THE NEXT GENERATION ANALYTICS - sap.lianacms.comsap.lianacms.com/.../mdsap-next-generation-analytics.pdf · Johnny Beyrouthy Head of Business Analytics – MDS ap Tech THE NEXT GENERATION

Johnny Beyrouthy Head of Business Analytics – MDS ap Tech

www.mdsaptech.com

THE NEXT GENERATION ANALYTICS

http://www.mdsaptech.com/

COMPANY CORPORATE OVERVIEW

WHO WE ARE, AND

WHAT WE DO

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3

Eastern Europe

Middle East

Africa

Over 45 years of Experience in IT

Over 4500 Employees in 30 countries across 3 continents

Over 120 companies unified under the group

Over 100 top resellers awards from global IT Leaders

Leading Innovation & Customer satisfaction since 1967

A 3 billion USD Leader offering stability & high Integrity in

Technology & Solutions

MDSap Tech Overview

a MIDIS Group Company

Over 21 Years of in depth experiences helping customers Manage, Integrate, Analyze and Mobilize Business

Mission critical Data across the enterprise; Exceptional track record providing Turnkey IT Solutions across

Middle East & Europe.

A Unique Partnership with SAP; Implementing Excellence; Optimizing Application Management

Strategic long term partnerships with our customers; Focusing on Customer Satisfaction and Technology

Innovation

Help customers better use their data assets to improve business performance and make smarter decisions



MDSap Tech

Corporate Background 1993 – Setup first Sybase Products Middle East (SPME) in UAE

1997 – SPME extended to 6 more countries in M.E.

1998 – SPTR, Extension to Turkey (Istanbul and Ankara)

2002 – SPCE, Expanding into CE (SK, HU, SR, HR, SI), then AT, CZ & PL

2010 – MDSap setup, Expanded our Portfolio to cover the Entire SAP Business Analytics portfolio

2013 – Derga Middle East Setup, Expanded our Portfolio to cover the Entire ERP, CRM, HCM, SCM

portfolio

100+ Business & Technical Consultants focusing on SAP Software Implementation and Support

400+ Customers covered by Support and Services in over 12 countries

Network of 25+ Partners, ISVs and OEMs in CE, TK and ME


Data

Management

Data Integration

Business

Analytics

Business

Intelligence

Enterprise

Architecture

Tools & Mobility

• OLTP & Real Time

Database

• High Performance

Analytic database

• Data Archiving

• Data Replication

• Data Connectivity

• Security &

Auditing

• Disaster Recovery

• Big Data

• Change Data

Capturing

• Heterogeneous

Data Replication

• Data Integration &

Transformation

• Data Distribution

• Complex Event

Processing

• Data Streaming

• Data Quality

Management

• Business &

Analytical

Reporting

• Executive

Dashboards

• Predictive Analysis

• Data Discovery &

Visualization

• Enterprise

Performance

Management

• GRC

• Data Modelling

• Data Cleansing &

Quality

• Enterprise Data

Warehousing

• Metadata

Management

• Enterprise

Information

Management

• Data Modeling

• Business process

• Zachman

framework

• TOGAF

methodology

• Mobile Device

Management

• Device Security

• Development &

Deployment

platform

• Mobile Database

• Mobile

Applications

• 4GL Development

tool

MDSap Tech

Practices Overview


Enterprise Information Management & Real-Time Data Movement

Transactional

Data

Management

In-Memory

Data

Management

Analytics

EDW Data

Management

Mobile

Device

Management

Co

mm

on

Desig

n &

Data

Mo

dellin

g

So

luti

on

s C

om

mo

n

Lan

dscap

e

En

viro

nm

en

t

Open APIs and Protocols

Enterprise Data Warehouse - Real Time Data Platform

Database Monitoring Solutions

Intelligence Business (BI) /

Performance Management

(EPM)

