Staff Survey 'Temperature Check'
Jan 01, 2016
Background
• National staff survey run annually• Results made available 6 months after survey
sent out• Current climate requires ongoing monitoring
of staff moral• 4 questions asked 4-6 weekly to gauge staff
feeling-temperature check
Questions
• How strongly would you recommend Hinchingbrooke as a place to work to family and friends (5 strongly agree - 1 strongly disagree)
• As an employer what do you think we do well?• As an employer what do you think we could do
better?• How strongly would you recommend Hinchingbrooke
as a hospital to family and friends (5 strongly agree - 1 strongly disagree
Question 1 - resultsQ1 How strongly would you recommend hinchingbrooke as a place to work to family and friends?
(5 = strongly agree - 1= strongly disagree)
Rating strongly disagree 2 3 4 strongly agree Total responsesResponses 21 21 53 26 22 143% 14.7% 14.7% 37.1% 18.2% 15.4%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
strongly disagree 2 3 4 strongly agree
Q1
Question 4 - resultsQ4 How strongly would you recommend hinchingbrooke as a hospital to family and friends?
(5 = strongly agree - 1= strongly disagree)
Rating strongly disagree 2 3 4 strongly agree Total responsesResponses 6 20 39 49 29 143% 4.2% 14.0% 27.3% 34.3% 20.3%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
strongly disagree 2 3 4 strongly agree
Q4
What does this tell us?• People are generally happy to recommend Hinchingbrooke as a
place to be treated. 82% rated 3 or above• As expected with major change, staff may not feel it is a place
to recommend to work. 28% either disagree or strongly disagree
Question 2 - what we do wellQ2 As an employer what do you think we do well?
Friendly SupportPatient
CareDecision Making
Environment Safety
Media Comms
T&Cs Valued Training LeadershipTotal
responsesResponses 20 19 18 18 15 15 12 8 7 1 133% 15.0% 14.3% 13.5% 13.5% 11.3% 11.3% 9.0% 6.0% 5.3% 0.8%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Q2
Friendly
Support
Patient Care
Decision Making
Environment Safety
Media Comms
T&Cs
Valued
Training
Leadership
Question 2 - what this tells us
• Hinchingbrooke maintains a friendly supportive Trust
• Staff are beginning to feel involved in decision making process - strong negative theme in partnership sessions in November.
• Staff believe external media communications to be good- strong negative theme in partnership sessions in November
Question 3 - what we could do betterQ3 As an employer what do you think we could do better?
Supported valued
Comms LeadershipHours
WorkloadEnvironment Change T&Cs
Patient Care
StructureTotal
responsesResponses 45 40 21 20 18 14 12 10 7 187% 24.1% 21.4% 11.2% 10.7% 9.6% 7.5% 6.4% 5.3% 3.7%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Q3
Supported valued
Comms
Leadership
Hours Workload
Environment
Change
T&Cs
Patient Care
Structure
Question 3 - what this tells us
• Strong feeling around not feeling valued and supported
• Strong feeling of issues around internal communication with staff
• Perception of effective leadership requires improvement
Recommendations • Acknowledge the way staff are feeling about
not feeling valued and supported - through Boards and clinical units
• Inform people of recent Communications appointment
• Facilitate regular contact between staff and senior leadership team
• Run survey again in October with additional question - clinical or non clinical