. These
incidents should only encourage private firms and industry supply chains to
implement voluntary FTSs.
While the benefits of voluntary FTSs for product recalls in China are acknowledged in
many research papers it is difficult to find clear evidence of examples (see 3 relevant
studies in table 8 below). This is because traceability in China is still at an early stage
and there is little voluntary traceability undertaken to increase the efficiency of
product recall. This perhaps surprising as since 2002, there has been a long list of
costly mismanaged food recalls in China. This is evidenced in Zhao et al.’s (2012)
study on the impact of product recalls on the Chinese stock markets. They found that
the food recalls had a much greater effect on the firm’s stock market value than other
industries, such as the automotive. This they claim is because food firms only
announce a product recall on very serious occasions involving health risk. This they
claim indicates an immature, passive strategy towards food recalls. This shows that
traceability is an issue that private firms and supply chains must get to grips with.
Golan et al. (2004) outline three market characteristics that influence the need for
45
voluntary FTSs; it is useful criteria by which to assess its status in China:
1. The higher the value of the food product, the larger the benefits of traceability for
safety and quality control.
2. The higher the likelihood of safety or quality failures, the larger the benefits of
reducing the extent of failure with traceability systems for safety and quality
control
3. The higher the penalty for safety or quality failures, where penalties include loss
of market, legal expenses, or government mandated fines, the greater the benefits
of reducing the extent of safety or quality failures with traceability
Golan’s criteria as it relates to the Chinese market:
1. While average Chinese wages have been rising steadily, the market for higher
value food in China is still much lower than more developed countries. Premium
value goods usually demand precise voluntary FTS. However, this is changing
especially as disposable income rises in China.
2. In 2008 alone, there were 1160 food safety recall incidents in China (Wynne et al.
2011). Moreover, the cost was very damaging and extensive. This would indicate
a high risk. However, firms still do not seem incentivised to employ efficient
voluntary FTSs. Firms low motivation to implement voluntary FTSs is
emphasised by Roth et al. (2008) in their study on Chinese export recalls; they
point out that product trace back of Chinese products was made timely and very
complicated making product recall difficult.
3. Liu, Kerr and Hobbs (2010) make the point that liability law is not developed
enough in China to warrant an extra investment in voluntary FTSs. Poor liability
law means firms may not be reprimanded for poor safety control. Thus, private
firms are not incentivised to invest in higher safety standards. Moreover, Chinese
firms are less motivated to invest in voluntary FTSs to protect their brand
46
reputation in a safety problem. In the general literature, a food safety incident can
lead to a loss of reputation that effects future sales over the long term and easily
leads to bankruptcy. In China, branding and reputations are far less developed
(Hingley et al., 2009). The markets are fluid, firms change names and their
structures frequently; a firm suffering a food safety incident can easily re-emerge
with a new name, placing a new brand in the market without any disruption to its
operations (Liu, Kerr and Hobbs 2010).
Table 8: Research on the benefits for food safety risk management in China
Authors Industry
and
region
Methodology Results
Liu,
Kerr
and
Hobbs
2010
Aquatic
products
in China
A regulatory
assessment
approach
Liability law is not sufficiently developed
to provide an effective deterrent to
under-investing in, or cheating on, food
safety. The threat of loss of reputation
plays too small a role in motivating both
fish farmers and processors.
