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SCM 304-02 Managing / Organizing Projects – Spring 2019 University of North Carolina at Greensboro
Bryan School of Business and Economics Department of Information Systems and Supply Chain Management
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SCM 304-02 – MANAGING / ORGANIZING PROJECTS
Spring 2019
Online
Instructor Abdullah Oguz, PMP®
Office Bryan 485
Office hours 11 am – 12 pm on Tuesdays or by appointment
(Face-to-face or via WebEx, Zoom or Skype)
Email [email protected]
Lectures On WebEx – 6 pm – 7:30 pm on Tuesdays
(Attendance is not mandatory. However, you must watch the recorded
sessions since assignments, tests, and final exam may include information
provided during these sessions.)
Contents
Catalog Description of the Course ............................................................................................. 2
Introduction: ............................................................................................................................... 2
Course Learning Objectives:...................................................................................................... 2
Textbook: ................................................................................................................................... 3
Class Policies ............................................................................................................................. 4
Communication with the Instructor and Classmates ................................................................. 6
Course Structure: ....................................................................................................................... 7
Class Schedule: ........................................................................................................................ 11
Helpful Internet sources ........................................................................................................... 14
Biographical Sketch of the Instructor ...................................................................................... 14
Faculty and student guidelines ................................................................................................. 15
Expectations of faculty ............................................................................................................ 15
Expectation of students ............................................................................................................ 15
Academic Integrity Policy ....................................................................................................... 15
Disability services: ................................................................................................................... 16
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SCM 304-02 Managing / Organizing Projects – Spring 2019 University of North Carolina at Greensboro
Bryan School of Business and Economics Department of Information Systems and Supply Chain Management
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CATALOG DESCRIPTION OF THE COURSE
An introduction to modern methods for defining, planning, managing, and controlling large
projects. Computer software and network modeling are used to support the efficient scheduling
of interdependent activities.
Prerequisite: Major in ACCT, BADM, CARS, ECON, ENTR, FINC, INTB, ISSC, MKTG, or STHP.
INTRODUCTION:
Project Management deals with seeking new methods of planning, organizing, and controlling
non-routine tasks. The management of a project differs in several ways from management of a
typical enterprise. The goal of a project team is to accomplish its prescribed mission and then
disband, though this is easier said than done. Project Management has been around for some
time, though it has recently become more important because of the shifting emphasis on teams
in accomplishing tasks. Some of the renowned outcomes accomplished using project
management techniques are:
• The construction of the Egyptian pyramids
• Great Wall of China
• The Apollo space program
• Development of commercial jet airplanes
• Commercial software applications
• Portable devices that use GPS (Global Positioning System)
This course covers some of the basic issues related to managing projects in organizations.
COURSE LEARNING OBJECTIVES:
• To understand the elementary concepts of project planning and organization, budgeting and
control, and project life cycles.
• To learn concepts related to organizational workflow including the staffing process, project
planning elements, and the project plan contents.
• To master several basic project scheduling techniques including WBS, CPM, PERT,
simulation, and resource constrained scheduling.
• To understand the related concepts of organizational forms, conflict resolution, and issues
related to leadership and task management in a project environment.
• To learn the basics of using project management software in some project management
activities.
• To improve written and oral communication skills through formal writing assignments and
group discussions.
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Bryan School of Business and Economics Department of Information Systems and Supply Chain Management
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TEXTBOOK:
Project Management: Achieving Competitive Advantage (4th Edition) Jeffrey Pinto,
Pearson, ISBN-10: 0133798070 • ISBN-13: 978-0133798074
Cover of the textbook:
Bookstores that you can buy or rent the textbook, but not limited to, are:
• Amazon link
• Pearson link
• UNCG Bookstore link
You can also have a digital version of the textbook.
➢ You can also buy an alternative version of the book at a lower price:
International Edition:
Project Management: Achieving Competitive Advantage (4th Edition) Jeffrey Pinto,
Publisher: Pearson Education Limited; 4th International edition, ISBN-10: 1292094796 •
ISBN-13: 978-1292094793
➢ Amazon link for international edition
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SCM 304-02 Managing / Organizing Projects – Spring 2019 University of North Carolina at Greensboro
Bryan School of Business and Economics Department of Information Systems and Supply Chain Management
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CLASS POLICIES
1. UNCG Canvas
The entire course will be delivered through Canvas, UNCG’s Learning Management System.
