EMPLOYEE WELFARE MEASURES Chapter-I INTRODUCTION 1.1 Introduction Human resource management is a management function that helps manager’s recruit, select, train and develops members for an organization. Obviously HRM is concerned with the people’s dimensions in organizations. The principle resource of an organization is the people. Managing people is the most important aspect of managing an organization. HRM views people as an important source or asset to be used for the benefit of organization HRM views people as an important source or asset to be used for the benefits of organization, employee and society. No longer is man power just one of the resources in industries and business. It is the most important of all resources. This is because man power is that resources like machine, money and others. GOVT FIRST GRADE COLLEGE, NONAVINAKERE Page 1
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EMPLOYEE WELFARE MEASURES
Chapter-I
INTRODUCTION
1.1 Introduction
Human resource management is a management function that helps
manager’s recruit, select, train and develops members for an organization.
Obviously HRM is concerned with the people’s dimensions in organizations.
The principle resource of an organization is the people. Managing people is the
most important aspect of managing an organization.
HRM views people as an important source or asset to be used for the benefit
of organization HRM views people as an important source or asset to be used
for the benefits of organization, employee and society. No longer is man power
just one of the resources in industries and business. It is the most important of
all resources. This is because man power is that resources like machine, money
and others.
Specially, the activities of HRM included are human resources planning,
job analysis and design recruitment and selection orientation and placement
and development performance appraisal and job evaluation, employee and
safety and health, industries related and the like HRM is a function more
concerned with employee welfare, safety and health.
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1.2 MEANING AND DEFINITION OF HRMMeaning of HRM:
HRM is a term with which many organizations describe to
combination of traditionary administration personal function with performance
management, employee relations and resource planning. The fried draws upon
concepts developed in industrial organization psychology.
Moderns analysis emphasize that human beings are not commodities
or resources, but are creative and social being that make class contributors
beyond “labor” to society and civilization. The broad term human capital has
evolved to contain same of this complexity and in micro-economic the term of
this “firm specific “” human capital” has came to represent a meaning of the
term human resources
1.3 Definition of HRM:
According to Lennon. C. megginson, the term human resources can be
though of as “the total knowledge skill, and creative ability, talents and aptitude of
an organization work force as well as the individual involved”
1.4 Features of HRM: HRM is concerned with employee both as individual and as a group in
attaining the goal.
HRM is continues and never ending process.
It aims at attaining the goal of organization, individual and society in an
integral approach.
It is concerned mostly with managing human resources at work
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Individual employee goals consists of a job satisfaction, job security, high
Paneer, Peda, Mysore Pak, Burfi, Jamoon, Khova, Flavored milk and Ice Cream.
Nandini Ghee is known for its purity and rich taste and one of the largest selling
ghee brands in the country. The ghee quality conforms to special Agmark quality
standards. KMF has introduced longer shelf like variants adopting ultra high
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temperature treatment technology with a shelf life of 60 days without refrigeration
in the market under the brand name “Nandini Good life” processed and packed by
Kolar Milk Union in order to meet the requirement of different segments of
consumers and considering the demand by consumers for more convenience.
Currently UHT variants are being marketed in 4 variants viz., Nandini Good
Life, with 3.5% fat, 8.5% SNF, Nandini Smart with 1.5% Fat and 9% SNF,
Nandini Good life slim with 0.5% Fat and 9% SNF and Hi – fat milk with 12% fat
and 9% SNF has also introduced UHT variants in 200 ml milk (Goodlife and slim).
Excellence in quality is maintained to lay a solid foundation for widespread
acceptance of Nandini products. This will ensure an assured market for the even
increasing milk production. Balanced cattle feed, bypass cattle feed, mineral
mixture, frozen semen straws and liquid nitrogen are produced by the federation
and supplied to the unions. Training and developing senior managerial personnel,
acquiring and applying all new relevant technologies, prescribing quality
guidelines and norms are also functions of the federation.
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COMPANY PROFILE OF TUMKUR MILK UNION
CO-OPERATIVE LTD., MALLASANDRA [TUMUL]
ORIGIN OF THE UNION
Tmu IS A co- operative institution, which is registered under a Co – operative
Societies Act, ref RSC/3656/7677 gated 30th march 1977 at Tumkur. To initiate the
dairy development activities in district and to provide facilities to process milk and
to produce milk products and their marketing located at Mallasandra, Tumkur
district.
Market Share of Nandini Milk Products
The market share of nandini milk is shown as below:
1. Nandini Milk 90%
2. Private dairy 10%
Though it was registered on 30th March 1977, it was handed over to the union in
1987.
Dairy Development inTumkur District
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Tumkur, a fast developing town in Karnataka, is adjacent to Bangalore and about
70 kms. Towards south west of the metro on the National Highway. The district
comprises of 10 Taluks with a population of 30 lakhs.
