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Strate gy A View From The Top Prentice Hall 3-1 Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External Strategic Environment Cornelis A. de Kluyver and John A. Pearce II Third Edition
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Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

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Page 1: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

StrategyA View From

The Top

Prentice Hall

3-1Copyright © 2009 Pearson Education, Inc.Publishing as Prentice Hall

Chapter Three

Analyzing the External Strategic Environment

Cornelis A. de Kluyver

and

John A. Pearce II

Third Edition

Page 2: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

All Business Environments are Subject to Change.

Successful Companies…

Keep their strategy aligned with changes in their environments and

Actively anticipate change - in customer demographics, future technologies, potential for new products/services, etc. - and seek to reinvent their industries.

But… Many executives are unable to see the relevant

changes in their strategic environment or appreciate their impact on the future of their business…

Page 3: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Understanding Globalization is Key to Strategic Thinking…

As the economies and demographics of the industrialized nations further mature, growth opportunities in traditional markets will diminish

Global Competitionhas synchronized economic cycles has increased business risk in all marketshas redefined relations between the private

and public sectorhas created new strategic challenges

Page 4: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

But Globalization is Still Widely Misunderstood…

As a phenomenon/processThere are many “myths” about globalization

What it means for business

The nature of the challenges

Page 5: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Three Myths About Globalization and a Conclusion…

Myths: The World has become truly global Globalization’s principal dimensions

are economic, political and technological

Globalization is a zero-sum game

Conclusion:Intelligent Globalization requires a

different approach…

Page 6: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Myth 1 The World Has Become

Truly Global

Page 7: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Myth 1 – Has the World Become

Truly Global? Consider Trade and Investment Flows…

U.S.or NAFTA

EuropeanUnion

Japan or Asia

Growing but small as a percentage of the total

Rest of the World:

Negligible

Page 8: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Myth 2 - Globalization’s Principal Dimensions Are Economic, Political, and Technological

While Many Globalization Issues Have Their Roots In Economics, Politics or

Technology….

Examples: FDI, Regionalization

Page 9: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

…Other Dimensions are Becoming Increasingly Important

Trade, FDI, international calls & internet traffic serve as useful measures of global interdependence but…

Not all relevant dimensions can be quantified by this approachSpread of culture & ideasForces beyond the ability of the individual

nationsGlobal warmingSpread of infectious diseasesRise of transnational crime

Page 10: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

In Fact, Globalization Has Acquired A New Dimension

(Human Expectations)

Economic

Political

Technological

Psychological

Page 11: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Myth 3 - Globalization is a

Zero-Sum Game

Benefits of international trade?theories show why countries should trade

for products/ services even when they can produce them domestically

Patterns of international trade?theories show why countries specialize the

way they doRole of the government?

theories help articulate the role of government policy

Page 12: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

The Evolution of Trade Theory

Early thinking: MercantilismAdam Smith: The theory of absolute

advantage, 1776Ricardo: The theory of comparative

advantage, 1817Heckscher-Olin theory: 20th centuryProduct Life cycle effects“New” trade theoryPorter’s diamond: national competitive

advantage

Page 13: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Early Thinking: Mercantilism

Basic theme: encourage exports, discourage imports (accumulate gold/silver)

Fundamental weakness: Trade is seen as a zero-sum game (Later theories showed trade is a positive-sum game)

Although discredited as a theory, mercantilist thinking is still very much alive:political power=economic

power=balance of trade surplus…

Page 14: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Adam Smith: Absolute Advantage

Attacks zero-sum game assumption

“Countries should specialize in the production of goods for which they have an absolute advantage and trade for others with other countries”

Page 15: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Ricardo: Comparative Advantage

Theory goes beyond Adam Smith: Question: What happens when one country has an absolute advantage in all goods?

A: Still makes sense to trade - Produce only those goods which can be made most efficiently, trade for the others….. The principle of comparative advantage

Page 16: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Smith & Ricardo - Principal Conclusions

Potential world production is greater with unrestricted than with restricted trade

Holds even when we relax key assumptions:

diminishing returns to specializationchanges in the stock of resources or

in the efficiency with resources are being used

Page 17: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Vernon: Product Life Cycle Theory

As products (markets) mature, both the location of sales and of (optimal) production change, thereby affecting the pattern of exports and imports

For many, especially technology products, the pattern is US, other advanced countries and developing nations

Page 18: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

“New” Trade Theory

Origin: Questioning of the assumption of diminishing returns to specialization.

Instead: Has globalization fostered increasing returns to specialization? (economies of scale/scope)

Is the principle of comparative advantage therefore undermined by first-mover advantage?

Question: Does this encourage government intervention/strategic trade policy?