Type http://canvas.uncg.edu/ or https://uncg.instructure.com on your Internet browser to access
the system with your UNCG credentials (username and password).
2. WebEx weekly meetings (Maximum 1:30 hours)
WebEx sessions will be held each week for materials requiring additional explanations.
Sessions will be on Tuesdays each week. They will start on 6 pm, and finish at 7:30 pm at
the latest. You are not required to attend these sessions since they will be recorded for later
review though those who attend can ask questions and find the interaction beneficial.
However, you must watch the recorded sessions since assignments, tests, and final exam
may include information provided during these sessions.
3. Turnitin
Turnitin is an Internet-based plagiarism detection service. Turnitin will compare your short
paper and team project submissions against “Student repository”, “Website content”, and
“Periodicals, journals and publications”, and will show originality report to you.
4. MS Project Software
Microsoft Project is designed to assist a project manager and a project team in developing
a plan, assigning resources to tasks, tracking progress, managing the budget, and analyzing
workloads. You can install MS Project in your computers for free of charge on UNCG’s
Online Software Store. Steps to find, download, and install the software are:
If you are using a MacBook, you cannot download MS Project. The only way to run MS
Project on your MacBook would be to dual-boot Windows and macOS on your MacBook.
Please visit this website for more information.
1. https://its.uncg.edu/Software/Available/List/Microsoft-Project-Professional
2. Click on "Get Software". It will transfer you to the UNCG’s Online Software Store.
3. Sign in on UNCG's Online Software Store with your UNCG username and password.
4. Search "Project".
5. Click on Project Professional 2019 if you have Windows 10, or Project Professional 2016
if you have Windows 7 or later versions except Windows 10, and click "Add to Cart".
• MS Project 2019 runs only on Windows 10.
6. In your cart, check for other software below that may be downloaded with MS Project.
They may be Windows 10 Education (English) and Visual Studio Enterprise 2017
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(Multilanguage). They are still free, but not relevant to our course. If you do not want them
to be downloaded, then remove checks on boxes.
7. Before downloading, copy Product Key. You will use this 25-digit key to activate the
product.
8. Just before downloading you may see above "Download" button "Burning the .ISO/.IMG
file onto a disc - Important: You will need to burn an image file (.IMG or .ISO) onto a disc
in order to install the software. For instructions on how to do this, click here." It is not
important. Just click on the Download button. File is 2 GB or more. Thus, you will wait for
a while depending on your Internet connection speed.
9. After you download the file, do not click on the icon directly to open it if you cannot open
the folder. Click right on mouse and select "Open With" option. You must be seeing
"Windows Explorer". Select it.
10. After you install the software, in order to activate, you need the product key (Step 7). Do
not use your UNCG credentials for activation.
If you encounter any problems at any steps, please let me know. You can send me an e-mail,
and we can check it together by connecting on WebEx, Zoom, or Skype, or correspondence
through e-mails.
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Bryan School of Business and Economics Department of Information Systems and Supply Chain Management
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COMMUNICATION WITH THE INSTRUCTOR AND CLASSMATES
You can visit me in my office during office hours or sending an e-mail to request an
appointment in person or on WebEx, Zoom, or Skype at a time that is convenient for you
(please submit several options so that I can find a convenient time for me too). Please state an
appropriate and clear subject (e.g. SCM 304 – Chapter 1) in your e-mail.
A Few Rules of Thumb for communication with your instructor and classmates
• Wait to respond to a message that upsets you and be careful of what you say and how you
say it.
• Be considerate. Rude or threatening language, inflammatory assertions (often referred to
as "flaming"), personal attacks, and other inappropriate communication will not be
tolerated.
• Never send or post a message that is in all capital letters -- it comes across to the reader as
SHOUTING!
• Use boldface and italics sparingly, as they can denote sarcasm.
• Keep messages short and to the point. Make sure to ask for what you are actually requesting
in e-mail messages.
• Always practice good grammar, punctuation, and composition. This shows that you've
taken the time to craft your response showing respect for your work.