During most part of the year in the Taluks of Pavagada and Sira face significant
water shortage.
The dairy development activities in the district stated in December 1976 under the
Karnataka dairy Development Corporation with the objective of supporting the
near by urban liquid milk market. From cooler 30TLPD was stated in 1976 in
Tumkur. Milk producers were extended to offer an integrated approach to dairy
development under the Operation Flood Programme.
ORGANISATION STRUCTURE
Introduction
The term organization is used both in structural as well as fuctional sense.
According to Wickenburg
The set of interpersonal relationships, which operates in context of position,
producer process, technology and social environment, comprises what knpw as the
organizational structure.
Board consists of the elected president and representatives of dairy.
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Cooperatives society including managing director.
KMF/TMU Ltd., is structured on co – operative principles and consists of three
levels namely,
1. Village level – Dairy co – operative society
2. District level – Milk union of districts
3. State level – The federation of milk union.
The organization structure of TMUL is functional in nature. The managing
committee takes all the decisions which consists of Managing Director and
functional department heads.
When we look at the organizational GRAPH, we find that the structure is line
with various heads of the functional departments reporting to the Chairman and
Managing Director.
Objectives
1. To establish Amul pattern of dairy producing co – operative society.
2. To provide attractive market for milk suppliers.
3. To provide hygienic milk to consumers
4. to eliminate the problems of duplicating the over lapping.
5. To provide veterinary facilities like medical services to the cows.
6. To expand the market.
Product profile
TMU presently pasteurizing milk, which is collected from the farmers the products
manufactured by TMU, are as follows:
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a) Main dairy ( per day basis)
Pasteurized milk 80000 LPD
Ghee 150 Kd
Curd 2000 kg.
Peda 42 kg
b) Chilling centers (Collecting / storage) per day
kibbanahalli 40000 liters
sira 25000 liters
yediyur 25000 liters
madhugiri 30000 liters
Functional departments of TUMUL
1. Procurement & input
2. Milk processing
3. Production
4. Marketing
5. Purchase
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6. Stores
7. Quality Control
8. Finance
9. Administrative
10.management information system
Channels of distribution
The distribution network of milk was found to be very systematic and has
made district role in the successful marketing of milk.
The network of distribution
Processing and Manufacturing
Storage
Dealers or retailers
Consumer
The processed and pasteurized milk is first packed and stored, and then it is
distributed to the customers.
Competitors to the TMU product (Nandini)
1. Good morning
2. Heritage
3. Dodla
4. Arokya
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5. Gopathi
Source of Finance
Source of finance to start KMF and its units is from World Bank Channels
through agreement between NDDB under Triparite agreement between NDDB,
KMF and Government of Karnataka.
Now, source of funds are share capital and realization from sale proceeds of milk
and milk products. As on 31.03.1998 the paid up capital is 94.29 Lakhs and 155.76
loans taken for operating.
Power:
The KPTCL supplies the power up to 325 – kilo watts per month. In case of
shortage in supply diesel generator is used.
Fuel
Title Particulars Cost
Welcon level Cream Separators 5.25 lakhs
Frick India Ammonia compressor 4.75 lakhs
Larsen & Turbo Milk storage 6.02
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Pasteurization plant
Samarpana Packing machine 5.08 lakhs
Vaprax company Boilers 6.03 lakhs
The Tumkur Milk Producers C0 – operative Societies Union Ltd., has also
other machinery and accessories as mentioned other than above.
Weighing machines, Dump Tankers, Pipelines, Butter churner, deep freezer, ghee
shoshac, Kova pan unit and many others.
Vehicle
The TCMSUL owns 5 milk tankers. In addition to this it has one car, two
buses (one for staff members and another is for their children) and two jeeps. The
tankers have following capacity.
Tanker capacity
1 tanker 14000 liters
4 tanker 9000 liters
Processing of milk
Milk from each society is stored separately in the milk containers. The milk
received is checked again in the laboratory of TCMPSUL. Sophisticated test will
be conducted other than those done by the receiving units in each village for
example, for price determination and quality control one such sophisticated test is
as follows:
Acid Alcohol Test
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This test plays a vital role in the detection of percentage of SNF (Solid now
fat) called water through Gerber method.
Required contents
10ml of milk
01 Mk of alcohol and a few drop of water
10 ml of sulphuric acid (H2SO4)
10 ml of milk is taken in a tetrameter and 10 ml of sulphuric acid is added
along with 1 ml. of alcohol and few drops of water. The tetrameter is fitted with a
cock stopped and placed in the rotating machine for 8 minutes. By this actual fat
present in the fat contents are separated & there by we can identify and certify
milk.
