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Engagement. Performance. Retenti
26

Solutions for People Problems

Nov 03, 2014

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Business

Jim Brown

Solve your people problems and you'll solve financial and systems problems as well. Get some ideas on how we can help.
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Page 1: Solutions for People Problems

E n g a g e m e n t . P e r f o r m a n c e . R e t e n ti o n .

Page 2: Solutions for People Problems

About Profiles International

Our Global Reach

• Founded in 1991

• 48,000,000 users

• 40,000 clients

• 124 countries

Profiles helps organizations worldwide create high-performing workforces. We do this through our comprehensive suite of employee assessments and performance management solutions.

Page 3: Solutions for People Problems

Solutions We Offer

Profiles offers an array of assessments specifically designed to enhance your organization’s performance by providing you with reports for selection, development, training, promotion, management, and succession planning.

Screening, Interviewing, Selecting, On-boarding

Assessments

Development, Restructuring, Succession

Planning Assessments

Strategic Workforce Management and

Engagement Assessments

Page 4: Solutions for People Problems

Clients and Industries

IndustriesProfiles serves a variety of organizationsacross a wide range of industry sectors Worldwide, to create high-performing workforces.

People We ServeBusiness leaders -CEOs, Presidents, GM, Business Owners CFOs, CIOs, Sales & Marketing, HR Professionals Recruiting, Learning & Development 1st and 2nd Line Managers

Page 5: Solutions for People Problems

Your Organization

Tell us about:

Key Initiatives – people, talent, leadership?

Challenges – turnover, productivity, engagement?

Total Employment – number of employees?

Largest Job Class – position and number of employees

Assessments – do you utilize any assessments now?

Page 6: Solutions for People Problems

Our STAR Advantage

Our competitive advantage is that we’re both high-tech/high-touch, and laser-focused to serve our Clients. Our assessments are grounded in advanced behavioral science and technology. Our dedicated Client Services team works with you to deliver the Return on Investment “ROI” that organizations are looking to achieve.

Service

Technology

Assessment

Return-ROITechnologyService

AssessmentReturn

STARAdvantage

Page 7: Solutions for People Problems

Assessments

What if selecting top-performers was this easy?

Page 8: Solutions for People Problems

Rule of Thirds

Organizations spend an enormous amount of time, energy, and money in a never ending effort to train, coach, or motivate marginal employees to a level of adequate performance.

In any population of people,Whether it is composed of salespeople, mechanics, or basketball players, one third are top performers; one third are OK performers; and one third are bottom performers.

Page 9: Solutions for People Problems

How Does This Happen?

If management can acquire better information on people,they will inevitably make better decisions.

What’s Missing?

• There are 3 parts to making a good hiring and promotion decision

• Most organizations fall short because they cannot objectively measure the 3rd component.

PastSkills &

Experience

PresentThe Interview

?What’s Missing?

Page 10: Solutions for People Problems

The Total Person

In today’s economy, organizations cannot accept the risk of hiring marginal and poor performers.

Future Performance - Job Fit

• Assessments are the most effective method of accurately predicting future performance.

• The selection process is clearly the most important point to impact your organization’s productivity and profitability.

• Getting the right person in the right job quickly has become a decisive element in maintaining a competitive edge.

PastSkills &

Experience

PresentThe Interview

FutureJob Fit

Page 11: Solutions for People Problems

Why Job Fit?

Our assessments help organizations identify the “High Performance Models” for positions within their company.

Harvard Business Review Study

• Studied over 300,000 people

• Multiple jobs and industries

The conclusion: "It's not experience, age, ethnicity, gender, or other accepted factors;

success hinges on a fit with the job."

Page 12: Solutions for People Problems

How it Works - Overview

Top performers in a position within the organization take the Assessment.Their results are gathered and combined to produce the “High Performance Models”

Performance Models can be established for any job title across all industry sectors

The Job Fit Process

Top Performers

•Select Top Performing employees in the same job

Take Assessment

•Take Assessment

Performance Model

•Performance Model is established

Page 13: Solutions for People Problems

Performance Model

The individual results of the top performers are gathered and combined to produce the “High Performance Model”.

Performance Model is created on 20 Key Performance Indicators

Key performance indicators are objectively identified from the Top Performers’ group scores

Thinking Style – Can they do the job?