Roth et
al., 2008
Chinese
pet food
Present a
strategic insight
The length of time to trace origin source in
China as well as extensive subcontracting
made it difficult to achieve efficient recall
Zhao, Li
and
Flynn,
2012
Food
companies
on the
Shanghai
and
Shenzhen
stock
exchange
They collected
stock market
information
relating to
product recall
announcements,
6 of which were
from food
companies
The food industry experiences a more
severe stock market reaction to food
recalls, the food industry only announces a
recall when there is a danger to human
health, therefore they try to minimize
recalls – this passive recall strategy leads
to great fear and financial loss on food
firms’ stock capitalization
47
6. Costs of voluntary FTSs
6.1 Identifying the cost categories
The cost of traceability is a sensitive question as margins in the food industry are
usually very thin. According to Sparling et al. (2006) the costs of traceability are easier
to quantify than benefits as they are more tangible. Golan et al. (2004), describe the
costs of voluntary FTSs in two categories: costs of recordkeeping and product
differentiation. Recordkeeping costs refer to the collection of and maintenance of
information on product attributes throughout the supply chain. This can become costly
if the degree of information required is much greater than the existing system. Product
differentiation for traceability refers to keeping certain products separate from each
other in the supply chain. Costs in product differentiation will rise when new separate
lines of production and distribution must be built especially for the purpose of
voluntary FTSs and/or if unused capacity arises from the new facilities. Golan et al.
(2004) note that safety/quality attributes necessitating high precision tracing require
smaller batch tracing and are much more costly. The greater number of handlers and
distribution systems involved, and the greater complexity of inputs in the product will
increase the costs of voluntary FTSs. As the research in table 9 below indicates, there
have been many studies undertaken across a variety of different industries and countries
that outline the total categories of costs that are involved in voluntary FTS
implementation. Firms should refer to these costs and aim to quantifiably calculate the
total amount.
48
Table 9: Research on the general costs of voluntary FTSs
Author Industry
and region
Methodology Costs incurred
Asioli, Boecker,
Canavari, 2010
Fish in Italy 60 surveys Equipment and software,
training, materials,
certification and audits
Canavari et al.,
2010
Fruit in Italy 17 interviews
with key
informants
IT expertise and equipment,
additional staff training
Saltini and
Akkerman 2012
Chocalate in
Denmark
A simulation
model
Reduction in overall
production efficiency from
7-22% due to increased
production setup times, setup
costs, cleaning efforts
Sparling et al.
2006
Dairy
products in
Canada
130 postal
surveys
Most notable costs were
inspections/audits,
laboratory testing, and the
extra time spent by staff
Chryssochoidis et
al. 2009
Mineral
water in a
south
European
country
Questionnaires
to company
executives
Initial costs: purchase and
installation of software,
education and training, cost
reduction to other parts of the
organization due to business
process reengineering.
Ongoing costs: equipment
maintenance, ongoing
training, licensing
Meuwissen 2003 Global food
industry
Industry analysis Implementation:
transforming processes, less
flexibility, automation, extra
storage, production
materials, personnel,
documentation
Maintenance:
Audits
49
6.1.1 A China perspective
As demonstrated in table 10, while the listed costs do not vary much against other
foreign examples, there is a clear indication in the literature that voluntary FTSs in
China are more difficult to implement than in many more developed countries. This is
because the cost of implementing such measures is greatly amplified in China. Below in
table 11 are 5 studies in which the difficulties for Chinese food firms are expressed.
Most studies noted that Chinese food companies feel that implementing voluntary FTSs
are too expensive. Wang et al. (2008) point out that in the Chinese food industry
margins are very thin and consumers are very price sensitive; food producers simply
cannot afford to pass on the costs of FTSs to the consumer. Moreover, as the Chinese
agricultural industry consists mainly of millions of small scale farmers, there simply are
not enough financial resources to install such systems. Wang et al. (2008), comment
that small farmers also find it difficult to obtain credit from banks.
Another difficulty which was mentioned frequently throughout the studies was the lack
of regulation or monitoring in traceability. This presents a situation whereby the cost of
implementing voluntary FTSs is that another company who ignores the rules will
ultimately overtake you. Liu and Hobbs (2010) make the point that the regulations are
not adequate to deter unlawful food production, they remark “every farmer is
competing with other farmers who they know are willing to cheat and ignore legal
obligations to gain a cost advantage”. This creates a situation where “free riders” will
benefit from not following the regulations at the expense of those who do abide them.
In Miao et al’s (2011) survey, they also found that most of the technology for voluntary
FTSs is made abroad and is often too expensive to justify the cost of purchasing in
China.
