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UNIVERSITI PUTRA MALAYSIA RISK ANALYSIS OF HOUSING PROJECTS IN MALAYSIA USING AN INDUSTRIALISED BUILDING SYSTEM SAIFUL AZRI BIN ABU HASAN SAZALLI FK 2008 35
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Page 1: Tesis Saiful Azri Bin Abu Hasan Sazalli no.1perlaksanaan kontraktor, anggaran kos pembinaan yang tidak tepat dan rekabentuk yang pelbagai. Berdasarkan 4 peringkat pembinaan iaitu,

UNIVERSITI PUTRA MALAYSIA

RISK ANALYSIS OF HOUSING PROJECTS IN MALAYSIA USING AN INDUSTRIALISED BUILDING SYSTEM

SAIFUL AZRI BIN ABU HASAN SAZALLI

FK 2008 35

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RISK ANALYSIS OF HOUSING PROJECTS IN MALAYSIA USING AN INDUSTRIALISED BUILDING SYSTEM

By

SAIFUL AZRI BIN ABU HASAN SAZALLI

Thesis Submitted to the School of Graduate Studies, Universiti Putra Malaysia, in Fulfilment of the Requirements for the Degree of Master of Science

May 2008

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Abstract of thesis presented to the Senate of Universiti Putra Malaysia in fulfilment of the requirement for the degree of Master of Science Project Management

RISK ANALYSIS OF HOUSING PROJECTS IN MALAYSIA USING AN

INDUSTRIALISED BUILDING SYSTEM

By

SAIFUL AZRI BIN ABU HASAN SAZALLI

May 2008

Chairman: Salihudin Hassim, Ir. Faculty: Engineering

The use of industrialised building system (IBS) has attracted many countries like

Singapore, Sweden, Germany, and Japan. This system can replace the conventional

building system that uses labour intensive force. However, although this system has

been used since 1964, its acceptance in Malaysia among constructors is not

satisfactory due to its failure in managing the construction system risks. Therefore in

order to address this issue, this study has identified risks faced by developers in

housing projects that use industrialised building system. The study also identifies

highly risked construction stages, determines risk allocation for sources of risk, and

proposes a computer program for the risk management. The techniques to identify

risks being used in this study are through analysis of past research publications like

journal, conference and discussion with parties involves in construction industry.

Data is compiled through questionnaires that are distributed and collected from

housing developers. The data is then analysed using statistical techniques like Chi-

Square Test and Pearson Correlation Coefficient. It is found that there are twenty

eight sources of risk that contribute to six types of risk in construction project. The

top five sources of risk are inexperienced contractor in IBS project, complexity in

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design, contractor performance failure, inappropriate estimate of construction cost,

and variety of design. Based on four stages of construction which are the initial

stage, tendering stage, procurement stage and implementing stage; initial stage

contributes to the highest risk in industrialized building system. The problem of

quality, poor productivity, defective materials, labour disputes and loss or delay due

to resources availability are on contractors’ shoulder. The building owners are

responsible on variation of work, sales and marketing, and deficiencies in

specification and drawing. The result of this study reveals that there is no relation

between types of industrialized building system being used and types of risk. Three

categories of risk which are financial risk, construction risk and design risk are

interrelated with each other. A tentative risk register tool produced in this study is

based on computer application. It may help developers to identify sources of risk,

evaluate and manage the identified risks as part of decision making. In conclusion, it

is hoped that this study could help developers in making risk management planning

besides improving decision making and achieving project objectives.

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Abstrak tesis yang dikemukakan kepada Senat Universiti Putra Malaysia sebagai memenuhi keperluan ijazah Master Sains Pengurusan Projek

ANALISIS RISIKO DI DALAM PROJEK PERUMAHAN MENGGUNAKAN

SISTEM PEMBINAAN BERINDUSTRI DI MALAYSIA

Oleh

SAIFUL AZRI BIN ABU HASAN SAZALLI Pengerusi: Salihudin Hassim, Ir. Fakulti: Fakulti Kejuruteraan

Penggunaan sistem bangunan berindustri telah menarik minat banyak negara untuk

mengaplikasikannya dalam pembinaan perumahan seperti Singapura, Sweden,

Jerman, dan Jepun. Sistem bangunan ini boleh menggantikan sistem bangunan

konvensional yang mana berorientasikan buruh. Bagaimanapun sejak projek pertama

yang menggunakan sistem bangunan ini pada tahun 1964 sehingga kini, penerimaan

sistem bangunan ini di Malaysia di kalangan pihak pembina adalah tidak memuaskan

disebabkan oleh kegagalan mengenalpasti risiko-risiko sistem bangunan berindustri.

