Top Banner
PREST Institutue of Innovation Research - INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo Service Innovation and the European Economy - from Lisbon to London Ian Miles PREST, MBS, University of Manchester [email protected]
18

service innovation and the EU economy

Nov 01, 2014

Download

Education

Ian Miles

2005 presentation on service innovation, productivity, R&D, and EU performance
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Service Innovation and the European Economy- from Lisbon to London

Ian MilesPREST, MBS, University of

[email protected]

Page 2: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Service Innovation and the European Economy - outline

Lisbon Objectives and the role of services

Services in Europe Services Innovation What Directions for Knowledge-

Based Policy?

Page 3: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Lisbon Objectives Lisbon 2000: EU governments in agreed a series of reforms at

national and European level – to establish an effective internal market, boost research and innovation , improve education, etc. - to make the European Union “the most dynamic and competitive knowledge-based economy in the world” by 2010.

Barcelona Target 2002: R&D at 3% of GDP. Now, we are now half-way through the process and under the UK

presidency. (Hampton Court, London, 2005) “Results are not very satisfactory. The implementation of reform

in Member States has been quite scarce…To remedy this lack of commitment of Member States, the Commission proposed to establish a new kind of partnership with Member States. It also decided to focus efforts on two main areas: productivity and employment. To make things simpler and more coherent, there should be just one national growth programme and one EU growth plan.”

Page 4: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

EU falls behind in research By Clive Cookson in London and George Parker in Brussels Published: October 23 2005

The European Union has fallen further behind the rest of the world in research and development spending according to new figures published on Monday…The increase in corporate R&D investment for 2004-05 was 2 per cent in Europe but 7 per cent in the US and Asia, according to the International R&D Scoreboard. South Korea had the most spectacular annual growth in R&D investment - 40 per cent - led by Samsung Electronics, Hyundai Motor and LG Electronics. The increase for Japan was a more modest 4 per cent. Europe's failure to keep pace with its competitors in "a race to the top" will be a key theme of this Thursday's EU summit at Hampton Court, near London. …A priority of the British presidency of the EU is to refocus the Union's €100bn-a-year budget towards R&D and away from traditional support for farming and struggling regions…. The R&D research and development scoreboard … lists the world's top 1,000 companies by R&D spending…. European companies as a whole have not increased R&D investment over the past four years, while their US counterparts are spending 12 per cent more on R&D than their four-year average. ….

Page 5: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

0

10

20

30

40

50

60

70

80

1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

EU15 ServicesEU25EU15 IndustryEU25

EU15 AgricultureEU25

Perc

enta

ge S

hare

s of

Em

plo

ym

ent

Service sectors are reported here: there are also growing

shares of service activities within firms in other sectors

The EU service economy

sector

^

Page 6: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Productivity TrendsLong-term convergence in labour productivity (GDP/hour worked) between EU and US seems to have reversed since 2000

40

38

36

32

301990 1992 1994 1996 1998 2000

2002 03

EU

US

Page 7: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Productivity and Services Renewed divergence in labour productivity since c2000... Differences in services productivity growth – especially in

most recent period - seem critical (van Ark, Euro Compet. Report) “Distributive Trade” (Retail and wholesale), “Financial services”. (van Ark: 47% of US productivity growth 1995-2002; but 16% for EU15)

These are often seen as “supplier dominated” services, not the high-tech services like IT, R&D, software...

Much speculation about causes of differences (andmajor variations across EU!) Serious questions remain about quality and meaning of statistics. (Numerous complicated issues which act in various directions.) Growth of service economy is intensifying measurement issues.

Page 8: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Services and R&D Services were not traditionally expected to

perform R&D - when we began measuring it, it emerged that they do!

Page 9: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

In general - services’ R&D growing faster

-5

0

5

10

15

20

25

30

UK FIN I EU15 E DK JP EL F D NL P US B S IRL

Manufacturing Services

But is this a statistical artefact - improved measurement?

Real Growth Rates of Business Expenditure on R&D as a share of GDP, 1987-1999

US

EU15

Services and R&D

Page 10: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Services and R&D Services were not traditionally expected to perform

R&D - when we began measuring it, it emerged that they do!

Again, large and growing US/EU differentials Rapid growth in trade R&D in services seems a

statistical artefact US IT-related services particularly high R&D But – again – R&D has measurement problems. (1)

Services’ R&D is understated. (2) Services’ R&D is different. (3) Services’ innovation is not just a matter of R&D.

Page 11: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

(Technology) Innovation Expenditure, Leading

Services

0 5 10 15 20 25 30 35 40 45 50

73 Research & Development

67 Aux. Financial Intermediaries

74 Business Activities

72 Computer & Rel. Activities

Intra-mural R&D Extra-mural R&D

Machinery & equipment Other external technology

Training Market introduction of innovations

Page 12: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Services Innovation

We now recognise that services (can be) highly innovative

We are beginning to understand how services innovation may have its own characteristics

And how various types of services vary considerably in terms of innovation

Page 13: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Overall – services are slightly less likely to innovate

0 10 20 30 40 50 60 70

Enterprises with innovation activity

Successful innovators

Product only innovators

Process only innovators

Product and process innovators

Enterprises with only on-going and/orabandoned innovation activity

Enterprises without innovation activity

Services

Industry

But some services – especially KIBS – are highly innovative.

Innovative effort also tends to be lower, and focused on acquisition.

And many of these are sources of innovation for whole economy

Typically – poorer links to innovation systems.

Page 14: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Services Innovation Styles differ

0

10

20

30

40PROCESS

proc+prod

PRODUCT

prod+org

ORGANISATION

proc+org

MFG

SERSSource: Howells and Tether 2004

Page 15: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Barriers to Innovation 1998-2000 (CIS3)

Lack of Innovation Economic Lack of Lack of Organisl. Lack of Regulatory Lack of Financing costs costs personnel market rigidities technical constraints response

information information source: Pilat presentation of CIS3 data

Page 16: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Where is the service economy going? New forms of innovation. Focus of innovation changing. Increasing use of IT in innovation.

Increasing role of Knowledge Intensive Business Services in innovation.

Difficult to grasp through traditional models and measurement.

Need for action and experimentation in innovation policy – and practically all policy areas that bear on innovation.

Page 17: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

Implications

Better measurement - not to reach targets faster but to inform policy

Better targeting of “mainstream” R&D and innovation programmes to engage services beyond the usual suspects some re-engineering of innovation systems awareness and promotion (incl. some

benchmarking with service examples, etc.)

Page 18: service innovation and the EU economy

PREST

Institutue of

Innovation Research

- INNOVATION AND VALUE CREATION IN THE SERVICE ECONOMY Oslo October 2005 -

End of Presentation