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We provide quality student services, which meet the

educational, personal, career, or social needs of our students.

Hours of Service: Monday – Thursday: 8:00 a.m. -7:00 p.m.

Friday8:00 a.m. until 4:00 p.m.

We provide quality student services, which meet the

educational, personal, career, or social needs of our students.

Hours of Service: Monday – Thursday: 8:00 a.m. -7:00 p.m.

Friday8:00 a.m. until 4:00 p.m.Title Naples Contact Information

Director of Student Accounts Veda Christiano [email protected]

Student Accounts Coordinator Majlinda Beqiraj [email protected]

Business Office Cashier Claudia Ramos [email protected]

Virtual Bookstore Liaison/Bookstore Manager

Nadia Roman [email protected]

Business Office/Bookstore Assistant

Mateo Pascual-Francisco

[email protected]

It is the mission of the Business Office and Bookstore to exceed our customers’ expectations by providing exceptional customer service.

The Business Office and Bookstore is committed to assisting our students in achieving their academic goals by providing financial services as follows:

Maintaining accurate financial records Explanation of charges and credits on your student account statements Billing Make payment arrangements Receive payments Financial counseling 1098t tax information processing Important Business Office and Bookstore links: Tuition Discount Affidavit (for students who are Corporate Partner employees only) Corporate Partner List Promissory Note (for cash paying Distant Learners only) Student Funds disbursement calendar For Your Financial Information document Business Office contact information Schedule a One on One Appointment Book List

Federal Higher Education Act, Title IV Federal Pell Grants Federal Supplemental

Educational Opportunity Grant (FSEOG)

Federal Work-Study Program Federal Direct Loan Program Federal Plus Loan Program

Florida Resident State Grants (FT, FA & WI terms only) Florida Resident Access

Grant (FRAG) Florida Student Assistance

Grant (FSAG) See student handbook for

detailed information https://

webadvisor.hodges.edu/aa_pdfs/Student_Handbook_current.pdf

To receive financial assistance Initial interview

Provide documentation to determine eligibility Assist throughout verification process

Complete applications properly Provide FA with accurate information

Verification policy 30% of all FAFSA’s are verified

Student notified by phone, letter, or email Funds not disbursed until required documentation received Non-compliance results in being ineligible for FA FA not responsible for reductions in funding

Federal Direct Loan Program Available to eligible students Loan amount based on student grade level Must be enrolled in at least 6 credit hours

Subsidized loan (based on estimated family contribution) Federal government pays interest while student is in school

Unsubsidized loan Interest accrues from the date of origination, students responsibility

Plus loan program Parent borrowers for dependent students

Classification Credit Hours regarding FA 12 or more credit hours is considered Full Time 9–11 credit hours is considered ¾ Time 6-8 credit hours is considered Half Time 5 credit hours or less is considered Less than Half Time

The Financial Aid and Business Offices are staffed with friendly and customer service oriented people that are here to assist you. Be sure to look at the important Financial Aid and Business Office Links.

Step 1 Log into MyHugo using

your username and password.

Step 2 In the WebAdvisor box

click on Student Account Information. On the next screen click on Student Account Information

Step 3 Click on the information

that you would like to that you would like to know.

For transaction details contact the Business Office Available to eligible students

Total Charges: Cost of tuition, eCampus purchases, book vouchers, and any other class related fees.

For transaction details contact the Business Office.

Hodges University2655 Northbrooke DriveNaples, FL 34119Contact: Majlinda Beqiraj

123456 123-45-6789

First Name Last-Name

1234 Street Name

Naples, FL 34119

5182.18

4793.00

A student is considered to have entered a class if he/she attends a classroom session or participates in an online assignment.

Drop/Add Period The first week of each term is the drop/add period. When a student wants to add or drop a class, the

desired change must be communicated to the Registrar’s Office by the end of the first week of the term. At the end of the first week of the term, the student status will be permanent for the whole term, both in terms of charges for classes and in amount of financial aid eligibility. There are no refunds of charges for individual classes dropped after the first week

Four-in-a-row If a student is absent from the first three sessions of any class, he/she will automatically be dropped from

that class. When a student is absent from all classes for four sessions in a row, he/she will be automatically withdrawn from school.

Withdrawal Prior to withdrawing from school, the student MUST meet with the Business Office and Financial Aid Office

to discuss the financial impact of withdrawing. The student must report to the Registrar’s Office to withdraw from the University. The date the student notifies the University Registrar of withdrawal is considered the date of withdrawal. Tuition and fees will be charged on a pro rata basis (rounded up to the nearest 10%) through 50% of the trimester, plus an administrative fee of no greater than $100. After 50% of the trimester, 100% of tuition and fees will be charged.

Financial Impact of Withdrawal When a student withdraws from school, he/she could become ineligible for federal or state funding. Hodges

University participates in the Florida Resident Access Grant (FRAG), Federal Supplemental Educational Opportunity Grant (SEOG), Florida Student Assistance Grant (FSAG), and Pell Grant. A withdrawal from school may affect the student’s eligibility for any, or all, of these assistance programs.

Student Responsibility, Refund Appeals Process It is the responsibility of the student to notify the Registrar's Office in writing if the student wishes to cancel or withdraw.

Examples of the application of the following refund policy are available upon request in the Business Office. If the student wishes to appeal the calculation of a refund, the appeal is to be filed in writing to the Business Office for its review. If the appeal is not resolved at this level, the student may appeal in writing to the Vice President of Student Financial Services. If the appeal remains unresolved, the final appeal is to the Executive Vice President of Administration whose decision is final.