Untuk menangani isu ini, kajian ini akan mengenalpasti risiko-risiko yang dihadapi

oleh pihak pemaju di dalam projek perumahan yang menggunakan sistem bangunan

berindustri, mengenalpsti peringkat-peringkat pembinaan yang berisiko tinggi,

memperuntukkan punca-punca risiko kepada pihak-pihak terlibat dalam projek dan

seterusnya mencadangkan satu pengurusan risiko bagi projek sistem bangunan

berindustri berdasarkan komputer. Teknik-teknik mengenalpasti risiko yang

digunakan ialah melalui analisis kajian-kajian lepas seperti jurnal, persidangan dan

perbincangan dengan pihak yang terlibat dalam industri pembinaan dan data-data ini

dikumpulkan melalui borang soal selidik yang diedarkan kepada pemaju perumahan.

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Data-data ini kemudiannya dianalisis menggunakan analisis statistik iaitu Chi-Square

dan Pearson Correlation Coefficient. Didapati terdapat 28 punca risiko kepada 6 jenis

risiko dalam projek pembinaan. 5 punca risiko kedudukan teratas adalah kekurangan

pengalaman kontraktor dalam projek IBS, kerumitan rekabentuk, kegagalan

perlaksanaan kontraktor, anggaran kos pembinaan yang tidak tepat dan rekabentuk

yang pelbagai. Berdasarkan 4 peringkat pembinaan iaitu, peringkat permulaan,

peringkat tawaran, peringkat perolehan dan peringkat perlaksanaan, peringkat

permulaan merupakan peringkat berisiko tinggi di dalam projek sistem bangunan

berindustri. Masalah kualiti, produktiviti lemah, kerosakan bahan binaan,

pertelingkahan antara pekerja dan kerugian atau kelewatan perolehan sumber adalah

dipertanggungjawab kepada kontraktor. Manakala pemilik dipertanggungjawabkan

ke atas perubahan kerja, penjualan dan pemasaran, dan kekurangan dalam spesifikasi

dan lukisan pembinaan. Kajian ini mendapati jenis-jenis sistem bangunan berindustri

yang digunakan mempunyai perhubungan dengan jenis-jenis risiko. 3 kategori risiko

dikenalpasti iaitu risiko kewangan, risiko pembinaan dan risiko rekabentuk

mempunyai hubungan antara satu sama lain. Pendaftaran risiko yang dihasilkan

berdasarkan aplikasi komputer dapat membantu pemaju untuk mengenalpasti punca-

punca risiko, menilai dan menguruskannya sebagai sebahagian daripada proses

membuat keputusan. Kesimpulannya melalui kajian ini diharap dapat membantu

pemaju dalam membuat perancangan pengurusan risiko selain membantu membuat

keputusan untuk mencapai objektif sesebuah projek pembinaan.

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ACKNOWLEDGEMENT

I wish to thank to my supervisor, Ir. Salihudin Hassim who has given invaluable

guidance and supervision throughout the study. Thanks to Assoc. Prof. Ir. Dr. Mohd

Saleh Jaafar, my Nominated Committee Member for the guidance, tips, comments,

criticisms and suggestion in this study.

My endless gratitude and deepest appreciation also goes to my parents, and my

siblings for their unfailing support, love and encouragement. Without them I may not

come this far in my education.

Lastly, my thanks to all my close and special friends, Mr Ramli Kasin and Mr

Wilson Suai and other lecturers for their advice and support. I am indebted to all of

you.