• Use spell check!
Instructor Availability and Response Time
Your class interaction with me and your classmates will take place mostly on Canvas on a
regular and ongoing basis. You can communicate with your instructor in the open Canvas
discussion forum so that your questions and my answers benefit the entire class. Please don’t
post any personal or sensitive messages on Canvas. Instead send them as an e-mail directly to
me. I will reply to the Canvas messages and e-mails at the latest in 24 hours whether it is a
weekday or weekend.
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COURSE STRUCTURE:
1. Final Course Grades will be determined by the following weighted average scheme.
Test I 100 points
Test II 100 points
Short Paper I 75 points
Short Paper 2 75 points
Problem 1 50 points
MS Project Assignment 1 75 points
MS Project Assignment 2 75 points
Team Project Assignment 200 points
Final Exam 250 points
Total Points 1000 points
Course Grades are awarded as follows:
Points Grade Points Grade Points Grade Points Grade
970-1000 A+ 870 – 899 B+ 770 – 799 C+ 670 – 699 D+
930-969 A 830 – 869 B 730 – 769 C 630 – 669 D
900-929 A- 800 – 829 B- 700 – 729 C- 600 – 629 D-
Below 600 F
2. Course Materials: All weekly modules consist of at least one PowerPoint presentation that
is based on the textbook and A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) - Sixth Edition. Reading Assignments from the textbook for each class
are provided in the “Class Schedule”. Any changes in the reading assignments will be
announced on Canvas. You are expected to complete the readings required for each class.
You should read all the “Project Profile” readings in the relevant chapters.
3. Tests - There will be 2 (two) tests in this course. The tests are intended to test your
understanding of the fundamentals of project management. They will be administered on
Canvas. They will not be cumulative, that is, Test 1 will cover only Chapters 1, 2, 3, and 4,
and Test 2 will cover only Chapters 5, 7, 9, and 10. Each test will have 2 components: Part
1 made up of 20 multiple choice questions (2.5 points for each question); and Part II made
up of 2 short essays and/or problems (25 points each).
All tests will be timed and have a duration of one and a half hours. Tests will be based on
WebEx lectures, assigned readings, materials from the textbook, and the PowerPoint slides.
Tests will be open to access for 3 (three) days on Canvas. When you start a test, it will not
be possible to pause the time. Thus, you must finish it in one and a half hours once you
start it.
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Cheating, plagiarism, and all forms of academic dishonesty are expressly forbidden in this
class, and by the UNCG Academic Integrity Policy (https://osrr.uncg.edu/academic-
integrity/). Students cannot communicate with one another and with other people to receive
any help with regard to the questions asked in these tests.
4. Short Paper Assignments: Students will be required to complete 2 (two) short paper
assignments. Please check the “Class Schedule” for the availability and due dates on
Canvas. The papers should be written for an audience that is not familiar with the concepts
related to the project management. The papers must be based on an article published on
magazines (e.g. Fortune, Business Week, PM Network1), newspapers (e.g. Wall Street
Journal, Washington Post, New York Times, News & Record), or peer-reviewed journals
(e.g. Project Management Journal, Project Management Research and Practice,
International Journal of Project Management, Harvard Business Review, Sloan
Management Review,). The article must have been published after January 1st, 2017.
Short paper 1 should be related to any concept covered in Chapters 1, 2, 3, and 4. Short
paper 2 should be related to any concept covered in Chapter 11 “Agile Project
Management”. Short paper assignment should include three sections. The first section
should be the summary of the article and a description of the topic to which the article
relates; the second section should relate to what you learnt about the issue/topic concerned
from this course, and the last section should be an analysis and critique of the article from
the view point of what you learnt from the course. The third section is an integration of the
first two sections. That is, the analysis and critique should integrate the article with what
you learnt from the course on that subject. To strengthen your analysis, you could use other
information published in other articles. For the sake of clarity, please include a copy of the
article and other information used in your submission. The written assignment should be
typed (12 pt. Times New Roman font), double-spaced on standard-sized paper (8.5" by 11")
with 1" margins on all sides, and minimum 3 full pages in length.
