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February 2013 Prepared by Honey Digital B2B Social Media Using social media for your company
10

Social Media for B2B

May 08, 2015

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Honey Digital

This SlideShare is part of a presentation given to clients when asked why they should invest in social media. This presentation gives some top line facts about social media for B2B (and B2C).

Please note, this is part of a larger presentation and offers key points. If you would like to know more or have use present to your company then please email us at [email protected]
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Page 1: Social Media for B2B

February 2013Prepared by Honey Digital

B2B Social MediaUsing social media for your company

Page 2: Social Media for B2B

B2B social media● Only 26% of businesses frequently include calls to

action in their tweets – 49% never include a call to action

● 70% of business ignore complaints on Twitter● 83% of people who complained on Twitter liked or

loved a response by the company● 58% of businesses saw a drop in marketing costs by

moving to social marketing● 72% of marketers handle social media themselves, the

rest outsource

Source: All Facebook; Social Times; Media Bistro

Page 3: Social Media for B2B

Why use social media?

Source: Marketo

Page 4: Social Media for B2B

Which channels work best?

Source: Marketo

Page 5: Social Media for B2B

Best B2B areas for social media● Thought leadership● Customer relations● Brand-building● Marketing/audience insights

Page 6: Social Media for B2B

● Listen to understand your audience● Engage on existing networks● Action and manage the conversation● Extend the business value

The key five points to remember are:● Articulate● Connect ● Engage● Influence● Integrate

When it comes to social media you must...

Page 7: Social Media for B2B

Measuring success: the value of social media

Source: MDG

Page 8: Social Media for B2B

How to work out your engagement

Source: Social Bakers

Page 9: Social Media for B2B

Measuring success is based on measurement results, e.g. ● Growth: Increase in quality

followers, Likes, Plussers, video likes

● Social Reach: Increase in social presence and influence (Klout)

● Increase in engagement

Measurement, ROI & Timeframe

Page 10: Social Media for B2B

February 2013

Thank you