Summer 2020 VOL. 14 NO. 54 Suncoast Review is the quarterly publication of the Suncoast Chapter of the Community Associations Institute. For story and photo submissions, please contact the offices of Suncoast Chapter CAI at 727.345.0165. www.SuncoastCAI.com The future will depend on what we do in the present. Stay connected with us on social media @SuncoastCAI It’s Up to Us. We thought the Spring 2014 cover of Suncoast Review was strangely prophetic enough to feature it again. All too familiar to us now are empty streets and shuttered businesses. Who knew that, six years later, we would be faced with the biggest challenge as an industry and as a society? If we are going to beat this thing — and we are, because there is no choice — it will take a concerted and united effort. Most of us are working from home, adapting to a new reality that may be with us for a long time. This is the way it has to be. Spring 2014 VOL. 8 NO. 29 Suncoast Review is the quarterly publication of the Suncoast Chapter of the Community Associations Institute. For story and photo submissions, please contact the offices of Suncoast Chapter CAI at 727.345.0165. www.SuncoastCAI.com What Is Curb Appeal? Curb appeal, the theme of this issue’s Suncoast Review, is all about the power of the visual first impression. If the customer does not like what they visually observe, they will move on to the next community. The customer’s drive- through is a reality in the multifamily business. It is a proven fact that a prop- erty’s appearance can either make or break the success of any real estate asset. The exterior of the community should positively attract, draw-in, create an interest, influence, grab attention and pull in future residents with a sense of declaring, “Welcome Home.” Once the potential resident arrives, it is ideal to extend this desired appeal beyond the front entrance to continue to build a positive experience throughout the community’s grounds, amenities and features. The easiest way to advertise your community is through the largest bill- board readily available to you: Your abundant landscaping, maintained exte- riors, lighting and various types of sig- nage. Whatever the chosen curb appeal approach, it should align with the over- all style of your community, whether it is urban, residential, natural, tranquil or tropical. The community grounds require a sharp eye and an on-going focus to keep all efforts fresh and at optimal performance. Communicate the importance of the customer’s first impression of the community to the leasing, service and grounds personnel to broaden their understanding of the marketing goals and reasoning behind it. Explain, for instance, why it is a team effort in trash pick-up. Consider a monthly Curb Appeal Inspection and an annual prop- erty contest motivating a crisp and well- maintained community. Written by Amy Kosnikowski, a national speaker, sales trainer and marketing consultant focused on multifamily real estate investments. The future will depend on what we do in the present. ~ Mahatma Gandhi “ ”
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Suncoast Review is the quarterly and photo submissions ... · Sign Of The Times: Quotes of encouragement and inspiration are popping up on signs in neighborhoods across the country.
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Summer 2020 VOL. 14 NO. 54
Suncoast Review is the quarterlypublication of the SuncoastChapter of the CommunityAssociations Institute. For storyand photo submissions, pleasecontact the offices of SuncoastChapter CAI at 727.345.0165.www.SuncoastCAI.com
The futurewill depend onwhat we do inthe present.
Stay connected with us onsocial media @SuncoastCAI
It’s Up to Us. We thought the Spring 2014 cover ofSuncoast Review was strangelyprophetic enough to feature it again.All too familiar to us now are emptystreets and shuttered businesses.Who knew that, six years later, wewould be faced with the biggestchallenge as an industry and as asociety? If we are going to beatthis thing — and we are, becausethere is no choice — it will takea concerted and united effort.
Most of us are workingfrom home, adapting to a newreality that may be with us fora long time. This is the way ithas to be.
CAI as well as all of you is going through an unprecedented experience with COVID-19.We hope all of you are staying safe and well. We are encouraging CAI members, Chaptersand the Community Associations Industry in general to follow the latest guidance andupdates issued by the Centers for Disease Control. Community Associations shouldreview or establish an emergency plan in consultation with legal counsel, insurance andrisk management experts, and their manager.
Due to the circumstances, the Suncoast Chapter has had to alter our calendar ofevents. Our hope is that we will be able to move forward with these revised event dates.To find changes in the calendar of events please visit www.suncoastcai.com.
Remember…we are all in this together. Stay safe, educated and be kind!
