The pace of change is accelerating - ICEF · Cloud robotics Neural Networks Cognitive cyber security Real time emotion analytics Chatbots Virtual ... Programmers 26. Art, Design and

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The pace of change is accelerating

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Today

What is happening

Why its happening

What is predicted

What that means

Skills in need

One example

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What is happening – artificial intelligence

(Computer systems that exhibit human-like intelligence)

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Artificial intelligence

Machine

Learning

Cloud

robotics

Neural

Networks

Cognitive

cyber

security

Real time

emotion

analytics

Chatbots

Virtual

companions

Natural

language

processing

Autonomous

systems

Pattern

recognitionDeep

learning

Algorithms that can

learn and make

predictions on dataFocuses on recognition

of patterns in data

Software that emulates

the way a human

communicates to

interact with humans

Such as self driving

cars, drones, all enabled

by a.i.

High powered form of

machine learning using

layers and big data sets

Cloud connected

avatars or programmes

than can behave and

interact like a human

wouldTrained on historical

data to mitigate real time

cyber threats

Computer systems to

interact seamlessly with

human languages

Analysis of brain signals,

voice and facial expression

to detect human emotions

Systems organised in a

layered way that is

modelled on the human

brain

Cloud based brain that

robots can use to allow

intelligent and intuitive

collaboration with

humans

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Artificial intelligence1

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Cognitive RoboticsCognitive Robotics endows robots

with artificial intelligence, providing

them with perception, planning,

memory and reasoning

This is the application most concerning mimicking human

behaviour and is particularly relevant to the customer

service, retail and hospitality industries

More than mechanical robots1

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….with a human face

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Why?

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Learning

Time

Experience

Artificial Intelligence

Humans

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Performance gains, not just saving money2

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The face of retail?

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What is predicted

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15

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Forecast by

Occupation3 McKinsey November

2015 analysis of 750

occupations in the USA

to estimate the

percentage of time that

could be automated by

implementing current

technology, using 2014

US Bureau of Labor

Statistics

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Office and

Administrative

Support

Clerks, bookkeeping,

accounting and auditing

clerks, legal secretaries,

tellers, executive

secretaries

Customer service

representatives, first line

supervisors

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Sales and RelatedInsurance sales,

cashiers, retail

salespeople, financial

and commodities sales

people

Supervisors of sales

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Food preparing

and serving Bakers, cooks, food

preparation workers, fast

food preparation and

serving, waiters and

waitresses, bartenders

Chiefs and head cooks

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Transportation

and Material

Moving

Truck drivers, aircraft

cargo handlers, taxi and

bus drivers, airline pilots

and flight engineers, air

traffic controllers

Labourers and Movers

(Hand)

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Healthcare

Practitioners and

Technical

Pharmacy Technicians,

Clinical Laboratory

Technicians

Registered Nurses,

Pharmacists, Surgeons,

Physicians, Dentists,

Vocational Nurses,

Occupational Safety

Specialists

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Education and

Training

Librarians

Teachers at all levels,

Teacher assistants,

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Business and

Financial

operations

Tax Preparers

Management Analysts,

Accountants, HR

Specialists, Compliance

Officers, Personal

Financial Advisors

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Management

CEO, Marketing

Managers, Sales

Managers, General and

Operations Managers

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Computer &

Mathematical Computer Support

Specialists, Network

Administrators,

Information Security

Analysts

Software Developers,

App Developers,

Programmers

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Art, Design and

Entertainment Broadcast Technicians

Graphic Designers,

Public Relations

Specialists, Art Directors,

Editors

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LegalLegal Assistants

Lawyers

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What this means2

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New market - retraining2

400-800 Million people

Displaced by 2030

1/3of the workforce of

the United States

and Germany

displaced

Almost

50%of the workforce of

Japan displaced

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A good story for education2

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New jobs are created2

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New skills

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Capabilities

Manual

Repetitive

Data Collection

Consistent

Predictive

Analytical

Volumetric

Creative

Judgmental

Unpredictable

Applying expertise

Managing stakeholders

Managing people

Personal

Trusted

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2025 design jobs4

virtual environment designer embodied interactions specialist freelance bio-designer