50
Table 10: Research on the costs of voluntary FTSs in China
Author Industry
and
region
Methodolog
y
Costs incurred
Feng et al.,
2012
Beef in
Tianjin,
Shandong
and Hebei
Document
collection,
field analysis
and company
interviews
High installation cost and difficult to use
among staff
Wang et. al
2009c
Poultry
products in
Beijing
Case study Before implementation
Plan development, team member, training
Implementation
Sanitation (66% of cost), staff training,
process improvement (27% of cost),
verification and testing, record keeping,
document control
Table 11: Why are the costs greater in China?
Difficulties of implementing FTSs
that are specific to China
Zhou
et al.
2013
Wang
et al.
2008
Feng
et al.
2009
Miao
et al.
2011
Zhou
and Jin
2009
Lack of education among
workers/management
SMEs cannot finance it
Lack of government support
Poor regulation and monitoring/
inconsistent standards
Poor infrastructure/ low technology
Lack of awareness among consumers
51
6.2 Transaction costs of FTSs
Engelseth (2009) argues that food product traceability should be viewed from a more
network-oriented perspective and can only be achieved in practice by cross-functional
interaction. FTSs are more effectively implemented as part of a supply chain than as an
individual firm. In order to meet the required standards for traceability, firms must
collectively meet certain production and control requirements. This necessitates a
greater cooperation and integration among parties of a supply chain. As Banterle et al.
(2006) writes, “the correct execution of the voluntary system brings with it the
necessity to reorganize economic exchange among supply chain agents, through the
introduction of new modes of vertical coordination and in providing new transaction
governance”. In order to guide the vertical coordination in the supply chain firms will
participate in supply chain agreements. These rules set out the rules for the new
standards of quality and safety. It is important that a firm weighs up the relevant costs
and benefits of being a part of such an agreement.
In accordance to Williamson’s theory (1993) on transaction cost economics, these
agreements incur transaction costs. Such costs are classified in three main categories
depending on where they arise in the transaction. Information or search costs identify
costs that arise in searching for a suitable transaction partner; negotiating costs take
place during transactions; monitoring and enforcement ensure that inputs meet their
quality and safety requirements. (Hobbs,1996). Such costs occur because a party takes
advantage of or is subject to seller opportunism, information asymmetry and/or
bounded rationality. In order to protect oneself from these costs, supply chain agents
must set in place a governance structure to manage the supply chain agreement. This
structure can be simply achieved on spot market whereby the continuity of trade is not
of value to each party; it can be achieved in a hybrid structure which are forms of
long-term contracts that bind the parties for a period of time; or it can be done through
52
a hierarchal structure, which is the full integration of all parties into a single entity
which uses administrative rules to decide the allocation of rights. According to
Williamson (1993) choosing a suitable governance structure depends on three factors,
each factor contains varying costs. They are:
1. Asset specificity- This is correlated to the bilateral dependency of economic
agents, due to the resources invested to support the agreement. Such assets
include specialized human, physical, geographical and intangible investments.
The existence of durable investments creates a risk of the counterparty stranding
the asset and jeopardizing the project. These assets make it important to the
parties that there is continuity in trade. The greater the asset specificity the greater
the transaction cost.
2. Transaction uncertainty – This depends on the degree of information asymmetry
among economic agents and is strictly connected to the probability that subjects
will respect contractual obligations. An increase in uncertainty will determine an
increase in transaction costs.
3. Transaction frequency – This is related to the lapse of time between one
transaction and another. An increase in frequency will incur an increase in
transaction costs.
The implementation of voluntary FTSs may entail a considerable change in
transaction costs. It is important for a supply chain actor to assess these costs.
Banterle and Straneiri (2008) studied the supply chain structures in Italian food firms
before and after implementing FTSs. They concluded that implementing voluntary
FTSs increased asset specificity and decreased uncertainty among supply chain actors.