The milk received is weighed and will be sent to processing after its chilling.
The milk will be chilled from 40C to 60C. the chilling machine chills 10000 liters
per hour.
As soon as the processing of milk is over the next process is to filter the milk
in order to remove the micro bacteria may be present. The stored milk will be
packed in polythene thick quality covers.
BUYING IN TUMKUR CO – OPERATIVE MILK PRODUCTS
SOCITIES UNION LIMITED (TCMPSUL)
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The Tumkur Co – operative Milk Producer’s society has 643 societies.
These societies are located in nook of every village so that it is convenient to the
farmers to sell their milk to TCMPSUL. There is non – stop buying of milk
throughout the year.
Milk collected will be (stored in suitable silo) first tested by using ‘Lacto
meter’ to see the proportion of water in milk, then they are stored in cans and sent
to the nearest chilling center because the non pasteurized milk life is 5 to 6 hours
where during direct transmission milk sometimes become COB (Clotting on
Boiling) which is rejected from the processing of milk. Chilling centers are opened
in the place, which is far from the processing plant. TCMSUL have chilling centers
one at Yediyur another Kibbanahalli cross and the last year at Sira. These chilling
centers test the milk of each village by using Acid Alcohol test and estimate the
presence of Fat and SNF (Solid not FAT) to distribute prices to the societies. Then
the tested milk from every village is stored in milk silo. If in case they receive any
COB milk they there only take out the butter from the milk and send butter for
further processing, & not the COB milk. The TCMSUL tankers and transporting
vehicles visit twice a day to procure milk from these societies on the basis of fat
and SNF who will in turn pay to its members.
The present standard of milk before sending to the further process of milk to
TCMSUL is the standard fixed to 26 reading in Lacto meter and 8.5 solid not fat. If
it is above the standard they will be marked with increase in degree.
TCMPSUL procures more or less 86000 liters to 70000 liters on a year’s
average. Where nearly 40000 liters of milk is consumed liquid milk in a
TCMPSUL jurisdiction area remaining is processed as milk products.
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Types of milk and milk products marketing by TUMUL
Nandini Toned Milk
Karnataka’s most favorite milk, Nandini Toned Milk Fresh and Pure milk
containing 3.0% fat and 8.5% SNF. Available in 500 ml and 1 liter packs. Before
to use within a day from the date of pack. Maximum retail Price Rs. 13/- per litter.
Nandini Homogenized Toned milk
Nandini homogenized Milk is pure milk containing 3% Fat and 8.5% SNF. This is
homogenized and pasteurized. Consistent right through, it gives you more cups of
tea or coffee and is easily digestible. Available in 500 ml packets..
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Nandini Full Cream Milk
Nandini Full Cream Milk, containing 6% Fat and 9% SNF. A rich, creamier
and testier milk, ideal for preparing home – made sweets and savories – available
in 500 ml 1 liter packs. MRP Rs.15/- per liter.
Nandini Curd
Nandini Curd made from pure milk. It’s thick and delicious giving you all
the goodness of homemade curds. Available in 200 grams and 500 grams packs.
Nandini butter is rich smooth and delicious. Nandini Butter is made out of fresh
pasteurized cream. Rich taste, smooth texture and the rich purity of cow’s milk,
makes any preparation a delicious treat. Available in 100 grams, 200 grams and
500 grams cartons both salted and unsalted.
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Nandini Ghee
A taste of purity, Nandini Ghee made from pure butter. It is fresh and pure
with a delicious flavor. Hygienically manufactured and packed in a special pack to
retain the goodness of pure ghee. Shelf life of 6 months at ambient temperatures.
Available in 200 ml, 500 ml, 1000 ml, sachets. 5 ltrs tins and 15.0kg tins.
Nandini Butter
Nandini spiced buttermilk is a refreshing health drink. It is made from quality
curds and is blended with fresh green chillies, green coriander leaves, asafetida and
fresh ginger. Nandini spiced butter promotes health and easy digestion. It is
available in 200 ml packs and is priced at most competitive rates, so that it is
affordable to all sections of people.
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Nandini Butter Milk
Rich, smooth and delicious. Available in 100 grams (salted), 200 grams and
500 grams cartons both salted and unsalted.
Nandini Peda
No matter what you are celebrating! Made from pure milk, Nandini ‘Peda’ is
a delicious treat for the family. Store at room temperature for approximately 7
days. Available in 250 grams pack containing 10 pieces each.
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Chapter –IV
THEORETICAL BACKGROUND
INTRODUCTION:-
HRM is the management of human resource in an organization and is
concerned with creation of harmonious working relationship among its participant
and bringing about their at most individual development such management is
concerned with leadership in both group and individual relationship and labor
relations and personal management is effective which describes the process or
planning and diverting the application development and utilization of planning
resources in employment.
