Small World Social's Online Platform
Aug 07, 2015
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Transcript
The world is moving online more and more everyday. As more of our daily communication is through a screen, people are missing the human experience.
Small World Social has put the person back in the online equation in three different ways:
Technical
Systems
Product
Product Explaining products and their features.
Technical Helping people understand
online platforms and technology.
Systems Guiding people
through systems and/or processes.
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Our technology gives your customers a friendly person to help whenever necessary.
Chapter 1 Chapter 2 Chapter 3 Chapter 4
SING IN
Chapter 2
ForumForum
Forum
VideoNarrator
Chat
Video Help
Chat
Having the person put back into the online experience helps to:
Reduce call centre and
support costs
Increase customer satisfaction and the accuracy of
their information
Provide mobile access - a person
in your pocket help
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