The results show that due to the specific investment necessary to implement
traceability there was an increase of monitoring costs and an increase in firms’
liability among the agents of the supply chain, this lead to a general increase in
53
vertical coordination. The results also show that greater information transparency (or
decreased uncertainty) resulted in lower risk of contractual infringement, no change in
transaction costs and no change in the vertical coordination. They also conclude that
transaction frequency is not altered in accordance with voluntary FTSs. They suggest
a hybrid form of governance to manage these transaction costs.
In short, participating in a supply chain requires a change the relationship with other
participating firms. Firms must agree to a supply chain agreement in order to
successfully implement new traceability standards. This new agreement if
mismanaged may result in huge costs for firms. As we can see from the previous
example this is most likely to arise from asset specificity. For example, if supply
chain members co-invest in a production facility for FTSs, and a strategic member of
the supply chain decides to suddenly abandon the project, the rest of the members will
incur a huge transaction cost as that member may possess certain expertise or market
reputation etc. that cannot be replaced. The other firms will be left stranded and may
lose the investment. To avoid this, the firms must implement a governance structure to
monitor this transaction cost risk. In the case of the Italian firms, it was achieved
through a hybrid governance form/ long term contracts. These costs must be
forecasted in order to ensure project mismanagement.
6.2.1 A China perspective
In China, the issue of transaction costs is an even more of a pressing issue. One clear
factor why is that despite continued institutional reform since 1979, the central
government has not created a stable legal structure to enforce contract law throughout
its provinces. Zhou and Poppo (2010) point out that enforcement is subject to
particularism and personal accommodation due to:
54
1. Intervention from local or regional government officials,
2. The lack of independent law enforcement, and
3. At times, frequent unjustified law changes.
This creates a situation where opportunism, information asymmetry is enhanced in the
Chinese market because there is less transparency in Chinese contract law and fewer
repercussions for offenders. This increases the transaction costs because greater time
and money will need to be spent in ensuring there is no breach of a supply chain
agreement. This makes voluntary FTSs more costly to establish in the supply chain.
Xin and Pearce (1996) find that Chinese managers draw on personal relationships as a
substitute for formal institutional support. In this regard the contractual measures
taken to control transaction cost in asset specificity in the Italian firm may not work in
a Chinese context. A key question in the context of asset specificity in Chinese
voluntary FTSs is whether to use a formal governance structure based on economic
incentives or to depend on optimizing personal relationships with other supply chain
actors to provide transaction cost governance. Lui et al. (2008) analyse the issue of
partnership performance as it relates to asset specificity in China. Their survey
concludes that in the context of China’s weak institutions and strong business
relationships, asset specificity is related to partnership performance through
generating cooperative behaviour rather than reducing opportunistic behaviour. Their
study did not support the transaction cost economic theory in the context of China.
Instead it found that asset specific investments have a significantly and positive
relationship with trust. In turn, trust facilitated cooperative behaviour, which enhanced
satisfaction in a partnership. This indicates that the economic costs of setting up a
voluntary FTS in a supply chain should be directed more towards generating trust
cooperative behaviour.
55
Investing in specific assets in a business partnership is risky for managers. In a
Chinese context, it is perhaps beneficial to combine two aspects, that is, managing the
transaction costs to prevent opportunism from other partners and also to focus on how
to foster trust and cooperative behaviour in a partnership in order to improve
partnership performance.
56
7. Summary and Conclusion
7.1 Summary of Key Findings
Voluntary FTSs offer more efficient systems for traceability however may not
provide an optimal level of food safety for public welfare. Mandatory FTSs are
useful as a last resort mechanism to protect market failure and prevent health risk.
Mandatory FTSs are particularly difficult to implement in China due to the
fragmented structure of the agricultural economy. Voluntary FTSs offer good
potential in China due to growing consumer awareness of safety issues. China
offers a new form of hybrid systems which differs from those in Japan and Europe;
this is the state owned voluntary FTS.
The benefits of voluntary FTS are best categorised in terms of market
differentiation, supply chain management and food safety risk management.