To study the employee welfare measures and occurrence of industrial
accidents are very essential to increase the efficiency of the worker in the
organization.
Welfare services from a major part of the work of Human Resource
Management in India. Therefore the function is widely called the “Bread and
Butter “of Human Resources management.
Meaning of employee welfare:-
It is a state of living of an individual workers or a group is satisfactory unit
including social and economic environment.
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Basically “Employee welfare” is a part of social welfare i.e. welfare of the
society. This in turn includes welfare of labors who are part and parcel of society.
Employee welfare means “the effort to make life worth living for workmen.
Concept of employee welfare:-
The concept of “welfare” is dynamic and its interpretation may vary from
country to country.
The committee set up the Government of India in 1969 states labor welfare
is including such facility contains rest and recreation facilities. Sanitary and
medical facilities and social security measures to improve the conditions under
workers are employee.
Employee welfare in broader sense includes all activities or employee, state
grade unions and other agencies to help working and their families by making
better home and community life.
Social reform movement during 19th and 20th centuries in our country
included with the scope of working welfare.
In present situation employee is one of the most important factor of
production in an organization in case people oriented industries are depend an
employee or workers, the success and failure of any industry depends on their
workers or employee, when employee having good moral and good imagination
towards the industry.
Merits and de-merits of welfare measures.
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Merits:-
Most of the organizations have been extending the welfare measures to their
employee, year after for the following merits:-
1) Meets employee demand
2) Buys employee loyalty
3) Buys employee commitment
4) Loyalty to employee family members.
5) Meet trade union demands.
6) Satisfies employer’s preference.
7) Meets the criteria as a social security
8) Improves human relations.
9) Creates and improves sound industrial relations.
10) Boost up employee moral
11) Motivate the employee by identifying and satisfying their unsatisfied
needs.
12) Provide qualitative work environment and work life
13) Provides security to employee against social risks like old age benefits
and maternity benefits.
14) Protect the health of the employee and to provide security to the
employee against accidents.
15) Promote employee’s welfare by providing welfare measures like
recreation facilities.
16) Create a sense of belongingness among employee and to retain them
17) Meet requirements of the various legislations relating to fringe
benefits.
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De-merits:-
De-merits of employee welfare measures are limited compared to merits. De-
merits include:-
1) Cost to the employer
2) As a matter of right
3) Discrepancies and de-motivation
Agencies of employee welfare:-
The agencies of employee welfare are:-
1) Central government:-
The central government has made elaborate provisions for health,
safety and welfare under Factories Act 1948, and Mines Act 952.
These acts provides for canteens, rooms, shatters etc...
2) State Government:-
Government in different states and union territories provides welfare
facilities to workers. State government prescribes rule for the welfare
of the workers and ensures compliance with provisions under labor
laws.
3) Employers:-
Employers in India is general looked upon welfare works as facilities
and barren through some of theme indeed had done pioneering work.
4) Trade unions:-
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In India, trade unions have done little for the welfare of workers. But few
sound and strong unions have been the pioneering in this respect. E.g. the
Ahmadabad textiles labor association and the Mazadoor Sabha Kanpur.
5) Other agencies:-
Some philanthropic charitable and social service organizations like: -
Seva sadan society, Y.M.C.A etc...
SOME OF SOCIAL BENEFITS:-
1) Provident Fund:-
This benefit is meant for Economic welfare of the employee. The
employee’s provident fund 1852 provides for the Institution of
provident Fund for the employee in factories and establishment.
Generally, the organizations pay the provident fund amount with
interest to the employee on retirement or to the dependents of the
employee, in case of death.
2) Gratuity:-
This is another type of retirement benefits to be provided to an
employee either on retirement at the time of physical disability and to
the dependents of the deceased employee. The payment of Gratuity
Act 1972 is applicable to the establishment in the entire country.
3) ESIC Employee State Insurance:-
This cat covers Medical benefits, sickness benefits, maternity benefits,
disablement benefits, dependents benefits, funeral etc... Enactment of
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employee’s state Insurance Act 1948 provides integrated need based
social insurance scheme.
The government of India has framed some import acts to the protection of
employee safely and development oh human relations in the industry, such acts are
as follows:-
1) Workmen compensation Act 1923
2) Employee provident Fund Act 1952
3) Factories Act 1948
4) Gratuity 1972
5) Maternity benefits Act 1962
6) The employee state insurance act 1948
7) The industrial disputes Act 1947
8) Trade union Act 1926.
Above mentioned acts are helpful to employee’s safety and employees
facilities of ant industry.
INDUSTRIAL ACCIDENTS
According to the factories Act 1948, it is” an occurrence in an industrial
establishment causing bodily injury to a person who makes him unfits to resume
his duties in the next 48 hours”.