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I certify that an Examination Committee has met on 28 May 2008 to conduct the final examination of Saiful Azri Bin Abu Hasan Sazalli on his Master of Science thesis entitled “Risk Analysis of Housing Projects in Malaysia Using an Industrialised Building System” in accordance with Universiti Pertanian Malaysia (Higher Degree) Act 1980 and Universiti Pertanian Malaysia (Higher Degree) Act 1981. The Committee recommends that the student be awarded the Master of Science. Members of the Examination Committee were as follows: Jamaloddin Noorzaei, PhD Professor Faculty of Engineering Universiti Putra Malaysia (Chairman) Ir Abang Abdullah Bin Abang Ali Professor Faculty of Engineering Universiti Putra Malaysia (Internal Examiner) Thamer Ahmed Mohamed, PhD Associate Professor Faculty of Engineering Universiti Putra Malaysia (Internal Examiner) ABDUL KHALIM BIN RASHID, Ph.D. Associate Professor Department of Development Management Universiti Kebangsaan Malaysia (External Examiner) ________________________________ HASANAH MOHD. GHAZALI, PhD Professor and Deputy Dean School of Graduate Studies Universiti Putra Malaysia Date: 22 July 2008

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This thesis was submitted to the Senate of Universiti Putra Malaysia and has been accepted as fulfilment of the requirement for the degree of Master Science. The members of the Supervisory Committee were as follows: Ir. Salihudin Bin Hassim Lecturer Faculty of Engineering Universiti Putra Malaysia (Chairman) Ir. Mohd Saleh Bin Jaafar, PhD Assoc. Professor Faculty of Engineering Universiti Putra Malaysia (Member) ________________________________ AINI IDERIS, PhD Professor and Dean School of Graduate Studies Universiti Putra Malaysia Date: 14 August 2008

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DECLARATION I declare that the thesis is based on my original work except for quotations and citations which have been duly acknowledged. I also declare that it has not been previously, or is not concurrently, submitted for any other degree at Universiti Putra Malaysia or other institutions.

______________________________________ SAIFUL AZRI BIN ABU HASAN SAZALLI

Date: 4 September 2008hhshshsshhss

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TABLE OF CONTENTS Page ABSTRACT ii ABSTRAK iv ACKNOWLEDGEMENTS vi APPROVAL vii DECLARATION ix LIST OF TABLES xii LIST OF FIGURES xiii LIST OF ABBREVIATIONS xiv CHAPTER 1 INTRODUCTION 1 1.1 General 1 1.2 Statement of the Problem 3 1.3 Research Questions 5 1.4 Significance of Study 6 1.5 Objectives 7 1.6 Hypotheses 7 1.7 Scope of Study 7 1.8 Thesis Overview 8 1.9 Closure 10 2 LITERATURE REVIEW 11 2.1 Introduction 11 2.2 Industrialised Building System 13 2.2.1 Industrialisation 14 2.2.2 Standardisation 14 2.2.3 Modular Coordination 15 2.2.4 Open and Closed System 16 2.2.5 Success and Failure of IBS 17 2.2.6 IBS in Malaysia 20 2.2.7 Risks in IBS 22 2.3 Risks 26 2.3.1 Risk and Hazard 27 2.3.2 Components of Risk 28 2.3.3 Risk and Construction 29 2.3.4 Risk Management 30 2.3.5 Type of Risk in Construction 35 2.3.6 Sources of Risk 40 2.4 Closure 54 3 RESEARCH METHODOLOGY 55 3.1 Introduction 55 3.2 Data Collection 56 3.3 Sampling Design 58 3.4 Variables 60 3.5 Data Analysis 61

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3.5.1 Chi-Square Test 62 3.5.2 Pearson Correlation Coefficient 63 3.6 Development of Tool 65 3.7 Closure 67 4 RESULT AND DISCUSSION 68 4.1 Introduction 68 4.2 Sample 68 4.3 Data Analysis 69 4.4 Respondents 69 4.5 Sources Contribute to Risk in IBS Project 79 4.5.1 The Extent of Risk at Different Phases 80 4.5.2 Risk Allocation 81 4.6 Risk Management Action 84 4.6.1 Preventive Actions 85 4.6.2 Mitigation Actions 87 4.7 Hypotheses Testing 88 4.8 Closure 95 5 COMPUTER-BASED RISK REGISTER DATABASE

