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TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than the other.
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TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

Apr 02, 2015

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Ivy Boyden
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Page 1: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

TELECOMMUNICATION OPTIONSFOR

E911 Compliance

UPGRADE THE STATUS QUOON PREMISES PBX

HOSTED VOIP

Like most technologies, one is not inherently better than the other.

Page 2: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

E911 Compliance

• Outgoing unique ANI for every phone with a corresponding database that identifies room number

• Room numbers are assigned• Floor Plan at each point of ingress identifying

Room Numbers

Page 3: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

Upgrade the Status Quo

– TCO– Availability of parts and trained technicians– Mean Time to Failure; How long can you band aid

this fossil?– Longevity of the Solution

Page 4: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

SERVICES

• ISDN/PRI• SIP TRUNKING• CENTREX• POTS• PRIMARY Carriers– LEVEL3 – FAIRPOINT– SOVERNET– INDEPENDENTS

Page 5: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

E911

• LEVEL 3 SPREADSHEET • INTRADO• NENA

Page 6: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

CONSIDERATIONS

• Size of the school• Existing cable infrastructure for voice can be

deployed• Total cost of upgrade to support the new

services: Trunk termination cards, CPU upgrades, OS Upgrades

• Telecommunication services are E-Rate eligible

Page 7: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

VOIP PBX

• LAN INFRASTRUCTURE• WAN INFRASTRUCTURE

Page 8: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

LAN INFRASTRUCTURE

• Cabling must be at least category 5 which supports 100 Mbps

• Most legacy phone systems are running on category 3 cable

• POE Switches

Page 9: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

WAN INFRASTRUCTURE

• Are the schools in your District or Supervisory Union networked?

• Bandwidth of connections• Single solution for the District or Supervisory

Union

Page 10: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

VOIP PBX

• All equipment resides on your premises• Greater Control• Customization• Requires in-house resources and expertise to

manage and maintain• Capital expense• E911 compliance with PSTN vendors• Monthly costs for PSTN services

Page 11: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

HOSTED VOIP

• All equipment except the phones and POE switches are at the provider’s location

• TDM environment similar to Centrex• Bundled packages limits customization of features• Scalability• Limited internal resources required• Operating expense• Call Quality• E911 compliance with Service Provider

Page 12: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

SAMPLE of HOSTED VOIP VENDORS

• JIVE• BROADCORE• SOVERNET• FAIRPOINT

Page 13: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

PROVISIONING OF VOIP• Is the vendor providing a dedicated

connection or utilizing existing Internet connection

• Internet connection is Best Effort; No QOS

Page 14: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

VENDOR CONSIDERATIONS

• Is the voice network an overlay of the existing data network or integrated with the existing data network

• Considerations with overlay solution

• Are the POE Switches for VOIP provisioned• Separate cable run required for each phone• Development and Maintenance of E911 Database• Responsibility for provisioning UPS for switches and

routers• All call to every station on the network

Page 15: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

INTEGRATED SOLUTION

• POE Switches• BANDWIDTH• DEMARCATION OF RESPONSIBILITY

Page 16: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

IP PHONE OPTIONS

• MONTHLY CHARGE• LEASE with BUYOUT OPTION• PURCHASE ONLY

Page 17: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

HOSTED VOIP

Hosted VOIP

Per User Quantity Total CostAverage Cost $17.80 100 $1,780.00Centrex Lines Fire and Security $23.50 3 $70.50Average Network Access Charge $1,402.00 1 $1,402.00

$3,252.50

Six Year Cost $234,180.00

* Local and Long Distance Usage not included.

Page 18: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

VOIP PBX

Capital InvestmentPer User Quantity Total

Euipment Cost 900 100 90,000Maintenance 1 year no phones 60 100 6,000

96,000

36000126,000 Six Year

Monthly Network Costs 350 25,200 Six Year

151,200 TCO

Page 19: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

SIX YEAR COMPARISON

• HOSTED VOIP: $234,180.00• ON PREMISES PBX: $151,200.00

Page 20: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

ERATE ADJUSTMENT

• EVALUATE YOUR ELIGIBLE AND INELIGIBLE ITEMS

• FOR EXAMPLE, PHONES ARE INELIGIBLE• HARDWARE MAINTENANCE IS A PRIORITY II

FUNDING REQUEST

Page 21: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

ERATE BY DISCOUNT LEVEL

• Hosted VoIP (25% Ineligible phones and Data Switches)• 70% Reimbursement Rate $111,235.50• 60% Reimbursement Rate $128,799.00• 50% Reimbursement Rate $146,352.50

• Capital Investment• 70% Reimbursement Rate $133,560.00• 60% Reimbursement Rate $136,080.00• 50% Reimbursement Rate $138,600.00

Page 22: TELECOMMUNICATION OPTIONS FOR E911 Compliance UPGRADE THE STATUS QUO ON PREMISES PBX HOSTED VOIP Like most technologies, one is not inherently better than.

HIGHER ERATE DISCOUNT LEVELS

• HOSTED VOIP• 80% Reimbursement Rate $93,672.00• 90% Reimbursement Rate $76,108.50

• ON Premises VOIP (20% INELIGIBLE PHONES AND LICENSING)

• 80% Reimbursement Rate $24,192.00• 90% Reimbursement Rate $12,096.00