It maybe defined as” an occurrence which interrupts or interferes with
orderly progress of work in an industrial establishment”
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Causes of accidents:-
1) Unsafe conditions:-
Improper guarded equipments
Unsafe storage, congestion, overloading
Defective equipments
Inadequate safety devices.
Wrong and faulty lay-out and bad location
Improper illumination
Improper ventilation
Poor-house-keeping etc…
2) Unsafe acts:-
Operating without authority
Lifting improperly
Using unsafe procedures in loading, placing, mixing, combining
Taking unsafe positions, under suspended loads.
Lifting improperly
Using unsafe equipments or equipment unsafely.
3) Other causes:-
Bad working conditions
Rough and slipping floors
Excess glare
Heat, humidity, dust& fame – laden atmosphere
very long hours of work
Excessive noise etc….
Measures to safety in organization:-
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Appraisal of employee attitude to safety programs
Safety engineering
Safety education and training etc…..
A study on employee present welfare measures
Welfare measures can be classifies into two types, they’re:-
Statutory welfare measures
Non- Statutory welfare measures
Statutory welfare measures:-
1) Rest room:-
These facilities should be provided in a factory where more than 150
workers are working
2) Drinking water:-
Drinking water should be made available all working hours and they should
be kept at suitable points
3) Ventilation:
Adequate ventilation and privatization of excessive temperature can be
maintained. This is only possible by circulation off fresh air in the work
room and by insulting the hot parts of machinery
4) Lighting:
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Lighting facility is also one of the important facilities: TUMKUR MILK
UNION used both natural and artificial lighting. This facility has been
satisfied to all respondents. Adequate lighting is helpful to avoid
occurrence of accidents.
5) First aid applications:-
At least one first aid box containing the prescribed contents for every 100
workers should be provided.
6) Sitting arrangements:-
Suitable arrangements for sitting should be provided for the workers who
work in standing position.
Non- Statutory welfare measures
1) Recreation facility:
Recreation is an opportunity to the work man to refresh their mind and
divert their mono0tous feeling. It creates a healthy climate and industrial
peace to the long term.
2) Housing facility:
Pandith Jawahar Laal Nehru said “housing is an extension of human
personality”. So housing is an above, where basic human interaction such
a private morality, socialization common etc… place and modules a
citizen.
3) Uniform:
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Providing uniform to workers those who are working production and
non-production employee
4) Safety education and training:-
Safety maintains and safety measures are to be provided. Safety
education and training are to be provided to avoid industrial accidents.
5) Transportation facility:-
It is also one of the important welfare facilities to increase the moral
efficiency and reduce workers absentee in some companies provides
some more other welfare facility.
6) Medical facility:-
Some organizations provide adequate coverage of employee for
exposes related to hospitalizations due to illness, injury or pregnancy.
Some organization gives medical facility to the employee
7) Educational allowances:-
Some organizations provide allowances for the employee children to their
education purpose. Some organizations doesn’t provide educational
allowances.
Therefore welfare measures are most important in any success and failure of
the organization satisfaction of the employee includes the good industrial
relationship b/w employees and employer.
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CHAPTER-V
DATA ANALYSIS AND INTERPRETATION
Table No : 5.1
Table showing the feeling about the nature of work
LEVEL No. of respondents percentage
Highly satisfied 25 50%
Satisfied 25 50%
Dissatisfied 00 00%
TOTAL 50 100
Interpretation:
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Out of 100% respondents 50% of respondents are highly satisfied, 50% of respondents are satisfied . 0% respondents are dissatisfied about the nature of work
Conclusion:
Most of the respondents are highly satisfied about the nature of work.
GRAPH No : 5.1
Graph showing the feeling about the nature of work
percentage
50% 50%
0%0%
10%
20%
30%
40%
50%
60%
Highly satisfied Satisfied Dissatisfied
LEVEL
percentage
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Table No : 5.2
Table showing the distribution of respondents by sex
Particulars No. of respondents percentage
Male 40 80%
Female 10 20%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 80% of respondents are Male, 10% of respondents are female.
Conclusion:
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The TUMUL consists of more male employees than female employees.
GRAPH No : 5.2
Graph showing the distribution of respondents by sex
percentage
Male , 80%
Female , 20%
Male
Female
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Table No : 5.3
Table showing the satisfaction about the salary package.
LEVEL No. of respondents percentage
Highly satisfied 8 16%
Satisfied 10 40%
To some extent 15 30%
Not satisfied 7 14%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 16% of respondents are highly satisfied, 40% of respondents are satisfied . 30% respondents are to some extent and 14% respondents are not satisfied about their salary package. GOVT FIRST GRADE COLLEGE, NONAVINAKERE Page 58
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Conclusion:
Most of the respondents are working in TUMUL are satisfied with their salary and keep them happy in their work.
