Smu Mba Poduction & Operation Management Semester2 Questionpaper

7/31/2019 Smu Mba Poduction & Operation Management Semester2 Questionpaper

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MBA-II

MB0028

PODUCTION & OPERATION MANAGEMENT

1-Mark

1. Production Management starts with -

a. Aggregate planningb. Average planningc. Strategy formulationd. None of the above

Ans. (a)

2. Job descriptions are important to

a. Select the personnelb. Train the personnelc. Deploy the personneld. All of the above

Ans. (d)

3. It is defined as the number of order to be picked simultaneously be a picker in anassignment.

a. Order pickingb. Order extentc. Coverage extentd. Both a & b

Ans. (b)

4. Capitals Costs is

a. Recurringb. Non-recurringc. Occurringd. Non-occurring

Ans. (b)


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5. Strategies are formulated based on the ____________ of the organization andthe environment in which it is carrying on the business.

a. Mission

b. Objectivesc. Visiond. Goals

Ans. (a)

6. ________ is at the core of all strategies.

a. Resourcesb. Operations

c. Competitivenessd. Manpower

Ans. (c)

7. Customers come and stay because of this factor

a. Qualityb. Time

c. Flexibilityd. All of the above

Ans. (a)

8. A ________ is the result of a decision taken at the highest level.

a. Corporate strategyb. Business strategy

c. Operations strategyd. Management strategy

Ans. (b)

9. _________ has become the fundamental for an organizations existence.

a. Customized productb. Variability in product

c. Cost effectiveness


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d. Assurance of quality

Ans. (d)

10. ______ means the positioning of various equipments, machineries, departments

facilities to maximize productivity and space utilization.

a. Layoutb. Blue printc. Port foliod. Mapping

Ans. (a)

11. In this method, the various factors are given rating depending upon the

perception of the management.

a. Factor rating methodb. Rating plan methodc. Point rating methodd. Break-even analysis

Ans. (b)

12. Elements of second category of resources are

a. Processesb. Technologyc. Techniqued. All of the above

Ans. (d)

13. ______ specific activities & procedures adopted using data for determining aparticular aspect of quality for arriving at decisions which are conclusive.

a. Processesb. Techniquesc. Methodologiesd. Strategies

Ans. (b)


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14. Quality Loss functionL = C (X-T)2 was developed by

a. Crosbyb. Juran

c. Taguchid. Deming

Ans. (c)

15. ______ deals with the conversion of the logical model into relational model.

a. Business modelb. Business processc. Physical modeling

d. None of the above

Ans. (c)

16. It focuses upon the needs of the business, its activities, their flow, and the dataentities they create and are defined.

a. Logical modelingb. Relational modeling

c. Physical modelingd. Business modeling

Ans. (a)

17. _______ is the complete set of tasks, techniques, tools applied during projectexecution.

a. Control function

b. Quality controlc. Project managementd. Evaluation & assessment

Ans. (c)

18. A _______ consists of the various activities of operations, resources and thelimitations imposed on them.

a. Project cycle


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b. Projectc. Processd. Project management

Ans. (a)

19. The main objectives project scooping is

a. Define the project boundariesb. Explicitly stating the objectives that the project will coverc. Implicitly providing direction to the project and enabling assessment of the

final products qualityd. All of the above

Ans. (d)

20. Structure planning based on

a. Project management life cycleb. Projectc. Project managementd. Process of the project

Ans. (a)

21. This is the initial phase of any project.

a. Marketing phaseb. Analysis and evaluation phasec. Design phased. Execution phase

Ans. (b)

22. _______ is necessary to control the increase of work at various stages of projectand to manage effect effectively the disruptions in the stages.

a. Controllingb. Change managementc. Change controld. None of the above

Ans. (c)


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23. Rank the risk based on the probability and effect on the project.

a. Risk prioritizingb. Risk mitigation

c. Risk controld. Risk assessment

Ans. (a)

24. A project management information system holds

a. Scheduleb. Scope changesc. Risk assessment & results

d. All of the above

Ans. (d)

25. The perception of a manager in current trends in project management is

a. To obtain resultb. To satisfy customersc. To develop business

d. To exploit resources

Ans. (a)

26. Management Assurance Measure is performed by the

a. Project managerb. Project teamc. Project leader

d. Quality team

Ans. (c)

27. These models form the bulk of the supply chain literature, and typically deal withthe more operational and tactical decisions.

