Tech for Good How technology is driving change in the voluntary sector Karl Wilding, NCVO Twitter: @karlwilding National Council for Voluntary Organisations Championing volunteering and civil society
Tech for GoodHow technology is driving change in the voluntary sector
Karl Wilding, NCVOTwitter: @karlwilding
National Council for Voluntary OrganisationsChampioning volunteering and civil society
GROWING UP IN A DIGITAL WORLD
GROWING UP IN A DIGITAL WORLD
1990s2010s
SOME OF THE MAIN TRENDS IN TECHNOLOGY?• Cheaper• More powerful• Simpler: the post-PC world
• Connected: always-on, inter-connected• Growth: pervasive and ubiquitous (Google ‘Shift
Happens’)• Embedded
• Mobile• Location aware
• Open (software, standards, data, culture)• Social (sharing, particpatory, distributed, bottom-
up)
MOBILE
THE TECHNOLOGY HYPE CYCLE
WHAT DOES ALL THIS MEAN FOR THE VOLUNTARY SECTOR?
We can think about how tech will shape the different functions of organisations:
1. Resource gathering: fundraising, financing, volunteering, sharing
2. Resource distribution: grantmaking3. Reporting: outcomes, M&E, data visualisation4. Campaigning, influencing and communications5. Service delivery: digital by default?6. Membership: still relevant?7. Running the organisation: governance,
transaction processes, managing the workforce, managing stakeholders
FUNDRAISING: DONOR RELATIONSHIPS
FUNDRAISING: DISINTERMEDIATION
CROWDFUNDING
GRANTMAKING
REPORTING
COMMUNICATIONS: THE NEED TO BE A SOCIAL ENTERPRISE
CAMPAIGNING: PLATFORMS, DISINTERMEDIATION
SERVICE DELIVERY
MEMBERSHIP: STILL RELEVANT?
GOVERNANCE ETC
Thankyou
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