1 ServiceNow Case Studies Worldwide Technology Services Firm “An additional layer or protection for ServiceNow was critical to address data residency but, even more important was CipherCloud’s ability to have each operating region control their own data and keys.” Challenge: • Share ITSM while each region controls its own data • Protect customer data in fields, notes, emails and attachments • Reduce operational costs while automating manual processes CipherCloud Solution: • Shared ServiceNow solution with local control of data • Granular protection of customer data • Lowered costs by eliminating manual processes Why CipherCloud: • Preserved service work-flows and approvals • Exclusive key ownership for each region • Policy-driven encryption and tokenization • Extend consistent polices to other major SaaS apps Major NA Investment Bank “CipherCloud made it possible to leverage the ServiceNow cloud while ensuring compliance with stringent U.S. Financial Services regulations. Now we are looking to expand to CRM and collaboration clouds.” Challenge: • Address national and state data privacy regulations • Support multiple ServiceNow modules and on- premises systems • Enable business processes with protected data CipherCloud Solution: • Protected fields, email & attachments containing sensitive data • Integrated on-premises systems support, ServiceNow ITSM and HR modules • Addressed multiple compliance and governance requirements Why CipherCloud: • Preserved service automation workflows and approvals • Customer controlled encryption keys • Policy-driven encryption and tokenization • Policy-driven encryption of fields, notes and files ServiceNow has revolutionized the IT service model, enabling organizations to automate any process and deliver it as a service. CipherCloud for ServiceNow enables organizations to expand the use of ServiceNow processes that handle private, sensitive, or regulated data. CipherCloud for ServiceNow encrypts and tokenizes data before it goes into the cloud. The added layer of security that CipherCloud provides, along with the operational security that ServiceNow provides, enables enterprises to address data privacy and residency requirements for sensitive data in the ServiceNow cloud.
2
Embed
ServiceNow Case Studies · ServiceNow has revolutionized the IT service model, enabling organizations to automate any process and deliver it as a service. CipherCloud for ServiceNow
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
1
ServiceNow Case Studies
Worldwide Technology Services Firm
“An additional layer or
protection for
ServiceNow was critical
to address data residency
but, even more important
was CipherCloud’s ability
to have each operating
region control their own
data and keys.”
Challenge:
• Share ITSM while each region controls its own data• Protect customer data in fields, notes, emails and
attachments• Reduce operational costs while automating manual
processes
CipherCloud Solution:
• Shared ServiceNow solution with local control of data• Granular protection of customer data• Lowered costs by eliminating manual processes
Why CipherCloud:
• Preserved service work-flows and approvals• Exclusive key ownership for each region• Policy-driven encryption and tokenization• Extend consistent polices to other major SaaS apps
Major NA Investment Bank
“CipherCloud made it
possible to leverage the
ServiceNow cloud while
ensuring compliance with
stringent U.S. Financial
Services regulations. Now
we are looking to expand
to CRM and collaboration
clouds.”
Challenge:
• Address national and state data privacy regulations• Support multiple ServiceNow modules and on-
premises systems• Enable business processes with protected data
CipherCloud Solution:
• Protected fields, email & attachments containing sensitive data
• Integrated on-premises systems support, ServiceNow ITSM and HR modules
• Addressed multiple compliance and governance requirements
Why CipherCloud:
• Preserved service automation workflows and approvals
• Customer controlled encryption keys• Policy-driven encryption and tokenization• Policy-driven encryption of fields, notes and files
ServiceNow has revolutionized the IT service model, enabling organizations to automate any process and deliver it as a service. CipherCloud for ServiceNow
enables organizations to expand the use of ServiceNow processes that handle private, sensitive, or regulated data. CipherCloud for ServiceNow encrypts and tokenizes data before it goes into the cloud. The added layer of security that CipherCloud provides, along with the operational security that ServiceNow provides, enables enterprises to address data privacy and residency requirements for sensitive data in the ServiceNow cloud.
2
About CipherCloudCipherCloud, a leader in cloud security, provides an award-winning cloud security platform delivering powerful end-to-end protection for data resident in the cloud, threat prevention, visibility, and compliance for enterprises to adopt cloud with confidence. Uniquely, CipherCloud provides the deepest levels of data protection in real-time to provide an immediate solution for challenging cloud security and compliance requirements. The world’s largest global enterprises and government institutions in over 25 countries protect and secure their cloud information with CipherCloud.