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© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams Improving the Statutory Compliance of Physical Assets Chad Moffiet and Adrian Kuchta Australian Mining Maintenance Conference, Brisbane 2007
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Page 1: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Improving the Statutory Compliance of Physical Assets

Chad Moffiet and Adrian Kuchta

Australian Mining Maintenance Conference, Brisbane 2007

Page 2: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Agenda

• Introduction to CCI Pope Asset Management Services Group• Introduction to Statutory Compliance of Physical Assets

– What is statutory compliance?– Why is it important?– How can compliance be improved?

• Case Study– Site Background– Project Justification– Opportunities– Improvement Methodology– Learnings– Results Achieved

• Questions

Page 3: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Asset Management Services Group

• CCI Pope’s Asset Management Services group offer a range of services to raise the level of asset management capability of our customers

• These services are designed to ensure statutory compliance and deliver improvement in equipment reliability, production performance and business processes

• We are committed to building and maintaining a reputation for delivering proven results and superior returns

Page 4: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

How can it be Improved? What is it Important?

What is Statutory Compliance?

“Compliance is an outcome of an organisation meeting its obligations.”

(AS3806-2006 Compliance Programs )

What is Statutory Compliance?

Page 5: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Statutory Obligations

• Government Acts– Legal framework. Legislation made by Parliament

• Regulations– A regulation is law.

• Industry standards– Standards incorporated into Acts or Regulations legally binding

• Codes of Practice– Not law but should be followed unless there is better way. – Failure to observe an industry code of practice may be used as

evidence in proceedings for an offence under the Act

.

How can it be Improved? What is it Important?What is Statutory Compliance?

Page 6: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Statutory Obligations• Examples of Acts

– Occupational Health and Safety Act 2000 (NSW)– Dangerous Goods Act 1975 (NSW)– Coal Mining Safety and Health Act 1999 (QLD)

• Examples of Regulations– Workers Compensation Regulation 2003 – Coal Mining Health and Safety Regulation, 2001 (QLD)– Workers Compensation (General) Regulation 1995

• Examples of Standards– Pressure Equipment – In service Inspection AS3788 – 2006– Pressure Equipment – Hazard Levels AS4343 - 2005– Cranes, Hoists and Winches AS 1418.1 & 10-18 - 2005

.

How can it be Improved? What is it Important?What is Statutory Compliance?

Page 7: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Why is Statutory Compliance so Important?

• Failing to meet obligations increases the risk of safety and environmental incidents

• Companies and their employees are increasingly at risk of prosecution if an incident occurs

• Principle of proportionality in pursuing prosecution

“The approach taken by WorkCover during workplace interaction will be proportionate to… the level of non-compliance with legislative requirements.”

(WorkCover Prosecution Guidelines)

“On numerous occasions the courts have considered an organisation’s commitment to compliance when determining the appropriate penalty for contraventions of relevant laws.”

(AS3806 – Compliance Programs)

How can it be Improved? What is it Important?What is Statutory Compliance?

Page 8: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Non-compliance Penalties

Maximum penalty NSW OHS Act 2000 number 40:

….. the maximum penalties are as follows:

(a) in the case of a corporation—$1,650,000,

(b) in the case of an individual—$165,000 or imprisonment for 5 years, or both.

How can it be Improved? What is it Important?What is Statutory Compliance?

Page 9: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

How Can Compliance be Improved?• AS3806 - 2006 Compliance Programs

– Commitment– Implementation– Monitoring & Measuring– Continual improvement

• AS/NZS ISO9001:2000 Quality Management Systems– Understanding & meeting requirements– Monitor program performance– Implement mechanisms for continual improvement

• A holistic systematic approach– Strategies– Processes– Systems– People

How can it be Improved? What is it Important?What is Statutory Compliance?

