Smart City: Governance of the Information System

SmartCity:GovernanceoftheInformationSystem

ProfessorIsamSHAHROURLilleUniversity,France

CoordinatorofSunRise– SmartCityProjectwww.ishahrour.com

GlobalManagementConference(GMC)IAE– Lille,June6– 9,2017

1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?

Outline(3questions)

SmartCity:GovernanceoftheInformationSystem

1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?

Outline(3questions)

SmartCity:GovernanceoftheInformationSystem

SmartCityIncreasingchallengesPopulationgrowth(explosion)• Highpressureonurbanservices• Highpressuretoensurefriendly-

environmentaldevelopment• Highsocialpressure

Lack/Cutsinpublicfunding

Thesituationiscriticalwithhightension,visibleattheinternationallevel

SmartCityIncreasingchallenges

Populationgrowth(explosion)• Highpressureonurbanservices• Highpressuretoensurefriendly-

environmentaldevelopment• Highsocialpressure

Lack/Cutsinpublicfunding

Thesituationiscriticalwithhightension,visibleatnationalandinternationallevels

Wehavetofindinnovativesolutions:- Focusonpublicconcern(citizens,

environment)- Domorewithless

Useof:• Digitalinnovation• Socialinnovation

Digitaltechnologyconnectspeople

Internet

SocialMedia SmartPhone

Everythingcouldbe:• Identified• Geo-localized• Embeddedanalysiscapacity• Connectedtootherthings

InternetofThings:Digitaltechnology connects“Things”,“EveryThing”

Consommationd’Eau

SmartSensors:On-linemonitoringandcontrol

BigData&dataanalysis,expertsystem:Highcapacityfordataprocessingandanalysis

AugmentedandVirtualReality:Highcapacityofvisualization(beyondthewall)andcreativeimagination

Real-time

DigitalTechnologyintheCity

• See• Analyze• Understand• Optimize• Enhancethesecurity

DigitalTechnology CollectiveIntelligence

Health,EducationArt,Culture

BIGDATAdigital,images,movies,audios

Moredata

1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?

Outline(3questions)

SmartCity:GovernanceoftheInformationSystem

ImplementationoftheSmartCityConcept

PlatformDatabaseAssetData(SIG,BIM)

Datatransfer:• Wired• Unwired

• Buildings• Urbannetworks

Infrastructuremonitoringandcontrol

SensorsData

MoreData

• Users• Environment• Services• Emergency

Moredata(users,environment,..

PlatformDatabaseAssetData(SIG,BIM)

Dataanalysis

Datatransfer:• Wired• Unwired

• Buildings• Urbannetworks

Infrastructuremonitoringandcontrol

SensorsData

MoreData

• Users• Environment• Services• Emergency

Moredata(users,environment,..

PlatformDatabaseAssetData(SIG,BIM)

Dataanalysis

Web-serverDataaccess

• Technicalstaff• Users• Policymakers

Datatransfer:• Wired• Unwired

• Buildings• Urbannetworks

Infrastructuremonitoringandcontrol

SensorsData

MoreData

• Users• Environment• Services• Emergency

Moredata(users,environment,..

PlatformDatabaseAssetData(SIG,BIM)

Dataanalysis

Web-serverDataaccess

• Technicalstaff• Users• Policymakers

SmartCityInformationSystem(SCIS)

SensorsDataMoredata(users,environment,..

SmartCityInformationSystem(SCIS)

1)DataCollectionDataBase

2)DataAnalysis• Engineering• Economic,• Environmental• Security• Management

4)Display• Technicalstaff• Administrativestaff• Emergency• Users• Policy-makers

3)Command• Systemregulation• Alerts• Changein

technicalprocess&Management

TheSCISishugeandcomplex:• Dataoninfrastructure(water,energy,transport,

telecommunications),• Dataonservices(transport,logistics,water,energy,health,

education...),• Environmentaldata• Usersdata

Sensitiveandcriticaldata§ Controlofcriticalinfrastructureandservices(energy,

water,transport),§ Interactwithusersandotherstakeholders§ Security

Sophisticatedanalytics• Bysector(drinkingwater,sanitation,electricity,heating,bus

transport,Metro..),• Inter-sector(interactionwater-energy,transport-energy,

environment-transport-energy-environment,riskenvironment,...)