Mobile Platform &

Applications

Industry Specific Advisory

& Solutions

MDSap Tech

Practices Overview


Strategy Management Planning, Budgeting,

and Forecasting

Profitability and Cost Management

Financial Consolidation

Enterprise Performance Management

Enterprise Data Warehousing

Data Mart Solutions High-performance Analytic Solutions

Data Warehousing

Reporting and Analysis

Dashboards and Visualization

Data Exploration Mobile

Business Intelligence

Enterprise GRC Access Risk Management

Global Trade Services Continuous Transaction Monitoring

Governance, Risk, and Compliance

Data Integration & Quality

Master Data Management

Event Processing

Information Governance

Enterprise Information Management

LOB Applications

By LoB Service, Sales, Marketing,

Procurement, Supply Chain

Finance, IT, HR, and more…

By Industry Financial Services, Telco,

Public Sector, Manufacturing

CPG, Retail and more…

MDSap Tech

Business Analytics Plays


Our Unique offering - Pre-Built Analytics as RDS

• Banking Analytics, Financial Analytics, Profitability & Cost Analysis, Risk

Calculation & reporting and Islamic Banking Analysis, Insurance Analytics,

& Real time logistics & analysis. (Ports Activity Analysis)

• End to End Automated Regulatory Reporting Applications (FATCA, Central

Bank Reports, Quarterly & yearly Financial Disclosures, Investors

Relations, Publications, & XBRL Reporting and Sustainability reporting…

• Pre-built Analytics on top of Major ERPs in the Market; Oracle EBS,

PeopleSoft, JDE, & SAP

• EPM RDS for Budgeting, Planning & Forecasting, Financial Management

and Consolidation; Corporate Strategy Management & GRC

• ERP, CRM, SCM, HCM RDS for FSI, Retail / whole Sale, Utilities, logistics,

Healthcare, Manufacturing, Public Sector, and many more etc …


Our Unique Pre-Built Banking Analytics


Our Unique Pre-Built Analytics

» TRANSFORM » RENAME

» CUSTOMIZATION

» RENUMBER

Other Data

Sources

JD Edwards

PeopleSoft

E-Business

Sales Order Receipt

Invoice GL Transaction

Voucher

Work Order

Item Purchase Order Customer

Supplier Shipment

» TRANSLATE


Fastest Time to Value

ERP Upgrade Protection Lowest Risk

Fixed Price

Days/ Weeks

Time To Value:

Define & Create Content

Training/Rollout

Real-Time Continuous Updates

Multi Source

Our Unique offering - Pre-Built Analytics as RDS


Our Unique Pre-Built ERP Analytics

JD Edwards

GL\ Job Cost

AP

AR

Fixed Assets\ Asset

Lifecycle Management

Equipment Management

Sales Order

Inventory

Purchasing

Work Order

Manufacturing

Human Resources

Payroll

Property Management

Home Builder

Expense Management

Service Billing

Warehouse Management

Transportation Logistics

PeopleSoft

General Ledger

Human Resources

Accts Receivable

Accts Payable

Asset Management

Projects

Oracle EBS

GL

AP

AR

Inventory

Purchasing

Sales Order

Human Resources

Projects

Fixed Assets

Extracts and organizes all the transactional data, not just summary data

Continuously synchronizes the data with its sources

Minimal impact on the performance of source IT systems

Integrates data from multiple sources into a unified data model

Extensive portfolio of reports and dashboards and other output

Base install completed in as little as 10 days per subject area

Industry’s only fixed-fee implementation success guarantee


Arab Bank Group

SIMAH (Saudi Credit Bureau)

UAE Central Bank

Abu Dhabi Islamic Bank

Kuwait Finance House

Boubyan Bank

ADCB

Habib Bank AG Zurich

Qatar Islamic Bank

Arab Banking Corp. Bahrain

Saudi Fransi Bank

Saudi British Bank

Al Rajhi Bank

SAMBA Financial Group

Commercial Bank of Dubai

UAE Exchange Centre LLC

SAMA

National Bank of Abu Dhabi

Emirates NBD

Gulf International Bank

Abu Dhabi Investment Authority

Abu Dhabi Investment Company

Bank Bahrain & Kuwait

Our Customers in the Middle East - Financial Services

And many more…


Telco

• Etisalat, Wataniya, Du, Mobily, Batelco

•Saudi Telecom Company

Oil and Gas

•ARAMCO,

• ADNOC

• ADCO

• ADNOC FOD

•KGOC – Chevron

Other Verticals

King Fahad Medical City

• New Medical Center

• UAE Air force Air defense

• Pepsi Co.

