Jayaa Coach and Mentor Social Media Marketing http://askjayaa.blogspot.co m an SMM action plan How to Implement How to Implement SM SM
Oct 29, 2014
JayaaCoach and MentorSocial Media Marketinghttp://askjayaa.blogspot.com
an SMM action plan
How to Implement SMHow to Implement SM
Action Plan
Discover
Business Objectives of SMM investmentStakeholders
Community Analysis
Channel AnalysisCampaign analysisCompetitor analysisTarget Audience Analysis
A. Channel AnalysisA. Channel Analysis
Which channels are currently being usedDo they serve the SM needs of brand and the audienceResources in place to support the channel
B. Campaign Analysis
How did the campaign startWhat was the social spread/Strong points/weak points of the existing campaignsLinksShort-term long term benefitsHow the SEO support the campaign, how the campaign improve the SEOHow the campaign is supported by other marketing channels such as emails, ads, PR etc.
C. Competitor Analysis
Who are they?How many are there? What are they doing in social space?Is there any visible brand differentiation in the social space?What are the opportunities? How is there positioning?How can we fill in the gaps?
D. Audience Analysis
Who is the audienceWhat is their expectations from the brandWhere do they go-networks are they onWhich medium is preferredHow do they behave
Goal
Listen and PrepareEngageExcite
Engagement Plan
Content StrategyChannel StrategyCampaign Strategy
A. Content Strategy
What- kind of content and its frequency on various channels-videos, blogs, Q&A, PR info and others, to announce the program, offer, tie ups. Who- is going to do this, are they fast, what is the editorial calendar for the next few monthsHow- would anyone find the content and spread the content (share button in FB)
B. Channel Strategy
C. Campaign Strategy
Design campaigns for – audiences– Events– Products– Specific to a platform (e.g more FB fans)
TV /banner ads/ FB engagement ads/PR adsWhether – An existing ad/PR campaign be replicated and supported by
SM– SM be supported by ad– An ad/PR team does something that a social can support
simultaneously
Metrics and Measuring ROI
Measure what? FB fans, unique visitors, back links etc.What tactics do we use? Eg. Different tools give different results and their cost too vary. Pricing depends on– Overall Project Map– How much of Content to be created– Frequency of content updates– Type of Social Media Optimization– Frequency of channel updates– Cost of analytics and man hours
Orientation
Acquire resourcesTrain the teamProvide ongoing support
JayaaCoach and MentorSocial Media Marketinghttp://askjayaa.blogspot.com
Thank YouThank You