The article, textbook, and other materials should be appropriately referenced in your written
assignment using the guidelines provided in the following publication:
• American Psychological Association (2009). Publication Manual of the American
Psychological Association. Sixth edition. Washington, DC: American Psychological
Association.
You can use the following website which provides good examples:
• https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_style_introduction.ht
ml
1 PM Network issues published between January 2017 and June 2018 are available on Canvas.
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Students should work on this assignment on an individual basis (not in groups). Individuals
should neither seek nor receive help from friends and family in completing this assignment.
5. Problem Assignment: Students will be required to complete 1 (one) problem assignment.
This assignment will be based on Chapter 8 “Cost Estimation and Budgeting”. Please check
the “Class Schedule” for the availability and due dates on Canvas.
Students should work on this assignment on an individual basis (not in groups). Individuals
should neither seek nor receive help from friends and family in completing this assignment.
6. Microsoft Project Assignments: Students will be required to complete 2 (two)
assignments using the Microsoft Project software. Please check the “Class Schedule” for
the availability and due dates on Canvas. The textbook provides a tutorial on Microsoft
Project 2013 in the Appendix. In our WebEx lectures, I will cover MS Project in detail, and
reply to your questions.
Students should work on this assignment on an individual basis (not in groups). Individuals
should neither seek nor receive help from friends and family in completing this assignment.
7. Team Project Assignment: You are required to work with a team in this course. Since this
is an online course, you will communicate with your team members electronically using
digital media (e.g. team page on Canvas, e-mails, WhatsApp groups, WebEx, Zoom,
Skype, etc.). Make sure you make yourself available to your group members for work when
required. Teams will be composed of 4 (four) students who are randomly assigned by the
Canvas. You will have learned your teammates by the beginning of the second week since
students can drop the course or new students may join in their first week. I strongly suggest
you contact your team members very quickly on your team’s page on Canvas first.
Team project assignments are composed of two phases: (1) Project proposal (50 points),
(2) Final submission (150 points). At any time, your team can contact me for any support
and clarification. I will prefer team page on Canvas to interact with you. If all team
members agree to be available, we can schedule a time for an online meeting.
Project proposal should include at least:
i. An imaginary organization
a. Identify your industry (For profit, not-for-profit, non-profit, government)
b. Key data (e.g. Number of employees, multinational/national/regional,
locations, products, services etc.)
• You can use Mergent Online and other databases on UNCG Library
in order to create your data based on a real company data.
c. Competitors and collaborators of your organization
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d. Strategy, mission, vision, goals
ii. Project proposal (Conceptualization phase)
a. Purpose, scope, objectives, business case
b.Project deliverables
Use project charter on page 180 in your textbook especially for purpose, scope, objectives,
business case, and deliverables. Do not write more than 2 single-spaced pages for project
proposal. I don't need an executive summary, detailed budget and schedule for proposal.
The most important thing is to justify why your project is important.
All the write-ups must be a collective work, and each member should contribute equally.
A peer evaluation form through which students could assess the contributions of your
team’s members will be mandatory to submit. I will elaborate on this assignment in the
WebEx sessions and through the documents provided on Canvas.
8. Final Exam will have 40 multiple-choice questions (2.5 point each), 4 essay questions (25
points each) and 2 problems (25 points each). It will include all the chapters covered in the
course. The exam will be administered on Canvas and will have a duration of 3 (three)
hours. The final exam will be open to access for 3 (three) days on Canvas. When you start
the exam, it will not be possible to pause the time. Thus, you must finish it in 3 (three)
hours once you start it.
Cheating, plagiarism, and all forms of academic dishonesty are expressly forbidden in this
class, and by the UNCG Academic Integrity Policy (https://osrr.uncg.edu/academic-
integrity/). Students cannot communicate with one another and with other people to receive
any help with regard to the questions asked in the final exam.