• Kuwait Ministry of Education

• State Audit Bureau of Kuwait

• GAC, EIDA

• Abu Dhabi Municipality

• Abu Dhabi Police

• Ministry of Finance,

• Road and Transport Authority

• United Arab Shipping Co.

•Al Babtain Group

And many more…

Our Selected Customers in the Middle East


Our Unique Pre-Built EPM Analytics

Internet of Things

Why do I have to care?

“The cost of sensors &

communications comes down

as storage capability &

processing speed increase,

Enormous data is being

collected & stored but remain

unused or underused.


Digitally Connected

79% of customers spend at least 50% of

total shopping time researching

products online

Socially Networked

53% of customers abandoned an in-store

purchase due to negative online

sentiment.

Better Informed

59% of customers are willing to try a

new brand to get better customer

service.

2.4 BILLION brand-related conversions happen online everyday.

SOURCE – KELLER FAY GROUP

In Asia Pacific, 59% of consumers comment about brands online.

EVERY MINUTE OF EVERYDAY

Email messages

204,167,667

Google queries

2,000,000 Facebook shares

684,478 Consumers spend

$272,070

Apple app download

47,000 Facebook likes

34,722

57% of the buying

process is completed before a first interaction with sales.

SOURCE – CUSTOMER EXECUTIVE BOARD

“The Volume, Variety &

Velocity of data that are

collected & stored by the

second are in fact so HUGE”.

Calling it simply Big Data

seems somehow inadequate.

Big Data


BIG DATA ACCELERATED DRAMATICALLY THE OBSOLESCENCE OF

IT LANDSCAPE

CRM data

GP

S

Demand

Spee

d

Velocity

Transactions

Op

po

rtu

nitie

s

Serv

ice c

alls

Customer

Sales orders

Inventory

E-m

ails

Tw

eets

Planning

M2M Mobile

Insta

nt m

essa

ge

s

Volume

Variety Velocity

Value

Veracity

COMPLEX

Key Changes & Challenges

Get ready for it


TECHNOLOGY IS RE-SHAPING THE WORLD

Cloud Internet of Things Big Data Mobile

25 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

Responsiveness • Proactive problem identification

and resolution

• Rapid delivery and execution

• Immediate response to customer needs

Convenience • Making my life easier

• Simple and fast interactions

• Any time, any place, any device

© 2013 SAP AG. All rights reserved.

