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@larrykim #pubcon 3 Paid Search Mobile Metrics That Matter Presented by: Larry Kim Founder/CTO, WordStream, Inc.
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The 3 Mobile PPC Search Metrics That Matter

Nov 22, 2014

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Larry Kim's presentation for Pubcon 2014 Advanced Tactics on Mobile Search.
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Page 1: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

3 Paid Search Mobile Metrics That Matter

Presented by: Larry KimFounder/CTO, WordStream, Inc.

Page 2: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

About Me

Larry Kim (@larrykim)•Founder / CTO of WordStream•Commander of Quality Score Rebellion•Had Kid 5 Months Ago! #ppckid

Page 3: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Agenda

• SEM Metric Comparison Across Devices

• 3 Mobile Metrics that Matter• How to Compete on Mobile

(without busting the bank)

Page 4: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

What Metrics Matter in Mobile PPC?

Page 5: The 3 Mobile PPC Search Metrics That Matter

CTR

Page 6: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

All Devices: CTR vs. Ad Position

Page 7: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Higher Ad Positions = Higher CTR

Page 8: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Ad Rank and CTR By Device

DESKTOPTABLET

MOBILE

Page 9: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Ad Rank and CTR Segmented by Device

Page 10: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

• Mobile CTR drops off 45% faster than desktop or tablet!

Ad Rank and CTR Segmented by Device

Mobile Ad Position

Has Similar CTR as Ad In Desktop Position

1 1

2 3

3 4

4 6

Page 11: The 3 Mobile PPC Search Metrics That Matter

QUALITY SCORE

Page 12: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Quality Score Segmented By Device

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Does Having More Mobile Reduce QS?

Impression weighted QS

Share of clicks on mobile devices

Page 14: The 3 Mobile PPC Search Metrics That Matter

Does Having More Mobile Reduce QS?

NOPE!NOPE!

Nothing to suggest that mobile plays into Quality Score either way.

AWESOME

Page 15: The 3 Mobile PPC Search Metrics That Matter

CPC

Page 16: The 3 Mobile PPC Search Metrics That Matter

Do Mobile Clicks Cost More?

Mobile CPCs have increased

150% since 2012.

Enhanced Campaigns

Desktop CPCs have increased

50%

Page 17: The 3 Mobile PPC Search Metrics That Matter

IMPRESSION SHARE

Page 18: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Impression Share By Device

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Mobile Impression Share

• Mobile Ads are much less likely to be shown, even in position 1.

• Below position 2, forget it. • No accounts had mobile

position below 4.3.

Competitio

n is

FIERCE!

Page 20: The 3 Mobile PPC Search Metrics That Matter

So, what ARE the Mobile Metrics

that Matter?

Page 21: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Mobile Metrics that Matter

CTR CPCImpression

Share

Mobile CTR drops off 50% faster

than desktop or tablet.

Search CPCs have been rising

dramatically for mobile over the past 12 months

Mobile impression share penalty is more dramatic than it’s desktop

counterparts.

1 2 3

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What Do We Do About It?

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Improve Mobile CTR

Speak to a mobile audience

• Cater to an audience on-the-run

• Keep language short & sweet

• Make it easy to interact with your ad

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@larrykim #pubcon

Present a mobile CTA

• Make sure your offer is possible on a mobile device

• Avoid offering whitepaper downloads or demo/trial downloads

• Give option to call in and ask questions

Page 25: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Use all available extensions

Location

Call

Sitelinks

Page 26: The 3 Mobile PPC Search Metrics That Matter

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Google Shopping

Page 27: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Budget for Mobile CPCs

• Revisit search/mobile budget strategy• Don’t be afraid to raise mobile bids

Device Search Clicks

Search CPC

Desktop 139 $0.30

Mobile 2,322 $0.12

Tablet 17 $0.35

CASE STUDY: A client targeting a mobile audience decided to pivot more spend to the platform on certain campaigns. All of these campaigns actually use a +300% MBA. Even with bids 3x that of desktop, their actual mobile CPC is still considerably cheaper than is on desktop:

Page 28: The 3 Mobile PPC Search Metrics That Matter

@larrykim #pubcon

Consider Not Pushing to a Mobile Site

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Summary: Mobile Search Check List

1. Speak to mobile audience2. Present a mobile CTA3. Use all mobile extensions4. Ecommerce: Have presence on Google Shopping5. Make sure you have appropriate bid adjustments in

place 6. Don’t be afraid to raise mobile bids7. Don’t let lack of a mobile website hold you back

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@larrykim #pubcon

Thank You PUBCON!