Page 19: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Porter’s Diamond – National Competitive Advantage

Outgrowth of “new” trade theoryFocus on four national attributes:

factor endowmentsdemand conditionsrelated and supporting industriesfirm strategy, structure, rivalry

Note: Governments can influence all four

Page 20: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Determinants of National Competitive Advantage:

Porter’s Diamond

Firm strategy, structure, and rivalry

Demand conditions

Factor endowments

Related and supporting industries

Chance

Government

Page 21: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Implications for Business

Location of production is a key variableBeing a first mover, while risky, can

have substantial payoffsGovernment policy can have an

important influence on competitivenessTariffs Subsidies Import quotas (and “voluntary” export restraints)Local content requirementsAdministrative trade policies (bureaucratic

hurdles)

Page 22: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Key External Strategic Change Drivers for the 21st

Century:

Global Tectonics

Source: Fariborz Ghadar and Erik Peterson, GLOBAL TECTONICS: What Every Business Needs to Know, The Penn State Center for Global Business Studies, 2005

Page 23: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Global Tectonics

• The process by which developing trends in technology, nature, and society slowly revolutionize our environment, much like how the Earth’s tectonic plates shift the ground beneath our feet.

Page 24: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Global Tectonics

• Environmental tectonics arise from the interactions between people and their environment such as the growth in the world’s population or the phenomenon of urbanization, and impact resource management, health, and the quality of life around the world.

• Technological tectonics – advances in biotechnology, nanotechnology, information systems – power economic growth and development, global integration, and the speed by which the global economy is becoming a “knowledge” economy.

• Societal tectonics represent shifts in international governance and political and cultural values such as the current wave of democratization, deregulation and governance reform.

Page 25: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

1. Population – The world population is rising – fast – from 6.4

billion today to 9 billion by 2050– The rate of global population growth is

decreasing, especially in developed countries, making a “global population explosion” unlikely

– Growth is highest in those areas of the world least capable of supporting such growth

– Asymmetric global growth will change the global political equation and could create friction

– New migration and immigration patterns will emerge

– Aging populations in Europe, the U.S. and Japan will present key challenges for the public, as well as the private sector

Page 26: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

2. Urbanization – Whereas today less than half of the

world’s population lives in cities, by 2030 this number is expected to increase to nearly 60 percent.

– Local and federal governments will be hard pressed to provide the necessary infrastructure and social services

– Rising potential for social, health-related, economic and security volatility

– Mega cities – with 10 million or more inhabitants – will become commonplace; rural development may languish

Page 27: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

3. Spread of infectious disease – As levels of migration and cross-border

flow of labor and goods increase, the likelihood of epidemics and the spread of infectious disease becomes greater.

– The threat of biological terrorism is becoming more real with every passing day.

– Many of the solutions to these problems will have to be provided by the private sector – from providing a healthcare infrastructure to developing new generations of drugs to developing disaster response systems.

Page 28: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

4. Resource management – Access to plentiful fresh water is a key concern

in many areas and is a major determinant of local growth and investment.

– Prudent forecasts suggest that future conflict over water resources is increasingly likely.

– The availability of food is impacted by and affects population growth, technology, and governance. Increasing crop yields, enhancing foods with vitamins, and improving distribution systems will be critical.

– Energy availability is an ongoing concern in many industries and has spawned innovation and investment in a whole new range of renewable sources of energy.

Page 29: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

5. Environmental degradation – Possible effects of global warming

include the inundation of low-lying countries due to rising sea levels, increased frequency of severe storms and the retreat of glaciers and icecaps.

• Less abrupt changes could also occur as average temperatures increased. In temperate areas with four seasons, the growing season would be longer with more precipitation.

• Less temperate parts of the world would likely see an increase in temperature and a sharp decrease in precipitation, causing long droughts and potentially creating deserts.

Page 30: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

6. Economic integration – Higher levels of cross-border economic

activity have increased interdependence among the world’s economies and created a fully integrated economic system on a global scale.

• Example: Airbus. The aircraft’s wings are manufactured in Britain; its fuselage and tail in Germany. A Spanish company produces the doors, while cockpit construction and final assembly take place in France. In all, more than 2,000 companies, located in more than thirty different countries, supply components, spare parts or provide services.

Page 31: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

7. Knowledge dissemination – The emergence of a global economy

based on knowledge and ideas has changed the very nature of strategic opportunity and risk.

– So-called smart products—interactive products that become smarter the more they are used and which can be customized—are a primary focus of modern product development.

• A tire that notifies the driver of its air pressure and a garment that heats or cools in response to temperature changes are early versions of knowledge-based, or smart, products already on the market.

Page 32: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

8. Information technology – Three decades ago, the Internet was

still a dream. Today, • customers routinely tap into

Federal Express' package-tracking database to check on the status of their shipment,

• “googling” has become an accepted verb in the English language, and

• remote monitoring is becoming a reality in healthcare delivery.

