IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM Strategic Facility Planning: Get out of the weeds, and align your workplace with your business’ needs Bob Sawhill, CFM Director of Product Strategy, TRIRIGA CEU/CFM Code: 508SS
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*Strategic Facility Planning, IFMA World Workplace
Bob Sawhill\’s presentation at IFMA\’s World Workplace Conference. Titled: Strategic Facility Planning: "Get out of the weeds, and align your workplace with your business’ needs"
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IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning: Get out of the weeds, and align your
workplace with your business’ needs
Bob Sawhill, CFM
Director of Product Strategy, TRIRIGA
CEU/CFM Code: 508SS
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Presenter: Bob Sawhill, CFM
Director of Product Strategy, TRIRIGA
30 years in Workplace Management:• Strategic Facility Planning, Industrial Engineering, Facility Project Management• Workplace Management Technology Experience:
– Integrated Workplace Solutions Project Manager, Consultant– IT Program Manager – RE & Workplace Services– Software Product Manager, Strategist
Professional Association Involvement:• Certified Facility Manager (CFM)• IFMA - Chapter President, Information Technology Council leadership• Open Standards Consortium for Real Estate (OSCRE) Workgroups• Instructor & Guest Lecturer at Cal State University’s FM Program Course
Past Employers: Hewlett-Packard, Tektronix, Lockheed, Memorex, Beckman Instruments, USAA
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning
• The Situation
• Current Trends
• Organizational Excellence
• Process Integration
• Technology Enablement
Get out of the weeds, and align your workplace with your business’ needs
Strategic Facility Planning (SFP):Get out of the weeds, and align your workplace with your Get out of the weeds, and align your workplace with your business’ needsbusiness’ needs
Learning Objectives:• Understand the value of an aligned Strategic Facility Planning framework to ensure business success.• Discover how performance-based analytics balance and drive goals throughout the planning lifecycle.• Realize how to utilize technologies to align, optimize, and achieve the right solutions.
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
the situation …
Get out of the weeds, and align your workplace with your business’ needs
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Real estate assets are a cornerstone to success
1 Source: CFO Research Services
2 Source: NACORE
20%of an organizations income statement arereal estate and facilities expenses
35%of an organizations balance sheet assets arereal estate and facilities
48%of an organizations greenhouse gasemissions are produced by buildings
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Real estate executives support multiple objectives
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
current trendsin Strategic Facility Planning
out of the weeds
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
What is Strategic Facility Planning
“Strategic facility planning represents long-range plans that include facility-specific goals, focused on providing the right capacity in the right place and at the right time to enable the enterprise to achieve its strategy.”
Gary Broersma, CFMChair, IFMA Board of Directors
• IFMA World Workplace 2007, Opening Address on #1 FM Issue, • Facility Management Journal, Jan/Feb 2008 Chair’s Column: Strategic Planning 2008
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
IFMA Research – Current Trends & Future Outlooks
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
The missing link: strategy misalignment
Maximum Wealth ofShareholders
Maximum Wealth ofShareholders
Corp
orat
e St
rate
gy
Source: CFO Perspective on Real Estate, 2003, USI Corporation
of organizations report workplace assets and operations are misaligned and not integrated with the overall business strategy
>> 60%60%
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
The oversight: low performance visibility
AberdeenGroup Report: “Real Estate and Facility Lifecycle Management,The three keys to success: Visibility, Visibility, Visibility” – June 2007
> 30% enterprise spendfor Real Estate and Facility Lifecycle Management
40%poor to no visibility
on this spend
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Space allocation, current situation Future plans and assignments Leading indicatorsTime-based utilization
Point SolutionsCAFM, RE, CMMS, PM, AEC, …
Integrated Workplace Management Systems (IWMS)
Integrated Infrastructure, Enterprise Knowledge
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning
• The SituationThe Situation
• Current TrendsCurrent Trends
• Organizational
Excellence
• Process Integration
• Technology Enablement
Get out of the weeds, and align your workplace with your business’ needs
Strategic Facility Planning (SFP)
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Organizational Excellence
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Leading workplace management organizations aretransforming capabilities from task master to strategist
CollaborativeStrategist
Ca
pab
ility
Ma
turi
ty >
> catalyst roleoptimal value & performancebusiness investment
Workplace Trusted-advisor
Order-taker
enabler rolevalue focusbusiness expenses
caretaker roletask efficiencyfacility expenses
Workplace Management Evolution >>
Traditional Future
OrganizationalEffectiveness
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Customer Relationship Management
• C-suite Collaboration:– Trusted-advisor to business-unit– Strategic collaborator on strategy at all levels– Liaison that bridges business and workplace operations
• Capabilities and new skill sets– Inter-personal skills and promotional abilities – Business knowledge and financial analysis– Strategic thinker and practical solution designer
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Process Integration
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
SFP Process Cycles – both cyclical and linear
Ongoing Cyclical Processes
• Cyclical business planning • Continuous improvement • Performance Management
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Performance Management delivers continuous improvement through the lifecycle
Align.Establish Objectives
(Workplace Performance)
Align.Establish Objectives
(Workplace Performance)
Records Objectives
Analyze.Evaluate
Outcomes (Workplace Performance)
Analyze.Evaluate
Outcomes (Workplace Performance)
Delivers Reports
and Alerts
Analyzes and Measures Outcomes
Prioritizes Improvements
Act.Improve
Operations (Workplace Performance)
Act.Improve
Operations (Workplace Performance)
Applies Improved Processes
Infuses New Objectives,
Changes Objectives,
Processes, or Seeks New
Data
Processes IWMS Work
ManageOperations
(Workplace Operations)
ManageOperations
(Workplace Operations)
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Project Portfolio Management (PPM) process
• Allocate resources to the right projects• Align portfolio to strategic business goals• Govern with Data-driven decisions• Understand value contribution
ContinuousBusiness
Cycle
OngoingProject
Management
Iterative Project Portfolio
ManagementProcessBusiness
StrategiesProjects
Portfolio Optimization
Portfolio Realignment
Performance Measurement
Decision Gate Evaluation
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Workplace Planning overview
Strategy
Planning
Delivery
Workplace Performance Management
continuous improvement and business planning cycles
past performance | future planspast performance | future plans
Align Optimize Manage
- Access opportunities- Set strategies- Define solution goals
- Analyze scenarios - Design aligned solutions- Evaluate plan
- Implement workplace plans- Manage service delivery- Monitor performance
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Function Specific Processes Space Planning & Analysis: - Forecasting, requirements - Supply vs. Demand - Stacking, Blocking - Move Sequencing, Planning - RE Transaction Management - Bldg System Capacity Analysis
Information contained in this document is proprietary to TRIRIGA INC. (“TRIRIGA”) and may not be used or disclosed without the prior written consent of TRIRIGA®. This document, or any part thereof, may not be reproduced without the prior written consent of TRIRIGA.
Contact Information:
Bob Sawhill, CFMDirector, Product Strategy TRIRIGA