THE POLISH ICT MARKET 2013
Mar 31, 2015
THE POLISH ICT MARKET 2013
1.THE ICT MARKET
AT GLANCE
1.THE ICT MARKET
AT GLANCE
€15,7 billion was the value of the Polish ICT market in 2012 according to the European Information Technology Observatory.
ICT market in Europe according to EITO (in million euro)
7.9% is the ICT sector’s share in Poland’s
GDP according to the Central
Statistical Office. It is expected to
increase to 15% over 10 years.
174,000 people work
in the Polish ICT sector.
1540 businesses were operating in the
Polish ICT sector, including 218
manufacturing firms and 1322 service
firms.
€232.6 million was the total
expenditure made by ICT firms in Poland
on R&D in 2011 (up by 28.3%).
€8.24 billion was the total value of exports by Polish
ICT firms in 2011 (6.2% of all exports).
The largest proportion
is accounted for by personal electronic
equipment.
€10.3 billion was the value of imports
of ICT solutions into Poland in 2011
(6.9% of total imports). The largest proportion of imports is accounted
for by computers and peripheral
devices.
4.96 million computers
and peripheral devices were produced
in Poland in 2011.
€1.5 billion was the gross value
of investment in ICT technology by firms in 2011.
2.THE IT MARKET
AT GLANCE
€8.1 billion was the value of the Polish IT market in 2012 according to IDC Poland.
IT market in Europe according to EITO (in million euro)
2.2% was the IT market’s share
in Polish GDP in 2012.
2.6% is the projected growth of the Polish IT market
in 2013.
€211 is the amount spent
on IT per capita in Poland.
73.4% of households (9.24 million)
have a computer.
The structure of the IT market by sectors
The structure of the Polish IT market in 2012
1355 firms in Poland
offered IT services or were engaged
in production and wholesale of ICT solutions.
128 100 is the number of people employed in the IT sector
in Poland.
3.THE TELCO MARKET
AT GLANCE
€9.96 billion was the size of the Polish telecommunications market in 2012.
Telecommunication market in Europe according to EITO (in million euro)
2.7% is the telecommunications
market’s share in Polish GDP in 2012.
€259 is the amount spent
on telecommunications per capita in Poland.
185 telecommunications firms
operate in Poland.
45,900 is the number
of people employed in the telecommunications
sector in Poland.
53.9 million is the number of active SIM cards in Poland at the end
of 2012, representing a market penetration
of 140%.
6 million is the number
of Poles who use smartphones.
880,000 is the number of tablets sold
in Poland in 2012; the figure for 2013 may be as high as
1.8 million.
4.THE SERVICE
CENTRE MARKET AT GLANCE
€2.87 billion is the size of the BPO/ITO
market in Poland.
400 is the amount
of direct investment in Poland relating
to the building of service
centres, 56 in 2012.
The Polish BPO/ITO sector employs more than
127 000 people.
It's 42% of all people employed in BPIO/ITO
sector in CEE region.
469 is the number
of BPO/ITO centres in Poland.
The main locations for BPO/ITO centres are
Krakow, Warsaw, Wroclaw, the Gdansk
conurbation, Lodz, the Katowice conurbation,
and Poznan.
€700gross is the average
minimum monthly salary at BPO/ITO centres;
the maximum amount (for Process Managers)
reaches €3300 gross.
Processes most frequently handled by Polish service centres are: financial and
accounting services (60%), IT services (50%),
customer service (41%).
Largest sectors served by service centres
in Poland are: financial (65%), manufacturing (56%),
IT and telecommunications (38%), consumer services (37%).
5.THE INTERNET
MARKET AT GLANCE
5.THE INTERNET
MARKET AT GLANCE
€1.05 billionwas the value of the Polish
Internet access market in 2012.
€5.14 billion was the size of the Polish
e-commerce market in 2012; in 2013 year the figure may reach
€6,21 billion.
€500 millionwas the size
of the Internet advertising market in Poland in 2012.
83.5%is the level of saturation
of fixed-line Internet access services,
while the figure for mobile services
is 21%.
11.6 millionPoles were Internet service subscribers
in 2012 (up by 1.6 m).
83.4%of Internet access
services were provided by broadband
connections (over 2 Mb/s).
12.2 million Poles do shopping
on the Internet.
9.6 million Poles use
the Internet for matters relating to e-administration.
6.ICT IN POLISH FIRMS
AT GLANCE
93.2% of firms in Poland
have access to the Internet.
90.2% of firms use the Internet
in communication with administrative
offices.
25% of firms use
electronic data exchange relating
to the management of supply chains with
suppliers or customers.
16.7% of firms use CRM
systems, and 13.5% use ERP systems.
10.9% of firms sell via
the Internet or computer
networks (EDI).
7.THE JOBS MARKET
IN ICT AT GLANCE
1.76 million people are studying at Polish universities
and colleges.
25 technical universities
and colleges operate in Poland, but technical subjects are also taught at general universities
(19) and at some colleges of economics (77).
40,000 students graduate
in IT-related subjects in Poland every year.
1.76 million people are studying at Polish universities
and colleges.
14.2% of firms (73.2% of large firms, 31.4% of medium-sized firms, and 8.3% of small firms) have
posts for ICT specialists.
€1314 is the average gross
monthly salary of a telecommunications
specialist in Poland.
€812 is the average gross monthly
salary of an IT specialist in Poland.
Sources: Central Statistical Office, Eurostat, EITO, IDC Poland, PMR Research,
Computerworld TOP200, Association of Business Service Leaders in Poland (ABSL),
The Boston Consulting Group, IAB Polska, Hays Poland, Ministry of Economy, Office of
Electronic Communications, Polish Chamber of Commerce, Ministry of Science and Higher
Education, World Economic Forum, Sedlak & Sedlak.
Average exchange rate of the Polish National Bank: 1 euro = 4,185 zloty