2020 SUNCOAST CHAPTER CHAIR PERSONS
TABLE OFCONTENTS
4PMDP Course Schedule
6Condo & HOA Trade Show
Elizabeth Wadsworth, 2020 Suncoast CAI President
5Calendar
10FEATURE:COVID-19
Legal Questions & Answers
Suncoast Review is the quarterly
publication of the Suncoast
Chapter of the Community
Associations Institute. To submit a
story idea and/or photos, please
contact: Call LAURA HAGAN at727.345.0165 to be a part of ourSummer 2020 issue.To view the digital version ofSuncoast Review and archivedissues, visit SuncoastCAI.com
e
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Sign Of The Times: Quotes of encouragement and inspiration are popping up on signs inneighborhoods across the country. This sign was recently discovered on a fence in the San Diegoneighborhood of Carlsbad. Photograph by Angelos Papazis.
We’re encourage you to leave your own inspirational quotes and thoughts to share withmembers on Suncoast CAI Facebook and Twitter social media pages: @SuncoastCAI
Are you working towards earningyour PCAM? The PCAM (Professional
Community Association Manager) is
the highest professional recognition
available internationally to managers who specialize in community
association management. The PCAM designation is gained through
extensive education, and an understanding of all aspects of community
association management.
2020 FLORIDA PMDP COURSE SCHEDULEJune 8 – 10 M-100 Ft. LauderdaleJune 8 – 9 Case Study Ft. Lauderdale June 8 – 9 M-204 Ft. LauderdaleJune 8 – 9 M-205 Ft. LauderdaleJune 8 – 9 M-206 Ft. LauderdaleJune 9 M-203 Ft. LauderdaleJune 9 M–390 Ft. LauderdaleJune 25 – 27 M-100 SarasotaJune 8 M-202 Ft. LauderdaleJune 9 M-201 Ft. LauderdaleJuly 9 – 10 M-204 SarasotaJuly 24 M-203 St. PetersburgAugust 6 – 7 M-360 Fort MyersAugust 13 – 14 M-320 St. PetersburgAugust 20 – 21 M-205 St. PetersburgOctober 16 M-201 Sandestin
Registration for all PMDP courses in the State of Florida can be completedat caionline.org
Suncoast Review is published quarterlyby Suncoast Community AssociationsInstitute (aka Suncoast CAI) inSt. Petersburg, Florida. All articles andpaid advertising represent the opinions ofauthors and advertisers and not necessarilythe opinion of either Suncoast Review,Suncoast CAI or CAI. The informationcontained herein should not be construedas a recommendation for any courseof action regarding financial, legal,accounting or other professional servicesby Community Associations Institute,Suncoast CAI. Permission to reprint ishereby granted provided: 1) Notice isgiven to the Publisher at 727.345.0165. 2) Proper credit is given as follows:Reprinted from Suncoast Review,Copyright Suncoast Associations InstitutePublishing. All Rights Reserved.ADVERTISING SALES:Laura Hagan - 727.345.0165
About CommunityAssociations Institute.Community Associations Institute(CAI) is a national nonprofit501(c)(6) organization founded in1973 to foster competent, responsivecommunity associations throughresearch, training and education. CAIis an international membershiporganization dedicated to buildingbetter communities. With more than34,000 members, CAI works in part-nership with 60 chapters. We work toidentify and meet the evolving needsof the professionals and volunteerswho serve associations, by being atrusted forum for the collaborativeexchange of knowledge and informa-tion, and by helping our memberslearn, achieve and excel.
Our mission is to inspire profes-sionalism, effective leadership andresponsible citizenship—idealsreflected in associations that arepreferred places to call home.
