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Secrets to Entry-Level Employee Development “Ah hah” moments from new grad hires William Chin Staffing Director Qualcomm, APAC 1 Wednesday, November 23, 2011
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Secrets to Entry-Level Employee Development

Oct 19, 2014

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Presented at the 3rd Annual
Talent Management Congress Series. 23 & 24 November 2011 HRM Singapore
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Page 1: Secrets to Entry-Level Employee Development

Secrets toEntry-Level Employee

Development

“Ah hah” moments fromnew grad hires

William ChinStaffing DirectorQualcomm, APAC

1Wednesday, November 23, 2011

Page 2: Secrets to Entry-Level Employee Development

Typical Development Segmentation

Senior LeadersMiddle Managers

&Everyone Else

2Wednesday, November 23, 2011

Page 3: Secrets to Entry-Level Employee Development

Entry-Level Employees

3Wednesday, November 23, 2011

Page 4: Secrets to Entry-Level Employee Development

How do I get started?

They didn’t tell me

Who do I turn to?

Not enough time

This is too difficult

I don’t know what to do! Help!

4Wednesday, November 23, 2011

Page 5: Secrets to Entry-Level Employee Development

What the schoolsdid not teachtheir students...

Career Development

5Wednesday, November 23, 2011

Page 6: Secrets to Entry-Level Employee Development

Virtual Teams

Matrix Management

Career Ladders Gone

© PETER CLOSE - Fotolia.com

6Wednesday, November 23, 2011

Page 7: Secrets to Entry-Level Employee Development

What do they wantmore of?

Career Development

7Wednesday, November 23, 2011

Page 8: Secrets to Entry-Level Employee Development

More Work

More Learning

More Money

© WONG SZE FEI - Fotolia.com

8Wednesday, November 23, 2011

Page 9: Secrets to Entry-Level Employee Development

What we needmore of from them?

Career Development

9Wednesday, November 23, 2011

Page 10: Secrets to Entry-Level Employee Development

Social Responsibility

Volunteerism

Contributions

© Elwynn - Fotolia.com

10Wednesday, November 23, 2011

Page 11: Secrets to Entry-Level Employee Development

Source: Strategic Onboarding, Kim Lamoureux, Bersin & Associates, 2008

Benefits of a Strong Onboarding Program

11

11Wednesday, November 23, 2011

Page 12: Secrets to Entry-Level Employee Development

•Company-wide climate survey•Performance evaluations•Manager feedback•Employee feedback•other informal data gathering

Engagement

•Company strategies and the employee•Connection with BU and related teams•Linkage with US teams•Working with virtual teams

Productivity

•Multiple and competing priorities•Cross-functional project teams•Managing expectations•Ramp-up time

Retention

•Work-life balance, over time•2nd-year critical decision point•Career development, promotion opportunities•New grad hires

12

12Wednesday, November 23, 2011

Page 13: Secrets to Entry-Level Employee Development

•Reviewed existing materials

•Leveraged on US work

•Customized corporate content

•Created new local content

•Experienced Hires

•New Grads Hires

13

13Wednesday, November 23, 2011

Page 14: Secrets to Entry-Level Employee Development

Day 0Pre-Onboarding

Access to corporate information

•History•Culture•Org Structure•Career Development

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Email Welcome Note

14Wednesday, November 23, 2011

Page 15: Secrets to Entry-Level Employee Development

Day 1Orientation

Mentor Assignment

15

15Wednesday, November 23, 2011

Page 16: Secrets to Entry-Level Employee Development

•Half-Day sessions•Facilitator-led•Online self-study and pre-work•Modular format allows flexibility based on new hire volume

Day 2 - 3651st Year core competency development

16

16Wednesday, November 23, 2011

Page 17: Secrets to Entry-Level Employee Development

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On-boarding Experience

17

17Wednesday, November 23, 2011

Page 18: Secrets to Entry-Level Employee Development

18

Autonomy in LearningWith a good coach

Utilize IFF Learning Modelin, from and for action

In Summary

18Wednesday, November 23, 2011

Page 19: Secrets to Entry-Level Employee Development

Connecting with me

19Information contained within is the opinion of the author and not that of my employer.

http://www.linkedin.com/in/williamchinhttp://www.slideshare.net/williamchin

https://twitter.com/#!/@williamchin

http://www.asiahrblog.com

19Wednesday, November 23, 2011