Cancellation Policy Within 3 days of the date the student executes an enrollment agreement, he/she may cancel this contract and receive a full

refund of any tuition or fees paid, less the application fee, which is non-refundable. Failure to Enter

If the student does not enter classes, the full amount of any prepaid tuition is refundable. (Application fees are non-refundable). A student is considered to have entered a class if he/she attends a classroom session or participates in an online assignment.

Drop/Add The first week of each term is the drop/add period. If the student wants to add or drop a class, the desired change must be

communicated to the Registrar’s Office by the end of the first week of the term. At the end of the first week of the term, the student status will be permanent for the whole term, both in terms of charges for classes and in amount of financial aid eligibility. There are no refunds of charges for individual classes dropped after the first week.

Withdrawal The student must report to the Registrar’s Office to withdraw from the University. The date the student notifies the Registrar's

Office of withdrawal is considered the date of withdrawal. Tuition and fees will be charged on a pro-rata basis (rounded up to the nearest 10%) through 50% of the trimester, plus an administrative fee of $100. After 50% of the trimester, 100% of tuition and fees will be charged. A student may withdraw before the eleventh week of the semester.

Processing of Refunds Students who have received Title IV Federal Student Financial Assistance will also be subject to the Federal Return of Funds

Policy. Students who withdraw during a term may owe the University after funds have been returned to Federal programs, and may in some cases owe refunds directly to the Federal programs.

Refunds of tuition and/or other refundable charges due students will be made within forty-five (45) calendar days of the student’s official date of withdrawal. Refunds for the student who fails to notify the University of Withdrawal will be processed within the earlier of forty-five (45) calendar days from the day the University determines that the student has withdrawn, or forty-five (45) calendar days from the end of the trimester.

Refunds to students receiving Title IV Student Financial Assistance will be made in accordance with applicable regulations and will be allocated in the following order:

To eliminate outstanding balances on unsubsidized Federal Direct loans received by the student. To eliminate outstanding balances on subsidized Federal Direct loans received by the student To eliminate outstanding balances on Federal Direct PLUS loans received on behalf of the

student for the period. To eliminate any amount of Federal Pell Grants awarded to the student for the period. To eliminate any amount of Federal Supplemental Educational Opportunity Grant awarded to the

student for the period. To eliminate any amount of other assistance awarded to the student under programs authorized

by Title IV of the Higher Education Act for the period. To repay other Federal, State or private institutional student financial assistance received by the

student. To the student.

For any additional information, please contact: Veda Christiano Director of Student Accounts [email protected]

Weeks  

Remaining in Term   % to Return

14   90%

13   80%

12   80%

11   70%

10   60%

9   60%

8   50%

7   40%

6 & Less 0%

Description Debit Credit Balance

Tuition 12 Credits $ 5,640.00   $ 5, 640.00

Student Service Fee $ 250.00   $ 5, 890.00

Books $ 540.96   $ 6, 430.96

Pell Grant   $ (2,775.00) $ 3, 655.96

FRAG   $ (1,074.00) $ 2, 580.96

Sub Loan   $ (2,650.00) $ (68.04)

Student Refund $ 68.04 $ 0.00

Withdrawal Process   $ ( 1, 565.00) $ ( 1, 565.00)

Refund to Lender $ 1,890.68   $ 325.68

Refund to Pell $ 1, 803.00   $ 2, 127.68

Balance Due $ 2, 127.68

Please confirm your mailing address with Hodges University and the U. S. Postal Service-and keep an eye out for your green envelope in the mail.

Get updated now at: MyHUgo.hodges.edu Registrar’s Office U.S. Postal Service

EasyRefundCard.comBanking services provided by The Bancorp Bank, Member FDIC.Easy Refund

CardDebit MasterCard® is issued by The Bancorp Bank pursuant to license from MasterCard International Incorporated.

The card is administered by Higher One, Inc.©2010 Higher One, Inc. Higher One and the Higher One logo are registered trademarks of Higher One, Inc. MasterCard and the MasterCard brand

mark are registered trademarks of MasterCard International Incorporated

Note:HigherOne ATM’s are located on the Naples and Fort Myers Campus

Registration for the next term thru MyHugo Credit hours allowed

Quick Access Registration Registration Steps for registration (check these steps every term) Step 2: Make financial arrangements Click on My Documents Locate the term date you are registering for Verify how many credit hours FA will cover

Book amount thru eCampus Repeat above steps to get to My Documents Locate the term date for book voucher Verify the amount you will have available for a book voucher Book amount you are eligible for will be posted in eCampus

Federal Direct Loan Program Repayment generally begins 6 months

after student graduates Withdraws Enrolled in less than 6 credit hours

Ineligible for financial assistance established by Title IV guidelines

Student owes a refund on a grant Default on prior student loan(s) Borrowed maximum amount of funds

GO TO CLASSCOMMUNICATION IS KEYBE ON TIME FOR CLASSDON’T BE AFRAID TO ASK FOR HELPCOLLEGE IS NOT A CONTESTDON’T BE INTIMIDATED BY FACULTY ECT. SUPPORT SYSTEMS ARE ESSENTIAL FOR YOUR SURVIVALEXPECT TO FEEL LONELY, FRIGHTEN AND ISOLATEDREAD EVERYTHINGJOIN IN ACTIVITIESMAINTAIN A POSITIVE ATTITUDE