a. Rough cut methodsb. Network design methods

c. Supply chain modeling


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d. Production decision model

Ans. (a)

28. The supply chain involves

a. Locationb. Inventoryc. Transportationd. All of the above

Ans. (d)

29. Who has given this statement An integrated process where raw materials are transformed into final products, then

delivered to customers.

a. Berry (1995)b. Beamon (1999)c. Ganeshan & Harrison (1999)d. None of the above

Ans. (b)

30. ______ it is a dynamic system of inters connected and interdependentindividuals, groups, companies, organization, and relationships aimed at satisfyingthe customers.

a. SCMb. ISCMc. PMISd. HRP

Ans. (a)

31. _______ activities involved in delivering the products to the final customers.

a. Upstream supply chainb. Internal supply chainc. Downstream supply chaind. External supply chain

Ans. (c)


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32. This model assumes that the one product that passes through the dedicatedlines has all tasks times known.

a. Single Model Deterministic (SMD)

b. Single Model Stochastic (SMS)c. Multi Model Deterministic (MMD)d. Mixed Model Stochastic (MMS)

Ans. (a)

33. In _______, the body is studied as if it were a machine.

a. Human Engineeringb. Both a & b

c. Ergonomicsd. None of the above

Ans. (b)

34. Communication right through the ________ helps in reading reducing inventionsand keep flow lines smooth.

a. Suppliers

b. Customerc. Supply chaind. Manufacturer

Ans. (c)

35. In Japanese Language Kanban means

a. Visible card

b. Signalc. Continuous improvementd. Both a & b

Ans. (d)

36. ______ is a system that lays emphasis in achieving cost efficiencies by theprinciples of waste reduction.

a. SCM


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b. JITc. Shop floor managementd. TPM

Ans. (b)

37. Every unnecessary component every unwanted operation has to b eliminated for________.

a. Economizingb. Value engineeringc. Evaluationd. Quality control

Ans. (a)

38. The main thrust of value engineering is on

a. Qualityb. Timely deliveringc. Least priced. All of the above

As. (d)

39. It is a methodology by which we try to find substitutes for a product or anoperation

a. Value engineeringb. Value analysisc. Both a & bd. Pre-sourcing

Ans. (c)

40. ________ represents a physical system in a mathematical form so that bychanging the variables, depending on the factors under consideration, we will beable to predict the effect on the outcomes.

a. Curveb. Modelc. Sample

d. Graphs


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Ans. (b)

2-Marks

1. Technological changes have to be accommodated both as _______ and________ for development to be abreast of the global environment.

a. Challenges, opportunitiesb. Challenges, threatsc. Opportunities, threatsd. None of the above

Ans. (a)

2. In _______ method, production capacity is adjusted to match the forecast

demand and in _________ method, production capacity is adjusted to match theforecast demand by varying the level of the wok force.

a. Production management, production controlb. Matching demand, level capacityc. Inventory management, estimatingd. None of the above

Ans. (b)

3. Measurement of time required for any task is arrived by ________ and _______methods.

a. Motion study, work measurementb. Work study, motion studyc. Work measurement, work studyd. Time management, scheduling

Ans. (a)


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4. Different methods of training are employed depending upon the ______ and______.

a. Need, time

b. Time, budgetc. Both a & bd. Development policy

Ans. (c)

5. Computer Integrated Manufacturing include _______ and ______ activities.

a. Engineering design, production planningb. Shop control, order processing

c. Material control, distributiond. All of the above

Ans. (d)

6. _______ is non recurring and _______ is recurring.

a. Capital cost, operating costb. Overhead cost, initial cost

c. Operating cost, capital costd. Incidental cost, labor cost

Ans. (a)

7. Failure of the split-case order assembly and package systems occurs due to______ and ______.

a. Capital cost, labor cost

b. Tote sorting, item sortingc. Picking cost, packaging costd. On-line storage, increased productivity

Ans. (b)

8. Advanced methodologies of mechanization help in improving ______ andreducing ________.

a. Quality, cost


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b. Quality, timec. Quality, movementd. Both a & b

Ans. (c)

9. The main core processes of an organization are

a. Customer relationship and supplier relationshipb. Order fulfillmentc. New product / service developmentd. All of the above

Ans. (d)

10. Simulation models are used to predict utilization of _______ and _______.

a. Machines, production levelsb. Man, machinesc. Machines, materialsd. Both b & c