GRAPH No : 5.3
Graph showing the satisfaction about the salary package.
Highly satisfied, 16%
Satisfied, 40%
To some extent, 30%
Not satisfied, 14%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Highly satisfied Satisfied To some extent Not satisfied
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Table No : 5.4
Table showing satisfaction about the welfare measures provided by the organization.
LEVEL No. of respondents percentage
Satisfied 10 20%
Partially satisfied 35 70%
Not satisfied 5 10%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 20% of respondents are satisfied, 70% of respondents are partially satisfied. 10% respondents are not welfare measure provided by the organization.
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Conclusion:
Most of the respondents are partially satisfied about the welfare measure provided by the organization.
GRAPH No : 5.4
Graph showing satisfaction about the welfare measures provided by the organization.
Satisfied, 20%
Partially satisfied , 70%
Not satisfied, 10%
0%
10%
20%
30%
40%
50%
60%
70%
Satisfied Partially satisfied Not satisfied
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Table No : 5.5
Table showing satisfaction level about the statutory welfare measure.
Particulars GOOD AVERAGE POOR Total Percentage
Rsps % Rsps % Rsps % 50 100%Rest room 20 40
%10 20
%10 20
%50 100%
Drinking water
35 70%
10 20%
5 10%
50 100%
Ventilation 40 80%
5 10%
5 10%
50 100%
Lighting 40 80%
5 10%
5 10%
50 100%
First aid appliances
10 20%
30 60%
10 20%
50 100%
Interpretation:
Out of 100% respondents 40 % of respondents are satisfied with rest room, 70 % respondents are satisfied with drinking GOVT FIRST GRADE COLLEGE, NONAVINAKERE Page 62
EMPLOYEE WELFARE MEASURES
water, 80% of respondents are satisfied with ventilation and lighting, 20% respondents are satisfied with first aid applications provided by the organization.
Conclusion:
Most of the respondents are GOOD towards the statutory welfare measure provided by the organization.
GRAPH No : 5.5
Graph showing satisfaction level about the statutory welfare measure.
40%
20% 20%
70%
20%
10%
80%
10% 10%
80%
10% 10%
20%
60%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Rest room Drinking water Ventilation Lighting First aid appliances
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Table No : 5.6
Table showing satisfaction level about the other statutory welfare measure.
Particulars GOOD AVERAGE POOR Total Percentage
Rsps % Rsps % Rsps % 50 100%
Sitting arrangements
37 74% 10 20% 3 6% 50 100%
Canteen facilities
25 50% 15 30% 10 20% 50 100%
Ambulance 10 20% 10 20% 30 60% 50 100%
Latrines & Urinals
25 50% 10 20% 15 30% 50 100%
Emplacement of women and
child
35 70% 10 20% 5 10% 50 100%
Interpretation:
Out of 100% respondents 74% respondents are satisfied with sitting arrangement, 50% of respondents are satisfied with canteen facilities . 20% of respondents are satisfied with latrine &
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urinals and 70% respondents are satisfied with employment of women and welfare.
Conclusion:
Most of the respondents are GOOD towards other following statutory welfare measure.
GRAPH No : 5.6
Graph showing satisfaction level about the other statutory welfare measure.
74%
50%
20%
50%
70%
20%
30%
20% 20% 20%
6%
20%
60%
30%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Sitting arrangements Canteen facilities Ambulance Latrines & Urinals Emplacement of women and child
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Table No : 5.7
Table showing the satisfaction level about the non-statutory welfare measures.
Particulars GOOD AVERAGE POOR Total
Percentage
Rsps % Rsps % Rsps % 50 100%Recreation facilities
5 10%
10 20%
35 70%
50 100%
Housing facilities
25 50%
15 30%
10 20%
50 100%
Providing uniform facilities
40 80%
5 10%
5 10%
50 100%
Interpretation:
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Out of 100% respondents 10% of respondents are satisfied with recreation facilities , 50% of respondents are satisfied with housing facilities, 80% of respondents are satisfied with providing uniform facilities provided by the organization.
Conclusion:
Most of the respondents are GOOD towards Non-statutory welfare measures.
GRAPH No : 5.7
Graph showing the satisfaction level about the non-statutory welfare measures.
Table showing the satisfaction level about the non-statutory welfare measures.
Particulars GOOD AVERAGE POOR Total Percentage
Rsps % Rsps % Rsps %
Safety education & training
25 50% 15 30% 10 20% 50 100%
Transportation facilities
20 40% 20 40% 10 20% 50 100%
Medical facilities 37 74% 10 20% 3 6% 50 100%
Educational allowances
00 00% 00 00% 50 100% 50 100%
Interpretation:
Out of 100% respondents 50% of respondents are satisfied with education and training, 40% of respondents are satisfied with transportation facility, and 74% respondents are satisfied with
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medical facilities and 100% of respondents are not satisfied with educational allowance.