Research on market differentiation benefits suggests customers do associate
traceability with better safety/quality and that they are willing to pay a premium it.
Research on this area in China is abundant and generally consistent with studies in
other countries; however it does stress the low awareness of Chinese consumers
towards FTSs and/or the product attributes arising from FTSs.
Research on supply chain management benefits suggests that FTSs are useful for
improving business functions such as inventory management, warehousing,
procurement etc. This can help offset the cost of FTSs. In the context of China,
there are few studies that prove this.
Research on food risk management indicates that FTSs are highly important for
57
minimising the scope and time to recall products during a food safety problem.
This saves direct costs on the volume of products recalled and also on liability
claims; indirect costs saved include damage to a firm’s reputation. In China, due to
poor liability law and less established brand recognition, the incentive to
implement FTSs for food safety risk management is lower than most OECD
countries.
Costs of FTSs refer to product differentiation and recordkeeping. This is no
different in China. However, the research on China suggests that costs are
amplified because of financial restraints for small businesses, lack of government
support, lack of user education/management, poor regulation/monitoring and low
of awareness among consumers
Implementing FTSs requires heightened cooperation between supply chain agents.
This will incur transaction costs. For FTSs, these costs are likely to rise due to the
governance of asset specificity and may be consolidated by lower uncertainty. In
China, these costs will be even higher due to poorly enforced contract law.
However, in China, evidence also suggests that the governance of supply chain
agreements may not be best managed through contracts (and hence transaction cost
economics is not completely applicable) rather it is achieved by building
cooperative relationships or a combination of both.
7.2 Conclusion
The issue of food safety is critical to China’s future social and economic development.
Consumers, private firms and the government all have a strong role in driving this
forward. This study has highlighted the role FTSs in achieving this. From a policy
58
perspective it is very difficult to introduce FTSs into an agricultural economy as large
and as complex as China’s. However, more initiatives can be taken to ensure that China
reaches an optimum level of food safety. A key to achieving this is to encourage private
firms to introduce FTSs. Government support to the private sector has a very important
role in achieving this. This study presents a useful outline of the benefits and costs for
any private firm considering implementing FTSs. The paper demonstrates how FTSs
can be viewed not only as a requirement for food safety but also as a means to improve
a variety of business functions and to create competitive advantage. Consumer
behaviour and technology trends also suggest it can be a worthwhile strategy. In doing
so, the goal for higher food safety standards in China can develop forward with
improved business performance.
7.3 Limitations and Future Research
This study has drawn its findings based on the collective evidence of other research.
The findings were not empirically proved. The subjects in this study consist of a wide
variety of industries and regions. It is difficult to collect data that collectively
represent such a wide bracket of subjects. This is made more difficult by the
non-market nature of many of the benefits and costs arising from FTSs. This is a
limitation.
However, this study does act as a valuable tool for future empirical studies. These
studies could focus on specific firms, industries and regions. As indicated throughout
the study, the following research would be useful in further assisting firms
considering the implementation of FTSs:
A study to identify what are the specific benefits of FTSs to supply chain
management in China
59
A case study to evaluate the costs saved on a product recall by a Chinese firm
after implementing FTSs
Moreover, when firms are considering the implementation of voluntary FTSs, they
must decide the degree of breadth, depth and precision of traceability. An important
question is how much detail is necessary or how much detail is cost effective? In this
case a framework to design a breakeven point of traceability would be very useful.
60
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Postscript
Acknowledgements
I would firstly like to thank Professor Cheng for his valuable advice throughout this
research.
The completion of this thesis marks the end of my university education, and following
this I would also like to thank my parents for their endless support and guidance over
the years.
Finally, I would like to pay a special mention to my classmates in the EMA Chinese
Economy programme. I wish them every success in their future careers.
Statement of Originality
The thesis is independently written by the author under the direction of the advisor.
In addition to what is specially labeled and contained in the acknowledgement, the
thesis does not include anything published or written by other persons or organizations.
Inspirations and contributions by other people have been clearly stated and appreciated
in the thesis.
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