Condo & HOA Trade Showby Laura Hagan, CED – Photographs by Laura Quinto
affinityCPA, P.A.Al Leach Painting & RestorationAlliance Association BankAltieri TranscoAngius & Terry, LLPArrington Grounds MaintenanceAssociation ReservesBashor & Legendre, LLP, CPAsBay Area DKIBB&T Association ServicesBeckerBiller Reinhart Engineering GroupBlue WorksBouchard InsuranceBurg SimpsonCadence BankCBIZ InsuranceCentennial BankCerta Pro PaintersCianfrone, Nikoloff, Grant & Greenberg,P.A.ClickPayCoastal Service and SupplyCommercial Energy SpecialistsComplete Property ServicesConcrete Painting & RestorationCorless Barfield CSC ServiceWorksCustom ReservesDelta Engineering & Inspection
Dixie Construction ServicesDwight Darby & Co., CPAsElevated Engineering ServicesEmpireWorksEnvera SystemsFahrner Asphalt Sealers, LLCFieldstone Landscape ServicesFirst Citizens BankFlorida PaintsForsiteGreat Florida InsuranceGulf Coast Lakes and WetlandsHarrison Contracting CompanyHaskell Termite & Pest ControlHeritage InsuranceHoliday Isles Property ManagementInsurance Office of AmericaIsland Painting Karins Engineering GroupKevin Davis InsuranceKnox Levine, P.A.Lowes Commercial PaintingManagement and AssociatesMcGriff Insurance ServicesMitchell Insurance ServicesMunyan PaintingNaturZone Pest ControlO'Neil's Tree ServiceP&R Pro CoatingsParking Lot Services
Pilot BankPopular Association BankingRabin, Parker, P.A.RealManageRedtree Landscape SystemsReserve Advisors, LLCResource Property ManagementReynolds Painting Group FLRight Way ElevatorRose PavingRussell Landscape Florida, LLCSafer Home ServicesScarr Insurance AcentriaSedgwick Claims ManagementServproSherwin Williams CompanySlider Engineering GroupSolitude Lake ManagementSpecialized Pipe TechnologiesSun Paints & Coatings/DycoSuncoast Aluminum FurnitureSymbiont Service Corp.Tannenbaum ScroThink Utility ServicesTom White Painting & RestorationUnited Fire Protection USI Insurance ServicesValley BankWetherington Hamilton, P.A.
The Condo & HOA Trade Show was held on Thursday, February 27, 2020 at theSt. Petersburg Coliseum. Thank you to all of the Business Partners who participated.
Q: If someone in our community has been diagnosed withthe virus, can we send out his or her name so that peopleknow to be careful?
A: We are in uncharted waters and there is no one size fits allanswer. For example, in a high-rise condominium building,there is adequate reason to disclose. On the other hand, the answermay be different in a single-family subdivision, depending on theconfigurations of common areas.Although the standing opinionin the legal community appears to be that HIPAA will not usuallyapply, as a general matter I do not recommend using names orother personal identifying information, not to say that there may
not be exceptions to that rule. The housing statutes generally shieldowner medical records from the purview of official records that canbe inspected, evincing an intent to keep these records confidential.
Also, you do not want to dissuade owners from reporting forfear of embarrassment or shunning. I have seen where ownershave requested that their names be given out, and it is probablyacceptable in those cases, though I recommend a written disclosureagreement with the affected owner.As a practical matter, theFlorida Department of Health advises me that all COVID-19diagnoses are reported to the agency and the agency is obligatedto conduct a “contact investigation” to determine who theinfected person has interacted with and to follow up with suchpersons.These are unprecedented times and the stakes are big.Do not rely on newsletters, blogs or other “free” legal advice(including this article). If there is a reported case in your commu-nity, bring your association’s attorney into the picture. Under therule of law known as the “Business Judgment Rule,” directors canbe insulated against liability claims if they rely on the advice oflegal counsel retained by the board in making decisions.
Q: Are we legally obligated to close our associationswimming pool?
A: As of the date of this article, no. However, these rules have beenchanging by the day, and sometimes by the hour. Again, yourcounsel should be up to speed on the current state of the law. TheGovernor’s Emergency Orders, in general, “have the force of law.”It is also important that you not only consider Orders from theGovernor, but also Emergency Orders from your county of resi-
dence and the municipality of the property in which the commu-nity is located. For example, Pinellas County has ordered thatswimming pools be closed. There is a question whether theGovernor’s Executive Order 20-91 supersedes that Ordinance,which it appears to state. Here again, the rules have changedby the day. Just because you are not legally obligated to take anaction does not mean it is not a good idea to do so. Not tosound like a broken record, but talk with your attorney. I alsorecommend involving your insurance advisor in making riskmanagement decisions and understanding the type of coveragesyou may have (or not have) under various scenarios.
