Social media and staff

Jon Ingham, Social Advantage

Social Media and Staff

Introduction – My Focus

Human capital:

• Capability

• Engagement

• Diversity

• Leadership quality

Social capital:

• Connections

• Relationships

• Conversations

• Shared mindset

Human then Social

Importance of Social Capital

Relationship capital (customers)

Social capital (staff)

http://en.wikipedia.org/wiki/Root

Integration of Social Business / HR

• Social customer service / relationship management

• Social knowledge management & expertise location

• …

• Social collaboration

• Social innovation• Social speed• Social learning

(the learning organisation)

• …

• Social recruiting & onboarding

• Social learning• Social

performance• Social alumni

management• …

Social HR Social Business Social Capital

Example – Social Recruiting

http://www.sodexousa.com/usen/careers/network/network.asp

Social Media & the Employee Lifecycle

• Recruitment• Engagement• Management• Development• Deployment• Reward• Exit

Social Recruiting Social Connecting Social Contracting Social Sharing Social Branding Social Motivation Social Advocacy

Social Media & HR Risks!

For Further Information

blog.social-advantage.com

strategic-hcm.blogspot.com

linkedin.com/in/joningham

twitter.com/joningham

social-advantage

[email protected]