TOOL DEVELOPMENT 100 5.1 Introduction 100 5.2 Risk Management Methodology 101 5.2.1 The Role of the Risk Register 102 5.2.2 Examples of Information to be held in the Risk Register 102 5.3 Risk Register Database Tool 104 5.3.1 Data Acquisition 104 5.3.2 Risk Register Form 106 5.3.3 Data Storage 108 5.3.4 Data Processing 109 5.4 Use of the Risk Register Database Tool 112 5.4.1 Use of the Risk Register 112 5.4.2 Use of the Risk Assessment 113 5.5 Closure 114 6 CONCLUSION 115 6.1 Conclusion 115 6.2 Recommendation 117 REFERENCES APPENDIX A APPENDIX B BIODATA OF STUDENT LIST OF PUBLICATIONS

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LIST OF TABLES Table TITLE Page 2.1 Summary of Types and Sources of Risk of Construction 49 Project 3.1 Summary of Analysis Conducted 65 4.1 Projects Characteristic 74 4.2 The Priority Implementation of IBS Project 77 4.3 Level Failure of IBS 78 4.4 Ranking Sources of Risk in IBS Project 79 4.5 The Extent of Risk at Different Phases 81 4.6 Risk Allocation 81 4.7 Summary of Risk Allocation 84 4.8 Relative Effectiveness of Preventive Methods 85 4.9 Relative Effectiveness of Mitigative Methods 87 4.10 Sources of Risk to Type of IBS 90 4.11 Crosstabulation of Type of IBS vs. Sources of Risk in IBS 92 According to Category of Risk 4.12 Correlation Between the Types of Risk 93 5.1 Information Within a Risk Register 103 5.2 Probability and Impact Value 107 5.3 The Risk Ranking Table 107

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LIST OF FIGURES Figure TITLE Page 1.1 Structure of Thesis 8 3.1 Research Process Flow 55 3.2 Scatter Diagram Indicating a Upward or Positive Slope 63 3.3 Flowchart of Risk Register Database 66 4.1 Respondents Category of Company 70 4.2 Respondents’ Designation 70 4.3 Professional Background 71 4.4 Company’s Experiences in IBS Project 72 4.5 Knowledge of Risk between Organizations 73 4.6 Awareness of Risk between Organizations 73 4.7 Types of IBS Used 75 4.8 Types of Houses 76 5.1 The Risk Management Methodology 102 5.2 General Information Form 105 5.3 Risk Register Form 108 5.4 Risk Assessment 111 5.5 Risk Register Report 112

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LIST OF ABBREVIATIONS CIDB Construction Industry Development Board CRMS Construction Risk Management System IBS Industrialised Building System PRM Project Risk Management REHDA Real Estate and Housing Developer’s Association Malaysia UK United Kingdom

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CHAPTER 1

INTRODUCTION

1.1 General

The construction industry is one of the most dynamic, risky, challenging and

rewarding fields. It involves numerous uncertainties and is widely associated with

high degree of risks due to the nature of construction business activities, processes,

environment and organization (Kartam and Kartam, 2001). The complexities of

projects, locations, types of contract, familiarity with the work and breakdown in

communication are some of the significant contributors to risks in construction

industry.

Risk has been defined in various ways. Porter (1981), Healy (1982), Barrie and

Paulson (1992), and Perry and Hayes (1985) have expressed risk as an exposure to

economic loss or gain arising from involvement in the construction process;

Moavenzadeh and Rosow (1999) and Mason (1973) have regarded this as an

exposure to loss only. Bufaied (1987) and Boothroyd and Emmett (1998) described

risk in relation to construction project whose variation results in uncertainty in the

final cost, duration and quality of the project. In order to emphasize the major

objectives of survey on risk management action, risk has been defined as the

probability of occurrence of some uncertain, unpredictable and even undesirable

events that would change the prospects for the profitability of a given investment.

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According to Ahmed, Ahmad and Saram (1999), failure to adequately deal with

uncertain, unpredictable and undesirable event has shown to cause serious effects of

risk that are summarized as:

Failure to keep within cost estimate.

Failure to achieve the required completion date.

Failure to achieve the required quality and operational requirements.

In the 8th Malaysia Plan, the country continues to embark in developing an affordable

and sustainable low and medium cost house. However, Malaysia is facing the risk of

failure to accomplish the target of 600,000 to 800,000 unit of houses during this

period because the conventional building system being practiced by the construction

industry is unable to cope with the huge demand (Thanoon et al.(i), 2003). Hence,

risk management consequently becomes an important mechanism to be adopted to

ensure achievement of the planned objectives in committing to these great targets.