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CLASS SCHEDULE:
Week Topic Readings and Assignments2
Week 1
Jan 14 - 18 Introduction to Project Management
• Chapter 1
• Intro, 1.1, 1.2, 1.3, 1.4, 1.5
• Case Study 1.2. The IT Department at
Hamelin Hospital
Week 2
Jan 21 - 25
• The Organizational Context
Strategy, Structure, and Culture
• Group Project Assignment instructions
• Chapter 2
• Intro, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6
• Case Study 2.1. “Rolls-Royce Corporation”
• Integrated Project (p.72)
• Appendix C “Project Plan Template” (p.520)
Week 3
Jan 28 – Feb 1
• Project Selection
• Portfolio Management
• Chapter 3
• Intro, 3.1, 3.2, 3.3, 3.4
• Case Study 3.2. “Project Selection at Nova
Western, Inc.”
• Short paper assignment posted on Jan 28 (due
on Feb 4 at 11:59 am)
Week 4
Feb 4 - 8 Leadership and the Project Manager
• Chapter 4
• Intro, 4.1, 4.2, 4.3, 4.4, 4.5
• Case Study 4.1: In Search of Effective Project
Managers
Week 5
Feb 11 - 15
Project Management Professionalism
• Chapter 4 – 4.6
• PowerPoint presentation “PMI, PMP, CAPM,
Project Management Career”
• PMI website link
Test I – on Canvas
Feb 13 - 15 Chapters 1, 2, 3, 4
2 Readings from or related to PMBOK 6th Edition, journals, magazines, and other sources will be added
to the modules.
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Week Topic Readings and Assignments2
Week 6
Feb 18 - 22
• Scope Management
• Microsoft Project exercise
✓ Introduction
✓ Work Breakdown Structure
• Chapter 5
• Intro, 5.1, 5.2, 5.3, 5.4, 5.5., 5.6
• Case Study 5.3: Project Management at
Dotcom.com
• Appendix 5.1 “Sample Project Charter”
(p.180)
• MS Project Assignment posted on Feb 22
(due on Mar 1 at 11:59 pm)
Week 7
Feb 25 – Mar 1
• Project Scheduling
Networks, Duration Estimation, and
Critical Path
• Microsoft Project exercise
✓ Developing the Activity Network
✓ Network Diagram
✓ Predecessor Relationships
• Chapter 9
• Intro, 9.1. 9.2, 9.3, 9.4, 9.5
March 4-10 SPRING BREAK – NO CLASSES
Week 8
Mar 11 - 15
• Project Scheduling
Lagging, Crashing, and Activity
Networks
• Microsoft Project exercise
✓ Gantt Chart
✓ Crashing
• Chapter 10
• Intro, 10.1, 10.2, 10.3, 10.4, 10.5
• Integrated Project (p.363)
• MS Project Assignment posted on March 15
(due on Mar 22 at 11:59 pm)
Week 9
Mar 18 - 22 Risk Management
• Chapter 7
• Intro, 7.1, 7.2
• Case Study 7.3: Classic Case: Tacoma
Narrows Suspension Bridge
• Integrated Project (p.253)
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Week Topic Readings and Assignments2
Week 10
Mar 25 - 29 Cost Estimation and Budgeting
• Chapter 8
• Intro, 8.1, 8.2, 8.3, 8.4
• Case Study 8.2 “Boston’s Central
Artery/Tunnel Project”
• Problem assignment posted on March 29 (due
on April 5 at 11:59 pm)
Test II – On Canvas
March 27-29 Chapters 5, 7, 9, 10
Week 11
Apr 1 - 5
Project Team Building, Conflict, and
Negotiation
• Chapter 6
• Intro, 6.1, 6.2, 6.3, 6.4, 6.6, 6.7, 6.8
• Case Study 6.1: Columbus Instruments
Week 12
Apr 8 - 12
• Resource Management
• Microsoft Project exercise
✓ Assigning Resources
✓ Leveling Resources
• Chapter 12
• Intro, 12.1, 12.2, 12.3, 12.4, 12.5
• Case Study 12.1 “The Problems of
Multitasking”
Week 13
Apr 15 - 19 Agile Project Management
• Chapter 11
• Intro, 11.1
• Box 11.1 “Does Agile Work?”