Q: Are our on-site manager and maintenance employeesconsidered “essential” workers?
A: In general, yes. Governor Ron DeSantis issued EmergencyOrder 20-90 on April 1, 2020. Orders of this nature have beenalternatively referred to as Lockdown Orders, “Stay at HomeOrders” and “Shelter in Place Orders.” Most states have enactedsuch orders.Order 20-90 defines “essential services” to include“property management, maintenance, and related services.”However, in addition to management of your community’sproperty, the association also needs to consider its role as anemployer. I recommend that counsel conversant in labor andemployment law be consulted when addressing your policiesregarding your employees. Again, your insurance advisor shouldbe part of this team and to the extent applicable, your manage-ment company and employee benefits company.
by Steven H. Mezer, AttorneyBoard Certified, Real Estate andCondominium/Panned Development LawFellow, College of Community Association LawyersFellow, American College of Real Estate Lawyers
FEATUREcolumnCOVID-19Legal Questionsand Answers
Over the past several days, I have spoken with many clients withquestions on how their Condominium, Homeowners, orCooperative Association may or must respond to COVID-19and the myriad of Federal, State, and local orders. On thefollowing page I will briefly address some of the mostcommon questions.
HOW TO PLAY!Recruit ONE New Manager MemberAND Recruit ONE New Business Partner MemberAND Recruit ONE NewCommunity Association(must be a 3-Member Board).
Recruit ALL of the above and you will receivethe following:
Business Partner Recruiters will receive:One Year Membership Renewal.
Management Firm Recruiters will receive:One Year Membership Renewal.
Individual Manager and Homeowner Recruiters will receive:Two Year Membership Renewal.
JOIN NOW. HERE’S HOW:Visit the CAI website: www.SuncoastCAI.com andclick on “JOIN” at the top of your screen.Choose the application for the 3 membership types.Make sure to list yourself as the RECRUITER.
SUBMIT TO:Community Association Institute6528-A Central AvenueSt. Petersburg, Florida 33707Call: 727.345.0165FAX: 727.345.0170
2018 Decem
a
I
727:
727-345-0165 727:
December 2019 - December 2020
Kahlana Baum You Are The Hamster
Nichole Burkett Manager
Carole Cappo East Lake Woodlands Condo VII
Michael Coleman ATI Restoration
Renee Davis Beach Community Bank
Kevin Ellis KW Property Management & Consulting
John Faulkner Steadfast Contractors Alliance, LLC
Ryan Hipple Paradise General Contracting
Veronica Johnston Johnston Construction Group, Inc.
Kurt Koloslar KAM of Florida, Inc.
John Leslie Lightning Restoration
Krista Richey Manager
Jenny Sanchez Blue Stream
DJ Schladweiler Manager
Allison Stack Manager
Thomas Vanzant Holiday Shores Park
Rachel Welborn Manager
Welcome New Members: March - April 2020
In a recent Reuters column, BarbaraGoldberg wrote, “Americans areemploying humor as a balm tosoothe nerves during the coronaviruspandemic, flocking to new Instagramstars like Quentin Quarantino andsharing Facebook memes about tak-ing off bras and pants and putting onweight in self-quarantine.”
At an otherwise grim news con-ference to update on the state’sCOVID-19 death toll and infectionnumbers, Kentucky officials showedphotographs of sidewalks chalkedwith light-hearted sayings. PublicHealth Commissioner Dr. StevenStack told reporters, “Humor is heal-ing.”
Comedy can serve as mentalarmor to ensure safe passage throughtragic times, says psychologist SeanTruman of St. Paul, Minnesota.
“It’s a really powerful way tomanage the unmanageable. Just tomake fun of it and to gain control bylaughing at it. That’s a really power-ful psychological move we can make,”Truman said.
With New York at the epicenterof the U.S. crisis, Governor AndrewCuomo enlisted comic actor DannyDeVito to drive home the very seri-ous message about self-quarantining.