Conclusion:
Most of the respondents are GOOD towards the statutory welfare measures.
GRAPH No : 5.8
Graph showing the satisfaction level about the non-statutory welfare measures.
50%
30%20%
40% 40%
20%
74%
20%
6% 0% 0%
100%
0%10%20%30%40%50%60%70%80%90%
100%
Safety education &training
Transportationfacilities
Medical facilities Educationalallowances
GOOD AVERAGE POOR
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Table No : 5.9
Table showing the satisfaction level about social security benefits.
Particulars GOOD AVERAGE POOR Total
Percentage
Rsps % Rsps % Rsps % 50 100%Provident
fund40 80
%10 20
%50 100%
Gratuity 30 60%
20 40%
50 100%
ESI 35 70%
15 30%
50 100%
Interpretation:
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Out of 100% respondents 80% of respondents are satisfied with provident fund, 60% of respondents are satisfied with gratuity, 70% of respondents are satisfied withESI.
Conclusion:
Most of the respondents are GOOD towards social benefits.
GRAPH No : 5.9
Graph showing the satisfaction level about social security benefits.
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80%
60%
70%
20%
40%
30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
GOOD AVERAGE POOR
Provident fund Gratuity ESI
Table No : 5.10
Table showing the satisfaction level about the voluntary Benefits.
Particulars GOOD AVERAGE POOR Total
Percentage
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Rsps % Rsps % Rsps % 50 100%Holidays 40 80
%10 20
%50 100%
Rest period/ Breaks
35 70%
15 30%
50 100%
Paid Vacation
25 50%
25 50%
50 100%
Interpretation:
Out of 100% respondents 80% of respondents are satisfied with holidays, 70% of respondents are satisfied with rest period / breaks, 50% of respondents are satisfied with paid vacation.
Conclusion:
Most of the respondents are GOOD towards Voluntary benefits.
GRAPH: 5.10
Graph showing the satisfaction level about the voluntary Benefits.
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Table No : 5.11
Table showing satisfaction about the working hours.
Particulars No. of respondents percentage
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YES 40 80%
NO 10 20%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 80% of respondents are satisfied. and 20% of respondents are not satisfied with their working hours.
Conclusion:
Most of the respondents are partially satisfied with their working hours.
GRAPH No : 5.11
Graph showing satisfaction about the working hours.
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Table No : 5.12
Table showing satisfaction about the organization employees grievance.
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Particulars No. of respondents percentage
High 25 50%
Average 17 34%
Below average 8 16%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 50% of respondents are satisfied with High level and 34% of respondents are satisfied with average level and 16% of respondents are satisfied with below average level.
Conclusion:
Most of the respondents are partially satisfied with high level about the organization towards employees grievance.
GRAPH No : 5.12
Graph showing satisfaction about the organization employees grievance.
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50%
34%
16%
0%
5%10%
15%
20%
25%30%
35%
40%45%
50%
High Average Below average
Table No : 5.13
Table showing the respondents relating to rules and regulation of the organization.
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Particulars No. of respondents percentage
Strict to follow 5 10%
Easy to follow 35 70%
No problem 10 20%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 10% of respondents are feeling strict to follow , 70% of respondents are feeling easy to follow and 20% of respondents are feeling no problem to follow the rules and regulations.
Conclusion:
Most of the respondents are feeling that the rules and regulations are easy to follow.
GRAPH No : 5.13
Graph showing the respondents relating to rules and regulation of the organization.
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Strict to follow, 10%
Easy to follow, 70%
No problem, 20%
Strict to follow Easy to follow No problem
Table No : 5.14
Table showing the working condition in TUMUL.
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Particulars No. of respondents percentage
Excellent 12 24%
Congenial 20 40%
Better 10 20%
Normal 8 16%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 24% of respondents are feel excellent, 40% of respondents are feel congenial, 20% respondents are feel Better and 16% of respondents are feel Normal about working condition in TUMUL.
Conclusion:
In TUMUL, working condition is very pleasant and suitable to work, Employees are very co-operative with each other.
GRAPH No : 5.14
Graph showing the working condition in TUMUL.
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Table No : 5.15
Table showing opinion about the need of additional welfare measures.
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Particulars No. of respondents percentage
YES 45 90%
NO 5 10%
TOTAL 50 100%
Interpretation:
Out of 100% respondents 90% of respondents are need additional welfare measures and 10% of respondents are not need additional welfare measures.
Conclusion:
Most of the respondents need additional welfare measures.