• Case Study 11.1 “It’s an Agile World”
• Short paper assignment posted on April 19 (due
on April 26 at 11:59 pm)
Week 14
Apr 22 - 26 Project Evaluation and Control
• Chapter 13
• Intro, 13.1, 13.2, 13.6
• Case Study 13.1 – The IT Department at
Kimble College
Week 15
Apr 29 – May 1 Project Closeout and Termination
• Chapter 14
• Intro, 14.1, 14.2, 14.3, 14.4
• Case Study 14.1 – New Jersey Kills Hudson
River Tunnel Project
Final Week Final Exam (3 hours)
May 3 - 5
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HELPFUL INTERNET SOURCES
The following websites may be useful for your reference and to enhance your learning
experience:
• www.pmi.org
• https://pmitriadnc.org/
• https://www.projectmanagement.com/
• https://www.usability.gov/what-and-why/project-management.html
• https://www.capella.edu/blogs/cublog/top-paying-project-management-certifications/
• https://www.scrumalliance.org/
• http://www.certifiedprojectmanager.org/index.html
• https://www.iapm.net/en/start/
• On LinkedIn, you can follow LinkedIn Daily Rundown feeds that are published every day.
They include very good and helpful updates about what's happening in the business world.
BIOGRAPHICAL SKETCH OF THE INSTRUCTOR
Abdullah Oguz earned his undergraduate degree in Economics from Faculty of Political
Sciences at Ankara University (Turkey) and received his MBA degree with a concentration in
IT Management from Southern New Hampshire University.
Before starting his PhD program in Information Systems program at University of North
Carolina at Greensboro (UNCG) in 2017, he had worked at Turkish Customs Administration
for 12 years. He was a senior member of Project Management Office within Projects and
Technical Systems Department which is responsible for planning and managing projects with
a view to enhancing law enforcement capacity of Turkish Customs Administration, and which
managed EU-funded projects having a value of $60 million since 2006. Specifically, he was
involved in developing and implementing projects with regard to the capacity building and
improvement, cutting-edge IT systems, and state-of-the-art security equipment in the field of
customs law enforcement.
He has been a Project Management Professional (PMP®) credential holder since 2014.
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FACULTY AND STUDENT GUIDELINES
(for complete information, see http://bryan.uncg.edu/assets/faculty_student_guidelines.pdf)
The administration, faculty, staff, and students of the Bryan School of Business and Economics
at UNCG are committed to professional and ethical behavior in all areas of their academic and
professional lives.
The principles and expectations established in this document and the addendums encompass
many aspects of professional behavior and integrity. It is not an exhaustive list, since change
is part of life both inside and outside the university. This set of Guidelines constitutes a
statement of values and expectations; concerns and issues are still best addressed by
conversations between the individual faculty member and student. If further discussions are
necessary, please contact the faculty member’s Department Head.
EXPECTATIONS OF FACULTY
Faculty in the Bryan School must conform to all existing UNCG codes and policies, and their
teaching roles are of particular relevance to these Guidelines. For further details see:
http://facsen.uncg.edu/.
EXPECTATION OF STUDENTS
Students in the Bryan School must conform to all existing principles found in UNCG’s
Academic Integrity Policy and the Student Code of Conduct.
ACADEMIC INTEGRITY POLICY
University students are expected to conduct themselves in accordance with the highest
standards of academic honesty. A student is subject to penalty for academic misconduct, such
as illicit possession of exams or exam materials, forgery, or plagiarism. Plagiarism is the
presentation of the work of another, as one’s own work. Discussing your assignments with
other students can be a valuable learning resource; however, each student is expected to do
their own original work. It is the student’s responsibility to prove their work is original, if
challenged.
All students are required to follow the provisions of the UNCG Academic Integrity Policy
(https://osrr.uncg.edu/academic-integrity/) in completing coursework. If you do not know the
provisions of the Academic Integrity Policy, make time to study it.
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DISABILITY SERVICES:
If you have any type of learning or physical disability, please contact the Office of Accessibility
Resources and Services (OARS) at The University of North Carolina at Greensboro located in
Suite 215, EUC. The Disability office will contact your instructor once your request is
approved. You must make arrangements for special accommodations for each and every test
in advance of the scheduled test date. Please provide your instructor at least 48 hours notice
when requesting testing accommodations.
Website of the Office of Accessibility Resources and Services (OARS) https://ods.uncg.edu/.
OARS phone number is 336.334.5440, fax number is 336.334.4412, and e-mail address is
[email protected] .