Ans. (a)

11. By internal benchmarking ________ and ________ are shared andcomplemented taking the organization to a leadership position.

a. Information, resourcesb. Knowledge, skillsc. Care strengths, opportunitiesd. Challenges, opportunities

Ans. (b)

12. Layout means the positioning of various ______ and ______ so as to maximizeproductivity and valuable space utilization.

a. Equipments, machineriesb. Departments, facilitiesc. Both a & bd. None of the above

Ans. (c)


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13. The entire quality control process brings in ______ and ______.

a. Openness, commitmentb. Participation, helps

c. Inspection rectificationd. Efficiency, effectivenesse. Both a & b

Ans. (e)

14. Processes are to be designed so that they facilitate doing the job right the firsttime.

a. Fail-safing

b. Fool proofingc. Pokayoked. All of the above

Ans. (d)

15. Cost of inspection is ________ and cost of replacement is ________.

a. Appraisal cost, failure cost

b. Prevention cost, appraisal costc. Prevention cost, failure costd. Appraisal cost, external cost

Ans. (a)

16. _____ and ______ should bring in a quality environment so that nobody iscomfortable with anything less than the best.

a. Honesty, commitmentb. Systems, operationsc. Communication, informationd. None of the above

Ans. (b)

17. Physical modeling deals with the conversion of the _________ into a _______model.


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a. Logical model, relational modelb. Logical model, business modelc. Business model, process modeld. None of the above

Ans. (a)

18. Business process model is composed of a ________ and ________.

a. Logical process, relational processb. Logical process, physical processc. Logical modeling, physical modelingd. Physical modeling, relational modeling

Ans. (b)

19. Project process is classified into

a. Project management processb. Product oriented processc. Both a & bd. Process interaction

Ans. (c)

20. _______ and _______ need to see each project schedule, priority and use ofresources to determine the most efficient use across the organization.

a. Project manager, department managerb. Project leader, project managerc. Project leader, project teamd. Project manager, project team

Ans. (a)

4-Mark

1. Match the following -

1. Waiting model i. It is concerned with goods frommanufacturing centers or warehouses

which have to be supplied


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2. Simulation model ii. It consider the frequency of placingorders

3. Transportation model iii. Queues are formed when the rate ofservice is at variance with the rate of arrival

4. Inventory control model iv. It resembles a real life situation

a. 1-iii, 2-iv, 3-i, 4-iib. 1-I, 2-ii, 3-iii, 4-ivc. 1-iv, 2-iii, 3-ii, 4-Id. 1-iii, 2-I, 3-iv, 4-ii

Ans. (a)

2. The aims of value engineering is

1. Product simplification2. Better and less costly materials3. Improved product design4. High efficiency in the processes5. Economy in all activities

a. 1, 3, 4, 5b. 2, 3, 4, 5c. All of the above

d. 1, 2, 4, 6

Ans. (c)

3. Write the steps of value analysis process in correct sequence

1. Idea generation an evaluation of substitution2. Data gathering3. Implementation and regularization

4. Analysis and valuation of functions

a. 1, 2, 3, 4b. 2, 4, 1, 3c. 1, 2, 4, 3d. 4, 2, 1, 3

Ans. (b)

4. Match the following


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1. Design flow process i. Link operations, reduce lot size2. Total quality control ii. Enforce compliance, measure SQC3. Kanban pulls iii. Back flush, reduce lot sizes4. Reduce inventions iv. Look for other areas, transit

a. 1-I, 2-ii, 3-iii, 4-ivb. 1-iv, 2-iii, 3-ii, 4-Ic. 1-iii, 2-ii, 3-iv, 4-Id. None of the above

Ans. (a)

5. Essential factors for design considerations are

1. Total number of products that are to be stored2. Number of products received per shift3. Variability4. Total numbers retrieved per shift5. Management information system

a. 1, 2, 4, 5b. 1, 2, 3, 6c. 1, 3, 4, 5, 6

d. All of the above

Ans. (d)

6. Write the steps of SLM implementation in correct sequence

1. Study the strengths and weaknesses within the enterprise as well as of externalagencies2. Understand the organization objectives