Instead of improving the efficiency of managing project risks, the Malaysian

government has been promoting the application of new building system strategies for

the implementation of building construction, in particular, the mechanism of

industrialised building system (Thanoon et al.(ii), 2003; Trikha, 1999; Lian, 2002).

The Malaysia government through CIDB encourages constructors to use

industrialised building system in construction and to reduce the dependency on

foreign labour, to increase productivity, quality and safety in the local construction

industry, and also to minimize the risks in construction works (Shahrul, 2003).

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1.2 Statement of the Problem

Risk is an abstract concept. It is difficult to define and in most cases it is impossible

to measure with any precision. Risk is a situation where the actual outcome for a

particular event or activity deviate from the forecast value. In construction, risks are

related as a barrier in achieving the project goal which are cost within the budget,

quality according to specification and time within the construction period.

Risks always exist in any construction projects and often cause failure to achieve the

objectives of project. Usually, risks exist from the early stage of the project

development until the completion of the project. The types and levels of risk are

different according to the stage of the development. All parties involved in

construction project are exposed to the risks in the construction (Liebing, 2001;

Cooper et al., 2005; Smith and Bohn, 1999).

The IBS is an industrialised building system in which almost all building

components are mass produced either in factory or at site under strict quality control

and minimal on site activities (Trikha, 1999). The industrialisation is essentially an

organisational process – continuity of production implying a steady flow of demand;

standardisation; integration of different stages of the whole production process; a

high degree of organisation of work; mechanisation to replace human labour

wherever possible; and research with organised experimentation integrated with

production. It can speed up construction process with less labour on site and, if

possible, at less cost and minimized effects of risk. With these advantages, a lot of

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countries have chosen to use the IBS in their construction industries including the

Malaysia government (Thanoon et al.(i), 2003).

However, since the first project of IBS in year 1964 till today, IBS in Malaysia is not

well accepted by the construction parties despite numerous incentives and promotion

especially to encourage housing developers to invest in IBS housing project (Ismail,

2001). One of the causes is the failure to adequately deal with risks in the IBS

projects. Failures to keep within cost estimate in IBS projects are still common in

Malaysia and it is one of the reason that limits the development of IBS (Lian, 2002).

In fact, research done by Warszawski (1999) supports that there are risks in IBS such

as technical risk and quality risk that cause aesthetic and functional faults, like

cracks, blemishes, moisture penetration and poor thermal insulation in completed

buildings. Hence, there is a need to have systematic identification, analysis and

assessment of risk that may contribute significant success of projects (Barrie and

Paulson, 1992).

The success of a project management exercise depends very much on an efficient and

effective management of the risks involved (Ren, 1994). If risks are to be managed,

those risks must first be identified However, attempts to consider every risk is

doomed to failure: the time taken would be enormous, delaying the possibility of

formulating managerial strategy until after the risk consequences had actually

occurred, and the whole exercise is a waste of resources (Trikha, 1999). Thus, in

practice, the primary aim is to identify the key, critical, important risks in the project

so that they are analysed and appropriate responses are determined (Ahmed, Ahmad

and Saram, 1999; Kangari, 1995).

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Naturally, the objectives of construction projects differ among nations, and all

nations and regions of the world may have their own characteristics (Kunishima and

Shoji, 1996). Just as there are differences in ways of living, the value systems and the

ways of thinking, there are also different ideas on management of construction risks.

In other words, the managements of risks are greatly influenced by the uniqueness of

the construction industry in a specific country. So far, little is known about risk and

its management in the Malaysian construction industry especially in IBS project.

This study assesses these issues.

This study presents the perceptions of Malaysian developers towards IBS risks in

housing construction in Malaysia since there is no concrete study about it in the past.

The result of this survey should further clarify the perception of developers regarding

IBS in construction project and current circumstances in the industry. A thorough

understanding of current trend may aid developers in risk management.

1.3 Research Questions

These are the research questions that need to be answered in this study:

1. What is the perception of developers involved in the IBS projects towards

risk?

2. Which stages in IBS project are often encountered as critical risks?

3. What are the sources of risks in IBS projects?

4. What are the risks allocation between parties involved in IBS project?

5. What are the factors that are likely to influence the level of risk in IBS

project?

