The Workplace @Sun

Sun Confidential: Internal Only 1

The Workplace @ Sun

Mark WartenbergDirector of Workplace Infrastructure DesignSun Microsystems


Guided By A Singular Vision

The Networkis

The Computer

A whole new world of work

Sun's Open Work Program

Evolving Open Work● Work practices

● Technology

● Physical environment


Like it or not...the way we work has changed

NOW...Work is thought of as something you do...

not somewhere you go

THEN...Work was about traveling to

one location for a 9 to 5 day


• Markets and customers are global• Talent is global and knowledge-based• Workforce is anywhere• Work locations are multiple• Work activity is more team-dependent• Growing desire for work/life balance• Significant increases in workforce mobility

All Resulting in Significant Changes inWORK STYLES and WORKPLACE NEEDS

A Distributed Workforce in a Global Workplace


Further Increases in Mobility Predicted

“IDC estimates the mobile workforce will be more than 1 billion workers by the

year 2011, with nearly 75% of the U.S. workforce

mobile by then.1 ”“Forrester estimates enterprise mobile employees will make up 73% of the

workforce in 2012.2 ”1 Worldwide Mobile Worker Population 2007 – 2011 Forecast, IDC 20072 Enterprise Mobile User Forecast: Mobile “Wannabes” Are The Fastest-Growing Segment, Forrester October 9, 2008


Real Estate Trendsrising costs of space, energy & operation

Eco-ResponsibilityGrowing Sensitivity to Environmental Issues & Sustainability

Proximity to CustomerWant/Need to Be Near the Customer

Talent, Skills/Demographics “Squeeze” to Compete for Talent on a Global Basis

Business ContinuityFlexibility Needed for Regional Crises

Business AgilityForecasting Headcount, Space entry to and exit from markets

New Work Realities


Trends that began more than 14 years ago

• On any day, 25 to 30% of workspaces were empty. Today the utilization across Sun is 35 - 40% in field offices. 50-55% in campus engineering offices.

• Availability of high speed internet connections at home• “Consumerization” of IT• Ubiquitous mobile phones. Advent of SMART phones• Web 2.0 and the rise of the “participation age”• Globalization• Growing corporate responsibility being “Greener” • Sun develops the Open Work (formerly iWork) program

as a response


So... what IS Open Work @ Sun ?

100% of Sun employees work with at least 1 remote

team member

• Sun's Open Work program is the embodiment of Sun’s vision: The Network Is The Computer

• Designed to develops and enable a more flexible, agile, mobile 21st century workforce at a much lower support cost

• 14 years in the making, Open Work is Sun's corporate culture

• Integration of work practices, technologies, spaces, and policies enabling employees the choice to work wherever they may need to be


nearly 60% of Sun's 34,000 employees work away from the office at least 1- 2 days a week

Open Work @ Sun today

Nearly 20,000 of 31,000 Sun employees:● Are nomadic and have no assigned seat● work from multiple locations● work across IT platforms● Reserve a seat/meeting room via online tool

EVERYONE participates in Open Work ● Assigned: 5 days assumed in office: assigned seat● Flexible: 1- 3 days/ week in office: reserve a seat● Assigned Home: In office NTE 2 days/week● No one is forced into a category.● Manager has the final say over category● 14 years of evolution


Reduced operating expenses ● Hundreds of millions saved in RE costs ● Substantial IT savings

Enhanced employee productivity● Increased employee satisfaction with flexible

& innovative work environmentImprove business agility

● Positions Sun to quickly and effectively respond to emerging markets

● growth with limited capital expenditureAttract and retain best, brightest

● Access most innovative, available talent, regardless of location

Seat on Sun Site Mobile$23,000.00 $11,000.00

$29,000.00 $12,000.00

Avg. Annualized Cost (RE & IT)

Avg. Set Up Cost Cost (RE & IT)

Direct Benefits to Sun


Benefits to Customers & Partners

• Enhance collaboration & relationships● Expanding our footprint from 300+ locations to

literally thousands around the globe● Fosters better relationships, with

more opportunities and venues in which to engage

● Sun employees' anywhere, anytime availability to customers and partners

● Improve business continuity & disaster response


Benefits to Employees

● Improved job satisfaction● Internal survey results show that our flexible and

innovative work environment is the top reason 82% of employees said they would recommend Sun

● Reduce traffic/commute time● 2.1 days per week working away from the

office saved Sun employees an average of 2.5 weeks of work time*

● more than 50% of that work time was “given back” to the employer

● Save money● Saved more than $1,700 per year in gasoline

and wear and tear on their vehicles by working at home 2.1 days a week.*


Benefits to the Environment

Open Work Energy Measurement ProjectApril 2008

● In 2007 Open Work prevented 31,000 tons of CO2 from entering the atmosphere

● Energy consumption by equipment in a Sun office was twice that of home office equipment ● 520 watts/day at home vs. 1080 watts/day at a Sun office

● Commuting was more than 94 percent of each employee’s carbon footprint for work vs. 6 percent of total carbon emissions to power office equipment

● Working from home an average of 2.3 days per week, an employee reduces energy used for work by 5,400 Kilowatt hours/year


What’sNext for

Open Work?


