The Best Ways to Improve Your SaaS Onboarding Optimization Process by iridize (background image source)
May 08, 2015
The Best Ways to
Improve Your SaaS Onboarding Optimization Process
by iridize (background image source)
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A well designed SaaS onboarding
process will ensure that customers
learn, adopt, and continue to use the
platform long after the initial sale.
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Think of it as turning
the usual user adoption
process into a natural
learning experience.
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There is a science
to effective user
onboarding, and the
first rule of it: plan
for the long haul.
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Onboarding is
about seeing an
entire process
through, with the
final conversion in
mind all along. Image source
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Let’s start with
your Analytics
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Identify the
bottlenecks that
need tweaking, in
terms of UX or the
workflow.
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Next –
Training
that Makes Sense
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Don’t be tempted to
go for lean training
solutions – there is no
replacement for
thorough, professional
training, on any
software.
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Accessibility
of information
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Make sure information is available
and easily accessible. This also goes
for info on new features, guides, FAQ
and knowledgebase solutions.
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Ask us more
about iridize’s
onboarding solutions.
Why Iridize Mobile? We Hope That Was Helpful!
Read more about onboarding solutions at blog.iridize.com Or request a demo at [email protected]
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