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The B2B Barometer Q3 2011
21

The B2B Barometer Wave 5 (Q3 2011)

May 17, 2015

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Wave 5 of the B2B Barometer was launched in the summer of 2011 and responses collected over a 3-4 week period in July and August. 137 online interviews were conducted in total; 68 with client-side B2B marketing professionals controlling a total of £27m in B2B marketing budgets, and 69 B2B marketing agency professionals with total annual revenues of £540m. Findings include the movement and allocation of B2B budgets across channels, attitudes to sales and marketing alignment and forecasts of economic confidence. Read the full, free report at www.b2bbarometer.co.uk.

About the B2B Barometer®: The B2B Barometer® has established itself as the definitive state of the nation study. The surveys are undertaken by B2B research specialists Circle Research and supported by ABBA, the IDM and members of the IDM B2B Council. The fifth report is now available, making interesting comparisons available between client's perceptions over time, as well as differences between client and agency views.

Key areas covered:
B2B agency performance; Online advertising budget share in next 12 months; Attitudes and behaviours to sales/marketing alignment; Budgets and economic confidence.
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Page 2: The B2B Barometer Wave 5 (Q3 2011)

The B2B Barometer: Vital Statistics

• The B2B Barometer is the ‘state of the nation’ study for B2B marketers

• Now in its fifth wave, and backed by two years’ worth of historical data on B2B marketing

• Findings based on 137 interviews with B2B marketing professionals conducted in July and August 2011:

• 68 client-side marketing professionals collectively responsible for controlling budgets amounting to £27.0 million a year

• 69 B2B marketing agency professionals with total annual revenues of £540m

• This report project is sponsored by Circle Research, the Institute of Direct and Digital Marketing and the Association of B2B Agencies

Page 3: The B2B Barometer Wave 5 (Q3 2011)

How confident are you in the ability of the current government to effectively manage the UK's economy?

Jun 10 Jan 11 Aug 11

4%

9% 14% 12%

26%25% 22%

51% 49% 50%

8% 7% 7%

5% 8%

Very confident

Quite confident

Not sure

Not very confident

Not at all confident

No opinion

Base: 137 B2B marketers

Page 4: The B2B Barometer Wave 5 (Q3 2011)

How confident are you with your organisation's own outlook for the next 12 months?

Nov 09 Jun 10 Jan 11 Aug 1140%

80%

64%

54%

63%61%

Base: 137 B2B marketers

Net confidence = % confident - % not confid-ent

Page 5: The B2B Barometer Wave 5 (Q3 2011)

Nov 09 Jun 10 Jan 11 Aug 1140%

80%

64%

54%

63%

61%

0.63

Base: 137 B2B marketers

59%

After 4th August

Before 4th August

How confident are you with your organisation's own outlook for the next 12 months?

Page 6: The B2B Barometer Wave 5 (Q3 2011)

To what extent has your organisation's revenue changed over the past 12 months?

Nov 09 Jun 10 Jan 11 Aug 11

27%

10% 7% 12%

18%

20%16% 9%

19%

20%

20% 19%

23%

34%

34%26%

11% 15%23%

34%

Significantly up

Slightly up

Largely static

Slightly declined

Significantly declined

Base: 69 B2B marketing agency respondents

Page 7: The B2B Barometer Wave 5 (Q3 2011)

In the past six months, would you say the number of enquiries you have received has...?

Nov 09 Jun 10 Jan 11 Aug 11

15% 10%4%

10%

20%

8%9%

17%

25%

17%17%

17%

24%

47%42%

35%

12% 17%25% 20%

Significantly increased

Slightly increased

Stayed the same

Slightly decreased

Significantly decreased

Base: 69 B2B marketing agency respondents

Page 8: The B2B Barometer Wave 5 (Q3 2011)

And now thinking about the quality of these enquiries, would you say they have...?

Nov 09 Jun 10 Jan 11 Aug 11

32%

59%

10% 13%

37%

7%

39%

49%

31% 34%

51%38%

Improved

Stayed the same

Worsened

Base: 69 B2B marketing agency respondents

Page 9: The B2B Barometer Wave 5 (Q3 2011)

Agency revenues versus agency enquiries

Nov 09 Jun 10 Jan 11 Aug 110%

100%

34%

49%

57%

60%

36%

64%67%

55%

Revenues up over past 12 months

Enquiries up over past 6 months

Base: 69 B2B marketing agency respondents

Page 10: The B2B Barometer Wave 5 (Q3 2011)

Thinking about your organisation's budgets, in overall terms how, if at all, would you say they have changed in the past 12 months?

