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Startup tools Luiz Borba - http://borba.blog.br - @luizborba
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Startup tools

Oct 19, 2014

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Lecture about customer development and lean startup
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Page 1: Startup tools

Startup toolsLuiz Borba - http://borba.blog.br - @luizborba

Page 2: Startup tools

Startup history

1970-1995 1995-2000 2000-2011

Golden Age

dot.com bubble The new bubble

Lean Startups

2011-?

Page 3: Startup tools

Golden Age (1970-1995)‣ Building a business‣ $ Millions to start (proprietary hw/sw)‣ Long product dev cycle (waterfall)‣ Thousands Customers‣ Liquidity=IPO‣ No repeatable methodology

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dot.com bubble (1995-2001)‣ Flipping a business‣ 10's $ millions to start (get big fast)‣ Long product dev cycle‣ Millions of customers‣ no profits IPO‣ Repeatable methodology

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Lean Startups (2001-2010)‣ < $500k to start‣ Short product dev cycle (agile development)‣ 10's millions customers‣ M&A (revenue & network of users)‣ Repeatable methodology

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$41 millions

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The new bubble (2010-????)‣ Flipping a built business?‣ Short product dev cycle (agile development)‣ 10's/100's millions customers‣ M&A & IPO‣ Repeatable methodology

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Building a Business

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Lean Thinking

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Identify value from standpoint of the end customer

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Map the value stream

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Create flow by eliminating waste

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Understand the customer demand

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Pursue perfection

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Customer DevelopmentThe search for the business model

The Search for a Business The Growth of a Business

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‘Startup is an organization formed to search for a repeatable and scalable business model

- Steve Blank

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Customer Discovery

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Customer Discovery‣ Stop selling, start listening‣ Test your hypotheses‣ Continuous Discovery

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Get out of the

building

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Coming soon

Page 26: Startup tools

Type of Market Changes Everything

• Market

• Market Size

• Cost of entry

• Launch type

• Competitive Barriers

• Positioning

• Sales

• Sales Model

• Margins

• Sales cycle

• Chasm width

• Customers

• Needs

• Adoption• Finance

• Ongoing Capital

• Time to profitability

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Customer Validation

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How to Validate?

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Minimum Viable Product (MVP)

The minimum set of features needed to learn

from early adopters

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The Pivot

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Change directions but stay grounded in what

we've learned

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‘A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.

- Eric Ries

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The Lean Startup Principles‣ Entrepeneurs are everywhere‣ Entrepeneurship is management‣ Validated Learning‣ Innovation Accounting‣ Build-Measure-Learn

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Traditional product developmentunit of progress: advance to next stage

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Agile product developmentunit of progress: a line of working code

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Product development at Lean Startupunit of progress: validated learning about customers ($$$)

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The Loop

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Minimize the total time through the loop

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Build faster‣ Unit tests‣ Usability tests‣ Continuous

integration‣ Incremental

deployment‣ Free & open-source‣ Cloud computing

‣ Cluster immune system

‣ Just-in-time scalability

‣ Refactoring‣ Developer sandbox‣ Minimum viable

product

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Measure faster‣ Split tests‣ Continuous

deployment‣ Usability tests‣ Real-time

monitoring & alerting‣ Customer liaison

‣ Funnel Analysis‣ Cohort Analysis‣ Net promoter score‣ Search engine

marketing‣ Predictive

monitoring

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Split tests

if (setup_experiment(...) == CONTROL) { // new way} else { // old way}

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Continuous deployment

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Funnel analysis

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Learn faster‣ Split tests‣ Customer

development‣ Five whys‣ Customer advisory

board‣ Falsifiable

hypotheses

‣ Product owner‣ Accountability‣ Customer archetypes‣ Cross-functional

teams‣ Semi-autonomous

teams‣ Smoke tests

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Reality Checkhttp://slidesha.re/kexf1L

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Q&A

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Thank you