3. Study the existing systems and identify the gaps and propose solutions to plugthe loop holes4. Evolve consensus and test fire individual solutions5. Integrate solutions which are adjudged successful into the mainstream6. Study overall impact after all proposals7. Finalize SLM document, circulate & implement

a. 1, 2, 3, 4, 5, 6, 7b. 2, 4, 5, 1, 3, 6, 7

c. 3, 4, 1, 5, 6, 2, 7


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d. 1, 3, 6, 2, 5, 4, 7

Ans. (a)

7. Write the steps of Modern Mantra of project management in correct sequence

1. Define2. Improve3. Analyze4. Measure5. Standardize

a. 1, 2, 3, 5, 4b. 1, 2, 3, 4, 5c. 1, 4, 3, 2, 5

d. 4, 5, 3, 2, 1

Ans. (c)


1. Define i. Control charts, time series, andpreventive activities

2. Measure ii. Robust design, modeling, design of

experiments3. Improve iii. Data collection, sampling4. Standardize iv. Benchmark, customers requirement

a. 1-iv, 2-iii, 3-ii, 4-ib. 1-ii, 2-iv, 3-I, 4-iiic. 1-I, 2-ii, 3-iii, 4-ivd. 1-iv, 2-iii, 3-I, 4-ii

Ans. (a)

9. Identify the major aspects of PMIS

1. Provide information to the major stakeholders is the right information at the righttime2. Assist the team members, stakeholders, managers with necessary information3. Assist the managers in doing what if analysis about project staffing and totalallocation of resources

4. Help organizational learning


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a. 1, 2, 3b. 2, 3, 4c. 1, 3, 4d. 1, 2, 3, 4

Ans. (d)


1. Risk management i. Identify the possible risks2. Risk control ii. Identify the actions needed to minimize

the risk consequences3. Risk prioritizing iii. Rank the risk based on the probability

and effects on the project

4. Risk mitigation iv. It must be properly executed byincorporating them into the projectschedule

a. 1-iv, 2-ii, 3-I, 4-iiib. 1-I, 2-ii, 3-iii, 4-ivc. 1-iv, 2-iii, 3-ii, 4-Id. 1-ii, 2-I, 3-iv, 4-iii

Ans. (b)

11. The project management life cycle includes

1. Understanding the scope of the project2. Establishing objectives of the project3. Formulating and planning various activities4. Project execution5. Monitor and control the project resources

a. 1, 2, 3, 5b. 2, 3, 4, 5c. 1, 2, 3 4, 5d. 1, 3, 4, 5

Ans. (c)



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1. Planning processes i. Interaction depend on the nature of thework

2. Executing processes ii. Of the cost id unacceptable scope & timemay need to be redefined

3. Controlling processes iii. Updating projecting plans

4. Closing processes iv. Analysis of the project performance

a. 1-iii, 2-I, 3-iii, 4-ivb. 1-ii, 2-I, 3-iii, 4-ivc. 1-ii, 2-iv, 3-ii, 4-iiid. 1-iii, 2-I, 3-ii, 4-iv

Ans. (b)

13. The Business Process

1. It has a goal2. Uses specific inputs3. Delivers specific outputs4. Collects resources5. Performs a number of activities in some6. Create value for the customers

a. 1, 2, 3, 5

b. 2, 3, 4, 6c. 1, 3, 5, 6d. All of the above

Ans. (d)


1. Wholesale distributor i. large number of pieces of a few items

2. Direct marketing ii. Order for large quantities for large no. ofitems

3. Retail distribution iii. Orders for a small quantity4. Consumer distribution iv. Small qualities of different items

a. 1-I, 2-iii, 3-ii, 4-ivb. 1-I, 2-ii, 3-iii, 4-ivc. 1-iv, 2-iii, 3-ii, 4-Id. None of the above


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Ans. (a)


1. Rating Plan method i. This method is used mainly where

transportation costs wither for distribution ofproducts or collection of materials is themain criteria

2. Factor rating method ii. In this method, we apportion fraction of asuitably selected total rating & see howmany points we can allocate to thelocations under consideration

3. Point rating method iii. In this method each of the factors forlocation are rated and the rating of thecompetitive

4. Centre of gravity method iv. In this method, the rating various factorsare given rating depending upon theperception of the management

a. 1-I, 2-ii, 3-iii, 4-ivb. 1-iv, 2-iii, 3-ii, 4-Ic. 1-ii, 2-iv, 3-I, 4-iiid. 1-I, 2-iv, 3-ii, 4-iii

Ans. (b)

Smu Mba Poduction & Operation Management Semester2 Questionpaper

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