28%

48%

22%

38%

44%

18%

Increased

Remained static

Decreased

Base: 68 B2B client-side marketers

Jan 11

Aug 11

Page 11: The B2B Barometer Wave 5 (Q3 2011)

Compared to the previous 12 months, does your organisation's B2B marketing budget for the next 12 months represent an increase or a decrease?

Jun 10 Jan 11 Aug 11

9% 9% 5%

18% 15%

5%

30% 35%

33%

25%34%

38%

16%8%

20%

Significant increaseSlight increaseNo changeSlight decreaseSignificant decrease

Base: 68 B2B client-side marketers

Page 12: The B2B Barometer Wave 5 (Q3 2011)

Over the next 12 months, what proportion of this B2B marketing budget do you expect to be allocated to these areas?

19%

13%

12%

9%

8%

7%

6%

4%

4%

3%2% 4%

7%Trade shows

Email

Website development

Direct mail

Print

PR

Online ads

Marketing research

Marketing strategy

Social media

Brand identity

Telemarketing

Other

Base: 68 B2B client-side marketers

Page 13: The B2B Barometer Wave 5 (Q3 2011)

The rise in spend on digital marketing channels and fall in spend on traditional marketing channels has tapered off over the past six months

Apr 09 Nov 09 Jun 10 Jan 11 Aug 110%

75%

47% 45% 43% 43% 43%

39% 41% 42% 41%

34%

14% 14% 15% 16%

23%

Traditional channels*

Digital channels

Other

Base: 68 B2B client-side marketers* excludes telemarketing

Page 14: The B2B Barometer Wave 5 (Q3 2011)

Direct mail’s share of B2B marketing budget has almost halved in two years. The channels to gain from this shortfall have been social media and trade shows.

Apr 09 Nov 09 Jun 10 Jan 11 Jul 110%

20%

12%

14%

13%

15%

11%

12%

10%

6%

2%

5%

3%

Email

Website devel-opment

Online ads

Social media

Base: 68 B2B client-side marketers

Page 15: The B2B Barometer Wave 5 (Q3 2011)

Direct mail’s share of B2B marketing budget has almost halved in two years. The channels to gain from this shortfall have been social media and trade shows.

Apr 09 Nov 09 Jun 10 Jan 11 Jul 110%

20%

14%

17%19%

16%

9%10%9%

7%

Trade shows

Direct mail

PR

Base: 68 B2B client-side marketers

Page 16: The B2B Barometer Wave 5 (Q3 2011)

Comparison of how B2B marketing budgets are allocated amongst channels against how time assigned to B2B marketing is allocated

Other

Telemarketing

Brand identity

Social media

Marketing research

Strategy

Online

PR

Print

Direct mail

Website development

Email

Trade shows

6%

3%

2%

6%

5%

7%

4%

8%

6%

8%

12%

16%

16%

7%

4%

2%

3%

4%

4%

6%

7%

8%

9%

12%

13%

19%

BudgetTime

Base: 68 B2B client-side marketers

Page 17: The B2B Barometer Wave 5 (Q3 2011)

Do you think that your organisation's sales and marketing activities should be better aligned?

28%

51%

18%

Yes, significantly

Yes, to some degree

No, not really

No, not at all

Base: 68 B2B client-side marketers

Page 18: The B2B Barometer Wave 5 (Q3 2011)

What would you say are the most significant consequences of mis-alignment?

No major consequences

Other

Customer dissastisfaction

Effort duplication

Internal tensions

Inconsistent brand message

Inefficient budget allocation

Wasted time

Leads not fully nurtured

6%

9%

21%

28%

29%

31%

41%

53%

60%

Base: 68 B2B client-side marketers

Page 19: The B2B Barometer Wave 5 (Q3 2011)

To what extent is aligning sales and marketing an important objective for your organisation?

59%

32%

7%

Very importantQuite importantNot very importantNot at all important

Base: 68 B2B client-side marketers

Page 20: The B2B Barometer Wave 5 (Q3 2011)

Do you think that that sales and marketing alignment can be realistically achieved by your organisation?

35%

60%

4%

Yes, perfectly realisticYes, largely realisticNo, not very realisticNot at all realistic

Base: 68 B2B client-side marketers

Page 21: The B2B Barometer Wave 5 (Q3 2011)

Find out more …Access the full contents of Report 5 (and earlier

reports) FREE at www.b2bbarometer.co.uk

If you are a B2B marketer and wish to contribute to future surveys, register now:

http://www.b2bbarometer.co.uk/register/

Tweet your comments using #B2BBarometer