Talent Acquisition Best Practices Process Map

Stanton Chase InternationalStanton Chase International

Presented by Presented by Stanton Chase Stanton Chase ChicagoChicago

Talent Acquisition - Best Practices

Stanton Chase is distinct

among today’s Executive

Search firms in that we view

the talent acquisition process

as an ongoing strategic

initiative

Our focus is on mid and

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Best

PracticesEngagement

Research

Candidate

Development

Soft

QualifyAssessment

Expediting

C.A.T.

Coordination

FeedbackOur focus is on mid and

senior level management

positions with an objective of

attraction, assessment, and

acquisition as a top business

process imperative.

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Best

Practices

Talent

Acquisition

Program

Launch

Program

Assessment

Engagement

Refinement

Negotiations &

Administration

Offer

& Close

Feedback

Talent

Relationship

Management

Program

Assessment

Engagement

Refinement

Best Practices - Talent Acquisition Consulting

Best Practices begin by embracing the

philosophy that talent acquisition is an

ongoing process.

At the commencement of each

engagement Stanton Chase guides a

detailed talent pursuit exercise.

This process for each engagement is

Program

Launch

AssessmentThis process for each engagement is

initiated with a Talent Detail Document

specific to that position.

Additionally, a detail competitive

landscape review with specific executives

identified is performed

Program

Assessment

Engagement

Refinement

Talent Acquisition Consulting -Program Launch

A qualitative overview of the program that

includes defining the scope, establishing the

structure, designating the key players, and

establishing the deliverables.

We work with our clients to build and

communicate a clear understanding of the

necessary process for hiring the best possible

talent.

Program

Launch

Assessment

• Process Review

• Culture Overview

• Values Overview

• Program Timeline Established

• Assignment of Responsibilities

• Technology Integration

• Metrics Review and Monitoring

talent.

Program

Assessment

Engagement

Refinement

• Audit Workforce Plan

• Perception Survey (EVP-EOC)

A thorough process that builds awareness

of your firm and its talent needs, challenges,

values, and organization dynamics.

The detailed Guidebook process allows a mutual

understanding that defines the talent acquisition

process.

Talent Acquisition Consulting -Program Assessment

Program

Launch

Assessment• Perception Survey (EVP-EOC)

• Current Staff Assessment

• Position Reviews

• Candidate Acquisition Teams (CAT)

Assignments

• Compensation Benchmarking

• Core Competencies Review

• Talent Marketing Strategy Review

• Establish Initial Action Plan

Program

Assessment

Engagement

Refinement

• Talent Detail Document (TDD)

Development & Review

For each engagement, we work with

our clients to develop a Talent Detail

Document (TDD). Commencing with

Research, this guides our attraction,

assessment, and acquisition of talent.

Talent Acquisition Consulting -Engagement Refinement

Program

Launch

AssessmentDevelopment & Review

• Develop Competitive Research Strategies

• Deploy Web Marketing Strategies

• Set Engagement Goals and Timeline

• Define Must-Have and Desirable

Selection Criteria

• Refine CAT Assignments

Candidate

Development

Best Practices - Talent Attraction

Each engagement is custom-built/handled

uniquely which incorporates our extensive

network, current database, and custom

competitive research to insure that we have

presented our client’s opportunities to all

relevant candidates in the marketplace.

• Research Project Document (RPD) is

Research

• Research Project Document (RPD) is

Created and Defined

• Keyhires-based Engagement

Monitoring

• Scripted Introduction of Position to Set

Pool of Candidates

Talent Attraction - Research

For each engagement, we work with our clients

to develop a Research Project Document (RPD)

which defines the research sources we will

employ to mine our current database, subscribed-

to databases, and to generate new candidates

from competitors.

We then identify and refine data, deploy research,

and offer an initial sampling of candidates specific

to the needs of each engagement.

Candidate

Development

to the needs of each engagement.

• Fundamental Industry Research (IRP)

• Research Principal Competitors (CRP)

• Development of Research Project Document

(RPD)

• Internet Research Strategies

• Primary and Secondary Competitor Mapping

• Research Data Verification and Refinement

• Initial Candidate Sampling

Research

Talent Attraction - Candidate Development

This phase initiates discussions between

our consultants, candidates, and clients

that result in a refined search process and

sustained candidate relationships.

• Candidate Development and Screening

• Employer of Choice (EOC) Deployment

• Candidate Research Feedback

Candidate

Development

• Candidate Research Feedback

• Sustained Talent Relationship

Management Strategies (Keyhires)

• Market Perceptions Feedback

• Candidate Perception and Motivations

Analysis

• Ongoing Talent Relationships

Established and Maintained

Research

Best Practices - Talent Assessment

Soft

Qualify

Assessment

Proper assessment leads to a higher quality

potential hire.

We transform the pool of qualified

professionals identified via our research

process to a short list of highly-qualified

candidates appropriate to the needs of

your firm. your firm.

Talent Assessment – Soft Quality

Soft

Qualify

Assessment

Once the Talent Detail Document (TDD) is

completed, refined, and authorized by the

client, we define a pool of candidates that

initially qualify for the position based on the

intersection of their professional

backgrounds and the skills specified in the

TDD.

Our goal is that these candidates meet 80% Our goal is that these candidates meet 80%

of the requirements outlined in the TDD.

• Discussion of Candidates’ Motivations

• Initial Assessment Commentary

• Continuous Calibration Process

• Standardized Ten Question Assessment

Talent Assessment – Assessment

Once a candidate meets the initial criteria for the

position as defined in the TDD and our client indicates

an interest in pursuing them further, we complete a

thorough, person-to-person assessment that goes

beyond a review of their professional qualifications

to create a clear picture of the candidate’s

appropriateness as determined by the Stanton Chase

team.