1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?

Outline(3questions)

SmartCity:GovernanceoftheInformationSystem

Sector1

Sector4

Sector3

Sector2

SectorJ

SectorN

Managementbysector:

• Wearefamiliar• Easytoidentifytheresponsibilitiesandactions

However,ina'SmartCity »,wehavetoacceptlivingincommunityandsharinginformation,experiencesandtools

Sector1

Sector4Sector3

Sector2

SectorJ

SectorN

Inclusivemanagement• We'relessfamiliar• Difficulttoidentifyresponsibilitiesandactions

Ina"SmartCity,weneedin-depthanalysisoftheinteractionstodetermine:• Theprocessesofdatashare• Analysistobecarriedout• Theanswerstogive(security,optimization)Weneedalsoriskandresiliencyanalyses

Designation of a

Thesuccessofany“SmartCityproject”dependsonthegovernanceoftheInformationSystem

Weneed:- ClearOrganization- DedicatedTeam:SmartCityTeam(SCT)

Smart City Team (SCT): Multidisciplinary skills

SmartCityTeam

Digitaltechnology Datamining

andanalysis

Engineering

EnvironmentSecurityandemergency

Management

Economy

Communication

Smart City TeamMission & Responsibility

1)DesignandconstructionoftheSmartCityInformationSystem(SCIS):

• Analysisofexisting“informationsystems”(database,analytics&

display).

• DeterminationoftheSCISspecifications(overallvision,discussion,..).

• SupervisionoftheSCISconstruction.

2)ExploitationoftheSmartInformationSystem(SCIS):• Setrightsaccessandresponsibilities(howdoeswhat?)• EnsureSCISsecurity• Qualitycontrol(mainlyintheinteractionareas)• Assistanceandtraining

3)Developmentandextension:• Integrationofnewneeds&development• Integrationoflatesttechnology• Reporting

Smart City TeamMission & Responsibility

Establish for each data (or Group of data) a key actor as well asassociated partners.

The key actor is responsible for :• Data acquisition, verification (cleaning) & integration• Data analysis• Data share

Smart City TeamMission & Responsibility

Each key actor should:• Dress up processes and tools for data use (safety and optimal

management).• Establish alerts and security actions in case of any incident/abnormal

event.• How to share with other “actors” any incident/abnormal event and

mitigation actions.

Smart City TeamMission & Responsibility

SmartCityTeam

GovernanceoftheSmartCityInformationSystem

SteeringCommittee

Users’Committee

ConsultingCommittee

Itshouldincludeallthestakeholders

SmartCityTeamComposition:TechnicalmembersRole:Strategyimplementation,coordination,assistance&qualitycontrol

GovernanceoftheSmartCityInformationSystem

SteeringCommitteeComposition: Institutionsrepresentatives

Role:Strategy,decision,

Users’CommitteeComposition:Representativeof“services”andSISusersRole:Needs,interactions,operating,feed-back,…

ConsultingCommitteeComposition:Experts,civilsocietyrepresentativesRole:Scientificandtechnicaladvice,Ethicsrespect

Conclusion

SmartCityisapertinentsolutionfortheCityChallenges.

TheInformationsystemistheheartoftheSmartCityconstruction.

TheSmartCityTeamshasamajorroleinthedesign,constructionandmanagementoftheSCIS.

Conclusion

• ThegovernanceoftheSCISshouldincludeallthestakeholders:Policy-Makers,Experts,CivilSocietyrepresentatives,usersrepresentativesandthemanagementteam(SmartCityTeam.

• Foreachdata/groupofdataaKeyactorshouldbedesigned.

ThanksforyourATTENTION