Service Line Strategy and Data Today and Beyond: The Journey Becker’s Healthcare Conference Presenters: Shashi Vangala, MS Vice President, Enterprise Data Services, Baylor Scott and White Health Nancy Vish, PhD, RN, NEA-BC President and CNO, Baylor Heart and Vascular Hospital Dallas Texas Administrative lead for Baylor Scott and White Cardiovascular Service Line Saturday, April 30, 2016 11:15 - 12:00 pm
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Service Line Strategy and Data Today and Beyond: The Journey · Service Line Strategy and Data Today and Beyond: The Journey Becker’s Healthcare Conference Presenters: Shashi Vangala,
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Service Line Strategy and Data
Today and Beyond: The Journey
Becker’s Healthcare Conference
Presenters:
Shashi Vangala, MS
Vice President, Enterprise Data Services, Baylor Scott and White Health
Nancy Vish, PhD, RN, NEA-BC
President and CNO, Baylor Heart and Vascular Hospital Dallas Texas
Administrative lead for Baylor Scott and White Cardiovascular Service Line
Saturday, April 30, 2016
11:15 - 12:00 pm
Circle of Care
Key Points
• Purpose of a Cardiovascular Data Warehouse
• Goals for Cardiovascular Data Warehouse
• Data Strategy
• Approach
• Results (Screenshots)
• Governance
What’s the BIG Deal?
• Why have a CV Data Warehouse?
• Who is this for anyway?
• Why all the effort?
CV Data warehouse - Context
• Build an integrated data warehouse that delivers immediate access to Clinical and Financial data which would enable the business units to monitor, measure and improve all aspects of the cardiovascular service line.
PURPOSE
• Build a centralized repository to integrate data from all cardiovascular systems in use at Baylor Scott & White northern region.
• Integrate CV data with data from select non-cardiovascular systems. For e.g. EMR, Patient Accounting, Clinical Cost Accounting, Coding, Financial, and Supply chain systems etc.
• Transform, standardize, aggregate and organize the integrated data for Business Intelligence reporting and analytics.
• Present the data in easy to use formats – Dashboards, Scorecards, Reports and Cubes to Executives, Clinical Staff and Analysts across the organization.
BUSINESS GOALS OF THE PROJECT
CV Data warehouse– use cases
Financial: Monitor length of stay, revenue trends , cost of care by
diagnosis and treatment procedures , case mix for each service line by
facility, payors band, and physician. Drill down to supporting encounter
level detail.
Clinical Procedures: Monitor internal operations to improve throughput &
outcomes for patient care.
Registry Statistics: Use the data that is collected and submitted to
national registries to gain a better understanding of facility performance.
Quality – Core Measures: Improve patient care outcomes and safety by
tracking core measures applicable to the cardiovascular service line.
and other staff who use or need to use data from CVIS (Lumedx) and/or the CV Data Warehouse.
CV Requestor*
Routine
Complex
• Support
2 day Turnaround
Fulfilled Request
CV Data & Analytics
CV Support Phone/Email
Critical Success Factors
• Our Philosophy:
– Think BIG
– Start Small
– Move Fast
• Securing organizational buy-in from key stakeholders.
• Network with peers; do your own research and develop a process that works for your organization. Didn’t find too many vendors with a track record in this space
• You may not get it right first time. Be willing to learn and be prepared to tweak as necessary.
• Realize that it is a journey, not a destination.
• Look for change agents who can diffuse these data governance concepts into business rapidly.
Key Summary Points
• Key Summary Points
– Answering WIIFM questions from physicians.
– Impact of data on operational focus areas and
strategy.
– Providing data to increase quality and decrease cost.
– Providing data service for analysis and clinical