Page 33: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

9. Biotechnology– The biotechnology revolution is likely to have the

greatest potential in three areas: medicine, agriculture, and the environment.

• One day, farmers will be able to grow plants that make plastic – enough to lessen our dependence on oil;

• Whole families of new drugs will allow the eradication of many types of disease, and

• Major advancements in pollution cleanup will become possible.

– Long term, advances in the biosciences will also likely shake up the world of electronics and make silicon obsolete.

• Motorola is taking the first step toward a DNA-based computer.

Page 34: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

10. Nanotechnology – The ability to create new materials one

atom at a time is fundamentally reshaping our vision of the future with stronger and lighter materials that will reduce the cost of transportation and reduce pollution,

– One day, “nanomedicines” will be able to monitor, repair, and control human biological systems.

Page 35: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

11. Conflict – The fall of the Berlin wall in 1989

changed the nature of international conflict from being primarily a bilateral clash between superpowers to multiple civil and intra-country conflicts, most of them clustered in the developing world.

– Terrorism has become a major threat – for business as well as civil society – and continues to threaten the stability of the international political and economic order.

Page 36: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

12. Governance – Societies and corporations are

connected by two inter-related sets of laws.

• The rule of law as defined by local and national legislatures, multilateral agreements, and an emerging body of international law.

• The market defines the second set of laws. This second set of laws is becoming - within the boundaries of applicable legal structures - the dominant force in the evolution of corporate governance practices around the world.

Page 37: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Analyzing Change: Scenario Planning

Four Steps:

1: Define boundaries of planning effort

2: Identify most important determinants of strategic environment

3: Construct a comprehensive set of future scenarios

4: Generate forecasts to assess the implication of alternative futures for strategic postures & choices

Page 38: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

Global Governance – Toward A New Compact Between

Business and Society

Nine New Rules

Page 39: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

1. Size Means Scrutiny

• The bigger a company is, and the more market dominance it achieves, the more attention and demand it faces for exemplary performance in ethical behavior, good governance, environmental management, employee practices, product development that improves quality of life, support for communities, honest marketing, etc.

Page 40: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

2. Cutting Costs Raises Compliance Risk

• The more companies use traditional means to cut costs—finding low wage producers in less developed countries, squeezing suppliers, downsizing, cutting corners, etc.—the more potential there is for crises related to noncompliant ethical practices.

Page 41: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

3. Strategy Must Involve Society

• For forward-thinking companies, social, and environmental problems represent the growth opportunities of the future. For others, they represent the new risks that must be managed. – GE is looking to solve challenges

related to the scarcity of global natural resources and changing demographics.

– IBM prioritizes producing social innovations alongside business product and process innovations.

Page 42: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

4. Reducing Risks Means Building Trust

• Classic risk management strategies must expand beyond financial and currency analysis to include destabilizing trends and events arising from society. Smart leaders realize that no company can manage these risks if it doesn’t earn the trust of society’s leaders and of its communities.

Page 43: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

5. Satisfying Shareholders Means Satisfying Stakeholders

• In the long-run, the company that pays attention to the business-society relationship ultimately serves its investors’ interests because – its antennae are better tuned to

identifying risk,– it is able to build trust with its

stakeholders, and– it is well-positioned to develop goods and

services that society values.

Page 44: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

6. Global Growth Requires Global Gains

• Increasingly, growth requires a global perspective that recognizes the importance of strong communities which supply infrastructure, maintain stable business climates, attract investment capital, supply healthy educated workers, and support growth that generates consumers with greater purchasing power.

• Long-term growth also requires development. Visionaries realize that the companies that serve not just consumer demand for quality devices, but their demand for quality of life, will seize the greatest market share.

Page 45: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

7. Productivity Requires Sustainability

• Companies have seen that commitment to environmental management and safety in the workplace has been a driver of lower costs and greater productivity.

• Companies that take on the challenge of constraining their behavior through commitments to corporate citizenship find new incentive to innovate to compete.

• The more companies innovate, the more productive and sustainable they become.

Page 46: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

8. Differentiation Relies on Reputation

• In the U.S., an estimated 50 million people, representing over $225 billion a year in purchasing power, comprise the emerging “lifestyles of health and sustainability” consumer base. As the influence of these activist consumers grows, they will demand companies to demonstrate sterling reputations and commitment to society.

Page 47: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

9. Good Governance Needs Good Representation

• The recent wake of the corporate scandals is creating strict controls and governance reforms. But behind these changes is a deeper revolution calling for companies to include stakeholders in formal governance.

Page 48: Strategy A View From The Top Prentice Hall 3-1Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Three Analyzing the External.

StrategyA View From

The Top

Prentice Hall

3-48Copyright © 2009 Pearson Education, Inc.Publishing as Prentice Hall

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United

States of America.