Soutenance de thèse professionnelle sur les indicateurs RSE et le management de projet

Chris DELEPIERRE

SUSTAINABLE PROJECT MANAGEMENT: THE SUSTAINABLE KEY PERFORMANCE INDICATORS Tutor: Philippe VAESKEN Sponsoring organization : Réseau Alliances – World Forum Lille

Problem

In the project management circumstance, what is the

methodology to use so as to integrate sustainability in measuring of the project

performance?

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Scope of the thesis

•  At the project level ≠ strategic level •  About Sustainable Project Management ≠ Management of sustainable projects

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The Sustainable Project Management

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According the project life cycle

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Some definitions

•  «A project is a temporary endeavour undertaken in order to create a unique product, service or deliverable. » PMI

•  An indicator is an assessment tool and a decision support (management, monitoring, controlling) thanks to we will be able to measure a situation or trend relatively objectively, at a given time, or in time and / or space.

•  In the task execution, performance in the field of management, describes the end result produced by the company overall effort or project team.

•  A performance indicator or key performance indicator (KPI) is a type of performance measurement.

•  Critical Success Factors (CSF) is what must exist or be created for a project to be successful.

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« The stronger the metrics, the stronger the business case. »

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"Efficiency is doing things right; effectiveness is doing the right things.” Peter F. Drucker

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Sustainable KPI : a new definition of value

9 « This is sustainable development as diet: one that progresses to what is measured ». Ben Cohen

SKPI are measures of how a project is meeting the sustainability targets set by the organization and for the project itself. There are new indicators not only based on cost, delay and quality.

Regular reporting process

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Choice of the indicators and guidelines

Test of the indicators

Data collection and validation

Consolidation of data

Data analysis

Set of objectives and actions plan

Diffusion and communication

Measuring sustainability in project management

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Inspiration from standards & Best Pratices

Stakeholders expectations

Focus on some criteria and SKPI

Creation of a piloting tool

Inspiration from standards & Best Pratices

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“What you cannot measure, you cannot manage, what you cannot manage, you cannot change.” GRI’s vision

!"ASAP”

As for Sustainable As Possible

•  Examples of SKPI

Stakeholders expectations

« An individual, group or organization who may affect, be affected by, or perceive itself to be affected by a decision, activity or outcome of the project. » PMBOK, 5th edition Strategic Management: A Stakeholder Approach, Freeman Dynamic analysis tool: theory of stakeholder identification and Salience, Mitchell, Agle and Wood – 1997

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Focus on some criteria and SKPI

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Creation of a piloting tool

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Conclusion : sustainability in project management

16 "In business, there are many believers but not many practitioners."

•  Need of new indicators and measurements •  Responsibility should apply to people who manage it •  Prefer debates than the certainty of figures •  Choose a complex multidimensional evaluation, relying on in-

depth interviews •  Prefer collective performance to individual performance •  New fields : circular project management •  A new governance of project more opened and collaborative •  An evaluating system to evaluate the maturity of the

organization about sustainable project management

Questions & Answers

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