- excellence in storytelling and

world creation

- experience of spatial design

- skilled in 3D modelling and

animation

- understanding of cognitive

psychology and behavioural

science

- knowledge of biosciences

- experience of design

processes

- experimental approach to new

materials

- ability to work collaboratively

in large virtual teams

- commitment to ethical

guidelines

the technological/scientific frontier

- experience in multi-sensory

interaction design

- expert in interface pattern

languages and touch points

- ablity to assess problems

with algorithms

- knowledge of human-centred

design and behavioural

science 35

data creativealgorithmic specialist post-industrial designer

big data and internet of things

- highly skilled at recognising

data patterns

- flair for storytelling

- excellence in 2D and 3D data

visualisation

- knowledge of human-centred

design methods

- ability to create complex

algorithms

- advanced mathematics and

coding

- understanding of human-

centred design processes

- commitment to ethical

guidelines

- experience of product design

- ability to connect digital and

physical worlds

- expertise in user experience

- understanding of cognitive

psychology and cultural

anthropology

2025 design jobs4

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digital cultural commentator ethical technology consultant design futures strategist

design thinking

- ability to visually represent

complex ideas

- excellence in storytelling

- understanding of promotion

and branding

- knowledge of arts and culture

- ability to understand and

model complex systems

- knowledge of cultural, social,

economic, enivironmental

issues

- ablity to communicate

complex ideas and activate

change

- commitment to the long now

- skilled at teaching AI

machines

- knowledge of cognitive

computing

- commitment to ethical

frameworks

- ability to communicate the

advantages of AI systems

- knowledge of cultural

anthropology and philosophy

2025 design jobs4

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Example – creative technology

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Case study: student game sky noon

Cross Discipline Team:3 Game Artists (Design)

3 Game Programmers (ICT Software Engineers)6 months of production development

Just became NZ’s first ever Game of the Year Finalist at SXSWThe students received interest from Nintendo to publish globally

Design: Identity of characters and environment

Programming: Movement of characters, tools and

gravitational effects

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Cross Discipline Team:3 Game Artists (Design)

3 Game Programmers (ICT Software Engineers)6 months of production development

Just became NZ’s first ever Game of the Year Finalist at SXSWThe students received interest from Nintendo to publish globally

Design: Identity of characters and environment

Programming: Movement of characters, tools and

gravitational effects

Case study: student game sky noon

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Today’s Jobs:3D DesignerGame Artist

Virtual / Augmented Reality Developer

ProgrammerMotion Designer

Software Engineer

Tomorrow’s Jobs:Real Time 3D Designer

Augmented Reality DesignerAvatar Programmer

Cybernetic (AI) DirectorIntelligent System DesignerMachine Learning Designer

Embodied Interactions Designer (MR/VR/AR)

Case study: student game sky noon

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Game

Programming

Game Art

3D Animation

& VFX

Creative

Advertising &

Ideation

Interactive

Design

Motion Design Graphic

Design

Virtual Reality

& Augmented

Reality

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Ranked the #1 Graphic Design and Photography

school internationally*

Ranked in the top ten schools in the world for 3D

Animation and VFX*

The #1 ranked 3D Animation, Visual Effects and

Game Development school in the Asia Pacific

Region*

Currently ranked as one of top five best

advertising schools in the world by the Young

Guns awards

Me

dia

De

sig

n S

ch

oo

l is

…

*The Rookies, 2016

• + Billy Blue

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BRISBANE

Bowen St

All HE Diplomas,

Degrees and

Masters

SYDNEY

Ultimo

All HE Diplomas,

Degrees and

Masters

MELBOURNE

Flinders St

All HE Diplomas,

Degrees and

Masters

ADELAIDE

Wakefield St

Bachelor of Media Design

LocationsAUCKLAND

Albert Street

MDS NZQA Programmes

ONLINE

HE Diplomas

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Acknowledgments

1 PWC workforce of the future

https://www.pwc.com/gx/en/services/people-organisation/workforce-of-the-future/workforce-of-the-future-the-competing-forces-shaping-2030-pwc.pdf

2 McKinsey the future of work

https://www.mckinsey.com/~/media/McKinsey/Global%20Themes/Future%20of%20Organizations/What%20the%20future%20of%20work%20will%20mean%20for%20jobs%20skills%20and%20wages/MGI-Jobs-Lost-Jobs-Gained-Report-December-6-2017.ashx

3 McKinsey analysis and data interactive tool available at :

http://www.visualcapitalist.com/charting-automation-potential-of-u-s-jobs/

4 Dr Sarah Baker ‘Designing work for the long now’

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Thank you

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