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6. How does risk management can take action against the risk in IBS project?

1.4 Significance of Study

Due to the current population growth and the increasing housing demand in

Malaysia, construction system becomes a great subject to all practitioners in

construction industry. An effective construction system that can mitigate risks

determines the success of construction companies. In conjunction with this, a new

building systems has been introduced to reduce cost, material saving, better quality

control, shorter construction time and immunity to weather changes.

The industrialised building system is the method introduced for these purposes. This

building system is a new method of construction that uses new modified materials

and new technology. Studies show that it is effective in reducing men power demand,

duration of construction, cost needed and mitigate risks in construction process

(Thanoon et al.(ii), 2003; Lian, Hassim and Kadir, 2003). Nevertheless, the degree of

the effectiveness of this system is being queried.

This research attempts to study and analyse the sources of risk in an industrialised

building system in building construction in Malaysia since there is no concrete study

about it in the past. Through this research, it will enable explicit decisions to be made

to mitigate the potential effect of certain risks. On the contrary, it helps all main

parties involved in IBS to make use of the full extent of other experience and

knowledge by liberating them from the necessity of making simplifying assumptions

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in order to produce deterministic plans and forecasts to enables decision makers to

improve the quality of their judgement by providing more realistic information.

1.5 Objectives

In recognition of the importance of understanding the concept of risk in IBS project,

this research aims to study the risk involved in development stages of IBS projects in

Malaysia. The main objectives of the study can be listed as:

1. To identify and evaluate the sources of risk in IBS project.

2. To identify the stages in IBS project where critical risks are often

encountered.

3. To determine the parties who contribute to risk in IBS project.

4. To propose a risk register database tool for IBS projects.

1.6 Hypotheses

The hypotheses that need to be tested in this study are as listed below:

1. Relationship between types of IBS and type of risk in IBS projects.

2. Relationships between types of risk in IBS projects.

1.7 Scope of Study

A building system classification done by Badir in year 1998 would be the baseline

for identifying the IBS and types of IBS in this study. This classification is chosen as

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it was done in Malaysia as it reviewed the availability of IBS in Malaysia. The scope

of this study is described as below:

1. Housing developers registered with the Ministry of Housing and Local

Government.

2. This study focuses on the risks which have relationship with process of

housing development.

3. This study looks into four stages of project development which are initial

stage, tendering stage, procurement stage and implementing stage.

1.8 Thesis Overview

This thesis consists of six chapters. A diagrammatic guide of the thesis is shown in

Figure 1.1 and is briefly described as follows:

Figure 1.1. Structure of Thesis

Chapter 1 – Introduction • Introduction the subjects • Objectives • Significant of study • Thesis overview

Chapter 3 – Research Methodology • Method of data collection • Questionnaire development • Sampling procedure • Data analysis

Chapter 6 – Conclusion • Conclusion • Recommendation

Chapter 2 – Literature Review • Definition of terms • Pertinent previous research • Types of risk • Sources of risk

Chapter 4 – Data Analysis and Discussion

• Establish the issue addressed through appropriate methods of analysis

Chapter 5 – Computer-based Risk Register

• Development of database tool • Testing of database tool

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Chapter one presents a general introduction to the subject and the problem statement.

It also introduces the aims, objectives, significance of study and a brief summary on

the structure of the thesis.

Chapter two is a literature review on related field of this study. Definitions of terms

used in this study in related field, the industrialised building system, type of risk in

IBS and sources of risk are also discussed.

Chapter three presents the methodology that is carried out to achieve the objective of

this study. Questionnaire development and data collection are also presented together

with the analytic methodology of data collected.

Chapter four presents the analysis and statistical tests to establish the finding from

the survey. The results of the analysis are discussed and conclusions are drawn.

Chapter five presents the development of tentative risk register database tool for IBS

projects based on the findings of this study. Actual practitioners are used to validate

the risk register database tool developed.

Chapter six presents the summary and the conclusions of the findings of this study.

Suggestion and recommendation for further development of research in this area are

also presented.

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1.9 Closure

This current chapter presents the problems statement, objectives of the study,

significant of the study, scope and limitation and thesis overview. This is the

background of the research study. The next chapter reviews and discusses the field of

industrialized building system, risk and construction, types of risk and sources of

risk.