Six sigma

SIX SIGMA

Presented By:Priyanka Tiwari

Six sigma is a business statistical Strategy.

Is to identifying defects and removing them from the process of products to improve quality.

A defect is defined as any process output that does not meet customer specifications.

Statistical measure to objectively evaluate processes.

What is six sigma..????

The Six sigma was founded by Motorola in the 1970s.

Out of senior executive Art Sundry's criticism of Motorola’s bad quality.

They founded a connection between increases in quality and decreases in costs of production.

Bill Smith, “Father of six sigma” introduce this quality improvement Methodology to Motorola.

History of six sigma

• Quality management program developed by Motorola in the 1980s.

• Management philosophy focused on business process improvements to:Eliminate waste, rework, and mistakes Increase customer satisfaction Increase profitability and

competitiveness

Six Sigma Definition

Generated sustained success. Project selection tied to organizational

strategy Customer focused Profits

Project outcomes /benefits tied to financial reporting system.

Full-time Black Belts in project-oriented method.

Recognition and reward system established to provide motivation.

Six Sigma-Benefits

Six Sigma Methods

DMAIC DMADV

• Define • Measure• Analyze• Improve• Control

• Define • Measure• Analyze• Design• Verify

Continue………

1.Define high-level project goals and the current process.

2.Measure key aspects of the current process and collect relevant data.

3.Analyze the data to verify cause-and-effect relationships. Determine what the relationships are, and attempt to ensure that all factors have been considered.

4.Improve or optimize the process based upon data analysis using various tools

5.Control to ensure that any deviations from target are corrected before they result in defects.

Continue………

1. Define design goals that are consistent with customer demands and the enterprise strategy.

2. Measure and identify CTQs (characteristics that are Critical To Quality), product capabilities, production process capability, and risks.

3. Analyze to develop and design alternatives, create a high-level design and evaluate design capability to select the best design.

4. Design details, optimize the design, and plan for design verification. This phase may require simulations.

5. Verify the design, set up pilot runs, implement the production process and hand it over to the process owners.

DMADV is also known as DFSS, an abbreviation of "Design For Six Sigma

Implementing Roles

• Executive Leadership (CEO and other top level managers)

• Champions (act as the leaders of black belts. And also )

• Master Black Belts (chosen by champions, give their full effort to six sigma. Help to champions and guide the Black belts and green belts).

• Black belts (working under Master Black Belts, they are applying six sigma to specific projects).

• Green Belts (Working under the black belts).

Who are implementing Six Sigma??

Financial – bank of America, GE Capital,HDFC,HSBC,American Express

Hospitality- ITC Hotels, GRT Hotels, Apollo Hospitals

Manufacturing- GE Plastic, Johnson and Johnson, Motorola, Nokia, Microsoft, Ford, Wipro, Nestle, Samsung,

Telecom- Bharti Cellular, Vodafone, Siemens, Tata

IT- Wipro, Satyam,Accenture, Infosys, TCS, Birla soft

Implemented Methodologies

Total Quality Management

Zero defects

Six Sigma

Quality Control

Six Sigma Method

s

Service

Design

Production

IT

Management

Administration

Where can Six Sigma Applied?

Six Sigma Companies

Overview of Six Sigma

PAIN, URGENCY, SURVIVAL

COSTS OUT

GROWTH

TRANSFORM THE ORGANIZATION

CHANGE THE

WORLD

6 SIGMA AS ASTATISTICAL TOOL

6 SIGMA AS APHILOSOPHY

6 SIGMA ASA PROCESS

CONCLUSION

Reference

• www.wikipedia.com

• www.sixsigma.us

• Six Sigma Magazine International

• www.sixsigmaglobal.com

Thank You