Behavioral Traits – How will they do the job?

Interests – Will they want to do the job?

Page 14: Solutions for People Problems

Assessment Solution System

Your applicant pool takes the Assessment and individual results are quickly compared to the “High Performance Model” for that position or multiple positions within the organization. Top Candidates objectively emerge.

Top Performing Candidates with JobFit™ Emerge

Applicants lacking JobFit™ are Redeployed

Applicant Pool

JobFit™ Assessment

Matching

Personnel Key

Applicants lacking JobFit™

Applicants Pool

Candidates with JobFit™

Page 15: Solutions for People Problems

Job candidates take the Assessment and individual results are compared to the “High Performance Model” for that position or multiple positions within the organization. An overall Job Match Percentage is generated.

Example Good Job Fit

Overall Job Match

88%

Page 16: Solutions for People Problems

Candidates who lack Job Fit for one position can be quickly compared to other “High Performance Models” within the organization to find a match maximizing training dollars.

Overall Job Match

64%

Example Poor Job Fit64%

Page 17: Solutions for People Problems

Provides hiring managers with insights into the job candidate’s overall fit to the performance model as well as an Interview Guide with challenge questions.

Interview Guide – Challenge Areas

Page 18: Solutions for People Problems

Our Candidate Matching Report helps clients quickly identify potential Top Performers.

Candidate Matching Reports

Candidates Performance Model% Match

Page 19: Solutions for People Problems

Strategic Workforce Planning Report

Our Strategic Workforce Planning Report provides a quick and easy method of identifying Job Fit during the initial screening process, as well as, the succession planning process.

Positions Her Overall% Match

Page 20: Solutions for People Problems

Next, top performers take the assessment online guided by an on-screen Avatar.

(PAC) Candidate Experience

Your Company

User Experience

• Easy to Administer

• Avatar Guide

• Tailored Scheduling System

Technology

Page 21: Solutions for People Problems

Technology

Our “best in breed” assessment technology is delivered effortlessly online through a branded Virtual Assessment Center, a customizable component of the complete Profiles Resource Center.

Your Company

Profiles Assessment Center (PAC)Client Dashboard

Profiles Delivery System

• Industry Leading Technology

• Administrator Dashboard

• Assessment Scheduling

• Multiple Reporting Options

• Secure online platform

• Tailored to your needs

• EEOC Compliant

• Supports Unlimited Use

Page 22: Solutions for People Problems

Return on Investment - ROI

After all, at the end of the day, it’s all about return on investment.

Tracking reports: hired/terminated

Performance reports—correlate performance and scores

Performance Model analysis

Cost analysis

Financial reports—return on investment reports

Team company perspective analysis

Another unique service benefit is our Assessment Performance Review APR). When sufficient assessment data has been collected, our team will generate an APR. The APR provides an in-depth analysis of how our system is performing for your organization.

Page 23: Solutions for People Problems

Service – Our Support

Our corporate support team is made up of nearly 200 employees with backgrounds in organizational psychology, human resource management, coaching, consulting, education, and information technology.

Dedicated client services professionals fully vested in your success:

• Proven implementation plan that includes deliverables and timetables to help clients set and achieve clear objectives

• Comprehensive training is provided to each client according to his or her unique needs and objectives

• Training is available in person, via interactive internet, on-site at the client organization, or at Profiles International’s Corporate Training Center

Page 24: Solutions for People Problems

At Profiles International we believe that demonstration out performs presentation.

We’ll schedule a Performance Model Review to present our findings.

Pilot Demonstration

Select

Position

•Select a position in the company

•Identify Top Performers

Take Assessment

•Assess with the Profile XT

Performance Model

•Develop a Performance Model

What’s Next –

Page 25: Solutions for People Problems

Regional Account Manager

What’s Included – Trial Offer Support

Your company will be assigned a Account Manager that will facilitate the Program.

• selecting a position to get startedGuidance

• establishing Performance Model CriteriaExpertise

• how to schedule and deliver assessments to be taken by employeesRecommendations

• customization of a Performance Model for your companyDevelopment

• scheduled meeting to review our findingsDelivery

Page 26: Solutions for People Problems

Contact Us

Empower Performance Group

Phone:      403.388.4545Toll Free:  888.580.8835

Web: www.empowergroup.ca