Provide technology platform to maximize use of the network – telephony,access, tools, and computing support

Provide a smaller, elastic, and dynamic physical and technical infrastructure that not only enables but encourages collaboration

Provide open, collaborative work studio-like environments & multi-use spaces plus transient drop-in work spaces for visiting employees & partners. Network levels playing field

Work from wherever you are is the norm for an increasing population…

70% of the workforce engages inremote or mobile work requiringeveryone to rely on distance collaboration…

Employees come to the officeto collaborate and interactwith coworkers, and at least half ofall collaborative work is informal…

If… Then ...

Evolving Open WorkSupport how people are already working by putting the network first


A workplace that puts the network first ● Where you are matters less. Network links

people

● Talent & opportunities assumed to be global

● Places are focused on collaboration● What needs to be done on site ?

● What can be done over the network ?

● Everyone participates & contributes● Sustainability impact by eliminating

commute● Global business continuity is less

challenging

Still Guided By A Singular Vision but now...

The Networkis

The Workplace


Changing workplace demands new behaviors

● Find & communicate with one another ● Collaborate● Stay engaged● Make our work visible● Cultivate work community● Interact informally

To succeed we MUST find and adopt new ways to:


Work Practice

• Develop skills for managing virtual teams● Develop protocols for access & availability • New hire assimilation support & training• Budget & support for face-to-face contact• Performance management rewards results

Manage by Results & Optimize Employee Performance


Technology

Put the network first !!!• Access from anywhere & everywhere• Shared Baseline Tools• Content : secure & network accessible• Focus on collaboration• Devices: portable & support baseline tools

Connecting People & Information Regardless of Location


Physical Space Design

● Current data tells we still have way too much RE● Used at an average of 55% of capacity on any day

(US). Includes those who have an assigned seat● People are moving to more mobile & distributed

workstyle much faster than RE/IT portfolio can react

● Less architecture, more tech driven by behaviors● Office design should focus on group not individual ● A variety of work environments● Measure and build to utilization

Right design for the work to be done


Find and communicate with one another● Presence Awareness

● Who is available, when and how● Instant Messaging ● Shared Calendar ● Virtual Meeting Places● Virtual Team Rooms

● Many tools are out there today. Your IT department may even approve of one or two

● Make presence over the network the number 1 group protocol

● This is NOT about just adding some tech tools. It is about adopting behaviors


Staying engaged and collaborating● Data, Documents, Opportunities

● Share your work.....your inbox is NOT a collaborative tool● Synchronous and Asynchronous – Vyew.com

● Store your work on the network – Box.net, DriveHQ

● Virtual Team Rooms/wiki – Ning

● Virtual Worlds – Second Life : http://secondlife.com/

http://secondlife.com/


Staying engaged and collaborating as a group● Connecting via video

● Desktop video – Skype Vidyo, Mirial● From free to $50K for 40 “seats”● In all interactions...body language

counts !!!● who is doing e-mail (or whatever)

and who is engaged● HD video over IP – a whole new

world● Virtual Worlds – Second Life : http://secondlife.com/● Virtual Team Rooms/wiki – Ning : http://www.ning.com/● Many other tools are out there. Your IT department may even

approve of one or two● Use video instead of the phone !!!!!

http://secondlife.com/

http://www.ning.com/


Interacting informally... the hardest part

● Ambient video● HD video from place to place● Always on – an open window● Live desktop video - Ustream,

Mirial, Vidyo● Group Chat Rooms

● Always open and buzzing● Virtual Worlds

● in world becomes the default ● the “real world” is secondary

Biggest concern about distributed workplace is loss of informal interaction


Reinventing Sun's Physical Workplace


Open Work needs to evolve with the workplace


Why come to the office at all ?

● to meet vendors and partners● meet and show off to clients● Open, vibrant work studios● assemble with other teams

● to meet your team face to face● use non-personal level

infrastructure


Why come to the office at all ?

● to connect with global team members using state of the art technology

● the primary reason to come to the office should be to collaborate with other people in ways you cannot do over the network


Prototype Test Kitchen Implementation


Sun in the Americas Today Sun's Next Generation

● Full utilization of assets and reduced OpEx● Supports same number of employees with a footprint that's

50% of the size● Physical and technical infrastructure that enables employees

to collaborate and be productive in the increasingly distributed environment

27 workspaces, 4200 SF 29 workspaces, 1900 SF

Build and pay for what you need...


Sun’s Next-Gen Work EnvironmentCollaborative, Connected, Dynamic

• Network connectivity is ubiquitous

• Open, vibrant work studios• Team rooms for targeted

group interaction• Breakaways for quiet,

heads down work• Meeting rooms that serve

a multitude of functions• The shared spaces

(cafe/copy/mail) integrated to provide for spontaneous interaction




New Worksurface


Sun’s Next-Gen Work Environment in SL

5900SF pilot area on

Menlo Park, CA campus


➭ [email protected]➭ Thanks

Mark [email protected]://sun.com/openwork

Thank you

Still Guided By A Singular Vision but now...

The Networkis

The Workplace

mailto:[email protected]

http://sun.com/openwork

The Workplace @Sun

Documents

work locations

weeks of work time

multiple work activity

internal only11

internal only3

internal only7

internal only12

microsystemssun confidential