Satisfaction & disatisfaction

SATISFACTION & DISATISFACTION

Conversation topic for Grade XIKalam Kudus High School

Medan

By: Poster Sagala, S.Pd

Asking about satisfaction and dissatisfaction

• How do you like your room?• Is everything O.K?• Is everything satisfactory?• Are you satisfied?• Did you find our service satisfactory?• Do you want to complain about something?• Was something not to your satisfaction?• Are you dissatisfied with something?

Expressing satisfaction

• I really like my new haircut.

• I’m completely satisfied with everything you’ve done for me.

• It was satisfactory.• Everything is fine, thank you.• Everything was just perfect.• I’m happy enough with it.• It was okay. Not too bad• Good enough.

Expressing dissatisfaction

• I am little dissatisfied with the service here• I am a bit disappointed with the program.• The food was lousy.• I’m tired of working here.• I don’t like the color.• I have a complaint.• I’m very dissatisfied with the condition.• I want to make a complaint.

Responding Dissatisfaction

• I see.• I’m sorry to hear that.• I’ll look into it.• I’ll see what I can do about it.• I’ll try and take care of it.

Formal Situation

Satisfaction Dissatisfaction

Super!Great!Terrifi c!Fantastic!

Horrible!Very sad!Annoying!Disappointing!

Informal Situation

Satisfaction Dissatisfaction

… very pleased with …… content with …… satisfi ed with …… very delighted with …

… displeased with …… discontented with …… dissatisfied with …… disappointed with …

Conversation

• Waiter : Is everything O.K. here?• Man : Yes, thank you. Everything is fine.• Waiter : Is your steak satisfactory?• Woman : Quite good.• Waiter : How about your roast chicken, Ma’am?

Is it O.K. too?• Woman : It’s just right. Just the way I like it.• Waiter : Will there be anything else, then?• Man : No, not at the moment.• Waiter : Very well, then. Have a nice day.• Man : Thanks.

Vocabularies related to expressing satisfaction

• Satisfy (verb) = membuat kepuasan

• Satisfaction (noun) = kepuasan • Satisfied (adj.) = puas • Satisfying (adj.) = yang memuaskan • Satisfactory (adj.) = yang puas • Contented (adj.) = puas • Pleased (adj.) = senang

Vocabularies related to expressing dissatisfaction

• Dissatisfy (verb) = tidak membuat puas

• Dissatisfaction (noun) = ketidak puasan • Dissatisfied (adj.) = tidak puas • Dissatisfying (adj.) = tidak memuaskan • Dissatisfactory (adj.) = tidak memuaskan • Discontented (adj.) = tidak puas • Displeased (adj.) = tidak senang

Hopefully Being Useful for Everyone

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