GRAPH No : 5.15
Graph showing opinion about the need of additional welfare measures.
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Chapter – VI
FINDINGS:
The following are some of the findings :
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In TUMUL economic of the respondents is good compared to other factories. Through these of employees having only basic qualification their working knowledge is very good. Some employees were highly qualified.
We found that all most all welfare measures are provided to employees in this organization as per the act.
Counseling role: There is an absence of counseling role performed by personal department in TUMUL.
Employees were happy about their working condition I TUMUL.
Social security Benefits: It was found that social security benefits depth is merged to the wages & salary to the administration role.
Managing Service: The personal department fails to perform the full pledged managing service such as restroom recreation and others to the workers leave.
Training and development : There is an in advantages and development programs to the workers level
SUGGESTIONS
I would like to give the suggestions for the betterment of welfare measures.
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Here Giving of monetary benefits to the workers is not enough to be satisfied. This is to be fulfilled in the managerial role service of personnel department to high productivity etc.
Personal department undertakes all the functions that are concerned with the human elements regarding this counseling role will help to solve the employees personal problems in the organization.
It is suggested to TUMKUR MILK UNION , TUMKUR that to make a separate department for social security benefits in the personal clerical role. All the formalities and information may be made available to the lower level employees in the factory personnel department that implement full pledged training and development programs to all the workers and strength them to compete with the competitive organization.
Even through there is no much physical work with the machinery department is suggested to bring up a human engine of the individual and groups.
The organization has to provide so more welfare measure to employees.
CONCLUSION
Highlighting the various recommendation against the objects it is clear that the organization is prepared to increase welfare
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measures such as recreation, medical, restroom facility etc to increase production and quality.
If the above steps have taken up in the present situation, the objectives of the study can be easily fulfilled.
The study also reveals that the company has been providing almost all facilities that are required to be provided to employees welfare except some benefits where the resources of company may not permitted.
to some up and to say that “TUMKUR MILK UNION HAS EXERTED ALL EFFORTS TO IMPROVE POSSIBLE WELFARE MEASURES” to its employees to keep them happy and to increase the productivity.
I am SHWETHA K.J student of 3rd BBM VI Semester, studying in Government First Grade College, Nonavinakere. As per the partial fulfillment of Tumkur University. B.B.M College.
I am entitled to under go project on “ A STUDY ON EMPLOYEE WELFARE MEASURE IN TUMUL , MALLASANDRA”.
I will be grateful to you if you share few minutes in answering this questionnaires. The information provided by you will be kept confidential and used by for project work .
Thanking You
Yours faithfully,
SHWETHA K.J1. Name :
2. age :
3. Sex : Male ( ) Female ( )
4. Marital status : Married ( ) Single ( )
5. Designation :
6. Are you satisfied about the nature of work?
a) Highly Satisfied ( ) b) Dissatisfied( )
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c) satisfied ( )
7. Are you satisfied with your salary package?
a) Highly Satisfied ( ) b) To some extent ( )
c) Satisfied ( ) d) not satisfied ( )
8. Are you satisfied about the welfare measures provided by your
organization.
a) Satisfied () b) Not satisfied ( )
c)Partially satisfied ( )
9. Your satisfaction about the following Statutory welfare me asures?
Particulars GOOD AVERAGE POOR
Rest RoomDrinking water
VentilationLighting
First Aid appliances
10. Your satisfaction about the following Statutory welfare measures?
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Particulars GOOD AVERAGE POOR
Sitting arrangementCanteen Facility
AmbulanceLatrines & Urines
Employment of women & Child
11. Your satisfaction about the following non Statutory welfare measures?
Particulars GOOD AVERAGE POOR
Recreation facility
Housing facility
Providing uniform
12. Your satisfaction about the following non Statutory welfare measures?
Particulars GOOD AVERAGE POOR
Safety education and training
Transportation facility
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Medical facility
Educational allowance
13. Your satisfaction about the following Social Statutory welfare measures?
Particulars GOOD AVERAGE POOR
Provident fundGratuity
ESI
14. Your satisfaction about the following voluntary Statutory welfare measures?
Particulars GOOD AVERAGE POOR
HolidaysRest period / breaks
Paid vocation
15. Are you satisfied with your working hours?
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a) YES ( ) b) NO ( )
16. To what extent the organization is trying to satisfy the
employees grievance ?
a) High ( ) b) Average ( ) c) Below average (
)
17. How do you feel about the rules and regulations of the
organization?
a) strict to follow ( ) b) No Problem ( )
c) Easy to follow ( )
18. How do you feel about the working condition?
a) excellent ( ) b) Better ( )
c) Congenial ( ) d) Normal ( )
19. Do you feel that the organization has to providing additional