Page 10: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Case Study

• Tomago Aluminium Company – Newcastle, NSW– One of the largest aluminium smelters in Australasia– More than 1000 people– Annual revenue of more than $1.1billion– 3 potlines– 280 pots per potline– 215,000 amps in pots– Capacity of 520,000 tonnes per annum (as at Dec 2006)– Over 2000 items of statutory plant

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 11: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Project Justification

• Newly appointed management had a good understanding of statutory requirements and wanted to ensure that all obligations were being met

• TAC approached CCI Pope to develop plan to improve statutory compliance on the site

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 12: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Compliance Auditing

• CCI Pope performed preliminary review of asset compliance concentrating on pressure vessels and cranes (highest risk categories for the site)

• Review identified deficiencies in site compliance reporting process and identified need for full compliance management systems audit

• CCI Pope then performed a full compliance management program audit in accordance with the guidelines specified in AS3806-2006 Compliance Programs using a Process Management philosophy

– Strategies, Processes, Systems and People

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 13: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Strategic Opportunities

• Improve and document compliance policy• Improve and document compliance procedures

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 14: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Process Opportunities

• Improve & define processes– Single point of management - Inspection of 15 different asset

categories being managed by multiple processes– Consolidate Plant equipment register accuracy– Risk assessment process – Risk based inspection strategies

e.g. Pressure Vessel Inspection Timeframes– Corrective Action management– Monitoring of & budgeting for the cost of Compliance– Contractor Management – Service Agreements, Inspection &

Corrective Action reporting

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 15: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Systems Opportunities

• Multiple, labour intensive management systems– 15 different asset categories being managed using multiple

information systems• SAP• Microsoft Excel files• Microsoft Word files

• Information difficult to find or collate• Report generation labour intensive due to system complexity

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 16: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Resource Opportunities

• No documented roles, responsibilities or accountabilities regarding Statutory obligations

• Enhance management awareness of their statutory obligations• Training & understanding – Top down• Multiple people on site shared responsibility for statutory compliance• Improve compliance management budgeting process

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 17: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Summary of Opportunities

• Opportunities existed to further reduce level of business risk associated with non-compliance

• Opportunities existed to improve level of communication and understanding of risk

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 18: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Improvement Methodology

• Designed upgraded Statutory Compliance management program in line with AS3806-2006 Compliance Programs and ISO 9000 Quality Management Systems using a Process Management philosophy

• Implemented outsourced compliance management by providing site with a full time Compliance Manager

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 19: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Strategic Improvements

• Developed and implemented site compliance policy• Improved, documented and implemented site compliance

procedures– For example

• Pressure Vessel Plantwide Procedure• Forklift Plantwide Procedure• Inspection & Repair Plant Equipment – Planners• Inspection & Repair Plant Equipment – Plant Services• Inspection & Repair Plant Equipment – Contractors

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 20: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Process Improvements

• Developed and implemented standardised compliance process

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 21: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Systems Improvements

• Collated all compliance information into single data source• Verified all site compliance related information

– Registration of equipment– Inspection status– Repair status

• Implemented Risk-Based reporting

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 22: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Resource Improvements

• Updated role descriptions to include statutory responsibilities and accountabilities

• Conduct compliance training for all site personnel with compliance-related responsibilities or accountabilities beginning with senior management

• Implemented single point responsibility via a single site Compliance Manager role

• Site provided dedicated funding for compliance related activities

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 23: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Learnings

• Site systems do not necessarily meet statutory needs and are often difficult to change

• Senior management support and commitment paramount to the success of the overall program

• Statutory compliance management requires dedicated resources outside the influence of production pressures

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 24: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Results Achieved

Result Area Before After

Personnel Responsible Multiple 1

Number of Processes Multiple 1

Number of Systems Multiple 1

Level of Compliance(verified)

Confidential 100%(High to Moderate Risk Assets)

ResultsLearningsImprovementsOpportunitiesJustificationBackground

Page 25: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Customer Feedback

Page 26: Statutory Compliance (Conference, 2007)

© 2007 CCI Pope Asset Management Services Group www.ccipope.com.au/ams

Customer Feedback