• Complete Candidate Assessment Document (CAD)

AssessmentSoft

Qualify

• Complete Candidate Assessment Document (CAD)

• Extensive Person-to-Person Candidate Interaction

• Informal Reference Checks

• Current Compensation Package (CW)

• Keyhires-Based Presentation of Candidates

• Determination of Interviews

• Calibration Discussions

We then present the top candidates to the client

and determine those that are appropriate to

interview.

Expediting

C.A.T.Coordination

Feedback

Best Practices - Talent Acquisition

We maximize the effectiveness of each

interview opportunity through careful

coordination and optimization of the

client and candidate experience.

Constant communication with our client

and key candidates insures that each

phone conversation and face-to-face

Negotiations &Administration

Offer & Close

Feedbackphone conversation and face-to-face

meeting has a productive outcome.

Talent Acquisition – C.A.T. Coordination

The Candidate Assessment Team (CAT) is a

collaborative effort by Stanton Chase, the client

Human Resources team, and client hiring

managers that results in a well-orchestrated

interview process that keeps the candidate

engaged, challenged, and qualified.

The facilitation of an interview process in which

each interviewer focuses on a different aspect of

C.A.T.Coordination

Expediting

Feedbackeach interviewer focuses on a different aspect of

candidate qualification allows for an in-depth

picture of the candidate to emerge.

• Deploy Stanton Chase’s Eight Interviewing

Objectives

• Interview Training and Custom Questionnaire

Deployment

• Assign Interviewing Objectives to C.A.T. Members

• C.A.T. Members Post-Interview Debriefs

Negotiations &Administration

Offer & Close

Feedback

Expediting

Feedback

C.A.T.Coordination

Talent Acquisition - Expediting

Stanton Chase eases the stress of

interviewing candidates and insures a

smooth process.

We alleviate many of the “headaches”

associated with interviewing by facilitating

all logistical aspects including: • Communication with Candidates and

Interviewers

Negotiations &Administration

Offer & Close

FeedbackInterviewers

• Implementing Travel Plans

• Directing Transportation To and From

the Interview

• Meeting Coordination

Talent Acquisition - Feedback

We seek ongoing feedback from our clients and

candidates to insure that our deliverables match their

expectations.

By consistently reviewing the process at the close of

each engagement, we are able to address ongoing

talent acquisition needs and strategies.

At the conclusion of each engagement, we offer

immediate feedback regarding talent acquisition best Feedback

Expediting

C.A.T.Coordination

immediate feedback regarding talent acquisition best

practices.

• Report Metrics

• Review Processes and Activities with Senior

Management

• Assess Candidate Acquisition Team (CAT)

Performance

• Refinement of Approaches and Strategies

• Candidate Feedback (Candidate Debriefs)

• Review of Research and Competitor Mapping

Feedback

Negotiations &Administration

Offer & Close

Talent Acquisition -Negotiations & Administration

Stanton Chase facilitates all logistical

aspects of composing an offer to the

candidate on behalf of clients, resulting in

a 80% or higher offer-to-acceptance ratio.

• Review Compensation Worksheet (CW)

with CAT Members

• Facilitate Relocation Package, When

Expediting

C.A.T.Coordination

Feedback• Facilitate Relocation Package, When

Applicable

• Candidate and Client Expectations

Management

• Facilitate Client Presentation of

Compensation Package

Negotiations &Administration

Offer & Close

Feedback

Expediting

C.A.T.Coordination

Feedback

Talent Acquisition – Offer & Close

Proper coordination during this critical

phase of the process should facilitate a win-

win for candidates and clients.

Stanton Chase is involved in every aspect of

the Offer and Close including:

• Foreseeing Any Challenges to

Candidate Acceptance

Offer & Close

Negotiations &Administration

FeedbackCandidate Acceptance

• Timely Extension of Official Offer

• Review and Negotiation of Counter-

Offer, When Applicable

• Agreement to Close by Candidate

and Client

Best Practices - KeyhiresTM

Acquiring your company’s KeyhiresTM

requires a deep understanding and

firm commitment to the talent

acquisition process.

Strategy, process improvement

training, and continuous self-

evaluation are all key components to

Talent

Acquisition

Talent

Relationship

Management

evaluation are all key components to

win the “War for Talent.”

KeyhiresTM

- Talent Relationship Management

We insure that our clients are

competitively positioned to attract,

acquire, and retain the best possible talent

by identifying the right candidate for the

right position at the right company

• Continuous Talent Acquisition Process

Improvements

Talent

Acquisition

Talent

Relationship

Management

Improvements

• Regular Communications With Top

Talent

• Periodic Talent Message Management

• Candidate Acquisition Team (CAT)

Reviews

• Review and Analysis of Metrics

• Regular Review of EOC Branding

Strategies

KeyhiresTM - Talent Acquisition

In order to maximize your return on investment

in the talent acquisition process, we

continuously work with our clients to

understand how the industry and candidates

perceive their company.

Periodic review of the Program Launch

Guidebook heightens the awareness of the

importance of talent acquisition as a top

Talent

Acquisition

Talent

Relationship

Management

importance of talent acquisition as a top

business initiative.

• Workforce Planning

• Industry Perception Management

• Sustained Talent Sales and Marketing

Strategies

• Refine Employee Value Proposition (EVP)

• Continuous Talent Acquisition Process

Improvement Training