“When you choose to start mak-ing jokes, it’s how you deal with it;you’re able to dismiss the sad feelingsyou have about it and it makes it alittle easier,” said Houston comedianDusti Rhodes. “You’re not dismissingthe terribleness of that news. But youhave to laugh.”
And laughing has both short-term and long-term benefits for ourmental and physical health, accordingto the Mayo Clinic.
Short-term effects can includethe stimulation of organs, like yourlungs, heart and core muscles.Laughter can also trigger an endor-phin release, which can lead to reliefin our stress responses, muscle relax-ation and lowered tension.
Studies have shown daily laugh-ter can lead to an improved immunesystem and overall pain relief. Giggles— big and small — can help alleviatevarying levels of depression, accord-ing to the clinic.
Rebecca Fiszer considers herself apretty well-adjusted loner. She has an11-year-old miniature Schnauzernamed Harley and enjoys quiet timeafter a day’s work at a Houston lawfirm. But since Fiszer began workingfrom home last month, she realizedshe misses the sound of one of herco-worker’s buoyant laughter. Everytime he laughed in his office, Fiszerwould overhear it and begin laughingherself. She misses it so much thatshe asked him to record it and send itto her, so she could listen fromhome.
“This is a different level of beingalone,” Fiszer said. “When you go toa store, you’re still forced into socialinteraction. But in this situation, allthat is being cut out. I’m struggling,too. I need to see somebody.”
Laughter exercises help oxy-genate the body and brain due todeep breathing practices and spreadcontagious laughter and childlikeplayfulness, according toLaughterYoga.org. It also lowers thepresence of cortisol, a hormone thatcauses stress in our bodies.
Fiszer said she felt lighter at theend of Laughter Yoga class, a feelingshe had forgotten in the past fewweeks.
“Watching or hearing anythingfunny just does make you feel better.It takes your mind off things,” shesaid. “I do think it’s contagious.”
“We laugh to take back controland to connect – two things we havelost in our fight against the coron-avirus,” wrote Tom McTague for TheAtlantic.
In a provocative essay for VanityFair, the late Christopher Hitchensexpanded on the link between powerand laughter by arguing that humorwas “part of the armor-plate” ofhumanity, protecting us from life’sgrim reality. We joke because if wedidn’t, we’d cry.
So, while we may be scared andanxious during these uncertain times,let’s not forget to carry on laughing.
HUMOR IS MENTAL ARMOR
Reach new clients by advertising yourbusiness in the Suncoast Reviewnewsletter, a quarterly publication.
Now, more than ever, we need each other.Let’s all work together to support
local business.To be in our Fall 2020 issue,
call Laura Hagan
727.345.0165
Sources: Barbara Goldberg, Reuters,March 24, 2020.Julie Garcia, Houston Chronicle,April 8, 2020.Tom McTague, The Atlantic, April 3, 2020.
Each Of Us Will Make A Difference.Small businesses are feeling ever-growing impacts of the coronavirus pandemic with each passing day.
Now, more than ever before, our local independent small businesses need community support.They’re depending on each of us to help them stay in business.
Take a look at the advertisers in this issue of Suncoast Review. Your patronage makes a difference.
Community Associations InstituteSuncoast Chapter6528 - A Central Avenue St. Petersburg, Florida 33707
2020 DIAMOND SPONSORSBASHOR & LEGENDRE, LLP, CPA’SBB&T ASSOCIATION SERVICES
CENTENNIAL BANK
CORLESS BARFIELD TRIAL GROUP, LLCFIELDSTONE LANDSCAPE SERVICES, LLCNATURZONE PEST CONTROL
RIGHT WAY ELEVATOR MAINTENANCE
SCARR INSURANCE GROUP - ACENTRIA
THE SHERWIN WILLIAMS COMPANY
USI INSURANCE SERVICES
2020 PLATINUM CHAPTER SPONSORSACPLM, INC.aFFINITYCPA, P.A.ALLIANCE ASSOCIATION BANK
ALTIERI TRANSCO
ANGIUS & TERRY, LLPBAY AREA DKIBOUCHARD INSURANCE
CADENCE BANK
CIANFRONE, NIKOLOFF, GRANT & GREENBERG, P.A.COMPLETE PROPERTY SERVICES, LLCCONDOMINIUM ASSOCIATES