Customer Expectations Continue to Rise

Reliability • Consistent experiences across

channels

• Exceptional customer service

• Accurate, on time delivery

• Personalized offers

• Tailored products and services

• Helpful information

• … based on individual needs

Relevance

3


Companies Need to Rethink Customer

Experience

73% of organizations lack a 360 degree view

of their customer are unable to provide

a consistent experience across

products and channels. Source: SAP Performance Benchmarking

Customer Engagement With Real-time Insight is the New Business Imperative



Gartner’s Predictions

Source: Gartner’s Predicts 2014 – Nov 2013

Major changes are imminent to the world of BI and analytics


Next Generation Analytics

Database Distributed or

Hybrid Database

In-Memory

Database

Streaming Data

Faster Speed, Faster Insights


Prepare

Automate

Manage

Acquire

Enterprise BI

Dashboards / Reports /

Share / Align

Predictive Intelligence

Predictive Alerts /

Embedded Intelligence

Agile Visualization &

Data Discovery / Advance

Analytics

Structured

Relational / Excel / MDX

In Motion

Streaming / MSG

Multi Structured

Content / No SQL

The Most Complete Business Analytics Platform


Data at Rest

Traditional Vs Next Generation Analytics

Database Distributed or

Hybrid Database

In-Memory

Database

Streaming Data

Query

Continuous

Query

Big Data

Social

Agile

Visualization Advanced

Analytics

Enterprise

Business Intelligence

Cloud Any

Device

Trust


Direct

real-time and

CEP

connectors

At the VELOCITY of Business

Access all

structured and

unstructured

data sources H

EA

T

MA

PS

C

HA

RT

S

TR

EE

MA

PS

Active MQ

Qpid

KDB+Tick

SAP Sybase CEP

Streambase

OSIsoft

Amazon Kinesis

IBM Streams


Modeled and

transformed

for analysis

Greatest data VARIETY

Structured, Relational and OLAP Sources

Hadoop and Emerging Sources

Semi-Structured Sources

38

Reports & Text

HTML XBRL EDI Streams ECM Documents Print Spools …

PDFs



Monitor,

Diagnose & Control

• Continuous queries

• Alerts when data

goes out of pre-

defined ranges

• Diagnose & Control

Manage &

Analyze

• Combine/enrich

streaming with intra-

day and historic data

for deeper

understanding

Take Action

& Optimize

• Users can initiate actions

that pass instructions and

parameters to other

applications

• Optimize


Return on Real-Time Analytics

Growth in New Pipeline

Increase in Cash Generated

Greater Operational Cost Reduction

Organizations utilizing real-time Analytics, and Data Discovery &

Visualization solutions have outpaced all others in several key metrics


The MDSAP & SAP Differentiator

41

MDSap with the best of breed SAP Business Analytics Platform

provides a complete agile Visualization & Analytics Solutions that

optimizes Any Data Variety, regardless of its structure, at Real-

Time Velocity, to deliver next generation analytics


Structured Unstructured

Hig

h

Lo

w

DATA VARIETY

DA

TA

VO

LU

ME

42

Traditional BI & Analytics


A complete Real-time

Business Analytics &

Visualization Platform

Coupled with a

superior consulting,

Implementation &

Support Services

team that forward-

thinking organizations

require.

The MDSAP & SAP Differentiator

Key Recommendations

What to do? Where to Start?


Recommendations for IT

• Audit your unused data, find unutilized Dark Data / OT

• Map new data Sources to Business Opportunities

• Identify a High Value outcome Scenarios as a Pilot

Projects

• Align & Partner with LOB counterparts / leadership to

understand desired future state Business outcomes

• Develop Analytics use cases to deliver the necessary

intelligence to support this transformation

Challenge # 1

SIMPLIFY & SPEED UP


SAP HANA

platform (DRAM)

An innovative data

management and

application approach for

transactions, analytics and

custom development using

an in-memory platform

One in-memory atomic copy of data for

Transactions + Analysis

Eliminate unnecessary complexity and latency

Less hardware to manage

Accelerate through innovation and simplification

Re-think & Simplify with the SAP HANA platform Eliminate redundant data copies, materialization, models and wasted application code

Transact

ETL

Analyze

ETL

Accelerate

Cache

3 copies of data in different data models

Inherent data latency

Poor innovation leading to wastage

Separated Transactions + Analysis

+ Acceleration processes

“In-memory computing will have

a long-term, disruptive impact

by radically reducing overall

total cost of ownership – lower

power, cooling, floor space,

resources and fewer servers.”

Push down of

calculation to

database VS

Analyze & Answer any question in real-time

Analyze &

Transact in

Real-time

Tra

ditio

nal

Data

bases &

Solu

tions

SAP Real-time Hana

platform

Transact

Analyze OLAP

OLTP

Challenge # 2

CHANGE THE SCALE

The Power of SAP Real-time Data Platform

SAP

HANA

SAP

IQ

Real-time

Business

Results

from Big

Data

SAP: Real-time, with real results

One size does not fit all

Performance Data Volume

• Data is read and/or written frequently

• In memory

• No restrictions, all features available

• Infrequent access

• On disk, no need to keep in memory all the time

• No restrictions, all features available

• Sporadic access

• Not stored in HANA DB; stored in Near-line Storage

• Restricted to NLS capabilities

Providing lower TCO by optimized data volume management

Hot

Level 3

Warm

Level 2

Cold

Level 1

SAP

HANA

SAP

IQ

Real-time

Business

Results

from Big

Data

Computing Platform Data Lake

ANALYTICS + DATA SCIENCE

Social Contact

Intelligence (CEI)Demand Signal

ManagementFraud

Management

Account

Intelligence (CEI)

Manufacturing

(Operational Intelligence) Manufacturing

(Responsive

Manufacturing)

Audience Discovery

Sentiment Intelligence Customer Value

Intelligence (CEI)

The Most Comprehensive Big Data Solution Portfolio

In-

Memory

OMNICHANNEL

PLATFORM IoT PLATFORM

MAKE BIG DATA

REAL WITH SAP &

MDSap!

54 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

QUESTIONS &

THANK YOU!

Johnny Beyrouthy Head of Business Analytics – MDS ap Tech

www.mdsaptech.com

http://www.mdsaptech.com/